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Amazon India Complaints & Reviews

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Updated: May 11, 2026

Complaints 20358

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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Amazon India reviews & complaints page 165

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Address: Dehradun, Uttarakhand

I received +1100 Diamonds from Amazon's great festival sale where I redeemed 1000 diamonds for 2000 rupees cashback coupon on television purchase. As per the coupon conditions the cashback should be received after the product is placed as shipped in the system although the product I ordered (ORDER #[protected] has been delivered I haven't received the cashback yet.

Till now, I called customer care several times and they confirmed that the cashback will be credited into your account within the next 24 hours and a different person on the call was giving different 1/7/90 dates. In the last call customer representative (Prabhat) shared the same that I availed a coupon from 1000 diamonds worth 2000 cashback and surprisingly he ignored the problem and started diverting the call on other Amazon benefits.

I wrote an email to [protected]@amazon.in and explained everything but haven't received any response yet.

Please do be dependent on diamonds cashback completely as it was totally fraud to me :-( and I am hopeless here.

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Address: DELHI

Amazon company issued me my refund on 27 sept. but yet not credited in my punjab national bank account. refund reference no. is trluc9wl0000ktosqo1d.
My name neeraj sharma, pnb account no. [protected], date of birth 23 aug 1998. my email address [protected]@gmail.com.
Please look into the matter. i want my refund to be credited in my account soon.

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Dear Sir/Ma'am
I have try phone[protected] but not connecting amazon provide this number

1.[protected]address in correct are showing)
2.[protected]Delivers product done)

Both packet same address why incorrect address showing
Thaks& Regard
Raju Choudhary
[protected]

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Address: gulbarga karanataka

This is to bring to the kind notice of Amazon, that a delivery person by name Mr Shivakumar is deliberately delaying the delivery of items, this has happened several times to me...I had brought this matter to the notice of the local amazon distributor Gulabarga - 585105, Karnataka, India...but unfortunately no action has been taken against this delivery boy...Its very unfortunate that Amason being such a reputed and big company in the world is not able to solve this small issues...this type of services persons will bring disrepute to amazon..

Amazon India kindly note this issue and initiate action against these types of service delivery boys.

Hoping Amazon will respond to my concern

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Address: Hermias VR Valiyavettil house H no 27/1652 veli. Odatha, fortkochi 682001. KJHersheal road veli Fortkochi 682001

Website: AMAZON

As per order no.[protected] 4078701 dt.12/10/2021 the product ordered by me was shoulder size 19 inches but unfortunately the t-shirt which i received was 21.5 inches on 17/10/2021.If the same product with 19 inches shoulder is available please replace me with the same orelse refund me the amount to my a/c. No.My phone no. And email is given below.

+91 [protected]
[protected]@gmail.Com

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I ordered a macbook 2020 on 4th October, but received a wrong product podcast kit. Immediately, I called the customer care and they confirmed everything will be investigated, and I will be informed the outcome. Also, to expedite the matter I requested Amazon social media to look into it. Few days back, one investigation team member has visited my place and checked everything in person. The wrong product that was sent to me has an Amazon and Product barcode, and I provided all the details with the proper screenshots. Today, I got a response from the Amazon team the product was sent to me intact condition. My question to the team is that how a podcast product with a barcode was sent to me?
Did they check the Podcast kit barcode details on their inventory ?
I need them to perform a proper investigation and figure out what went wrong.

Barcode - csX878w06fj

Barcode (Product[protected]

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I purchased HP Omen laptop on 5th September, 2020. The laptop delivery was not processed thereby I cancelled the purchase and asked for the refund on 3rd October. After waiting for many days, the refund initiation email showed that it was processed on 10th of October, 2020. They are unable to help us further because the complaint is resolved from there end. Kindly revert and assure us with the correct amount that has been processed from there end because we have received no amount from either side.

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I have ordered external hard-disk ( order no[protected] on 3oct but i received an old internal hard disk on 7 oct. i called customer care but they commented to me to resolve this investigation and said to be on hold till 13 oct. till investigation resolve. Now they are refusing to refund my money nor they r returning this useless thing . I need my return otherwise i will complaint against it in consumer corum

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Website: amazon.in

I ordered a product on Amazon and I returned it. But I didn't get my refund after six days. I don't know why this happened but please help me with my refund. My reference id: [protected]. By the way I paid my money by upi by SBI Bank.

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I order a ssd on 1 oct 2021 I received the ssd on 2oct 2021. Then I very excited so I forget to make video when I open the box I see no ssd inside then I contact customer care they said investigation filled on 2 oct they said wait to8 oct I waited I contact on 8 oct they said our investigation team is not reached to you due to you reject call how I reject call if you not conctact me that day they re filled investigation and wait me for 13 oct then they said that you delivered full product but if I have received empty box how can say delivered full product help me in this situation I ahve not received any product my order id is[protected] help me pls I need my money or product
ORDER ID :[protected]

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Address: between lane 5 and 6 , khushal nagar sec-A , badalalpur, lamahi

Order has been canceled with out contacting us.
We also called the delivery boy he is not answering the call.
We called customer care they told we can not help you please order it again.
Also they are not answering why it has been canceled.
no one is listening and there no opting to inform any higher authority in amazon about this issue .
order id: Order#[protected]
product description : ASUS VivoBook 14 (2020), 14.0-inch (35.56 cms) FHD Intel Core i5-1035G1 10th Gen, Laptop (8GB/1TB HDD + 256GB SSD/Office 2019/Windows 10/2GB NVIDIA MX130 Graphics/Silver/1.6 kg), X415JF-EB522TS

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Address: #565, Vishwakarma nilaya

On may 21 we purchased a powerbank not its not charging plz I want replacement

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The delivery man took Rs. 200 against the order and did not return the change. The order cost Rs. 179. When asked to wait to verify the amount, he left. Upon calling him, his mobile ([protected]) was found switched off. The incident took place on 6th October 2021.

This kind of dishonesty is not expected from a representative of Amazon. Not only does it brings dissatisfaction to the customers, but it also ruins the reputation.

So please do the necessary arrangements for the refund.

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I have ordered Prestige electric rice cooker from Amazon on 3rd October and it is to be delivered on 7th October. Today is 16th October but I sti did not received the product. I have contacted Amazon customer care but they are saying that the product is delivered and they can do nothing.

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Address: Punjab national bank malviya nagar jaipur satkar shopping centre ke pas

Dear sir, i ordered an item from amazon of worth rs 543.55/-INR, order id[protected] . The last date was mentioned as 1 october for the money to be credited but 3 days have passed by and i didnt got my refund, 543.55 rs is huge amount for me pls help me with the refund.
Refund refrence number- [protected]
The money has been credit by amazon but the bank has not deposited the money

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I placed an order for a mixer grinder it was delivered to me within a couple of days but the item is used no one will believe it is genuine since there is no direct cancellation option I spent 30min to explain the customer care and replacement scheduled on 13-OCT but so far I haven't received any update and today I am noticing my order was cancelled. I am highly dissatisfied by the quality of the product and Amazon behaviour let me know whether will I get the refund and do I have to use this sub-standard used item. This is forcing me to refrain amazon in my future needs.

thanks
Suresh
[protected]

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Address: Babina

I am Vikhas Kumar Pandey i have place order from Amazon and I have returned both of them them is saying they have refunded the amount but I am not receiving the amount in my bank account so please help me out I have the refund reference number of the refund amount but I have not received the amount in my account.
Refund Reference #
5134041283033257636721

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I ordered a tv from Amazone india (order date 3/10/2021)... The promised date of delivery is 13/10/2021... Today date is 16/10/2021 .. delhivery is courier partner (tracking number[protected] they didn't dispatch my item from Banglore i can't wait too much day... Please resolve this issue immediately..

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I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It is highly surprising to that neither Milton nor Amazon is resolving this issue for claiming Quality assurance for this product immensely but product has got defected in just 6 month period. Please note that warranty is for one year and thereafter one year extended warranty.

Details of the purchase is attached herewith for reference. Kindly do needful in the matter

An early action under advice is highly appreciated.

Thanks and regards,

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Oct 19, 2021

Updated by licniti Amazon has replied alleging taking no action against the seller showing inability. How Amazon can give liberty to their sellers/Manufacturers to deceive and mislead the customer. Ultimately seller is registered by Amazon on website who claim immensely about quality assurance but after sale service Through Amazon, Milton is showing disinterest attitude to resolve the grievances. Just see the enclose images and imagine the quality of Milton product delivered through Amazon. Why seller should not be blocklisted for not fulfilling the terms and conditions and inferior quality of Milton product delivered?

I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint and colour of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same.

Amazon has also replied me through mail to Contact seller / manufacturer but Milton is not showing any interest to resolve the issue. It is also a concern for CUSTOMER THAT how Amazon can not take action for the seller registered with them and cheating with customer and defying all conditions mentioned on Amazon website. Images of the worst product of MILTON is attaching here with. Every can just see and observe the product of MILTON.

Milton is only louding a lot on AMAZON with quality assurance but It is really really bad experience to buy MILTON product on Amazon. It has just completed 06 months and all users can imagine colour and paint of GAS stove three burner is coming out and Milton is not resolving the issue. Really it is having bad experience. If issue is unresolved I would move in consumer forum. It is a Matter of serious concern for customer that how Amazon can not taking any action against their registered Sellers/manufactured who immensely claiming quality assurance on Amazon website and now deceiving and misleading with customer.

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I order the u s polo shirt whose order id is[protected]and when i reached home and opened the product i received a shirt of different brand and amazon is not returning my money after picking up the product .. Registered email id of amazon account is [protected]@gmail.com . I want my money back

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Oct 16, 2021

Updated by Pravigya What is the update?

Oct 17, 2021

Updated by Pravigya I contacted customer service and they said that return period is over after picking up my order which was different brand shirt

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Still no resolution from Amazon&rsquo;s end.