Amazon India Complaints & Reviews

Dear Consumer Court of India,

I am writing to lodge a formal complaint against Amazon India for providing misleading information and refusing to refund the amount for Order #[protected], a sofa cum bed purchased on July 9, 2024.

I was dissatisfied with the product due to its size and overall quality. Following Amazon's guidelines, I initiated a return and refund request on July 12, 2024. The customer...

I got an online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 1000 which I did and completed the task and was ask to recharge 9578 again which I did and completed another task after that I was told to recharge 15100 to complete the last Task I and recharge it before i was now told to recharge 211700 which I don't even have so I loan in a bank to have that money still i did not get...

Sir,

I have order a firestick 3rd generation remote my order no. is[protected] from Amazon App on 20.07.24. I got delivery of this product on 23.07.24. But this product is not the same as my order even the remote brand and model number is also difference. At the same time I have complaint their customer care service and provide photo of this product also. They assure about this problem. But on 27.07.24 they reply me product and order are same and they can not help me.

I will send the order details with product image which is i have get. I have full faith that even a person with common sense will understand that these two are not the same.

Kindly help me and give me my hard earned money back.

Name: Vivek Kr Singh
Add: D-99, 4th Floor, Uttam Nagar, Delhi-110059
Mob. No. [protected]
Email: [protected]@gmail.com

I ordered "INR steam wallet code" digitally about Rs.1095.00 on 7July2024. 3:28 pm
i canceled the order within 2-4Hrs.
After some time i got email which says that the refund for the order of Rs.1095.00 has been processed successfully on 7/7/2024.
then i checked on my google pay app and i found and confirmed that i did not got my refund back.
google pay shows (need action).
i believe that you guys will help...

I ordered "ASICS Men's Gel-Contend 4B Black/Energy Green Footwear (9 UK, TOO1B.002)" shoe from amazon on 3rd July 2024. Due to size issues I have tried to return the shoe and order the shoe on the next size.

I placed the return order on 6th July 2024 and the return was picked up by the pickup agent on 11th July 2024. I got an update that the order has reached the warehouse but the amount was not returned to me.

Initially I got an update that the amount will be refunded before 19th July 2024, I did not get the amount when I again contacted the support and got an update that amount will be refunded by 23rd July 2024. Since I did not receive my money back when I called today I received the date as 29th July 2024.

Further I came to know that the product picked up from me by the pickup agent is not properly delivered to the warehouse and they are investigating this issue. Pickup agent validated the product and got it from me. Ideally I am not sure the reason for holding money for your internal issue. I am not sure how long they are going to hold my money and they are not going to pay the interest for my money.

I need my money back immediately or I need the penalty to be paid for this issue from your end. I cannot wait for another week to know the updated deadline.

Order No.[protected]

Product : Oneplus Bullets Z2 Bluetooth Wireless in Ear Earphones with Mic, Bombastic Bass - 12.4 mm Drivers, 10 Mins Charge - 20 Hrs Music, 30 Hrs Battery Life, IP55 Dust and Water Resistant (Magico Black).

I have payed the product amount the time of order placement.

I have not received any call from amazon delivery person the order status is delivered.
br...

Ordered Honor Company's earbuds from Amazon but received the same from another company and Amazon also refused to return or replacement. Amazon's Polly bag was also damaged received....

Dear team,

I brought apple pencil 2 and apple ipad air from amazon website.

Amazon website mentioned clearly that apple pencil 2 is supported for iPad air. But it turns out that my version of iPad is not supported.
This misleading information has cost me 11, 000 rupees and now I am left with a brand new product that is useless....

Hi,

I have been following up for this order since evening and the call center agent have confirmed that the delivery partner is unreachable.
I had called the customer care in the afternoon as well trying to confirm the delivery time as it was delayed as per the committed time slot.
After 2-3 attempts to call back the delivery partner it is now suddenly showing in the system as rejected. This is an deliberate...

I ordered 3 fans from Amazon India. I was promised through customer support that my fans will be picked up by 4th July. The delivery guy came and he said us I cannot pick up your fans because they are heavy and i will send a separate van for the pickup. It's been 15 + days and I call amazon, pickup guy and till now the fans are not picked up. I wasted my Rs 10, 000/- .

My order id's are as I baught 3 fans with 2 separate order id's :
1. Order#[protected]
2.ORDER #[protected]

I am writing to express my extreme disappointment with the ongoing issue regarding my order #[protected], placed on July 8th.

The order, containing four desktop parts, arrived on July 9th, but critically, the Intel i5 processor was missing.

Despite multiple attempts to resolve this:

I immediately contacted customer service and provided photos of the delivered and unboxed package.
I...

My order has not been delivered yet I have placed it on July 4 . Now on Blue dart it is showing consignee address incomplete/incorrect but i have given the correct address. Please look into this issue and deliver my order as soon as possible.
Anil Kumar
IOCL TOWNSHIP
Bhargavi Room No:06
Near Zeropoint
Paradip, Odisha- 754141...

Order#[protected] one mobile cover
Order#[protected] contains two mobile covers

amazon shows status order deliver to security guard, in our society security guard doesnt allowed to take any parcels, checked cctv also, not delivery from amazon...

Respected Sir,
On June 16, 2024, I purchased a MACBOT YELLOW LED fog bulb. However, the product was delivered to the wrong address on June 22, 2024. I promptly registered a complaint on the same day.

To rectify the situation, I personally collected the product from the incorrect address on June 24, 2024. Unfortunately, upon opening the package, I discovered that I had received a WHITE LED bulb instead of the YELLOW...

Team
You need to check how come everytime customer complaints on chat, it comes up technical issue at customer service rep end and transferred back to queue .

I have already share the chat isntacne with Amazon still no action as thete customer rep making fool of system either to avoid customer survey or ther work while getting chat transferred back to queue whenebr customer express disatosfaction

Order number :[protected]

For aisilin sunglasses worth rs 679.

Amazon agent incorrectly processed the refund to Amazon pay balance saying that the product is not returnable prior to pickup .

Later when I asked to create a return request with bank account as mode of refund, my product was picked and refund was not issued .

Now they say they cannot transfer the wallet amount...

Nokia mobile is not working and quality is very bad, a lot of issue delivery date 02.07.2024 and report on 02.07.2024 but still no one to check

CUSTOMER SERVICE NOT SUPPORT

MY MOBILE NO, [protected]

I recently ordered a 6x6ft carpet from Amazon, but upon receiving it, I found it unsatisfactory. Consequently, I initiated a return request. However, the Amazon pickup agent has repeatedly arrived on a motorcycle, deeming it unsuitable for transporting the carpet, which requires a minivan or a tempo. Despite my explicit instructions to Amazon, specifying the need for an appropriate vehicle, and my multiple follow-ups, the issue persists....

Hi, we order a total 20 of these book shelfs and only received 1. We have proof from the delivery driver that he only delivered one of these. When asked for a refund Amazon is saying that they delivered all 20 and refusing to give us the refund.

My name is Avinash Sodha registered with [protected]@gmail.com email id as above and mobile number 9XXXXX8249.

I want to report a matter of concern. I expect quick action to be taken on Order No.[protected]. Glen 3 burner gas stove which was ordered on June 27th and delivered with damage on one of the legs on 2nd July 2024. There was no Amazon packaging and the product was very roughly handled.

The...