Amazon India Complaints & Reviews

My order not proper my home address delivery hand over

Bank -purvanchal gramin bank
Account number-[protected]
IFSC Code-SBIN0RRPUGB
Reagister mobile no-[protected]
Refund confrence no[protected]

I have purchased the charger from Amazon charger (Panasonic Brand) Amazon is not helping and Panasonic sent me email product is original or not we can't confirm & panasonic can't ready for help. I have forwarded all details to Amazon but still not received any response, I am expecting the help & replacement of Charger.

I have placed an order yesterday through Amazon, and the product delivered today and my brother received it.

The delivered product is looks like already opened and sealed it again. So i requested for a return pickup today itself.

This happens to my particular location which comes under this PIN code - 600094

This is the 2nd issue i'm facing with Amazon Delivery partner in last 6 months. Even when i ordered my laptop last time it came with the opened seal and i asked for a return pick up and again this is happening now.

Request to take necessary action on the Delivery Partner.

My name is Dhiraj dhone and I had ordered Hairdryer of RS.249 e ) in Amazon on 09/09/2021
and on 13/09/2021 I returned this order due to personal reason. And on 15/09/2021
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Central Bank of India doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
Thank you!

About a month back, when i was online shopping, Amazon popped a message to switch to Business mode, i filled all the details and submitted, post that by Amazon logins are disabled, i can't access any amazon paid services, i have called their CC multiple times, sent email multiple times, so far no resolution

Each time they say the account department will contact you within 3 working days, it is been 25 days !! NO ESCALATION works for a consumer

They can't even get an escalation manager in the call to talk to customers

The product shows delivered but I didn't get it. reached seller and he says this is amazon issue and reached amazon support and they said to wait till 23rd sep and i called today now they said wait till 27th sep. the product value is 43000 rupees and i paid it already.

Along with me there are 11 customers who reported same issue since 21st sep againt same seller.

the seller is The Nilkanth enterprise

I had Purchased wheel cover for my Hyundai i10 Car on 9th Sep'21 from Amazon India online service.
The Brand is PRIGAN.
Order Number:[protected].
Details: Premium Quality, Black red 13 Inch wheel cover-Set of 4 PCS.
Cost: Rs.1370/-.

I received the item on 20.09.21 and tried to fit it on car on 22.09.21.
The wheel cover does not fit into the rim of i10 wheel. As there is presence of bolt used to tighten wheel to the rim.
THE PRIGAN WHEEL COVER's CENTER PORTION DOESNT FIT INTO THE CENTER PART OF THE WHEEL (PHOTO ATTACHED FOR EVIDENCE).

I had also enquired in the Question & Answer section in the buying section. It mentions that -it will fit for wheels with 13 inch wheel size.

During purchase in Amazon online platform, it doesnt mention the item is non returnable. When i called customer care, it was mentioned as the item is non returnable as well as non-refundable.

This is a CLEAR CASE OF CHEATING & FRAUD by AMAZON INDIA and The Seller PRIGAN WHEEL COVER.
I request for doing the needful and request for the refund to be done at the earliest.

Refund issue :- rs 1295

Dear Sir,
I have purchased a pTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0 Headphones with Hi-Fi Deep Bass on 14/2/21 online from amazon but on sunday i noticed the charging dock is not charging and also the charging light is also not visible so i have given complaint online i had received reply that i will be contacted with in 48 hrs but not been contacted so i tried to call the customer care number but there is no proper guideline the call is discounted after few second cant connect to executive
amazon should have customer service or support for the product purchased from them why should we depend on brand as how we buy from vijay sales they take complaint and try to resolve from their end too

I had 2 items for return (combined value of rs 10000+ both defective products) that was scheduled for 9th and 14th September 2021 but they never got picked up, I reached out to amazon support regarding this 4 times in total, every time I only got false assurance that the item will be picked up the next day, they have escalated the issue, they will refund me before the return because it's been more than 2 unsuccessful return but none of that ever happened. I'm looking for an actual resolution instead of false assurance from Amazon India.

Amazon India OnePlus please find the series of events as below

Order Id - Escalation[protected]***7503

(Mail sent but no response)

15-09 Order placed for one plus 9 5G

17-09 order cancelled by Amazon fraudulently stating problem in the exchange phone (no one from Amazon came to receive the old phone)

17-09 Replacement order generated for the same

20-09 defective phone received and replacement denied by amazon also refused to refund the discount amount which was applicable while generating the order. Old phone picked and refund of that is forcefully being processed as amazon balance.

Return of the defective product generated

21-09 return of the defective piece being rescheduled due to incorrect updation by amazon and the story goes on...

22-09 pick up cancelled again

@amazon india

4 CONSECUTIVE MISTAKES IN 4 DAYS AND STILL NO RESOLUTION TO THE COMPLAINANT, ARE YOU SLEEPING OVER YOUR COMPLAINTS??????

Hlw sir I m Maaz I ordered a Mufti shirt and u return it due to some size issue but my refund is not reach in my account the customer was tile me the refund is intitiate on 8th September but my refund is not reach in my account plzz sir resolve my issue as soon as possible

I orders Apple Airpods pro from Amazon order id #[protected] on 16th sept'21. After receiving the product on 18th Jan, I instantly came to know that the product is fake. I also went to 2 apple stores just to confirm my claim(the executive at the store also confirmed the same).
The following was the observation about the product:
1. Plastic material inside the box
2. Poor finishing of the box
3. No Embossing of the airpods logo
4. One document twice in the box
5. Colour mismatch of the plastic
6. Noise cancellation does not work
7. review form other customer that he had received a fake product from the same seller.

Sir/mam i have ordered the helmet from Amazon of amount ₹1796 the Amazon has already send me the amount but it doesn't came in my account.The refrence refund I'd is SOWAOBF20000KSM3RQ1L but the amount of ₹1796 has not came in my account
kindly solve my this problem and take some actions immediately

Hello I am Rohit Vishwakarma,
I did one product order from amazon.in app in that product it was written pack of 18 but I received only pack of 1 at delivery.
I am very upset with the service amazon provided me.I am not expected it from AMAZON.
I am sure its your app UI fault (misleading advertisement) that product was written pack of 18 instead of pack of 1.
Now UI of that page is corrected but I have full proof of my order (pack of 18 was written).
SO either give me 18 pack or Compulsation of misleading advertisement.
else I will complain in consumer forum.

I have video and image proof both.

order #[protected]

order date 17-sep-2021

Thank you

I purchased a book ' SSCE JE CIVIL ENGINEERING 2022 PREVIOUS YEAR
TOPICWISE OBJECTIVE DETAILED SOLUTION WITH
THEORY[protected] ' from Amazon for Rs. 701/- with details :-

Order Number:[protected]
Invoice Number : BOM[protected]
Order Date: 20.09.2021

Amazon India Seller details:-

Cloudtail India Private Limited
Building No. 5, BGR Warehousing...

I haven't received my refund which is successful sent by the Amazon on May 11, 2021...The amount is Rs.1219 and my Refund Reference #[protected]...please enquire about this ASAP

Refunf nhi aaya hai canara bank me mera reference no SJDXMW5T0000KSGLH4H5
Pls help me bahut pareshan hu

Mera refund nhi aaya hai reference no SJDXMW5T0000KSGLH4H5 pls help me