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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 13

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A
Aruna_83
from Bengaluru, Karnataka
Aug 27, 2023
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100/- cashback not received though I followed the T&C

Dear Sir/Madam,
I have done my Jio mobile Recharge for Rs. 666/- with platinum debit card but 100/- cashback not credited
As per Amazon offer period 11th Aug 00Am to 11:59 pm I have done recharge but Rs. 100 cash back is not credited.
Amazon Customer care informed me that the card has used earlier for other order which is out of the current offer period. I have requested them to issue the cashback as per the terms and...
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S
shariahyusuf03
Aug 27, 2023
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Refund not issued for bathmat

Started a refund for
Lifekrafts Polyvinyl Chloride Experia rubber mat
Size: 88x58 Cm
Colour: White 88x58 Cm (Accu-Pebble)
But it is showing Return pickup verification failed, even though no one even contacted me.
Refund process is not proceeding now and my 800 rs is stuck.
Order date

07-Aug-2023

Order #

[protected]
Pickup Tracking ID:br...
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Address:Ghaziabad

My an order[protected] get cancelled by delivery boy by himself without an information, , , even customer support also not doing his job properly they are not able handle the complaints, , , , i have discussed with multiple people within 4 hrs every i have to confirm my all the detail to every body, , in the last product not delivered to me and in the last i got a massage " A refund will appear on your original payment method in...
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A
akashkiruba
from Hyderabad, Telangana
Aug 21, 2023
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Fault product delivered and no refund

Address:Hyderabad

A faulty wardrobe is delivered and installed. To refund the same they are not sending technician to uninstall and customer care said to do it ourselves ( even the professional took 3 hrs) and no refund where provided till date...
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P
Pankaj Nathalal Maru
from Mumbai, Maharashtra
Aug 21, 2023
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No delivery No return pick up

I had place an order, wait 5 days to arrive and for 4 days the package wasn’t getting delivered for 4 days. Finally amazon customer said to cancel place another order to other address. The package came something else and now since 2 days no one is coming to pick up....
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The product was left on my doorstep when I was out of town and wasn’t informed on call as well. It was left at my door on 10th of august and i raised complaint on 19th which is less than 10 days but still they are not returning it. The product was not same as shown on the website. It should have been a 4feet by 6feet size wallpaper but they delivered in two parts that is not combined 6 feet as well....
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K
Kártik Kothari
Aug 18, 2023
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Mental Harassment

I ordered a product in Amazon India on 12August which was supposed to be delivered on 14th August.. it is related to preiod pain and we needed it so urgently on 14th August but the delivery guy did not even call or tried to reach address, next day the delivery guy said he doesn't go to the address and returned it to Amazon.
From that day i am talking with thier cusotmer service and they are just increasing dates every day and giving...
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I'm a tourist. My Amazon account is +86 [protected]. I bought a Flipkart gift card for 500 rubles with Mastercard on Amazon, only because Flipkart couldn't pay with Mastercard, but Amazon froze my account. I tried many times to submit to the billing address for unsealing, but was unsuccessful. I used another email to contact Amazon India customer service, but he asked me to provide the order, I can not log in, how can I provide the bill....
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L
Lecrissa
Aug 17, 2023
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Item not delivered; Amazon support not helpful

I had placed an order for the book, which showed that the order is delayed.
All of a sudden that changed to delivered. and customer support tells me the return window closed so they cant help....
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C
chavanking
from Mumbai, Maharashtra
Aug 17, 2023
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1 watch Product was Send wrongly color and they denied to changed

I Ordered Placed on dt.06/08/2023, 2 watches and 1 Headphone which was delivered on 10/08/2023. Order ID- ORDER #[protected].
I called Customer care on 11/08/2023 for the first time to return the 1 black watch changed into another grey color watch.
She told me, "I will proceed with your complaint, our delivery boy will come and collect the order". After 4-5 days nobody's come to collect my delivery order to return.br...
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K
Kanneganti4
from Visakhapatnam, Andhra Pradesh
Aug 17, 2023
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Iqoo 11 5g legend 16 gb 256 ram, mobile

Dear sir
On 07.08.23 i have placed an order for the booking of iqoo 11 5g (legend 16 gb 256 ram) in exchange oh my redme note 10 pro mobile, @₹52528 and paid through my axis bank account, on the same day ihave cancelled my order, and Amazon has given the refund reference number as 74332743220321931193760, it is already 10 days lapsed, but the amount is not credeted in to my account by Amazon...
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D
dheerajrai89
Aug 16, 2023
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22 June, 2023 / 405-6286859-8709168

This seller is faurd, please don't by anything from this selle, I oreder the item, after sometime received call from seller (Aviska) and he offer me item on only 28700 . He was cancelled my order which I did from amazon and he asked me to pay 13700 first time and after delivery you can pay reset amount. Now he not picking my phone.

To contact Seller write to:AVISKA RAHUL
Subject: Contact Seller - A30B6TOSESFJVS
c/o...
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S
sahilmittal555
from Bengaluru, Karnataka
Aug 15, 2023
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Can't use amazon shopping vouchers

I have added 200000 amazon shopping vouchers to my account [protected]@gmail.com I want to purchase on amazon. But when I place order through these vouchers my order get cancelled. Costumer care replies that restricted to digital purchases only due to multiple violations of Amazon's policy. What is that.

customer care reply from 4 months
I found that your issue has been already handled by our respective concern team...
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C
Chuol Nyuon Dak
Aug 15, 2023
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Return my recharge money

Address:Addis Abba
Website:www.anamazon989.pro/en/user/register/invite_code/LPE35A.html

8th August 2023, I was invited by hiring manager of Amazon mall task platform for part-time job we have conversation through telegram her name is suzan, I was offered small amount first yes and I completed even its withdrawal. Secondly she told me to proceed and choose which amount i can recharge then I chose no. 2 which is 1, 000 birr to withdraw 1, 900 birr I finished the last task suddenly another 1 grab undo task need to do, they told...
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O
Omkadam1925
from Vadodara, Gujarat
Aug 15, 2023
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Amazon the delivery fraud Maker

I am very disappointed with this kind of delivery fraud service provided by Amazon. Please find the below details.

Customer Name : Om R Kadam
Amazon order ID:[protected]
Tracking ID:[protected]
Item Name : Supples Premium Diapers
Prepaid Amt : 1368.95 Rs

I didn't received the order but Amazon delivery boy has marked it as delivered at today 9:58PM. After saw this status...
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S
singhalbm
from Karhal, Uttar Pradesh
Aug 14, 2023
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Amazon prime subscription

I have paid for amazon prime subscription on 30aug2022 by hdfc bank net banking
transection ref no is
30-aug-2022 xhm[protected] 1499.00 inr
but my subscription was not updated till today and I am not able to use amazon prime benefits
on contacting the company helpline they are evasive, not answering about where did the money go or why my subscription was not updated...
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N
Nagaraaj Loganathan
from Chennai, Tamil Nadu
Aug 13, 2023
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Delayed delivery and response answer by support and escalation team

As a prime member Ordered on 6 August 2023 Order#[protected], delivery date Arriving Mon, 21 Aug.
(As a prime memer Order first but deliver date afte 15 days)

from 10th onwards same product, same address, getting same day delivery
when we raise complaint they simplay ask us to wait till 21st August.

Laste two days No proper answer no response

when try to raise a complaint...
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M
muttya
from Indore, Madhya Pradesh
Aug 12, 2023
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Rs 1499.00 debited in my SBI credit card account.

I received a message on 10th August 2023 that transaction of Rs.1499.00 at AMAZON INDIA CYBS SI against E - mandate registered by you at merchant is debited to your SBI credit card account. Though NO Such registration or transaction have been done by me or my any relatives....
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S
Shivendra.shukla
from Pune, Maharashtra
Aug 11, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
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Wrong item received instead of Nokia 2660 Flip 4G Volte keypad

Address:Arun Blu B601, Opposite PCMC Water Tank, Ravet,

I had ordered Nokia 2660 Flip 4G Volte keypad dated 08 August 2023. The delivery was received on 09 August 2023. When i opened it after 10 minute the product inside was a headphone of Boat. I immediately took pictures of the same and requested a return and refund of the product. In the reason for refund i clearly mentioned that i have received wrong product. I have also posted photo of headphone which i had received by Amazon. Attaching photos...
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T
Tanseef
Aug 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not Generate

I have ordered "VIVO Y51" Mobile from Amazon India on 28th July 2021. It was delivered on 7th Aug 2021 and payment option was UPI. Since the order was not marked delivered on the Amazon App, I requested the customer care to initiate the return and refund for my product for which they asked me to wait for 48 hours for the order status to be updated as they have raised a complaint with their logistics team. I have contacted the customer care...
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