Amazon India Complaints & Reviews

On 6th of january i got a defective pair of speaker and when i try to return it the amazon feculty denid to take it back because that was defected they also blamed me that they delivered a right item only i have proof of box condition that he box have more than 3 labels on it and was used before .
please help me take out from this fraud

I recently faced the issue is that by amazon, they were deleted my all reviews of my products and also they will not allowing me to write the reviews on my new purchasing products...When i am raising this query by customer services, they cant do anything in this, and not a single relevant teams who cleared of this issues..am doing a mail on [protected]@amazon.in within 5 days ..but they not doing any revert back of my mails also mailing on [protected]@amazon.in and [protected]@amazon.in...they also not revert back any mails of mine...on customer services..there all peoples were non technical and give me a console of waiting of 48hrs..its nothing will happen in 48hrs..and recieved any call from them...its really very bad experience to me to not a single person who resolved this problem on time..

Hello, this is to inform you that yesterday on 14.01.2024 at around 9.15 p.m., an Amazon delivery boy identified as Mohammad Pathan arrived to deliver the box to the 3rd floor and 13th floors of the Shanudeep Building Condominium, 10A Altamount Road, Mumbai - 400 026. But your delivery boy misbehaved with our security guard on main gate of Building. Because your agent does not want to go and deliver the parcel at the resident's door. So, he pushed and punched our guard during the conversation. Enclosing the photograph of our guard to whom your agent misbehaved and punched so badly on the face near left eye. You are requested to take appropriate action against him. Please arrange another deliver boy to our area at Altamount Road.

Paid Rs 8771.15 for a hoodie. Order no 402-[protected]
DATED 19TH dEC 2023. Item tracking shows item may be lost. Contacted amazon which does not connect me to any phone call. Asks me 9via chatbot) to contact seller (Cart2Globe). When I click contact seller the webpage goes back to all mu orders and does not provide any optin to cancel and hence I am unable to claim refund.

I have order Woodland shoes on Amazon Website.. however I have received order within 15 hour's but it's defective product and not as per expections..i raised return request on same day after 3 days also it's not collected from Amazon team, also initially raise request cancelled by Amazon.

Amazon has refunded 10024 rupees on 16/12/2024 which is not been credited to my bob account till date. They have provided with refund reference number[protected]. Kindly investigate the issue and do the needful.

Thanking you

Karunya J G

Amazon's electronic items are mostly used or new cover on item and sell as new
I have placed a battery and I claim warrenty but Amazon said that Amazon did not give any warrenty and contact to seller which no any detail are provided by Amazon
I am trying for 2 manth but I didn't get warrenty

Ordered Kurti Set on 16th Nov'23 and got delivery around 20th Nov'23 however got different product hence returned the product and asked for refund but yet after 2 months its still showing as "Return Started"

Oder date: 16th Nov'23
Oder ID:[protected]
Amount : 796.00
Return Order pickup date: 23rd Nov'23
Location: Andheri east

Made a complaint last June 3rd complaining that I joined with Amazon.com online job. They asked me to make more payments but they didn't give me my money back. I paid more LKR 650, 000/= for purchases they asked me to pay. I contacted "Yanina 5858" via Telegram. I will attach some screenshots for your reference. I tried contact them but now they don't respond. I would be extremely grateful if you could assist me in retrieving my money. Please help me; I am pleading for your assistance. This is my second complaint against Yanina5858 at Amazon.com.

This is with reference to missing items in Order id[protected]
I had ordered for 3 packs of Olay Day cream + Night cream. That is a total of 6 items. But I received only 1 pack ie 2 items. I paid fully in cash but to my horror found that 2/3 of my order was missing. I immediately placed a complaint as soon as I could connect to your CS on 16th Dec and was promised that it will be refunded and action will be taken after payment has been settled with the delivery agent. Nothing happened so I called again on 18th Dec and was promised again that action will be taken after 4 working days ie 22nd Dec and money will be refunded to my bank account. I have been following up every 2-3 days but nothing is happened.
Today is 8th Jan but amount of Rs.2390 is not refunded to my bank account.
This is not expected from an esteemed company like Amazon.

I had ordered fastrack watch from link Fastrack Limitless X|Large 1.91"... https://www.amazon.in/dp/B0CGTW292T?ref=ppx_pop_mob_ap_share

This link says it's product color is TEAL.

We received it in the box which says product color GREEN.

We initiated the investigation on 31st Dec 2023 and amazon closed return window on 6th Jan 2024 by saying they delivered the correct product.

I am not sure who I should contact now.

Please initiate the return. Thanks

Mobile: +[protected]

I have placed an order of Beardo trimmer for Rs.1619 on 29th december 2023, the order which i received few days later was a used product, with missing accessories (comb), also one attachment is same insterd of a large trimmer head (photos are provided) . Hence on the same day i raised a complain regarding the same and they have initiated a replacement for it. After few more days when the delivery guy arrived at my location with the replacement...

Horrible experience buying the mini refurbished PC from Amazon with order[protected]. From day 1 itself the product is showing black screen. The inspection has been scheduled and no one turned for inspection. The product is not worth the price it was sold. The product was sold by seller usedyetnew. Please do not buy refurbished product with SSD if you do not want to waste money.

Grievance Details :
Seller has sent me delivery receipt in which AWB bill number is same but entire shipment details is all different due to which my status is showing delivered .When i track AWB number in the Delhivery Logistic Company office then we know its different. The seller is cheap & fraud attempt they didn't ever shipped the product, updated wrong pickup & tracking information on website that's why my status is show delivered. AWB No. [protected] (Delhivery Logistic Company) My Amazon order ID.[protected]
I have many company in the amazon customer care they still not solve my concern

I have purchased amazon gift cards

still i have not got the secret pin to use the gift card

As a result i have stopped buying amazon products

kindly support

regards
sanjay pal
[protected]

When the delivery boy called, my customer cannot receive the product because of her absence... After that she contacted the delivery boy...but he didn't pickup the call...my customer needs it...please deliver it

I ordered a product from Amazon by using a voucher code. The order was automatically cancelled by the team itself. After asking them multiple times about my voucher, they denied. Technical team and customer team were contradicting with their statement. After that i received a mail from the team that as an apology they will be providing us a replacement product. As of today replacement order has also been cancelled twice by the company and they have taken my voucher back as well. After giving everything documented, they are denying from there own words

I ordered Acer EB321HQ 31.5 inch monitor but I got Acer KA2 21.5 inch monitor then I contacted Amazon customer service and they placed a Return request on 26, December2023 but now its been 8 days and they are not accepting my giving my refund amount.

I had ordered two sets of Men's, Women's & Girl's Regular Fit T-Shirt One Red and One Blue set both amounting to Rs.1499 each Total Rs.2998 from Amazon.in App on 18th October 2023. I had requested for return of the products on 28th October 2023 which was within the purview of the Return policy of Amazon (Attached screenshots shows the return window last date as 5th November 2023). But the same was shown as pending approval from the seller. I had contacted Amazon Customer Care about the matter to which they replied that they will arrange for pickup of the order as well as advance refund (Mail attached as received from customer care) on 7th November 2023. But despite my request, they have not picked up nor refunded the amount. This will cause unnecessary loss of interest for me as I had paid the same from my HDFC Credit card. So, I request you to kindly look into the matter and enable me refund of my paid amount as well as interest (amount not calculated) for the matter.

I reviewed the product

Lenovo V14 G4 AMD Ryzen 3 7320U Laptop with 8GB LPDDR5-5500 Ram / 512 GB SSD PCIe/Wi-Fi 6 2x2 AX; Bluetooth® 5.1/14" FHD/Windows 11 with MS-Office/Arctic Grey/ 1 Year Brand WarrantyLenovo V14 G4 AMD Ryzen 3 7320U Laptop with 8GB LPDDR5-5500 Ram / 512 GB SSD PCIe/Wi-Fi 6 2x2 AX; Bluetooth® 5.1/14"

on Amazon. However the most important information about the product model number also called MTM Machine Type Model by Lenovo is not provided by seller or Amazon.

Without MTM I won't purchase the product.
amazon india is expected to update this info on the product page.