Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 19926
Resolved
1457
Unresolved
18469
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2010
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohammad But
Jul 26, 2023
Report
Copy

Amazon fund not credited into Bank account

I cancelled my prepaid order on[protected].And refund as per amazon was expected to be credited by[protected].But the amount has not been credited yet in the bank account.
My RRN(Refund Reference Number) is :
30005432013198084867351...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jimitideas
from Surat, Gujarat
Jul 26, 2023
Report
Copy

Received defective product and getting harassment for replacement

I have received a defective product and when I have processed with replacement, I am facing harassment with the Amazon team. The delivery date keeps on changing, no proper answer from them. They are showing irresponsible behavior. Neither I am getting a refund, nor getting the product replaced or any other resolution. Facing delivery-related issues for the last 3-4 months but not getting any proper resolution. Worst service. Since last 2...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nick0959
Jul 26, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple Watch SE (2nd Gen) [GPS + Cellular 40mm] Smart Watch with/Silver Aluminium Case & White Sport Band. Fitness & Sleep Tracker

I’m ordered the product on 14 july and received 15 july and time line of delivery was 9 pm bt i have got the product on 10.30 pm then i come to home and checking my product i saw i have received power bank bt ill not ordered the product ill ordered the Apple Watch se and then he so called investigation was started and they accepted wrong product send from our side and created a return request bt I said to them please give me replacement...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
is3curi5
Jul 25, 2023
Report
Copy

Item returned but refund not received

Address:Amazon.in

Hi,
I ordered two product from Amazon that was delivered to me on 7th July. I raised the request for return of the product on 7th and the return of both the product happened on 8th, but refund was not given to me.
I reached out to amazon for the refund but they claimed that they have not received the product.
I have the video recording of the return as well.

Amazon Tracking id:[protected]
Amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bedliving
from Howrah, West Bengal
Jul 23, 2023
Report
Copy

Xiaomi Dolby Vision OLED 55 TV Defective Product Delivered & Cheated

Address:Flat no. 4C, 4th Floor, 368 GT Road(South), Shibpur, Howrah - 711103 (WB)

On 13/07/2023, we purchased Xiaomi Dolby Vision OLED 55” TV with 1Year MI Extended Warranty on EMI which costed Rs. 83, 147.08/- which was on sale. The product got delivered by 15/07/2023 morning. We did not get to do open box inspection (as mentioned on AMAZON while buying the product) and we were not allowed to open the box until the installation.

The product was installed on 17/07/2023 and they took Rs. 500/- for wall...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eswari Bharadwaja
Jul 22, 2023
Report
Copy

Rude/unprofessional behaviour of Amazon delivery agents

Address:Sullurpeta,Tirupathi district

This is not the first time am facing this kind of issue with this particular delivery agent. I have complained about him couple of times previously as well. Previously he used to be a Myntra delivery agent, and he used to ask money for delivering the prepaid product and he always sound horns loudly Infront of our house without even calling to my number.

Sometimes i was busy in a meeting or due to some emergency i wasn't able...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arvinnd3
from Delhi, Delhi
Jul 20, 2023
Report
Copy

Incomplete order received and amazon not helping

Address:Amazon india, bangalore, Karnataka, india
Website:amazon.in

My order no[protected] i ordered 2 neet books i.e. Physics and chemistry on 8 july 2023. I got the box in which there is only physics book and chemistry book is missing. On the box it has written 2 books but the box has the capacity to hold 1 such book only. I have raised the issue with amazon india they are saying everything is fine both books delivered but i challenge amazon to kindly fit 2 books in that box in which the book got...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tarunjagu
from Tuni, Andhra Pradesh
Jul 20, 2023
Report
Copy

Consumer Complaint and Request for Return - Order #408-9824400-8992339

Dear Amazon Customer Service,

I hope this email finds you well. I am writing to file a consumer complaint regarding a recent purchase I made on Amazon India with the order number[protected]. I received the product, a G Shock watch, on July 12, 2023, and upon inspection, I have identified several quality issues that lead me to believe that the product is a duplicate, not a brand new item as advertised.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Steezy Steez Molaudi
Jul 20, 2023
Report
Copy

Scam, scammed Close to a R1000

Website:h5.hsrebate.shop/#/entry/register?ref=201888

I started recharging R100 then i was told to complete my task i need to recharge more so i can be able to complete my orders up until now i couldn't manage to recharge anymore. Then the agent disappeared and i couldn't withdraw the money i been working for. Till now and its been months now it still says complete tasks to withdraw meaning i have to recharge again which im not going to do. So all im asking for is my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Islany
Jul 20, 2023
Report
Copy

Fraude por WhatsApp

Address:Quito
Website:Google

Yo inicie hace un mes y algo a Disque trabajar con esa empresa Amazon la verdad que desde tiempo tengo mis dudas ya que piden y piden que recargue dinero hoy por fin me decido a buscar y me doy cuenta que la que s mí supuesta gerente es una estafadora su nombre es María moreno y ya pues solo pido que me devuelvan todo lo que he invertido que ha sido prácticamente 200 dólares y no veo resultados por favor si alguien me puede ayudar se...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhadeepbarman
Jul 18, 2023
Report
Copy

Amazon refund not credit in my sbi bank account

Address:Tufanganj, college para, coochbehar, westbengal, 736160
Website:State Bank Of India

Dear I purchased a photo frame in Amazon via debit card I got missing that then Amazon refund my money but I don't received my money in bank acount Amazon sent me refund reference number 30005431933179004717743

I have go to the bank for this but bank maneger beaviour was worst ever I see and he don't give me any solution
Ifsc SBIN0011382
A/C [protected]
MOBILE [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thaapstudios
Jul 18, 2023
Report
Copy

Regarding Replace or Refund of the Delivery

I purchased a mic stand from Amazon india on 28th June 2023, I received the product the next day on 29th June, I checked that the stand’s main part is missing (which is called as clamp on which mic stands). I placed it for a replacement or return many times but no response, then I called Amazon on 3rd July n intimated them regarding the same, after that also there’s no response for the same. They don’t value somebody’s time. Hope...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amitdubey4545
from Mumbai, Maharashtra
Jul 18, 2023
Report
Copy

Mall task

Address:Bhayandar west

Dear Sir
I have been cheated for 76 thousand
Now they are asking for 7000 more to withdraw the money
I want money back I don't know what to do
Please help me
I have taken money from everyone, I have to return them please help...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pr2023
Jul 17, 2023
Jul 21, 2023
This thread was updated on Jul 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account Close Suddenly But No Response regarding Amazon Pay Balance

Subject: Account under our email id (amazon can look it up easily)
Issue: Account Suddenly closed by on [protected]@amazon.in
"confirmed" as will not change decision by [protected]@amazon.in

We have around 1.2 Lakhs in our Amazon Pay Balance Account that we have been getting ready to buy a large appliance with.

DATE AND DETAILS OF INCIDENT

Suddenly on 17 July 2023, we got an email from [protected]@amazon.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harsh82790
Jul 17, 2023
Report
Copy

Wrong price much more than mrp

Website:www.amazon.in/Concepts-Modern-Physics-Special-Indian/dp/0070151555/ref=sr_1_5?crid=11ZOTK8ZIWF63&keywords=arthur+beiser+modern+physics&qid=1689608895&sprefix=arther+biser%2Caps%2C414&sr=8-5

Https://www.amazon.in/Concepts-Modern-Physics-Special-Indian/dp/[protected]/ref=...

amazon seller selling this book at very high price much more than mrp
this is unfair for student...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sayanbanerjee88
Jul 17, 2023
Jul 19, 2023
This thread was updated on Jul 19, 2023
Report
Copy

Return of used product

Address:Kolkata, West Bengal

I have received a used product on 15th July so for that I have called customer care for return of the same, but they are saying it would take 5 days(which is some what OK for me even though its more) but on calling 2nd time, they suddenly disconnected the call and said they would send link for sending images, which they have not sent either. So first there is used product delivered to me, then un professionalism over call.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vidushi Bamnotey
Jul 17, 2023
Report
Copy

Refund of dress not received

Hi, I have ordered a dress (CREATIVE KIDS Baby girl Knee Length Dress) from Amazon on 9 May, 2023. The order was prepaid. They have sent the wrong colour. And when I put that for return, they took the item. They told that the refund will be there in 5-7 days, the refund status on Amazon shows that the amount has been refunded but it's been more than a month and I haven't received the payment of Rs.399.
Kindly look into the matter.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruhi Ahmed
from Mumbai, Maharashtra
Jul 16, 2023
Report
Copy

Same product but different size need refund

Address:Kalyan garden view apartment,flat no 809,sec-24,indira nagar
Website:www.amazon.in

Sir/ma'am,
Myself RUHI AHMAD one of Amazon India account holder. I ordered copies from Amazon and received same brand but different product order[protected] amount Rs.592/-
Now they are denaying and refused my complaint.They have sent a message to me that is👇

"Hello,

This is Hyder from amazon, I hope this email finds you well.

I am contacting you in regard to this order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruhi Ahmed
from Mumbai, Maharashtra
Jul 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return/refund of wrong product received

Address:Banglore
Website:www.amazon.in

Sir/ma'am,
Myself RUHI AHMAD one of account holder at Amazon. Resently I ordered 3 set of copies order value Rs.592/-, where I received only woodsnipes copies of very small size.I complained for replacement/return/refund but received a message that it can't be replace because I had replaced many times and it's not in their policy.
I request you to atleast arrange my return or refund. From the next time i will not let it happen...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
21abhishek3
Jul 15, 2023
Report
Copy

Amazon pay account hacked and money lost

In 2020 in pandemic period my Amazon account got hacked which is loaded 9999 rs inr in Amazon pay balance and someone hacked open and changed my no. And mail of my account and I even don't get a OTP for verification for changing my nom just got 2 mail which screenshot I included I contacted amazon.in so many times but no one helped me. I have proof of the payment of 9999 rs done via my father's credit card I have account from which I bought...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy