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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 17

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A
Anurag250
from Delhi, Delhi
Jun 29, 2023
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Pickup is not done by delivery boy Order id=408-8302025-6741915

I have ordered phone from Amazon on 18the June After using it for two days it got problem in While watching video then I Have Requested them to replace then they Scheduled a technician visit at home For 21st June then the technician called me on 21st June asked me to give the code and Also there is Mentioned that Not give code on Telephone then I said same to him he said This Type of problem can be solved online then He Said me toh download...
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Anurag250
from Delhi, Delhi
Jun 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not picking up return item

I have ordered phone from Amazon on 18the June After using it for two days it got problem in While watching video then I Have Requested them to replace then they Scheduled a technician visit at home For 21st June then the technician called me on 21st June asked me to give the code and Also there is Mentioned that Not give code on Telephone then I said same to him he said This Type of problem can be solved online then He Said me toh download...
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Taniya_ jain03
from Baraut, Uttar Pradesh
Jun 29, 2023
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I have not received my Amazon refund

I purchased an item and paid on amazon cash on delivery of 975rs. Later I returned this item and amazon has generated a refund for this amount with reference no #[protected] on[protected] . However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible....
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davyjz311
from Bengaluru, Karnataka
Jun 28, 2023
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Microwave bowl set

I had ordered a microwave bowl set and received it on the evening on 8th June. The product was different from the images. Nothing was right. The colour was different and even the sizes were wrong. Plus there was one bowl which was out of shape. I had returned it immediately the next day.

When I contacted customer service they said that the seller says this is not the product they sent and that an investigation will commence.br...
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Sumit4126
from Patna, Bihar
Jun 28, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
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Delay in pick up and refund of money

Received a Carrier 1.5 Ton 5 Star Ac on 19th June via Order No:[protected].Installation done by carrier technician on 20th and confirmed that product is damaged. Contacted Amazon some day, they said we will consider the product damaged if our technician will confirm it after visiting it.A technician was scheduled to visit on 21st by Amazon on 21st June.He refused to visit for inspection at around 12.00 pm.Another technician was...
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Website:amazon india

The product we ordered is not delivered and false tracking status and delivery status is getting updated
Order No - Order#[protected]
Tracking reference-Tracking ID:[protected]
False Status- as no one called the recepient
"Carrier unable to contact recipient to arrange delivery. Please contact the carrier for next steps." - Screenshot attached
False Status - no one delivered the product to no...
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Address:Amazon facility service, Bengalaru,Karnataaka IN

The product we ordered is not delivered and false tracking status and delivery status is getting updated
Order No -
Tracking reference-
False Status- as no one called the recepient
"Carrier unable to contact recipient to arrange delivery. Please contact the carrier for next steps." - Screenshot attached
False Status - no one delivered the product to no one and not the security also but mentioned ddelivered...
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Shibaji Chattopadhaya
from Hyderabad, Telangana
Jun 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered product damaged and returned by Amazon Delivery team. I was charged interest for a product which I didn't receive.

Hi, The issue is about order number #[protected]Tracking ID:[protected] of a OnePlus 11 mobile phone (16GB/256GB Eternal Green model) which was priced at Rs. 61, 999. The product was damaged and returned by the delivery agent while it was out for delivery. It was an extremely urgent requirement for me to get the mobile phone yesterday. However, I didn't receive it, instead what I had to go through was an intense mental trauma....
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A
ashu_aditya
Jun 25, 2023
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Dell latitude E7470

I ordered a dell latitude E7480 on 5 October 2022 and I have received a different model. The product has the policy to return it within seven days and I have contacted customer support many times But my problem hasn’t been resolved. I’m very frustrated with the customer support of Amazon. I have tried many times since then but there is no response now I want a refund of my product and I don’t want to replace it with another because...
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A
Aijaz Aslam Khan
Jun 25, 2023
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Return pickup verification failed by Amazon India

Address:India

My pickup was scheduled on 21 June 2023. The delivery boy came to pick up the parcel. However with out inspecting the item he said the size of the item is large and he will have to get another vehicle which can accommodate the size of the item and returned back without picking the item. Now the status is showing as verification failed. Kindly look into this matter.

Order no:[protected]
Product by : R K WorldInfocom...
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Pushker Pandey
from Delhi, Delhi
Jun 24, 2023
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Deliver wrong product

I have ordered hp 250GB hard disk. When i received order the product was hp 120GB hard disk. Order id[protected] and now Amazon denied to return or replacement that order....
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Ezhilarasan A
from Bengaluru, Karnataka
Jun 23, 2023
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Extremely Dissatisfied with Recent (Renewed) Laptop Purchase - Urgent Attention Required!

Address:India

Dear Amazon Team & Customer Support,

Product Details :
Order Number:[protected], Invoice Number : QSVY-9889
(Renewed) Dell Latitude Intel 4th Gen Core i5 12-Inch (30.48 cms) 1366x768 Laptop (8 GB/240 GB/Windows 7/Integrated Graphics/Silver/1.72 Kg), E7240-i5-8 GB SSD-240 GB SSD | B07PCCCYGP ( 1F-RP0Q-K6JB ) HSN:8471

I am writing this email with a deep sense of disappointment and frustration...
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A
Amal Kumar Ghosh
from Mohali, Punjab
Jun 23, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Money

I have ordered a Capri on 12th june 2023 ( Order No.[protected]. I got the parcel on 12th june 2023. When I opened the parcel I found that instead of my ordered capri you send me a complete different product . Quickly I lodged a return request and my return ID was[protected].Pickup boy picked up the product on 13th June 2023. After that I had called you several times to know my return status but you don't gave me proper answer...
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Address:Amazon India Registered Office Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

Respected Sir/Madam

We have placed an Order of 4* Star Air condition make of Daikin Vide order no[protected] But it’s shocked & surprised that we have received a Product 3* Rating and Amazon Showing on his portal 4* Rating. as picture enclosed

After the receive a product, we have to call amazon for the wrong product delivered, Amazon Care Quick takes a request for Return product not a Replacement....
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অপরাজিতা আমি
Jun 23, 2023
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Wrong product delivered and denied to refund back

I had ordered a Capri ( order id[protected] on 11th June 2023. I received a parcel on 13th June 2023 morning but when I opened the package I found a different product inside the package. Immediately I had raised a return request and pick up partner picked up the product after proper checking on 13th evening. After that I had called them several times to know the status but they are unable to answer properly. Yesterday night I got...
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R
RajuVG
from KANCHIPURAM, Tamil Nadu
Jun 21, 2023
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Poor Service Support

Address:TG 94,Gem Grove Apartment

I ordered a phone under exchange from Amazon on 14th June by paying money in advance. The delivery associate refused to take the old exchange phone which according to me was in perfect returnable condition.Order was cancelled by him and he left without delivery. Later i spoke to several customer support agents at Amazon and shared pictures of my old phone. They all accepted the condition and asked me to reorder promising they will send an...
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B
Bachanpreet
from Ludhiana, Punjab
Jun 21, 2023
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Amazon mall job scam

I am a student and i need a job to help my mother in income i saw amazon mall job and eegister for it but they are scammers who took away my 1 lakh rupees and they didnt clarify their rules earlier when i start working they started clarifying rules and they are using someone else number to contact on whatsapp and they provide me with a tutor on telegram which looks foreigner but he is not a foreigner. I request u to provide me with my money...
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Address:Kolkata

I have purchased fast charger from Amazon
Order ID[protected], Invoice Number AMD2-387
Product Description - Fast Charger with type -C cable

The product was not working.

Name - Surajit Chandra
Ph No: [protected]

Please replace the product as early as possible...
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S
sougata_saggi
from ghaziabad, Uttar Pradesh
Jun 18, 2023
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ORDER # 403-7495477-4270749 - Missing item | Refund not done

Dear All,
I have ordered a jewelry item on Month on Jan'23. Item got delivered on 14th Jan. But the item was missing - while i complaint them through social media / chat / email - they did not provide me a solution. Its been 5 months now but i'm suffering.

Reg email - [protected]@gmail.com

Every time they just saying it can not be done. Then who will responsible for this refund ? Who will pay the money...
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S
Sayali Shrke
Jun 17, 2023
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Online part time jobs

Dear Sir, ,
Myself Ms. Sayali would like to inform you that your company is providing online part-time jobs to peeple. In that your tutors are providing tasks to complete against which employee gets commission. But for that employee have to invest certain amount. Then employee has to complete the task which are randomly assigned between 3 to 6 tasks at a time. After completing the assigned tasks, employee can withdraw the commission....
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