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Amazon India Complaints & Reviews

1
Updated: Sep 23, 2026
Complaints 20371
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1488
Unresolved
18883
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Amazon India reviews & complaints page 13

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R
Riddhisattwa Bhattacharya
from Kolkata, West Bengal
Feb 7, 2022
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Invoice/Warranty slip serial number mismatch with product

I bought Apple Airpods Pro on 6th February, 2022 and they provided a invoice /warranty Pslip with wrong serial number which doesn't .match with product serial number and hence the product doesn't come under warranty. When contacted to resolve the issue they are giving fake dates to give a new invoice and also they are denying to provide replacement. Support executive was harassing me by asking for written documentation on whether the apple...
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S
Srinivas Cheedella
Dec 5, 2021
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Wrong product delivered and no refund given

We ordered for a robovac (viomi-se), but we got a salwar suit instead..
even before we opened the package we knew it cud be a dress material, so we called amazon customer support to return it.. but they insited to open it and take a video to be on safe side, so we opened it and took a video too..
later the item was picked up by amazon and they indicated in our account as the refund is initiated for this product too.. but we...
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S
Shubham512
from Pune, Maharashtra
Nov 24, 2021
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Fake Refund details by amazon

Website: www.amazon.in

Amazon is not credited my refund to bank account and sent me reference no and i contact to punjab National Bank they said amazon didn't sent any money to your bank account. Amazon is just telling to fill charge dispute form but it is not available officially.

This is to confirm that refund for amount 3324.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund...
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7
7colors
from Delhi, Delhi
Nov 20, 2021
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Not picking up my return

My order number is[protected]

Amazon sent me Used Xbox series s when I ordered a new one, I’ve been trying to return it since past 6 days but they’re not picking up, it only has 7 day return policy. Kindly help me out as I’m being cheated by amazon and they keep giving me fake pickup status but nothing happens....
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N
Naga sachin Balichakra
Nov 7, 2021
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Delivery boy cancelled order without my consent

Order#[protected]

1) I purchased a mobile in Amazon during Amazon Great Indian Festival on[protected]. That was the time when I got some discount on MRP. I have availed exchange policy too.

2) During the day of delivery, delivery boy (very rude) rejected the exchange and he cancelled my order. Mean while I was ready to pay through cash the difference amount of exchange. Delivery boy said that he has...
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V
Vishnudas977
from Cuttack, Odisha
Oct 28, 2021
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Amazon pay later

Hello,

I want to complain about the issue of repayment in amazon pay later.

Telling you from the beginning

On 5th of Aug it was my due date to repay the amazon pay later

On 5th Aug the money was deducted from my account as it was set on auto repayment but the amount that was deducted did not reflect in amazon pay later .

On 6th Aug I waited for the...
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A
anunay583
from INDORE, Madhya Pradesh
Oct 27, 2021
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Refund not received in spite of complaining multiple times

Respected Sir/Mam,
I am Anunay Sahu, an account holder of your BOB VijayNagar Branch, Indore. I had done my shopping on amazon.in for a product on 13 October 2021 from the BOB account [protected] through the debit card for Rs. 1549 but later on, I had returned the product and the amount was initiated to me for a refund. Amazon also provided me with the refund reference number (RRN) i.e. Refund Reference # 30005112861286164488395.br...
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Kherwals
from Bhiwani, Haryana
Oct 26, 2021
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Refund against exchange the product

Address: India
Website: Amazon.in

Dear Team,

Amazon is miss guiding to customer for exchange the product.

Amazon is making money through exchange the product. Because on exchange exchange bonus we not be returned and exchanged item also not returnable as per conveyed after making money from me.

I purchased Mi 11x through amazon @ 26999 rs (15047.82 Credit card + 30 rs Amazon Pay+ 11300 Mobile Exchange +621 no cost emi amount)...
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A
Amit Kumar Digal
Oct 23, 2021
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Product missing (only 1 quantity received against 5)

Have ordered Pampers XXL 28 pieces diapers of 5 quantities and along with that some other items too on dated 04.10.2021. But I could only receive 1 quantity out of 5 quantities I have ordered. The package was well packed and no tampering but still the item of 4 quantities was missing right out of the delivery box. I even complained this matter to Amazon, they started investigating on that issue and later they arrived to a decision that everything...
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R
Rathindro Nath Karmakar
Oct 14, 2021
Feb 5, 2025
This thread was updated on Feb 5, 2025
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Online mall rebate platform i have lost my money

Website: www.maz88.com/index/index

First they have massage in mass box they said in our platform you can earn more money i have said how sir they said you need invest money only 1000rs and you can get more money i said ok they send me a number to pay 1000rs i have paid then they said you need to do complete the task and earn more money i have completed one task but money is not withdrawing i asked him sir money is not withdrawing. They said you need to pay more 1800rs and...
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S
Searchman
from Nalanda, Bihar
Oct 7, 2021
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My Review do not highlighting on product page

I have ordered 3 product and submitted rating and review of it whose order id are as[protected],[protected],[protected]. I have contacted amazon customer service helpline also but they are not responding on it properly....
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D
Diya Mahendru
Sep 13, 2021
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Took double payment. Not refunding since 2 months.

I made a payment through my card on 9th July which it showed as failed and I recieved an error. But the money was deducted from my account. However Amazon delivery boy said that they did not receive the money and you will recieve a refund to your account. Then on 10th July I made the same payment in cash on delivery mode and received my product.

I made my bank do proper investigation and it turns out Amazon recieved my payment...
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Dinesh Sethumadhavan
Sep 7, 2021
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Items not received as per order(missing item)

My ORDER #[protected].
I have ordered 49 items and I have not received one item (1kg of pear)
The item is missing when arrived, the packet seal not is missing.

Investigation was done and AMAZON say the item was handover at the warehouse. If has gone missing some where between transit to delivery.

If the items were dispatched, why out of 49 items, 48 items were revived
and the one...
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John Chhakchhuak
from Aizawl, Mizoram
Aug 29, 2021
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Aizawl, Mizoram courier/ delivery associates

I recently came across the statement of your delivery associates urging your customer to summit their phone number to them, especially your regular costomer, citing that they need to know their number because they cannot get their number from you. And ask your customer to add their mobile numbers in the delivery address, which is highly un-ethical to say the least. They argue that as they cannot access your customer number of your customer,...
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A
Amit567
Aug 12, 2021
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Amazon pay later service

My registered mobile number is [protected]
On 5th August 906 rupees due and its auto debited late night but on 6th August i check amazon pay later due it's shows over due then i repayment of this amount by debit card and payment is completed no overdue shows. But when i check my SBI account statement it shows to time payment done.
So i requested please refund my extra money paid by debit card.
My amazon pay later service...
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Website: www.amazon.in

Order ID: #​[protected]

A return pickup for an item (Haber handwoven bag) has been rescheduled FOUR times and every single time NO ONE has come for pickup. Amazon keeps just rescheduling the pickup date and promising it will '100% happen next time' but every SINGLE TIME NO ONE shows up for pickup. This is coming across as a scam. If no one picks up the item, there will be no refund!


br...
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B
bg.sunilkumar
Aug 2, 2021
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Fire TV Stick - Amazon

Website: amazon.in

I placed an order Amazon Fire TV stick on Amazon sale, for an offer price Rs-2099. The original price of the order is 3999. I placed an order successfully for 2099 rupees. they have cancelled the order and now saying to place a nee order with the original price i.e., 3999 that is almost 2000 rupees more… we are not fools to pay double the amount for the same product. After calling to customer care executives they are also not taking responsibility.,...
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joseph45
Jul 15, 2021
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Refund not yet received/ RRN not provided

My Amazon.in Order #
[protected] amount rs.4719.60 was cancelled by me and as per your
email on 24th june 2021 the refund was initiated i waited for 5 business
days money didn't get credited to my account. I followed up this issue and
the case was escalated for the Refund Reference Number which was not
provided to me. The supervisor, including amazon support people, told me to
wait until Friday,...
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T
Tacaz Sina
Jul 14, 2021
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Refund on receiving damaged product

Hello,
My username : [protected]
My registered email id : [protected]@gmail.com

I ordered Lenovo ideapad D330-10IGM Laptop-Tablet as on 7/07/2021 order no:[protected] in exchange for my HP Laptop. I received the product on 10/07/2021. It was neatly packed but the screen of the tablet was damaged. Hence, after consulting the amazon customer service and providing necessary evidence that the product was...
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Bhavana26
Jul 13, 2021
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Refund and Return pick up not done by Amazon since 24 days

Address: india

Order no:[protected]
On 19.06.2021 I have received lenovo LCD monitor (Image-2-6) instead of ordered lenovo LED monitor(Image1). I have reported on same day on Amazon customer care that received item is Lenovo LCD monitor(Image2 to 6). Amazon has verified on line with seller and confirmed to return item and money will be refunded. Return pick up was schedule on 25.06.2021. Nobody came for return pickup. We have called return...
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