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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 135

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S
Suriraw
Jan 22, 2022
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Address: Gurgaon

I have purchased dibri battery from amazon on 14 Nov 2021 by making payment of 699 through indian bank debit card. I have returned the item and amazon initiated refund on 17 Dec 2021 with refund reference number 30005113181318109212944.I visited branch for solution and they didnt get any response. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form.

Kindly resolve the issue.
Jan 24, 2022
Complaint marked as Resolved 
Order date 14-Nov-2021 Order # 406-3952242-7797921 Order total 699.00 Payment Method RuPay ending in 4360
Amazon India customer support has been notified about the posted complaint.
Jan 24, 2022
Updated by Suriraw
Still refund amount not credited on my account.
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    G
    Girdharmona
    from Mumbai, Maharashtra
    Jan 22, 2022
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    Order id[protected]
    Vritraz Women and Girl Fashion Metal Stretchable Gold Plated Belly Chain Waist Belt Jewellery kamarband Waistband rs 449

    Amazon delivered me different product.
    After retern, they informed me that product is different.
    As they have delivered different product its for sure i will refund different product only .

    Its their loop holes... either they should check to customer weather product is same or not.

    Whh i will bear loss dye to their careless ness & deliver of different product .

    Issye me rs 449 asap.
    Amazon India customer support has been notified about the posted complaint.
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      C
      Champ.udit
      Jan 22, 2022
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      Amazon India gave me credits for ads but doesnt use it for sponsored brands and display campaign, give misleading notifications and limited info on seller panel, and deduct real money after activating them.

      Seller: Store87
      Amazon India customer support has been notified about the posted complaint.
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        J
        Jatin sharma 9871
        from Delhi, Delhi
        Jan 22, 2022
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        I want to buy a laptop from amazon india so for best offer i contacted amazon customer care so representative name sneha gave me a offer from that if i puchase more that 5 k from bussiness account so ill get 20% cash back so i told her i had bissiness account on amazon so she told do order from it and inform me once place i do same as she asked after that for confirm i informed her she asked ok sir u will get the amount as mension in offer and this is valid for single product and for this u will get 20% cash back with in 15 day i said ok do it so after 15 day i contacted same for amazon i adviser asked yes sir ticket is raise don't worry u will get but it will take some time i said ok, now it 3 month but still same reply from amazon india please suggest me what to do i have all chat screen shot .
        Amazon India customer support has been notified about the posted complaint.
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          D
          D.R. Sivakumar
          from Delhi, Delhi
          Jan 22, 2022
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          Dear Sir/Madam,

          I want to know about 2 months before I purchased boat Bluetooth headphones through Amazon websites with 1 year warranty.but after 2 months automatically not working properly. Bluetooth not connecting to my mobile phone.refer the attachment of Bill with warranty.
          I am already returned .your service centre pune. Service centre representative told replacement will courier by the your same address.tilldate not getting any replacement/response.so I want to replace the same for new one.
          Amazon India customer support has been notified about the posted complaint.
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            R
            Robin1232
            from Kaithal, Haryana
            Jan 22, 2022
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            Address: V.p.o. khurana 167, kaithal near shiv mandir
            Website: Amazon.in

            In kaid amazon office manager and all team doing fraud with clients they cancel because we are not picking order from them office why we Picking order from office if we paid for home delevery fess and they marked it my address is incomplete I already send id prof to amazon gamil also but I haven't get any solutions my money also stuck from long time to long time please change your delevery partner all orders canceled by delevery agent and amazon staff in kaithal haryana
            Amazon India customer support has been notified about the posted complaint.
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              V
              vikram47080n
              from Mumbai, Maharashtra
              Jan 22, 2022
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              Sir,
              1. i had ordered the item
              Rapidora Travel Foldable Electric Kettle Portable Silicone Collapsible Kettle 500ML for Most Travel and Home & Office Use last month.
              2. the plug wan not fitting into the socket and the indicator light was not switching on. accordingly the defect was mentioned to amazon. i am still awaiting the collection of the rejected piece.
              3. i had also indicated that i am willing to accept a replacement peice.

              i find the response very unsatisfactory. the company ensure that they have capability to ensure speedy payments from consumers but the same speed is not shown in responding to the complaints.
              request a speedy action.

              regards
              col vikram
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mannnat
                Jan 22, 2022
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                I had ordered a headphone and they gave me estimated delivery time 21 Jan to 15 feb, and i thought they would probably deliver it after 21 or so but they are now showing 15 feb estimated delivery time and that's a lot of time. I want it sooner and i could even pay extra money... Its more of a request than a complaint...i need my product sooner...
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  AmanPDubey
                  Jan 21, 2022
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                  Hello,
                  I have new account on Amazon with 2 prepaid order which was not delivered yet, and my amazon account block without any reason..
                  Registered mobile number: [protected]

                  Response as soon as possible
                  Amazon India customer support has been notified about the posted complaint.
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                    R
                    roquibul7
                    Jan 21, 2022
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                    Resolved

                    Address: India

                    Dear sir,
                    On 18th January 2022, i purchased mug set ( ORDER #[protected] from amazon.in with prepaid mode. However, after successful cancellation of the order, i am not refunded rs.499 inr till date.
                    Plse escalate this matter seriously so that i can be refunded .
                    Thank you
                    Sk roquibul alam.
                    All documents are attached for your kind perusal
                    Jan 28, 2022
                    Complaint marked as Resolved 
                    Amazon took a lot delay in refunding my amount ! To me, its respected consumer forum whose supervision led Amazon to pay me ! Thanks forum !
                    Amazon India customer support has been notified about the posted complaint.
                    Jan 26, 2022
                    Updated by roquibul7
                    Unfortunately, no contacts have been made by amazon till date...instead, when i contact amazon customer care, they informed my payment was refunded on 23rd January and insisted me to contact my bank customer care! However, bank officials also confirmed, no payment of such is credited in my account
                    Jan 26, 2022
                    Updated by roquibul7
                    See below image for amazon claim

                    Jan 28, 2022
                    Updated by roquibul7
                    Dear sir,
                    Today i received the refunded amount, i.e, inr 499. Thanks to your close and sincere observation that truly helped me.
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                      1
                      1Gurucomp2
                      from Chennai, Tamil Nadu
                      Jan 21, 2022
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                      On 20-Jan-22, my Amazon order ID[protected] placed on 18-Jan came for delivery. Delivery guy asked me to reset phone since I have to exchange. Delivery person entered a wrong pin in his device and then order status showed cancelled to me.

                      Technically my phone was also asked and resetted and new phone was also not delivered.

                      Again, it was promised tomorrow phone will be redelivered by delivery guy. Also, Amazon customer service assured more than in 5 calls (Ramkumar, JoeRichard, Prasanna, Vaishnavi and one more lady from Amazon customer service) that I will get delivery of phone by today within 9 pm (21 st which is next day). I have recorded all the calls. Totally I was false promised and delivery didn't happen today also. Amazon is not clear why they can't deliver. I spent nearly 5 hrs for this alone. I need compensation for the same from Amazon to free deliver the product for all false promise and my time wasted and energy spent on tracking and hearing the same.
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Suhas mandalor
                        from Tumkur, Karnataka
                        Jan 21, 2022
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                        Address: Amazon india

                        My name is suhas and I had ordered miraan cotton salwar of RS756(salwar ) in Amazon on 18/12/21 and after 19/12/21 I returned this order due to personal reason. And on 21/12/21 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. Thanks you sir
                        Amazon India customer support has been notified about the posted complaint.
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                          m@nish singh
                          from Jaipur, Rajasthan
                          Jan 21, 2022
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                          Hi I have buy a order from amazone and I didn't not like at all and I returned back but till time I have not received my refund
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            Rama Sampath
                            Jan 21, 2022
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                            Address: 106 B, SATHYADEEP CHS, BINDRA COMPLEX, MAHAKALI CAVES ROAD, ANDHERI EAST

                            Ordered 3 Arthosure 60 capsules containers of Kapiva, but parcel received contained only one container.
                            Order No.[protected] dated 18 January 2022 . Paid Rs. 580.50 for 3 but received only one on 20 Jan 2022.
                            Please deliver the remaining 2 containers or refund my money
                            Amazon India customer support has been notified about the posted complaint.
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                              V
                              varsha1987
                              Jan 21, 2022
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                              Website: www.amazon.in

                              On 7th Jan 2022 I have order HP Laptop worth Rs 58, 999 ( Order Id ‫[protected]
                              The order was delivered on 15th Jan 2022 as precautionary measure we always take photos and videos o[censored]nboxing .
                              While opening it was found that we have received a weighing machine instead of laptop . Immediately I have called the customer care to report this issue .
                              They ask me to upload the pictures and inform it will take 5 days to investigate and resolve and told me to call on 21st January 2022. Today on 21st January when I called they told me that the matter is resolved they have done the investigation and the correct product was delivered its is closed from amazon end . My money is gone and they are not ready to listen to whom I complaint for this issue .
                              Rs 59000 gone . Please help me get the refund .
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                from Dhanbad, Jharkhand
                                Jan 21, 2022
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                                Address: ISM IIT DHANBAD

                                Sir, it is showing online MRP price ₹399/- but when I purchased and got than on product it is mention ₹295/- .What they doing
                                Amazon India customer support has been notified about the posted complaint.
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                                  C
                                  cpbalasubramanian
                                  Jan 20, 2022
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                                  Dear Sir,

                                  I have ordered things from Amazon on January 8, 2022. There were four items: two arrow shirts (men), one brahmins breakfast and Rajnandini Women's Pure Cambric Cotton Jaipuri Printed Straight Kurti (Ready To Wear; White And Red; X-Large)(JOPLJPR83-XL), and total amount was Rs 3071, and payment was made through net banking, but we have only three items, and one shirt *Rs 960 ) has not received so far. Although this shirt details were there until January 17, and it was expected to come on the same day, this item was not delivered. Surprisingly this item was removed from the order list. We have not received the money.

                                  I am not understanding what has happened. Please deliver the item or pay back the money

                                  Balasubramanian
                                  Amazon India customer support has been notified about the posted complaint.
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                                    D
                                    Deep Mewara
                                    Jan 20, 2022
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                                    Address: 1448,lakharwada,partapur,banswara

                                    Dear sir, on 20/01/2022, i placed order and paid but from it was declined by amazon and my bank deduct from my account, again i paid for that same item and it was successful. so i request you to refund my first payment which was INR 983/- and for your information my number is +91 [protected].
                                    Amazon India customer support has been notified about the posted complaint.
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                                      G
                                      Gajender Singh Nita Devi
                                      from Farrukhabad, Uttar Pradesh
                                      Jan 20, 2022
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                                      Address: Amazon .in

                                      I would like to bring to your kind notice that my refund for a sum of Rs.5299/has been processed
                                      by Amazon.in- in my Savings Bank A/c No. --Amount added to Allahabad Bank ****0675 - on 07 January 2022.

                                      We regret to inform you that till date the said amount has not been credited in my A/c.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Today I received my amount thanks
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                                        S
                                        Supraja A
                                        Jan 20, 2022
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                                        Website: Amazon.in

                                        I ordered tablets for my parents in Amazon india. But I received wrong and damaged medicines. I reached customer service couple of times, and no one helped me even after many calls or chats.
                                        Amazon India customer support has been notified about the posted complaint.
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