I had ordered a pair of Noise Air Buds+ about 2 months ago from Amazon, for gifting a friend. First they delivered them a used product, which then we tried to order a replacement for. We were told by the pickup agent that since the product is already used they cannot pick it up for return. We then registered a complaint to amazon and even after promising a return, nobody came to pick it up, neither any action was taken. Now after 2 months o[censored]se the product has completely stopped working. This is a waste of money and since it was a gift, a total waste of time and reputation.
Attaching the initial photos of the product for your review, Kindly help me return/replacement.
Amazon India customer support has been notified about the posted complaint.