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Amazon India Complaints & Reviews

www.amazon.in
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Updated: Jul 10, 2026
Complaints 20366
Resolved
1487
Unresolved
18879
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 12

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R
Rahul Mergu
from Mumbai, Maharashtra
Jul 16, 2022
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Product Delivery Escalation and false communication

Address: Kondhwa Budruk

Dear Escalation Team,

This is regarding my Order Number - ORDER #[protected]

It was expected to deliver on 14th July 2022 and has not been received yet,

As seen in tracking report, it was mentioned that

"Carrier unable to contact recipient to arrange delivery. Please contact the carrier for next steps."

But As of now I have not received any call from Any...
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R
ravi shekhda
Jul 2, 2022
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Return pick-up cancelled

I have raised return request, but no one came for pick up and staus update that "return pick up verification failed". I have tried two times but both time same status updated and even curriers guy has not contacted any time. Please take this feedback very seriously and refund my money as soon as possible....
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S
Shashi.59
Jun 13, 2022
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After pick up of return product shown cancelled

Amazon Delivery boy called up and asked that he is standing on gate for pickup the return product. He took the product and pretend to doing something on phone and told that pick up status will be upated soon as there is problem in server. He took the product and gone. After sometime when we cheked the status it was showing return pickup is cancelled. And showing refund will be processed after pickup while it was already pickup by delivery...
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S
Shibaji Chattopadhaya
from Hyderabad, Telangana
Jun 3, 2022
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Order not delivered on promised date. Long delay in delivery.

Address: India

Hi, My Amazon order no.:[protected] which was supposed to be delivered on the same day under my Prime subscription has not been delivered till now even after 4 days. The extended deadline was 2 days. However, even that was not maintained. Customer Support Team is talking very rudely and Social Media Team is going on asking for more time to investigate further on my issue. It has really become a joke now. No one is able to tell me...
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S
Sachin_Jani
May 23, 2022
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Studds JETSTAR Classic D2 Cafe racer open face Helmet (Black, M)

Hello,

I have ordered Studds JETSTAR Classic D2 Cafe racer open face Helmet (Black, M) for Rs. 1065/- on 16th March 2022.

Order number:[protected].

I received the item on 17th - March - 2022 night duet prime customer.

On 18th morning I checked the size and it didn't fit properly so I decided to return the product.
Immediately, I raised return request on Amazon App...
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R
ritesh sangar
May 22, 2022
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Delivery cancelled exchange verification failed

Hi this is ritesh sangar from kapurthala punjab i order my new mobile mi 11 lite ne 5g with exchange of my old phone realme 7 i also payed 13849 rs balance after exchange price fixed today on 22 may 2022 in morning i got msg from amazon delivery boy that he will delivered my parcel and he verify my old phone in the exchange of new mobile. He then verify my old mobile thoroughly and after clicking some photos of my old phone he send to his...
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H
Harshad Rathod 3155
from Pune, Maharashtra
May 12, 2022
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Amazon not picking up the return

Website: www.amazon.in

On 22.04.2022 I have received Antique Electric Floor Fan with Wooden Tripod Stand but upon receiving i noticed that the fan has a missing regulator to control speed. I used the fan for a few days to understand whether or not it will suit me, but later I felt that the fan is not compatible to my preferences. The date for return window closure was on 04.05.2022, however, I applied for a return on 01.05.2022. The return pickup was scheduled...
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B
Benedieze
May 2, 2022
Oct 28, 2025
This thread was updated on Oct 28, 2025
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I was deceived and scammed

Website: jumia789.xyz

I saw a Facebook advert on 1st April 2022 for an online work from home part-time job. I contacted the company through the phone number on the advert.
It was a WhatsApp chat. She said she was Natasha, my part-time receptionist. She further explained that my work was to help online stores like Amazon, konga, jumia and the likes to increase sales by taking orders and in return, get a refund of my capital and a 20% commission.
She...
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B
BIKASH RANJAN DASH
Apr 9, 2022
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Product status is delivered but not received

I have order zebronic keyboard from amazon 7 th April and in 9th april 10.22 pm status is shown order is delivered.But i didnot received.Called amazon agent and the agent is blocking my number..Busy...
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A
ajay2022
from Jaipur, Rajasthan
Apr 8, 2022
Jul 24, 2025
This thread was updated on Jul 24, 2025
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Return pick up verification failed

ORDER #[protected]
Return Pickup Tracking ID:
[protected]
return pick-up was scheduled for: Wednesday, 6 Apr, 2022, 07:00 - 19:00 Tthe carrier for this pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange ti reschedule for return pickup & refund my money....
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R
rishuchaujar
Apr 1, 2022
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Regarding Refund and compensation

I purchased two shoes from Amazon India costing Rs. 3776 ... Thereafter I raised a return for the same due to smaller size and got the msg that it would be picked up on March 25... and once the item is picked, only then the refund would be issued...No one came for the pick up... I raised another query on the same day to their customer care and he mailed that it would be picked on March 31 but again nobody turned up... They are holding the...
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K
Karthikeyank012
from Coimbatore, Tamil Nadu
Mar 27, 2022
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Resolved

Amazon Seller Account Suspended and Halted all my Funds and Not responding to my Plan of Actions

Address: Coimbatore

Dear sir, we started selling on Amazon under the name AEONZ in the sports and fitness category. On March 12, 2022 Our Selling account was suspended with reason for forge or manipulated documents. But we never submitted any forged or manipulated documents.

We appealed the decision with all our invoices, supplier details, product images from our warehouse but the merchant review team did not respond to our appeal. Our payments...
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D
Devvats
from Patna, Bihar
Mar 8, 2022
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Refund of Amazon pay later not received

Website: www.amazon.com

Respected Sir/Ma'am

I'm Lalan Kumar Pandey, I'm an active Amazon user. During Amazon's Great Indian Festival Sale I ordered a product worth Rs 4266/- I had paid Rs 4190/- using Amazon Pay Later and the remaining from Amazon Pay balance. And the same day I did the EMI - Manual repayment of that order through UPI but the order has been cancelled by amazon itself due to technical issues.

I got...
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G
Gaurav_28
from Hajipur, Bihar
Feb 23, 2022
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Received wrong product instead of realme 2 pro smart watch

Address: Sonpur, Saran, Bihar

I purchased realme 2 pro smart watch from @amazon app and i received titan analog watch in that box... I open the box in front of courier boy and call the amazon team immediately and then they forward the call to the investigation team.. Then they said leave the courier boy and we accept your complain.. After 30min i call again them and then they said we deliver correct product and we are not responsible for this incidece... And we are not...
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S
Shalini1804
Feb 14, 2022
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Prime Amazon user: - Price tag missing Issue

I am Prime member of Amazon and use it almost daily to place orders.
Since last few months, I am pained and frustrated with Price tag missing issues.
Can you comment why Price tags are missing for almost every Garment ordered?
In case of Return of such products, it’s a huge pain as Delivery boys do not accept products with missing Price tags.. (even when price tag is missing is mentioned in comments while putting return...
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R
Riddhisattwa Bhattacharya
from Kolkata, West Bengal
Feb 7, 2022
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Invoice/Warranty slip serial number mismatch with product

I bought Apple Airpods Pro on 6th February, 2022 and they provided a invoice /warranty Pslip with wrong serial number which doesn't .match with product serial number and hence the product doesn't come under warranty. When contacted to resolve the issue they are giving fake dates to give a new invoice and also they are denying to provide replacement. Support executive was harassing me by asking for written documentation on whether the apple...
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Srinivas Cheedella
Dec 5, 2021
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Wrong product delivered and no refund given

We ordered for a robovac (viomi-se), but we got a salwar suit instead..
even before we opened the package we knew it cud be a dress material, so we called amazon customer support to return it.. but they insited to open it and take a video to be on safe side, so we opened it and took a video too..
later the item was picked up by amazon and they indicated in our account as the refund is initiated for this product too.. but we...
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S
Shubham512
from Pune, Maharashtra
Nov 24, 2021
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Fake Refund details by amazon

Website: www.amazon.in

Amazon is not credited my refund to bank account and sent me reference no and i contact to punjab National Bank they said amazon didn't sent any money to your bank account. Amazon is just telling to fill charge dispute form but it is not available officially.

This is to confirm that refund for amount 3324.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund...
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7
7colors
from Delhi, Delhi
Nov 20, 2021
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Not picking up my return

My order number is[protected]

Amazon sent me Used Xbox series s when I ordered a new one, I’ve been trying to return it since past 6 days but they’re not picking up, it only has 7 day return policy. Kindly help me out as I’m being cheated by amazon and they keep giving me fake pickup status but nothing happens....
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N
Naga sachin Balichakra
Nov 7, 2021
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Delivery boy cancelled order without my consent

Order#[protected]

1) I purchased a mobile in Amazon during Amazon Great Indian Festival on[protected]. That was the time when I got some discount on MRP. I have availed exchange policy too.

2) During the day of delivery, delivery boy (very rude) rejected the exchange and he cancelled my order. Mean while I was ready to pay through cash the difference amount of exchange. Delivery boy said that he has...
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Recent comments

Maine puma basket ball shoes emi pr kareeb 9000 me order kiya. Or pink color hone ke karan return kiya. Amazon ne wo accept kiya or step by step use accept krte hue last me destination par pahuncha. P...
PK
Paras Katara
Paras bhai,



Amazon bohot gatiya company h, mene bhi ek cooling pad liya tha par unhone sasta wala pakda diya mehange wale ke price mein air phir return bhi ni liya. Ab wohi use kara hu...
KU
Kunalzxsd
My complaint isn't resolved. Amazon kept my item and refund too. Either get my refund or my item back.
PK
Paras Katara

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