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Amazon India Complaints & Reviews

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Updated: Jul 10, 2026
Complaints 20366
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1487
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18879
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 17

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R
Rohan Chandrasekhar
from Bengaluru, Karnataka
Nov 20, 2017
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nintendo switch

I bought a nintendo switch from a seller named electronics adda through amazon, in early november, worth ~ rs. 30, 000.

I received a box with a bag of ankur salt instead.

Amazon refuses to replace or compensate me for the order.

Amazon instead suggests that i place a new order (For which they will pay the price difference). However, i cannot do this as the rs. 30k i paid is still with amazon....
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L
lionheartedraj
from Bengaluru, Karnataka
Nov 15, 2017
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product ordered but not delivered as per committed date

Address: 560073
Website: amazon.in

I have ordered a product (Bitdefender antivirus total security) on 11nov and paid rs934/- towards charges. I was committed for a delivery on 14nov. But got an sms notification stating that the product shall be delivered early by 12nov. Finally i got an intimation on 12nov which states that the pdt is been successfully delivered to me where in it wasn't. Reached their cust service team and informed them about this type of fraudulant activity...
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M
Mikasa
from Mamallapuram, Tamil Nadu
Oct 19, 2017
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about product delivery at chengalpattu

Address: Kanchipuram, Tamil Nadu, 603002

The online ordered products were not delivered in correctly, the respected person who in charge to the deliver the product were not even visiting the address given. They themselves returning the product back to amazon without even visiting the address or not even asking thethe person who ordered. We need to keep on calling them for our order. If we call then they were responding very rudely not even giving basic respect to the customer. At...
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P
Prakan
from Korampallam, Tamil Nadu
Sep 11, 2017
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worst delivery service

Address: 613007

Here in thanjavur the delivery service is far more worser than anywhere inthe country. I ordered for organic ragi flour in 24 mantra which is due to arrive 12 sept but for some reason it arrived early on 11 sept and i got the intimation from amazon about the arrival. Then i got a missed call from the deliverer then i called back immediately but he refused to pick up for a while then again i called back, the deliverer answered the call and...
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S
sudha_kbm89
from Chennai, Tamil Nadu
Sep 2, 2017
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return pick up not done even after initiated for 3 times in 12 days

Website: www.amazon.in

I have initiated a return pick up in amazon for my order #[protected] on 23rd august. The pick up was scheduled on 24th but nobody contacted. Neither i received any notification on any reschedule or cancel pick up.
I cancelled the return and initiated again on 29th august. I contacted the customare person and was told that the pick up would be done for sure.
But pick up was not done on 29th also. I had to contact...
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S
sujanganguly
from Mansa, Punjab
Aug 1, 2017
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unexpected customer service

Address: Amritsar, Punjab, 143001

Being a reputed corporate house we prefer and keep trust on amazon but if they follow this type of service standard then it would be great loss in future.
Please check the name of mr. Rajan chadha (Id - 1649. [protected]@gmail.com) who is your frequent valued customer. He place order for special sweet from ghasitaram mawa modaks from mumbai from amritsar for puja purpose. He used this shop through you so many times in past and accordingly...
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S
Sujith Sebastian
from Sulya, Karnataka
Jul 11, 2017
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Customer service executive hung up the call being abusive

Address: Mumbai City, Maharashtra
Website: amazon.in

Hello there,

I have a complain against ms. Sonal a customer care representative, she has been abusing me over the phone. I asked her to transfer the call to the manager or the supervisor, she asked me if there is anything else she can do for me, again when i asked her to transfer the call to the manager or the supervisor, she told me she told me she will not do that and she was extremely rude to me and i have lost my cool...
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N
niranjan gouda
from Bengaluru, Karnataka
Jan 29, 2017
Resolved
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Resolved

Amazon gift card expiry

Address: Bangalore, Karnataka
Website: amazon.in

Hi i had a gift card balance of ₹1971 without proper notification, amazon deducted the amount and saying it has been sending notification to my registered mail where thousands o[censored]nnecessary mails reside, but failed to send notifications to my registered mobile number where i would have taken care easily, asking them to extend the expiry date for a week
- [name removed] [phone number removed]...
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U
Unknown_user12
from Pune, Maharashtra
Jan 15, 2017
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Not providing an alternate refund mechanism for payments made through NRE accounts

Address: Bangalore, Karnataka, 411009
Website: amazon.in

I had ordered a book while I was in India. Being an NRI, I used my NRE account to make the payment. NRE accounts can only be used in India to make payments, they cannot receive funds in India.

Amazon shipped me the wrong book, which I promptly returned. Now, they insist that the refund can only be made to the original payment card. Rules of NRE account do not allow that.
Amazon's customer service has refused to even...
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A
AFSHEEN rafique
from Kolkata, West Bengal
Jan 4, 2017
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Very rough behaviour by amazon agent at port blair andaman

Address: South Andaman, Andaman and Nicobar Islands

Sir i m from port blair and i ordered my products. Products r coming but agent call me and said i have u r products but we r not delivered u r products i[censored] want so come and get otherwise wer return back. Unfortunately i m out of station but my family members r there and i request to her please dont return back my products i will come within two days and collect my products but she is not responding and i have get massage by amazone. We r...
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M
Milly Das
Dec 20, 2016
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Refund amount of Rs.23,382.00/- against Amazon.in (Order Id # 408-5760263-2468319) not yet initiated/received as of now after so-many-days!!!

Address: 500032
Website: www.amazon.in

Refund amount of Rs.23, 382.00/- against Amazon.in (Order Id #[protected] not yet initiated/received as of now after so-many-days even after return product has been successfully reached to Amazon Fulfillment Center but full refund amount of Rs.23, 382.00/- against-the-same not yet received till now. So, I therefore kindly request you from the every very corner bottom of my heart that please Sir/Madam to kindly do the needful and...
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I
Indrajith tejavath
from Hyderabad, Telangana
Oct 14, 2016
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Regarding refundable

Address: 500072
Website: Amazon.in

Amazon.in

Search

Cart

You are now connected to Vipparapalli Sree from Amazon.in

Hi,

Welcome to Amazon Customer Service.

My name is Yasaswini I'll be glad to help you today.

Before proceeding further, for security reasons, could you confirm the name on your account, your e-mail address, and your billing address?

Sir how...
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स
सनी कांबळे पाटील
from Pune, Maharashtra
Sep 7, 2016
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Delivery not received but payment paid by credit card

Address: 411009
Website: www.amazon.in

Sir my order#[protected]
Philips home theater spa 3000u/94 5.1 multimedia speaker
Rs. 2964/-
Sunny dattatraya kamble,
Janta vasahat, near waghjai temple, parvati, pune-411009

Payment paid by credit card
I paid 80 rs extra for 6th september delivery
Bt they not delivered my item... Last day i call delivery boy bt he can't delivered my product, he said that his courier van...
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S
SS
from Lucknow, Uttar Pradesh
Aug 2, 2016
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Seller is doing fraud by sending wrong and expired product.

Address: 201309
Website: www.amazon.in

I ordered a shoes of campus "campus antro-3 men light grey & royal blue sport shoes size - 9" order #[protected] on 23 june 2016 but i received a wrong shoes with 2 level slip on packages on 2-august 2016. On one side it have level with my own address and other side, there is another level of other customer. When i open the package i was shocked that the product i ordered is not the one in the packages i received. I received a wrong...
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S
sksiraz
from Bengaluru, Karnataka
Jun 22, 2016
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A-to-z guarantee claim for not delivering an order. Failed to justify the claim and not having proper response

Address: Bangalore, Karnataka, 560100

Amazon.In a-to-z guarantee claim (Order[protected] - not able to help resolving issue..

It was claimed for not delivering the product. Whereas amazon claimed they delivered. That is why i claimed for a to z.

Neither they are able to provide the proof that they delivered nor refunding the amount.
This is like open cheating to customer.

I declined their stand on delivery 2 times...
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K
kyrisaikiran
from Hyderabad, Telangana
Apr 20, 2016
Dec 8, 2024
This thread was updated on Dec 8, 2024
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I am losed my money fake job offer from amazon-hr.in

Address: Karimnagar, Andhra Pradesh, 505327
Website: amazon-hr.in

Dear sir,

I Request you sir please help me
I am losed my money fake job offer

Job Name:Amazon delivery boy job
Web site:Amazon-hr.in

I have receved job offer message to my mobile number from Am-amazon on march 7th and accepted my job request on march 8th

There demanded please pay security deposit for amazon delivery boy job amount 4450/- given bank account on march...
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M
Mamta Sharma Sharma
from Rampura, Punjab
Mar 8, 2016
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I didn't get my package yet. But i received message on phone that package has been delivered.

Address: Panchkula, Haryana, 134109
Website: Amazon

My order id is #[protected].I didn't get my package yet.But i received message on phone that package has been delivered....
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M
Milly Das
Dec 11, 2015
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Amazon sends defective products to the customers and harassments customers for getting a refund for the same!!!

Address: 500032
Website: www.amazon.in

Respected Sir, This is to inform you that I had purchased a MSI 990fxa gaming motherboard Order date 17-Nov-15 Order #[protected] Order total 13, 199.00 (1 item) Sold By: TheITWarescom which I had received was a damaged product from the begaining only.When my computer engineer visited to assemble my 2nd gaming computer on 08th of this December, He first installed all the parts including the processor AMD FX 8350, ram, graphics...
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A
arpitagrawal24
from Ahmedabad, Gujarat
Oct 24, 2015
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Fraud done by amazon stating that we will refund the price difference when you will put the fresh order and they refused later

Address: Indore, Madhya Pradesh, 452001
Website: www.amazon.in

N by them. now, when I placed a new order on 20 oct. 2015 same product at INR 57990. A price difference of INR 3291 denied by them.I have ordered a Apple MacBook Air MJVE2HN/A 13-inch Laptop (Core i5/4GB/128GB/OS X Yosemite/Intel HD 6000) on amazon.in dated 15 October 2015 forINR 54699. The payment was successfully debited from my account. I have reconfirmed my order on phone. One of the representative from amazon told me that your order...
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K
Kapil2123
from Mumbai, Maharashtra
Aug 10, 2015
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Amazon India Not providing Invoice with IMEI number on it

Address: New Delhi, Delhi

Myself Kapil Sharma, ordered a Redmi2(white) on 8th April 2015 ORDER #[protected]. I received the phone on time, but IMEI number was not mentioned on invoice. On 17th July 2015 my phone stopped working then i contacted MI customer service center in Delhi, they asked me to provide Invoice with IMEI number on it. As i didn't have the invoice with IMEI number so i contacted Amazon on 29th April 2015 they told me that i will get in...
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Recent comments

Maine puma basket ball shoes emi pr kareeb 9000 me order kiya. Or pink color hone ke karan return kiya. Amazon ne wo accept kiya or step by step use accept krte hue last me destination par pahuncha. P...
PK
Paras Katara
Paras bhai,



Amazon bohot gatiya company h, mene bhi ek cooling pad liya tha par unhone sasta wala pakda diya mehange wale ke price mein air phir return bhi ni liya. Ab wohi use kara hu...
KU
Kunalzxsd
My complaint isn't resolved. Amazon kept my item and refund too. Either get my refund or my item back.
PK
Paras Katara

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