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Amazon India Complaints & Reviews

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Updated: Feb 4, 2025
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Amazon India reviews & complaints page 10

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K
Ketul Dudhat
from Ahmedabad, Gujarat
Dec 20, 2023
Dec 22, 2023
This thread was updated on Dec 22, 2023
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I Have not got my order but status is delivered

Address: Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019

Seller has sent me delivery receipt in which AWB bill number is same but complete shipment details and recipent details name address are all different due to which my status is showing delivered.
When i track AWB number in the Delhivery Logistic Company office then we know its different.

The tracking or airway bill (AWB) number. [protected]
My amazon order id.[protected]

The Delhivery...
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V
vinokumars
Dec 19, 2023
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Amazon refusing to replace the faulty TV

Address: 12/3, J.J. Salai, Kongu Nagar, Vengamedu, Karur - 6390096

I ordered a new Panasonic TV from Amazon India on "11.12.2023"
and got it delivered on "13.12.2023"

Upon receiving found out that the TV display was not working properly and image was distorted.

I created a return for the same on "14.12.2023" but the service personal said it is marked for him as "service-only" and not a return.

I filed for a return again on "17.12.2023" but the same response...
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B
Belal Mahmud
Dec 18, 2023
May 1, 2024
This thread was updated on May 1, 2024
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In the context of how I can withdraw my investment money.

Address: Maybe dhaka

I was asked several times if Apuni wanted to complete six tuxes... I complete 6 tuxes as they say. And I have been told that on completion of Rs. 17952/- you will be refunded the total money along with your withdrawal money. But now they say again that if you pay 20000 / -, you will be given withdrawal back if you fill multiple tasks with that money. But I can't afford to invest more money. Now how can I get my order money back?
Admin...
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S
Shivakumar Thota
Dec 18, 2023
May 1, 2024
This thread was updated on May 1, 2024
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Amazon did not deliver product

I purchased a Trishul using Amazon platform from a buyer called Ashani Creations. They sent me wrong item, which I asked for replacement . But however, no item was delivered. Replacement also not picked up. But Amazon has updated the status as replacement picked and delivered. So I decided to post a feedback on the seeler. But, Amazon is playing games by not posting my feedback about the seller....
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A
Anish1996
from Pune, Maharashtra
Dec 17, 2023
Dec 21, 2023
This thread was updated on Dec 21, 2023
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Scammed Never got the product it still says "delivered"

Address: Pune
Website: amazon

I ordered a prolite drain cleaner from amazon in november i never received it and it says 'delivered on 4th dec' customer service denied refunds...
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S
srirammiyer80
Dec 15, 2023
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Item MIssing from package delivered

Website: amazon.in

I had purchased a c-type cable from Amazon India on December 02nd 2023. The item was delivered on December 03, 2023 with one of another order. When I opened the package the C-Type cable was missing from the box. I raised a complaint with Amazon India team on the same day, Post lots of follow up I was given to understand that basis their internal investigation they have concluded that the package sent was proper and there were no issues from...
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W
Watching
from Jammu, Jammu and Kashmir
Dec 14, 2023
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Return pickup from other city

The Amazon customer care team has denied the return pickup of an item from other city other than the place of delivery with the reason that the company policy does not allow this.
What is logic in it . Heaven will not fall if it is picked up from the other city other than the place of delivery.
The customers have reasons for its pickup from other city.
Before this important issue is legally decided under the law of the...
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W
Watching
from Jammu, Jammu and Kashmir
Dec 13, 2023
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Return of mobile purchased under order ID ending with xxxxx1543

A return pickup of order No[protected] has been isssued from Delhi while as I am asking for its pickup from Jammu as I have permantently shifted to Jammu. They deny for the reasons best known to them...
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Z
Zintle
Dec 11, 2023
Dec 6, 2024
This thread was updated on Dec 6, 2024
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Scam Amazon online mall tasks

Please help me get a refund of R502 from an online Amazon mall shop. They gave me a task where I had to keep depositing funds so that I can continue working until I wasn't able to deposit more then I requested a refund and they kept insisting that I put more money to get the money I initially deposited.
I need help these people have bad reviews already please assist...
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B
Bhuvana Udhayakumar
Dec 7, 2023
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Incompetence in delivery

Address: New no-6, old no-18---Barathidasan street, Irumbuliyur, Tambaram West

I ordered One plus nord phone on 03rd dec and it was supposed to be delivered on 04th dec, given the rush delivery put on it. But understandably due to heavy rain and other logistical issue, I did not receive the package. I called the customer care service and the person who attended told that I did not attend the door. and she suggested me to cancel the order. I insisted on waiting and it was supposed to have been delivered at 12pm today....
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A
Ankitraj1122
Dec 7, 2023
Dec 9, 2023
This thread was updated on Dec 9, 2023
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Refund not received after pickup

I have ordered a cantabil reversible jacket worth RS -1727 the product has been delivered on 27 November 2023 in which i have received a black tshirt then i filled a complaint in Amazon then after 2-3 days after verification i got a call from Amazon specialist team in which they were saying i have checked your complaint and i found that the mistake was from our end then the product qas picked up successfully . After pickup i got a message...
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M
madhusukul2011
from Gurgaon, Haryana
Dec 5, 2023
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Carrier lies about delivery attempt

I ordered an item with order number[protected] which was supposed to be delivered today. It's a prepaid order and urgently needed. I order hundreds of items from azon every month and it never happened that the delivery guys could not contact me. sometimes for prepaid orders they just leave the order with the security. Fir some weird reason the delivery carrier for this particular order says that they could not reach me and I really...
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Website: amazonurle.com/xml/index.html#

I was introduced to the following Amazon platform:

https://amazonurle.com/xml/index.html#/

Where I have recharged so much money into it and at the end when I want to withdraw the money. The customer service chat says I need to pay 10% of the full amount of earnings before I can withdraw the money. I seem to have come to my senses that this platform is a scam and I have lost so much money...

Please...
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M
mugdhoghosh
from Kolkata, West Bengal
Dec 2, 2023
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Prime Membership Payment not Refunded

Website: amazon.in

On 19th October, 2023 I received a SMS about the Auto renewal of Amazon Prime Membership subscription stating that on 22nd October, 2023 the subscription would be renewed, i cancelled the subscription after receiving the SMS on 19th October, 2023 but I was charged Rs 1499, the auto renewal date was on 22nd October but money was deducted on 19th October from my credit card, and even after cancelling the membership no money was refunded. br...
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S
Sheetal_Verma
Dec 2, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
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Payment deducted twice for same product

I paid via a WhatsApp link that was shared by the delivery partner of Amazon. I paid but he said the payment has failed on his side and on his insistence & as per confirmation from an Amazon representative, I paid again. They said since initial payment failed, the bank would give my money back. Now, its been 10 days and Amazon says the bank is responsible and bank says Amazon is responsible. No one from Amazon has helped and did nothing but...
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M
MiaZ
Dec 2, 2023
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Harassment over return of a product

Website: Amazon.in

Multiple pickups failed (delivery boy didn't show up) .
I have to follow up multiple times and every time it has been a passive response from Amazon customer response. I request for monetary compensation for the continuous harassment....
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S
sahil0417
from Chandigarh, Chandigarh
Dec 1, 2023
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Expiry material sent in fresh boxes

I had purchased Epson printer ink on 14 november which was delievered to me on 21 nov.
When I received the package I checked expirt date on carton box of refill that mentioned expiry year 2026 so I assumed it is ok.
On 30th nov when i opened carton box to refill my printer, the bottles inside carton box had expiry date of year 2022 and sep 2023.
These ink cannot be used now.
I tried conveing all incident to amazon...
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S
shruti1702
from Raipur, Uttarakhand
Nov 30, 2023
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Glass Set delivered Instead of Lenovo Laptop worth Rs 53000 approx

I ordered Lenovo laptop from Amazon but on 26th Nov we have received the small cartoon box when we opened the box it contains a Glass set, we had made entire video o[censored]nboxing and filed a complain in Amazon customer care then they started investigation and given 30th nov 23 last last to connect them again through customer support but they some how blocked my customer care number then i called them through another amazon ID and told them to...
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Rahul Sainj
Nov 30, 2023
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Refund not received ACC No 40670100000433

Estimated Refund was 25th Nov, still haven't recevied today on 30th Nov. Chagred a dispute and Talked to bank, they told that they a number which they can refer to, not amazon RRN number.

Enclosing refund details and bank reply....
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M
meghana21
Nov 30, 2023
Apr 12, 2024
This thread was updated on Apr 12, 2024
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Requesting for replacement of the defective IPhone 13 I received

On October 7, 2023, during Big Billion Days, I purchased an iPhone 13 since I had an replacement option if I have any issues with the product.I never would have purchased that product if they hadn't given me the 7 days replacement option.I opted to exchange my old smartphone (Asus Zenfone Max Pro M1) at the time of purchasing.They offered me an exchange sum of 5600 for my smartphone, therefore when I bought the iPhone 13, I paid Rs. 41, 500.The...
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