Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 20346
Resolved
1482
Unresolved
18864
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khushboo Jethaliya
from Bengaluru Pete, Karnataka
Feb 3, 2025
Report
Copy

Formal complaint regarding hold on gift card balance

Address: Bengaluru

I am writing to formally lodge a complaint on Amazon India regarding the hold placed on my Amazon gift card balance of INR 9000. I was recently informed by the amazon investigation team has flagged my gift card amount as fraudulent, leading to the funds being put on hold. However, I would like to clarify that I had legitimately purchased two gift cards on November 29, 2024 one using my husband, Mr. Govind Mundra credit card, and the other...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyamlal P V
from Thiruvananthapuram, Kerala
Jan 31, 2025
Jan 31, 2025
This thread was updated on Jan 31, 2025
Report
Copy

Complaint regarding delayed delivery and poor customer service by amazon

I am writing to express my severe dissatisfaction with Amazon's handling of my recent order and the poor customer service I have received.
Order Details:
Order Number:[protected]
Product: Nothing Phone 2a Plus
Order Date: 23 January 2025
Promised Delivery Date: 28 January 2025
Details of the Complaint:
28 January 2025: I received a notification that the delivery agent could not...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Khadija.Aiman
from Lucknow, Uttar Pradesh
Jan 30, 2025
Jan 30, 2025
This thread was updated on Jan 30, 2025
Report
Copy

Product not fit

Maine amazon se body shaper order koya tha jo ki mujhe chota receive hua hai or ab amazon wale paise denese mana krrhe hain mujhe apna paisa waps chahiye or customer support pr call krrhi hun to rudely baat krrhe hain
[protected] order number hai...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Reddy Rathnakar
from Madanapalle, Andhra Pradesh
Jan 28, 2025
Report
Copy

Baby nutrition powder product

I am writing this complaint to seek justice for the distress caused by Amazon.in. I had ordered a baby nutrition product Little joys Nutimix Nutrition powder 350g, Order ID:[protected] from their platform on[protected]. The product was supposed to be delivered to my address Nagedra Reddy, 5-36, kummara street, kanduru village, Somala mandal, chittoor district, andhra pradesh, India 217234.
The customer care centre's response...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishy155
Jan 25, 2025
Report
Copy

Regarding wrong items sent to me

I had ordered an wirless charger named ELLER SANTÈ
BUT I RECEIVED THE SAME ITEM BUT THE NAME was different it was named dr vaku
It is local item...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
from Tiptur, Karnataka
Jan 24, 2025
Jan 24, 2025
This thread was updated on Jan 24, 2025
Resolved
Report
Copy
Resolved

Product not delivered, amount deducted from account

Address: Kiran Kumar BG 102-B Bochihalli Sugar post, Tiptur taluk, Tumkur district TUMAKURU, KARNATAKA 572224 India

I am writing to formally escalate an issue regarding my recent order with Amazon India (Order ID:[protected]. The item was marked as “Delivered” on January 5 2025 but I have not received it.

Details of the Issue:

• Order Date:[protected]

• Delivery Date (as per Amazon): 05-Jan-2025

• Delivery Address:

Kiran Kumar BG
102-B Bochihallibr...
Helpful
Found this helpful?
Write a comment
Report
Copy
Product picked up and Amazon not ready to process the refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarjan Mohanta
Jan 16, 2025
Jan 16, 2025
This thread was updated on Jan 16, 2025
Report
Copy

Damage product received, but unable to return, no support from Amazon customer care team

Address: Hyderabad, beeramguda, pin 502032
Website: Amazon. In

I have bought Dr. Trust air mattress, which was a defective product, and as per the term and condition the product have 7 days replacement policy, but when I raise a request for return of the product, the pickup was automatically cancelled, then I have raise complaint in amazone customer care, by their ends multiple times pickup raised, but same result, pickup was rejected, then I raise investigation complaint in amazone, but without solving...
Helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir,

On 27th Dec 2024, I ordered a LaCie Rugged USB-C 5TB Portable External Hard Drive Order Number:[protected] for which I paid Rs.9299/-. The same was supposed to be delivered on 1st Jan 2025. Amazon has provided the tracking ID of the package sent via BlueDart.

On Jan 1st afternoon, I got an SMS stating the package has been delivered. I called Amazon and informed the same. Amazon customer service...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bapan_pakhi
from Ranaghat, West Bengal
Jan 16, 2025
Report
Copy

Wrong Product Delivery and Non refunding issue

Address: Bapan Halder, C/O Kanu Kuro Halder, New C.R.E Rail Way Quarter, PO- Ranaghat, PIN- 741201, Dist- Nadia, WB

Sir,

This mail is in reference to the Order id[protected], With great disappointment I express my utmost frustration in ordering a product ZOTAC Gaming GeForce RTX 4060 Ti Twin Edge 16 GB GDDR6 Graphics Card purchased on 16.12.2024 from Amazon and on 23.12.2024 a completely a fraud item was delivered to me ( a damaged SMPS). I am very upset and surprised to see such disgraceful act from a reputed online e-commerce...
+1 videos
Helpful
Found this helpful?
Write a comment
Report
Copy
T
techi.com
Jan 10, 2025
Report
Copy

seller clicktech retail pvt ltd is a scammer

Friends,
Note that this seller Clicktech Retail Private Limited on Amazon India is a scammer.
He sells used, faulty, fake products and then does not support you when you raise a concern.
amazon may or may not help.
He has deceived many customers. I was also cheated by him. The information provided on product page was fake. I received a fake product and service center refused support totally.
He has over...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
Sneha maity
from Kolkata, West Bengal
Jan 9, 2025
Report
Copy

Fit me compact powder 230

On 2nd jan 2025 I ordered a Maybelline new York fit me compact powder 230 shade weights 8 g as shown in the bill including on Amazon page. But I received 6 g product on 4th jan 2025. But when requested for return and refund then offered me a replacement but I cancel the replacement as I want a return & refund. After canceling the replacement it shows in my amazon account as "your replacement is complete" But I didn't get any replacement or...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Singhhh
from Gopalganj, Bihar
Jan 8, 2025
Report
Copy

Crocks Unisex Adult Atmosphere

I ordered a product on 5th november 2024 which was returned by me on 13th of november and today is 08th Jan 2025 still my refund hasn't been added to my bank account and everytime i call amazon customer care they issue my refund everytime (as they say ) but still i don't have it. I have mentioned the screenshot of my order below....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bemanirama
from HYDERABAD, Andhra Pradesh
Jan 8, 2025
Report
Copy

Worst service and agent are helpless

Address: sri darbar family restaurant, beeramguda, ameenpur rd,

Ordered few products on 2nd
there was a call on 3rd T 930 pm for delivery, and said will delivery tomorrow, no delivery happened till now,
called customer care to find out about the status, all the support agents are rude and called not solve the delivery issues
madan worst agent and no curtesy to help
pari mam said she will solve the issue but nothing done till now
soumita said same she did not solve the...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hema@1205
Jan 7, 2025
Report
Copy

Refund showing credited but not received

To the respected manager,

I'm RAVI HEMA customer of amazon india.

On the day of 20TH DEC 2024 i had purchased a product via PAY ON DELIVERY from amazon.in, order id is[protected]
Amazon was successfully initiate my amount to my bank account but still it not has been reflected in my statement & account also.

My registered phone number is -[protected]
My optional phone number...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Eluru
Website: www.amazon.in

I hope this message finds you well. I am writing to express my ongoing frustration with the handling of my order and the communication I've received from Amazon team. I was informed that no action could be taken until a response was received from their backend team regarding my issue. However, I am concerned that the investigation has not been conducted thoroughly or fairly, leading to an incorrect and unfair resolution.

Order...
Helpful
Found this helpful?
Write a comment
Report
Copy
Dear Amazon Customer Service Team,

I am writing to express my disappointment regarding the handling of my recent order (Order ID:[protected]. The delivery process and subsequent cancellation have caused significant inconvenience and financial loss to me as a valued customer.

Here is a detailed summary of my concerns:

1. My order was scheduled for delivery on Friday, but it was not...
Helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir/madam,
I am prabha sunam and i am the prime customer of amazon india, i have ordered boldfit knee caps for women & men knee support for men gym knee cap for men knee pain relief products knee support for women knee brace for knee pain knee pad knee guard knee band knee belt - l with order no #[protected] and it was supposed to be delivered today on 4th of january 2024, but now the status is showing delivered, but...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mickri
Jan 2, 2025
Report
Copy

Poor quality hp product

This is a three fold complaint. amazon, seller Clicktech retail and HP.
bought a Hp 222w pen drive, which failed in just a few days.

I checked with hp customer care and they said they do not support pen drives. I should contact the service center.
I contacted a few service centers, they also refused to support stating that they only support hp laptops.
Warranty info provided by seller clicktech retail...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan bhakuni
Jan 2, 2025
Report
Copy

Received wrong product now no way to return it

Address: Delhi cantt Sadar bazar piru vihar

I recived a wrong product i order it from skivv website and today it received to me delievery men was amazon partner and i recieved dirty cargo tho i ordered jacket...
Helpful
Found this helpful?
Write a comment
Report
Copy