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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 10

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P
Poonam Kapkoti
Feb 13, 2025
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Whimsy 13 pcs Safe & Organic Unicorn Travel Beauty Kit

I have oredered this product via amazon and they have send me broken one
When i requested for replace they said product was ok...
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Pranjalib
Feb 13, 2025
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Non delivery of the product, box was empty

Recently I ordered a
Yamaha AG06 MK2 Black 6-Channel Live Streaming Loopback Mixer/USB Interface through Amazon.
The product was delivered on 25th January 2025. When I opened the box the product was not in the box, I received empty box. The product was Cash on Delivery. Product was of 16999/-

I called the customer care for the help they said that our investigation team is saying we have delivered the product.br...
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balaaparnakavuri
from Hyderabad, Andhra Pradesh
Feb 11, 2025
Feb 11, 2025
This thread was updated on Feb 11, 2025
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Hi Team, I ordered Samsung S23 ultra mobile in exchange with my Iphone 11, after I received the phone, I see there are touch issues and SPEN (Stylus) is stuck inside.. I raised a return, delivery person came and inspected the phone and took it.. Now Amazon investigation team is saying IMEI number mismatch and not issuing refund.. I suspect delivery agent has misplaced or someone at return office has replaced.. Phone has been inspected and taken back and after 1 week they said IMEI number mismatch, please help.

Date of return : January 25 2025
Order ID :[protected]
Refund to be issued : Rs.53, 089

I kindly request team to check and help in issuing my stuck refund, Amazon is not replying to emails and customer care team is giving blunt answers that they cannot help on this..
Amazon India customer support has been notified about the posted complaint.
Feb 11, 2025
Updated by balaaparnakavuri I request the team to please check my complaint and take the desired action to help in issuing my refund, please email or call me on registered email or number for more details.
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    U
    Utkarsh Deshmukh
    Feb 8, 2025
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    Giving fake resolution

    One of your female employee was giving me the fake fake resolution I am your prime customer since many years and when I was having some issues she was giving me fake response just for the good feedback it's really disappointing that your customer is having some issues infact solving the issue or she can also give the right information but for the sake of good feedback your employees are giving the fake information it's not right we are trusting...
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    I
    innocentpanda
    Feb 7, 2025
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    Western Digital 18TB HARD DISK/ WRONG ITEM DELIVERED

    Ordered a WD 18TB Hard Disk using AMAZON Platform. But AMAZON delivered the wrong product (Ezykam WIFI CAMERA).

    I am reaching customer care support regarding the same issue since 31 Jan 2025. First, they said they will investigate and asked me to contact them on 6 Feb 2025. On 6 Feb 2025, they said they will not provide the correct product and the return window will close on 7 Feb 2025 and therefore I, the customer, will be...
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    J
    Janhvi14
    Feb 7, 2025
    Feb 7, 2025
    This thread was updated on Feb 7, 2025
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    Empty box delivered

    Hi I ordered WHP jeweller's 2 gm gold coin from Amazon India on 31st Jan it was delivered and when I opened the box It was empty I Registered a complaint with the team they said it wasn't empty they delivered it correct...
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    A
    Ashok Joglekar
    from Mumbai, Maharashtra
    Feb 4, 2025
    Feb 12, 2025
    This thread was updated on Feb 12, 2025
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    Amazon mx player tv not working on amazon fire tv stick

    I have four Amazon Fire TV sticks inIindia. There is an app called
    Amazon MXPlayerTV which is crashing everytime it is started on all of these Fire TV sticks. I have updated and restarted the apps but no improvements. I sent an email to [protected]@mxplayer.in who have responded that they have received my mail on 25 Jan 2025 with ticket #MX-2727965 but after that there is no response to my reminder emails nor is there any improvement....
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    K
    Khushboo Jethaliya
    from Bengaluru Pete, Karnataka
    Feb 3, 2025
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    Formal complaint regarding hold on gift card balance

    Address: Bengaluru

    I am writing to formally lodge a complaint on Amazon India regarding the hold placed on my Amazon gift card balance of INR 9000. I was recently informed by the amazon investigation team has flagged my gift card amount as fraudulent, leading to the funds being put on hold. However, I would like to clarify that I had legitimately purchased two gift cards on November 29, 2024 one using my husband, Mr. Govind Mundra credit card, and the other...
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    S
    Shyamlal P V
    from Thiruvananthapuram, Kerala
    Jan 31, 2025
    Jan 31, 2025
    This thread was updated on Jan 31, 2025
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    Complaint regarding delayed delivery and poor customer service by amazon

    I am writing to express my severe dissatisfaction with Amazon's handling of my recent order and the poor customer service I have received.
    Order Details:
    Order Number:[protected]
    Product: Nothing Phone 2a Plus
    Order Date: 23 January 2025
    Promised Delivery Date: 28 January 2025
    Details of the Complaint:
    28 January 2025: I received a notification that the delivery agent could not...
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    K
    Khadija.Aiman
    from Lucknow, Uttar Pradesh
    Jan 30, 2025
    Jan 30, 2025
    This thread was updated on Jan 30, 2025
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    Product not fit

    Maine amazon se body shaper order koya tha jo ki mujhe chota receive hua hai or ab amazon wale paise denese mana krrhe hain mujhe apna paisa waps chahiye or customer support pr call krrhi hun to rudely baat krrhe hain
    [protected] order number hai...
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    R
    Reddy Rathnakar
    from Madanapalle, Andhra Pradesh
    Jan 28, 2025
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    Baby nutrition powder product

    I am writing this complaint to seek justice for the distress caused by Amazon.in. I had ordered a baby nutrition product Little joys Nutimix Nutrition powder 350g, Order ID:[protected] from their platform on[protected]. The product was supposed to be delivered to my address Nagedra Reddy, 5-36, kummara street, kanduru village, Somala mandal, chittoor district, andhra pradesh, India 217234.
    The customer care centre's response...
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    R
    Rishy155
    Jan 25, 2025
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    Regarding wrong items sent to me

    I had ordered an wirless charger named ELLER SANTÈ
    BUT I RECEIVED THE SAME ITEM BUT THE NAME was different it was named dr vaku
    It is local item...
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    K
    [email protected]
    from Tiptur, Karnataka
    Jan 24, 2025
    Jan 24, 2025
    This thread was updated on Jan 24, 2025
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    Resolved

    Product not delivered, amount deducted from account

    Address: Kiran Kumar BG 102-B Bochihalli Sugar post, Tiptur taluk, Tumkur district TUMAKURU, KARNATAKA 572224 India

    I am writing to formally escalate an issue regarding my recent order with Amazon India (Order ID:[protected]. The item was marked as “Delivered” on January 5 2025 but I have not received it.

    Details of the Issue:

    • Order Date:[protected]

    • Delivery Date (as per Amazon): 05-Jan-2025

    • Delivery Address:

    Kiran Kumar BGbr...
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    J
    [email protected]
    Jan 17, 2025
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    Product picked up and no refund received

    Product picked up and Amazon not ready to process the refund...
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    T
    Tarjan Mohanta
    Jan 16, 2025
    Jan 16, 2025
    This thread was updated on Jan 16, 2025
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    Damage product received, but unable to return, no support from Amazon customer care team

    Address: Hyderabad, beeramguda, pin 502032
    Website: Amazon. In

    I have bought Dr. Trust air mattress, which was a defective product, and as per the term and condition the product have 7 days replacement policy, but when I raise a request for return of the product, the pickup was automatically cancelled, then I have raise complaint in amazone customer care, by their ends multiple times pickup raised, but same result, pickup was rejected, then I raise investigation complaint in amazone, but without solving...
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    V
    VineethP1985
    from Trivandrum, Kerala
    Jan 16, 2025
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    Product not delivered, but marked as delivered in Amazon - LaCie Rugged USB-C 5TB Portable External Hard Drive

    Dear Sir,

    On 27th Dec 2024, I ordered a LaCie Rugged USB-C 5TB Portable External Hard Drive Order Number:[protected] for which I paid Rs.9299/-. The same was supposed to be delivered on 1st Jan 2025. Amazon has provided the tracking ID of the package sent via BlueDart.

    On Jan 1st afternoon, I got an SMS stating the package has been delivered. I called Amazon and informed the same. Amazon customer service...
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    B
    bapan_pakhi
    from Ranaghat, West Bengal
    Jan 16, 2025
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    Wrong Product Delivery and Non refunding issue

    Address: Bapan Halder, C/O Kanu Kuro Halder, New C.R.E Rail Way Quarter, PO- Ranaghat, PIN- 741201, Dist- Nadia, WB

    Sir,

    This mail is in reference to the Order id[protected], With great disappointment I express my utmost frustration in ordering a product ZOTAC Gaming GeForce RTX 4060 Ti Twin Edge 16 GB GDDR6 Graphics Card purchased on 16.12.2024 from Amazon and on 23.12.2024 a completely a fraud item was delivered to me ( a damaged SMPS). I am very upset and surprised to see such disgraceful act from a reputed online e-commerce...
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    T
    techi.com
    Jan 10, 2025
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    seller clicktech retail pvt ltd is a scammer

    Friends,
    Note that this seller Clicktech Retail Private Limited on Amazon India is a scammer.
    He sells used, faulty, fake products and then does not support you when you raise a concern.
    amazon may or may not help.
    He has deceived many customers. I was also cheated by him. The information provided on product page was fake. I received a fake product and service center refused support totally.
    He has over...
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    S
    Sneha maity
    from Kolkata, West Bengal
    Jan 9, 2025
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    Fit me compact powder 230

    On 2nd jan 2025 I ordered a Maybelline new York fit me compact powder 230 shade weights 8 g as shown in the bill including on Amazon page. But I received 6 g product on 4th jan 2025. But when requested for return and refund then offered me a replacement but I cancel the replacement as I want a return & refund. After canceling the replacement it shows in my amazon account as "your replacement is complete" But I didn't get any replacement or...
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    N
    Nishant Singhhh
    from Gopalganj, Bihar
    Jan 8, 2025
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    Crocks Unisex Adult Atmosphere

    I ordered a product on 5th november 2024 which was returned by me on 13th of november and today is 08th Jan 2025 still my refund hasn't been added to my bank account and everytime i call amazon customer care they issue my refund everytime (as they say ) but still i don't have it. I have mentioned the screenshot of my order below....
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