Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 26, 2024
Complaints 19921
Resolved
1456
Unresolved
18465
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2007
1047
+91 80 4197 0000
792
423
+91 44 3088 3088
535
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hemanshu1
from JAMMU, Jammu and Kashmir
Aug 5, 2023
Report
Copy

Not give money bank and not delivering product

I have placed in order of a watch from Amazon and after paying for the watch the account get on hold and after providing all documents they are saying your account is still on hold please re verify they are again and again say re verify re verify your account and also they are delaying my product
date of incident 29/07/2023
mobile no [protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
On 15th of July on amazon prime day sale I ordered a dell laptop model- Dell 14, Intel 12th Gen i5-1235U and received a old broken ibm thinkpad in place of it. Raised this issue with amazon and they assured that they will carry on investigation and the refund is only possible after return. Every time amazon is raising a pick up request and every time the pick up is getting cancelled by the pick up person. As a reason of pickup cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LaxmiJ
Aug 4, 2023
Report
Copy

My mobile return delayed

Respected sir, I j.srinivas ordered iqooZ7s 5g phone in Amazon.After i received my phone, i observed that phone is heating issue and more radiation issue then I raised a complaint in Amazon.They send technician to my home and he checked my phone and, he said that phone has problem and he promised me to return my phone, then I shared satisfactory pin with him.since then I don't receive any phone or message to return my phone.I contacted Amazon...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivakanya
from Pune, Maharashtra
Aug 4, 2023
Report
Copy

Fraud with Instagram shopping and delivered through amazon

Address:Delhi

Hi,

I bought a Sharara suits set from insta and delivered through amazon. as we trust amazon, I paid and took the parcel. one I opened it and found that the parcel is with old, torned shirts and not what I ordered.

Hence, I got into trap and fraud happened for INR 999. Immediately, i spoke to delivery guy and his head about it and he said, he will raise the return request and refund my amount.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivakanya
from Pune, Maharashtra
Aug 4, 2023
Report
Copy

I am complaining on Amazon Fraud

Address:delhi

Hello,

I have ordered a set of sharara suits from Insta and it was delivered by amazon, as we trust amazon, I paid and took the parcel.

However, the parcel was with older clothes and not what I ordered. I compliant immeditaly to the delivery boy, and his boy too. As the payment was made using QR scanning and the amount hitted the amazonservices, i was expecting the refund.

I have been following...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anand Xaglabs
from Bengaluru, Karnataka
Aug 2, 2023
Report
Copy

Delivering Broken Monitors as new

Address:#58, 3rd Floor, GM Arcade, Jyothi

I placed an order for 4 Monitors (Acer Nitro QG271) on 15th. July 2023. Received the order on 17th July, all boxes were intact, but when the monitors were opened two of them were totally broken - these were delivered by "Xtronicsapp". I immediately placed a complaint submitting the pics of the serial number of the monitors as well as the pic showing the damaged status and they promptly agreed to replace the same. Accordingly someone turned...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rabinder Singh Dahiya
Aug 1, 2023
Report
Copy

One plus nord 3

Dear team
I ordered One Plus nord 3 16gb/256 gb variant on 29th with Order#[protected] which was not delivered to me and was rejected by the delivery guy hence i didnt received the order. On 30th morning i got connected with amazon assistant and he helped me place another order with ORDER #[protected] .

Now the 2nd order placed was under replacement which means i have the first order delivered to me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sadhanaapar
from Nashik Road, Maharashtra
Jul 29, 2023
Report
Copy

My order got returned suspiciously saying delivery not accepted

I have ordered a kettle from Amazon. on the delivery day I got a call for receiving the parcel, as I was not available at my place I asked them to reschedule the delivery for the next day. and I got only messages thereafter that your product will get delivered and it never came to my place again and suspiciously got the message that the order was not accepted by the consumer hence canceling and returning to the seller. I lost my credit points...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vedic27
Jul 29, 2023
Report
Copy

Refund not being credited

Website:Amazon

I bought an item 2 months ago from Amazon but placed the returned immediately after it arrived since I didn't like it . They picked up the product but never returned my money
I've been requesting for 2 months now but they're only making excuses and not looking after issue
I hope I get my money back, I don't know where to file complaint against them so I'm writing here hoping to get help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
It’s for a numerous time that I have ordered something from Amazon India on my office address where the delivery timing is before 6PM and even then they call me after 8PM and when I’m not available at my office at night they cancel my order without even concerning me.
It’s very irritating and troublesome that this single issue cannot be solved even after talking to the customer care....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srijitnair
Jul 28, 2023
Report
Copy

No support for Smart watch and rude customer care

Hi

I bought a firebolt watch from Amazon order number :[protected]

I am a prime member with Amazon and a frequent buyer with Amazon. In my entire experience I have never seen such a bad experience with Amazon ever

The customer reps are so rude that it makes you think why buy from Amazon
I spoke to few customer care and there senior customer so rude it's above anything.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashwant91
Jul 28, 2023
Report
Copy

Incorrect and bad quality product delivered

Hi,

I ordered a black umbrella under order id[protected] but a brown umbrella with poor quality has been delivered to me.

Please escalate this to Amazon and do the needful as its a case of worst customer experience while dealing with a brand like Amazon....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajatkalra
Jul 27, 2023
Report
Copy

Regarding quality issue

Address:A 21 Shyam Nagar Okhla Phase 3

This is Rajat Kalra, suffering a lot from your bad services.This is the 3rd time in a row. Absolutely terrible experience ever. Can't understand what the hell is wrong with your service. If you can't provide the services we deserve then get into the dig.

I called customer service but they talked a but then cut off the phone without knowing me. Wow.
This is what we deserve from leading e commerce platform.
Claps...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nick0959
Jul 26, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple watch se 2gen gps+cellular

Ill ordered the product on 14 july and delivered on 15 july 10 pm bt delivery time was till 9 pm when i got product open that and i see product was wrong and another product was missing then i immediately contacted to coustmer service then they do investigation and after that 20 July firstly accepted there mistake and created a return request for watch another product was missing they give me refund after that 21 july product was picked up...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amitvadsariya
Jul 26, 2023
Jul 31, 2023
This thread was updated on Jul 31, 2023
Report
Copy

Double charge for amazon prime membership

Double charge (14th july )for amazon prime mambership and complaint no 5127 and call (23th july )amazon special team and team says wait 24 to 48 hours your refund received in Amazon gift card but after 3 days not received any balance so i m call again amazon team but no reply and again ask any details i m says show complaint no 5127, team say ok and wait 15 to 20 min disconnect call and chat
1500 rs important fore not free money refunded...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohammad But
Jul 26, 2023
Report
Copy

Amazon fund not credited into Bank account

I cancelled my prepaid order on[protected].And refund as per amazon was expected to be credited by[protected].But the amount has not been credited yet in the bank account.
My RRN(Refund Reference Number) is :
30005432013198084867351...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jimitideas
from Surat, Gujarat
Jul 26, 2023
Report
Copy

Received defective product and getting harassment for replacement

I have received a defective product and when I have processed with replacement, I am facing harassment with the Amazon team. The delivery date keeps on changing, no proper answer from them. They are showing irresponsible behavior. Neither I am getting a refund, nor getting the product replaced or any other resolution. Facing delivery-related issues for the last 3-4 months but not getting any proper resolution. Worst service. Since last 2...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nick0959
Jul 26, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple Watch SE (2nd Gen) [GPS + Cellular 40mm] Smart Watch with/Silver Aluminium Case & White Sport Band. Fitness & Sleep Tracker

I’m ordered the product on 14 july and received 15 july and time line of delivery was 9 pm bt i have got the product on 10.30 pm then i come to home and checking my product i saw i have received power bank bt ill not ordered the product ill ordered the Apple Watch se and then he so called investigation was started and they accepted wrong product send from our side and created a return request bt I said to them please give me replacement...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
is3curi5
Jul 25, 2023
Report
Copy

Item returned but refund not received

Address:Amazon.in

Hi,
I ordered two product from Amazon that was delivered to me on 7th July. I raised the request for return of the product on 7th and the return of both the product happened on 8th, but refund was not given to me.
I reached out to amazon for the refund but they claimed that they have not received the product.
I have the video recording of the return as well.

Amazon Tracking id:[protected]
Amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bedliving
from Howrah, West Bengal
Jul 23, 2023
Report
Copy

Xiaomi Dolby Vision OLED 55 TV Defective Product Delivered & Cheated

Address:Flat no. 4C, 4th Floor, 368 GT Road(South), Shibpur, Howrah - 711103 (WB)

On 13/07/2023, we purchased Xiaomi Dolby Vision OLED 55” TV with 1Year MI Extended Warranty on EMI which costed Rs. 83, 147.08/- which was on sale. The product got delivered by 15/07/2023 morning. We did not get to do open box inspection (as mentioned on AMAZON while buying the product) and we were not allowed to open the box until the installation.

The product was installed on 17/07/2023 and they took Rs. 500/- for wall...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy