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Amazon India Complaints & Reviews

www.amazon.in
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Updated: Sep 23, 2026
Complaints 20371
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 17

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L
Lokesk20verma
from Bengaluru, Karnataka
Jun 1, 2018
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louis stitch brown men's wallet/paid amount not refunded

Address: Bangalore, Karnataka, 560103
Website: www.amazon.in

I have purchased a wallet from amazon which has amount 1295 rs and once i have received the product then i found product having very bad quality based on price.
Basically it was not looking bad but not worth as per price, so i have initiated request for return of the product.
This wallet was covered with 30days replacement. First think that amazon person is not at all coming in my pickup point to collect the product, and later...
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S
Santoshchettri123
from Bengaluru, Karnataka
Mar 12, 2018
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egate projector

Address: Bangalore, Karnataka
Website: www.amazon.in/EGATE-i9-Projector-Black-1920/dp/B01KSXQNLS/ref=sr_1_1?ie=UTF8&qid=1520838002&

Hi,

I had buyed egate i9 projector from amazon on[protected] and it stopped working on[protected]. It has 1 year warranty. When i contacted amazon customer care, they said to reach out egate service center. As i m in bangalore here egate has only 1 service center which denies to service it, as he says to go back to amazon. Hence i m stuck in loop of amazon and egate projector company no body is resolving my problem.
br...
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P
pandey satish chandra
from Indore, Madhya Pradesh
Feb 22, 2018
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asian shoes return but refund not deposited in my accounts.

Address: Indore, Madhya Pradesh

I purchase one pair asian shoes to amazon. But shoes is not comfortable, so i return original asian shoes to amazon agent. Amazon agent picked up successfully asian shoes 15 feb. 2018. Amazon company sent sms message - picked up successfully original asian shoes pairs. But amazon no refund amount deposit in my amazon account within 5 days. We chat to customer care agent, he send message we received the incorrect item, when we receive your...
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R
Raj1001
Dec 23, 2017
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empty box sent

Website: www.amazon.in

Empty box was recieved when ordered a rs 5595 fossil watch. Contacted to amazon customer care no postitive response
They are not sending me product or refund
Please help to get my money back
They told me that there team inspected it and they sent product but i didn't received it. I complain them as soon as i received empty box. They sent me an email to wait but now they suggested me to go to police or consumer courtbr...
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N
Nisha Pawar
from Mumbai, Maharashtra
Nov 23, 2017
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complaint about the delivery boy

Hi today ur delivery boy called me at 0730 pm and told me me i was trying to call u frm morning if my no. If he could not contact me frm morning its not my fault whn i got a call i upfrontly called him he was too rude on the call. I am trying to call u frm morning and nw what u want me to do shall i come nw or tomorrow and i have submitted the cash i will not accept the cash payment nw u have to pay by card. I was surprised by his behavior...
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R
Rohan Chandrasekhar
from Bengaluru, Karnataka
Nov 20, 2017
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nintendo switch

I bought a nintendo switch from a seller named electronics adda through amazon, in early november, worth ~ rs. 30, 000.

I received a box with a bag of ankur salt instead.

Amazon refuses to replace or compensate me for the order.

Amazon instead suggests that i place a new order (For which they will pay the price difference). However, i cannot do this as the rs. 30k i paid is still with amazon....
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L
lionheartedraj
from Bengaluru, Karnataka
Nov 15, 2017
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product ordered but not delivered as per committed date

Address: 560073
Website: amazon.in

I have ordered a product (Bitdefender antivirus total security) on 11nov and paid rs934/- towards charges. I was committed for a delivery on 14nov. But got an sms notification stating that the product shall be delivered early by 12nov. Finally i got an intimation on 12nov which states that the pdt is been successfully delivered to me where in it wasn't. Reached their cust service team and informed them about this type of fraudulant activity...
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M
Mikasa
from Mamallapuram, Tamil Nadu
Oct 19, 2017
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about product delivery at chengalpattu

Address: Kanchipuram, Tamil Nadu, 603002

The online ordered products were not delivered in correctly, the respected person who in charge to the deliver the product were not even visiting the address given. They themselves returning the product back to amazon without even visiting the address or not even asking thethe person who ordered. We need to keep on calling them for our order. If we call then they were responding very rudely not even giving basic respect to the customer. At...
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P
Prakan
from Korampallam, Tamil Nadu
Sep 11, 2017
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worst delivery service

Address: 613007

Here in thanjavur the delivery service is far more worser than anywhere inthe country. I ordered for organic ragi flour in 24 mantra which is due to arrive 12 sept but for some reason it arrived early on 11 sept and i got the intimation from amazon about the arrival. Then i got a missed call from the deliverer then i called back immediately but he refused to pick up for a while then again i called back, the deliverer answered the call and...
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S
sudha_kbm89
from Chennai, Tamil Nadu
Sep 2, 2017
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return pick up not done even after initiated for 3 times in 12 days

Website: www.amazon.in

I have initiated a return pick up in amazon for my order #[protected] on 23rd august. The pick up was scheduled on 24th but nobody contacted. Neither i received any notification on any reschedule or cancel pick up.
I cancelled the return and initiated again on 29th august. I contacted the customare person and was told that the pick up would be done for sure.
But pick up was not done on 29th also. I had to contact...
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S
sujanganguly
from Mansa, Punjab
Aug 1, 2017
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unexpected customer service

Address: Amritsar, Punjab, 143001

Being a reputed corporate house we prefer and keep trust on amazon but if they follow this type of service standard then it would be great loss in future.
Please check the name of mr. Rajan chadha (Id - 1649. [protected]@gmail.com) who is your frequent valued customer. He place order for special sweet from ghasitaram mawa modaks from mumbai from amritsar for puja purpose. He used this shop through you so many times in past and accordingly...
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S
Sujith Sebastian
from Sulya, Karnataka
Jul 11, 2017
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Customer service executive hung up the call being abusive

Address: Mumbai City, Maharashtra
Website: amazon.in

Hello there,

I have a complain against ms. Sonal a customer care representative, she has been abusing me over the phone. I asked her to transfer the call to the manager or the supervisor, she asked me if there is anything else she can do for me, again when i asked her to transfer the call to the manager or the supervisor, she told me she told me she will not do that and she was extremely rude to me and i have lost my cool...
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N
niranjan gouda
from Bengaluru, Karnataka
Jan 29, 2017
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Resolved

Amazon gift card expiry

Address: Bangalore, Karnataka
Website: amazon.in

Hi i had a gift card balance of ₹1971 without proper notification, amazon deducted the amount and saying it has been sending notification to my registered mail where thousands o[censored]nnecessary mails reside, but failed to send notifications to my registered mobile number where i would have taken care easily, asking them to extend the expiry date for a week
- [name removed] [phone number removed]...
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U
Unknown_user12
from Pune, Maharashtra
Jan 15, 2017
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Not providing an alternate refund mechanism for payments made through NRE accounts

Address: Bangalore, Karnataka, 411009
Website: amazon.in

I had ordered a book while I was in India. Being an NRI, I used my NRE account to make the payment. NRE accounts can only be used in India to make payments, they cannot receive funds in India.

Amazon shipped me the wrong book, which I promptly returned. Now, they insist that the refund can only be made to the original payment card. Rules of NRE account do not allow that.
Amazon's customer service has refused to even...
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A
AFSHEEN rafique
from Kolkata, West Bengal
Jan 4, 2017
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Very rough behaviour by amazon agent at port blair andaman

Address: South Andaman, Andaman and Nicobar Islands

Sir i m from port blair and i ordered my products. Products r coming but agent call me and said i have u r products but we r not delivered u r products i[censored] want so come and get otherwise wer return back. Unfortunately i m out of station but my family members r there and i request to her please dont return back my products i will come within two days and collect my products but she is not responding and i have get massage by amazone. We r...
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M
Milly Das
Dec 20, 2016
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Refund amount of Rs.23,382.00/- against Amazon.in (Order Id # 408-5760263-2468319) not yet initiated/received as of now after so-many-days!!!

Address: 500032
Website: www.amazon.in

Refund amount of Rs.23, 382.00/- against Amazon.in (Order Id #[protected] not yet initiated/received as of now after so-many-days even after return product has been successfully reached to Amazon Fulfillment Center but full refund amount of Rs.23, 382.00/- against-the-same not yet received till now. So, I therefore kindly request you from the every very corner bottom of my heart that please Sir/Madam to kindly do the needful and...
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I
Indrajith tejavath
from Hyderabad, Telangana
Oct 14, 2016
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Regarding refundable

Address: 500072
Website: Amazon.in

Amazon.in

Search

Cart

You are now connected to Vipparapalli Sree from Amazon.in

Hi,

Welcome to Amazon Customer Service.

My name is Yasaswini I'll be glad to help you today.

Before proceeding further, for security reasons, could you confirm the name on your account, your e-mail address, and your billing address?

Sir how...
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सनी कांबळे पाटील
from Pune, Maharashtra
Sep 7, 2016
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Delivery not received but payment paid by credit card

Address: 411009
Website: www.amazon.in

Sir my order#[protected]
Philips home theater spa 3000u/94 5.1 multimedia speaker
Rs. 2964/-
Sunny dattatraya kamble,
Janta vasahat, near waghjai temple, parvati, pune-411009

Payment paid by credit card
I paid 80 rs extra for 6th september delivery
Bt they not delivered my item... Last day i call delivery boy bt he can't delivered my product, he said that his courier van...
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S
SS
from Lucknow, Uttar Pradesh
Aug 2, 2016
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Seller is doing fraud by sending wrong and expired product.

Address: 201309
Website: www.amazon.in

I ordered a shoes of campus "campus antro-3 men light grey & royal blue sport shoes size - 9" order #[protected] on 23 june 2016 but i received a wrong shoes with 2 level slip on packages on 2-august 2016. On one side it have level with my own address and other side, there is another level of other customer. When i open the package i was shocked that the product i ordered is not the one in the packages i received. I received a wrong...
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S
sksiraz
from Bengaluru, Karnataka
Jun 22, 2016
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A-to-z guarantee claim for not delivering an order. Failed to justify the claim and not having proper response

Address: Bangalore, Karnataka, 560100

Amazon.In a-to-z guarantee claim (Order[protected] - not able to help resolving issue..

It was claimed for not delivering the product. Whereas amazon claimed they delivered. That is why i claimed for a to z.

Neither they are able to provide the proof that they delivered nor refunding the amount.
This is like open cheating to customer.

I declined their stand on delivery 2 times...
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