Amazon India Complaints & Reviews

Hi Team, I had ordered the products through order number #[protected]. Tea reason for cancellation was delivery guy was not in a position to open the box & show the products. Without looking at the products what I have ordered I can not buy. Delivery guy reluctant to open the box & he said if you want I will take back the products. If he is interested in taking back the products, then I had no choice. I cant buy...

I received a BP machine which had its display mis-aligned. It was from the Seller - SAB Health a seller on AMAZON INDIA. Though the machine was working, I didn't mind, however just after 2 months, it STOPPED working and I was told to contact Mr. Lakshman and so I had to handover the machine for repair. Its been more than 2 months and there is no response from this person who is highly RUDE and has stopped answering my calls. I just lost...

I have been victim of mis-statement made by Amazon India on its platform. In order to lure customers in the name of heavy discounts on books the company has been stating inflated original prices to show deep discounts. The fact of the matter is that the original price of the book(s) is much less. Thus a customer is waylaid into buying products under the impression that he is getting a very high discount. Had the correct price been informed...

I have purchased xolo q1000 smart phone vide order id no[protected] dtd 19.5.2014 and received on dated 30.5.2014 on cash on delivery basis.But i had received defective piece. Hence i want to replace or return this difective to amazone on same way (Cash on delivery basis). But amazone cannot accept this procedure. Amazone want to accept aster return this piece and then send cheque after 5-7 days and after receipt of cheque to deposit...

I have ordered Samsung battery on 3rd May and paid the amount Online..the last delivery date was 10th May and I have not received the item yet...I have already made complaint to Amazon customer care on 11th May..and he told me to wait for 3 days as they will contact the seller...after 1 day seller replied that "item is in Noida" I think he does not know that its his responsibility to deliver the item at shipment address...when I...

the below mail received from Amazon I apologize for the incorrect information you received from us. We would like to refund you for the EMI charges as a check, but we are unable to determine the exact charges that you've paid. Please write back to us with the following information so that we can refund that amount as a check. • Charges levied by the bank Your patience and understanding are highly appreciated in this regard. We...

What the crap is this why the hell am i being charged for On Demand Linux t1.micro Instance Hour 276 Hrs $5.52 which I never requested. 2Ndly your [censored]ing site states that you can stop and start services as and when desired than why the hell was I not able to do that. Check with JESSICA WHO HAS BEEN GIVING ME [censored]ING SWEET REPLIES THROUGHOUT. YOU PEOPLE ARE MAKING FOOL OUT OF CUSTOMERS LIKE ME DONT WORRY I AM GOING TO TEACH YOU A LESSON...

I Ordered one Haunted 3D DVD Order #[protected] from amazon.in though the seller was a amazon fulfilled seller as per amazons return policy i returned the product on the same day when i got delivered because they just sent me a 2D version Disk. I requested for a refund of my money but till date i had not got any cheque from amazon.in. they sent one cheque with wrong name on 6th march but when i complained they told me that they will...

Dear Sir,

My name is MuthuKumar and I have been working into Software Industry.Around september 2012,I have attended Amazon Interview at Chennai location for an Application Software Developer in C/C++.I have completed written test followed by three rounds of Technical Interviews(Problem Solving,Analytical Thinking and Scripting) then HR advised me to come on some other day(Only on Weekdays).
I put leave on weekday...

I have unathorized charges on my credit card from amazon mktplace pmts amzn.com/bill WA of #19.99 and $7.70 on Sept. 5th and 14 respectively.
Please advise. [protected]@gmail.com

M. winkelman...

I see an unauthorized debit on 8/24/2011 on my checking account in the amount of $59.00. My bank was unable to help to identify the exact reason for the debit, but recommended I go to the website AMZ.COM/BILL WA, which led me to this site where numerous people have reported unauthorized debits from the same company! Please help!...

I am doing mechanical turk(part time job) in www.mturk.com and my username:[protected]@yahoo.com and Worker ID A1N84KKOLUVHZN for the past two years and it is going well.but i got a message that my account was suspended without any prior reason and the concerned mechanical turk is not responding .

herewith i enclosed my last earning report

Withdraw Your Earnings in Indian Rupees
Follow the instructions below...

Jan 18, 2010 unknown charge on credit card $31.94
I do not know the charge or recognize the dollar amount....

I rather illadvisedly ordered "The Sword of the Templars" - for $7.99 + Shipping and handling. The book came today with an invoice for a total of $11.98. In the same mail I received my credit card statement on which AMZ*Amazon Payments appears for the amount of $38.58. I have asked my credit card proviver to withhold payment pending an explanation. However, I have also decided to return the book for a full refund. Response will...

I have many charges on both my credit cards (1997, which was closed because of other fraudulant charges) and 1474. I have no 1-800 numbers on my bill to find which charges are valid, some are. If I can't find out which ones are valid then they will all be disallowed by my credit card companies. Please give me an itemized list of items bought and a 1-800 number so that I can validate or dis allow charges quickly, unless you simply don't...

An amount of $68.69 was charged to my checking account on 2-17-08 by Amazon.com.
I did not and I have never ordered anything through/from Amazon.com
I want my $68.69 credited back to my checking account IMMEDIATELY......

I signed up for a sex offender list...they said I could cancel up to 30 days...I cancelled...am still getting billed and cannot find a way to contact them . please help me...

I ordered a utensil set from amazon..due to some reason i returned it but they changing refund date again and again and not initiating refund...plz help

Amazon finallly find a way to loot customer money.

I want to show you a senario where i have placed couple of orders and recently amazon introduced payment fee which applies to prime customers as well and which customer care says is non-refunded, till here it is fine. But if product not delivered or returned damaged item then and after return complete then Amazon has to pay full amout to customer, because here customer looses his time for waiting order and in case of refund, customer also loosing payment fee as well ? but why? Customer paid for item and at the end, Item is not there and only refund there with loss of payment fee? why should customer loose this money when he not received item? This is a new way of fraud and looting customers money. It is not about me, it happens to lakhs of people and if we say 10 lakh customers faced this then in Amazon will earn more than 50lakh rupees for the cause of refunds beause of item not available or replacement not fulfilled, this is Amazon mistake and not customer mistake..

BOULD Say
-- Shame on your service
-- Looting customer money

Why should as a customer i loose money of payment fee when i dont receive item? why should customer loose money in the form refund w.r.t payment fee? Did Amazon anywhere specified that in case they failed to deliver or replace item then they deduct payment fee and refund, so that customer has to loose for Amazon mistake? where this is mentioned. I am not looking for payment fee when item is delivered, that is fine, but when item is not delivered and replacement also failed to delivered then why should customer loose time and money what he paid? In such case Amazon has to pay full amout.

Even when call to customer care, they are not saying properly, might be they dont know or they are acting that they are trained to loot this kind of money.

Amazon just realizing, if you are doing this for 20 lakh orders or customers per day then you earings in the for of payment fee is morethan 1crore ruees per day.

Amazon please be aware that some of your fraud employees doing these things and spoiling brand name? But just realize that why should innocent customer loose money for your mistakes? I agree payment fee is fine, if you deliver item but not on refunds. Keep a not of this... Call center executives also not giving proper response... it is shame on your serivce..

I am expecting multiple calls from Amazon on this to my mobile if i not lifter once with a statement that Sorry from Amazon and Also Refunding my payment fee for refunds, as i lost time and money from Amazon.

Please go through below Order Numbers
Order #[protected]
Order #[protected]
Order #[protected]
Order #[protected]
Order #[protected]
Order #[protected]
...etc

Like this Amazon Looted lot of customers money, it happened to PRIME Customers as well

Hi, I am writing to lodge a formal complaint against Amazon India regarding the purchase of a desktop PC that was intended as a birthday gift for my child — a special occasion now marred due to persistent service failures and lack of accountability.

Details of the Purchase:

Product: Desktop PC
Order Date: 1st July 2025
Order ID:[protected]
Delivery Date: 7th July 2025
Issue: Product delivered was faulty and non-functional.
Complaint Summary:

I raised multiple complaints (at least five documented attempts) to Amazon India’s customer support team regarding the defective product.
Despite repeated assurances of resolution, I received neither a replacement nor a refund.
No formal apology was offered, and I was subjected to vague, inconsistent, and unfulfilled commitments over the course of three weeks.
Impact:
This experience has caused significant distress, especially as the product was meant to celebrate my child’s birthday. The emotional trauma and inconvenience endured during this process are unacceptable for a company of such scale.

Request:
I kindly urge the Consumer Forum to investigate this matter and take appropriate action to ensure:

Refund of the full amount paid
A formal apology from Amazon India
Accountability for lapses in customer service and grievance handling
Attached are copies of the invoice, complaint references, and correspondence with Amazon India for your review. That Amazon has already but nothing move an inch.

I had a hope this forum will support the rights of consumers who are left unheard despite genuine attempts to resolve matters directly. Butt all failed and now I have no option left to go to legal justice system and broadcast a message over social media about the horrific experience.