Amazon India Complaints & Reviews

I have Ordered a queen size bed and the bed was delivered on 8th Aug 2024 but still nobody came for installation for the same and I had complaint regarding the same in Amazon customer care for 3 Time but still I didn't receive any call regarding bed installation.
Kindly help for the same..
Below is the Details of mine:
Aman Singh
Malang Chawl near Sharma saloon
Opposite police station
KALYAN...

Amazon Order #[protected]

I have bought the Crucial brand SSD from Amazon India using their mobile app on 12th August.

Due to bad packaging of the SSD which was not handled well during delivery and neither it was packed with safety, a damaged faulty SSD was delivered to me by amazon India on 13th August. The SSD was found crashed between the tomato ketchup 1 kg bottle because of the weight and mishandling...

Hi,

This is Srikanth.SP from Hyderabad, i recently purchased few items from Amazon on 9th and 10th August and those are at the final delivery station since 11th early morning and after repeated follow ups respective delivery team is taking no action and this is a serious quality issue in terms of delivery to my location for almost 90% of the orders i need to follow up 5-6 times on every other order for making prompt delivery...

I ordered a cooler from amazon but during the day of delivery, i was not able to pick up the call and the delivery agent hand over the order to resident. The order was prepaid and they irresponsibly hand over to anyone . when i complaint regarding the same they file an investigation and are saying that the product is already been delivered and are refusing to provide me refund

I got a wrong product delivered from Amazon (Order #[protected] and they accepted their mistake after their investigation and agreed to create return pick up. But now nobody is coming up to pick up this order and every time they are cancelling it and blaming, I am cancelling it. As per their policy, as said by their CC agent, if three pickups fail, they would initiate my refund, even if pick up does not happen. Now they are neither picking up the product, nor giving back me the money. Every time I talk to CC agent, they say different thing and blame me for cancelling the pickup while I am not doing anything and I am frustrated because my money got stuck and I need Laptop as soon as possible, that would not be possible until I get my money back from Amazon. Request you to help me get my money back as soon as possible.

I had ordered CrossBeats watch of Rs 2, 999 which was picked up for return on 20-Jun-2023. It's been more than 9 months, and I have not yet received refund. Previously it was displaying on the Amazon account that refund will be issued once they receive the item. Now, it is showing in the refund status that product is lost in transit.

Is it my fault? Why Amazon is not issuing the refund.

This is total fraud. They...

I am writing to express my frustration and seek urgent assistance regarding an issue with my recent order. I received an incorrect item, and despite discussing this concern with Amazon India’s customer care representatives, the issue remains unresolved.

Initially, I was informed that the delivery boy would handle the pickup of the incorrect item. However, the delivery boy visited 4-5 times and refused to accept the return,...

I have placed order no[protected] on 21 July 2024 for Amazon Brand Symbol Women's Regular Fit Work utility T shirt.
I received the same on 30 July 2024 but due to color change I request for replace with other color. I received a message from amazon that your order will be delivered on 2nd August. I received message from Amazon on 2nd august at 7.42 PM that your order delivered. I have not received any order from your end. Immediately and also the next day I talked to your customer care, and they assured me you will get your order on 3rd August. Till date i have not received my order. I wish you will help me to get my order.

2nd I placed order#[protected] 21st July for Premium Women's letter print Regular T shirt (SU-08_Black-XL) which I have not received 31st July 2024, so as per your customer care representative advice I cancelled order, and I reorder the same with change rate. Your customer care representative gave me a very good response and assured me to refund Rs.150. Which is mentioned in the following email I received from Amazon.

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Wed 7/31/2024 10:26 AM
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Message From Customer Service
Hello,

This is rearding your order#[protected] which was undeliverable. You can place a new order for the same item and we will provide price difference of Rs 150. once the refturn windiw is closed.

We appreciate your patience and cooperation.

Warmest regards,
Neha V.
Amazon.in

Now I request you please deliver my first order and refund Rs.150 as agreed by you for second.

If we are placing bulk order Amazon makes many mistakes while delivery. I hope i will get good services from Amazon.

Thanks
Regards
Deepak Shah
Mobile [protected]
305/B Akshardham Apartment
Near Akota Garden
Vadodara 390020

Order date 25-Jul-2024
Order #[protected]

Not yet dispatched
We'll e-mail you when available.
Cycle Karpure Camphor Sachet, Pack of 4 - Room, Car and Air Freshener 499.00
Qty: 1
Sold By: Cycle Pure Agarbathies

Many times happened with Amazon, many times i complaint customer care no response.
Pls help me
This product may small, but Thais is not 1st time...

This is regarding my Order #:[protected], Soundcore by Anker Liberty 4 Noise Cancelling Earbuds, dated 21/07/22 delivered on 22/07/22 at around 1.20 PM by amazon delivery agent named Dharamveer as per gate entry approval data on MyGate society app. I opened the package after he left and was shocked to find both charging case and earbuds missing from retail product box. I immediately contacted the delivery agent Dharamveer, who asked...

Dear Consumer Court of India,

I am writing to lodge a formal complaint against Amazon India for providing misleading information and refusing to refund the amount for Order #[protected], a sofa cum bed purchased on July 9, 2024.

I was dissatisfied with the product due to its size and overall quality. Following Amazon's guidelines, I initiated a return and refund request on July 12, 2024. The customer...

I got an online job from Amazon online mall task platform and I was told to recharge to complete a task which I recharge 1000 which I did and completed the task and was ask to recharge 9578 again which I did and completed another task after that I was told to recharge 15100 to complete the last Task I and recharge it before i was now told to recharge 211700 which I don't even have so I loan in a bank to have that money still i did not get...

Sir,

I have order a firestick 3rd generation remote my order no. is[protected] from Amazon App on 20.07.24. I got delivery of this product on 23.07.24. But this product is not the same as my order even the remote brand and model number is also difference. At the same time I have complaint their customer care service and provide photo of this product also. They assure about this problem. But on 27.07.24 they reply me product and order are same and they can not help me.

I will send the order details with product image which is i have get. I have full faith that even a person with common sense will understand that these two are not the same.

Kindly help me and give me my hard earned money back.

Name: Vivek Kr Singh
Add: D-99, 4th Floor, Uttam Nagar, Delhi-110059
Mob. No. [protected]
Email: [protected]@gmail.com

I ordered "INR steam wallet code" digitally about Rs.1095.00 on 7July2024. 3:28 pm
i canceled the order within 2-4Hrs.
After some time i got email which says that the refund for the order of Rs.1095.00 has been processed successfully on 7/7/2024.
then i checked on my google pay app and i found and confirmed that i did not got my refund back.
google pay shows (need action).
i believe that you guys will help...

I ordered "ASICS Men's Gel-Contend 4B Black/Energy Green Footwear (9 UK, TOO1B.002)" shoe from amazon on 3rd July 2024. Due to size issues I have tried to return the shoe and order the shoe on the next size.

I placed the return order on 6th July 2024 and the return was picked up by the pickup agent on 11th July 2024. I got an update that the order has reached the warehouse but the amount was not returned to me.

Initially I got an update that the amount will be refunded before 19th July 2024, I did not get the amount when I again contacted the support and got an update that amount will be refunded by 23rd July 2024. Since I did not receive my money back when I called today I received the date as 29th July 2024.

Further I came to know that the product picked up from me by the pickup agent is not properly delivered to the warehouse and they are investigating this issue. Pickup agent validated the product and got it from me. Ideally I am not sure the reason for holding money for your internal issue. I am not sure how long they are going to hold my money and they are not going to pay the interest for my money.

I need my money back immediately or I need the penalty to be paid for this issue from your end. I cannot wait for another week to know the updated deadline.

Order No.[protected]

Product : Oneplus Bullets Z2 Bluetooth Wireless in Ear Earphones with Mic, Bombastic Bass - 12.4 mm Drivers, 10 Mins Charge - 20 Hrs Music, 30 Hrs Battery Life, IP55 Dust and Water Resistant (Magico Black).

I have payed the product amount the time of order placement.

I have not received any call from amazon delivery person the order status is delivered.
br...

Ordered Honor Company's earbuds from Amazon but received the same from another company and Amazon also refused to return or replacement. Amazon's Polly bag was also damaged received....

Dear team,

I brought apple pencil 2 and apple ipad air from amazon website.

Amazon website mentioned clearly that apple pencil 2 is supported for iPad air. But it turns out that my version of iPad is not supported.
This misleading information has cost me 11, 000 rupees and now I am left with a brand new product that is useless....

Hi,

I have been following up for this order since evening and the call center agent have confirmed that the delivery partner is unreachable.
I had called the customer care in the afternoon as well trying to confirm the delivery time as it was delayed as per the committed time slot.
After 2-3 attempts to call back the delivery partner it is now suddenly showing in the system as rejected. This is an deliberate...

I ordered 3 fans from Amazon India. I was promised through customer support that my fans will be picked up by 4th July. The delivery guy came and he said us I cannot pick up your fans because they are heavy and i will send a separate van for the pickup. It's been 15 + days and I call amazon, pickup guy and till now the fans are not picked up. I wasted my Rs 10, 000/- .

My order id's are as I baught 3 fans with 2 separate order id's :
1. Order#[protected]
2.ORDER #[protected]