Amazon India Complaints & Reviews

I ordered a macbook 2020 on 4th October, but received a wrong product podcast kit. Immediately, I called the customer care and they confirmed everything will be investigated, and I will be informed the outcome. Also, to expedite the matter I requested Amazon social media to look into it. Few days back, one investigation team member has visited my place and checked everything in person. The wrong product that was sent to me has an Amazon and Product barcode, and I provided all the details with the proper screenshots. Today, I got a response from the Amazon team the product was sent to me intact condition. My question to the team is that how a podcast product with a barcode was sent to me?
Did they check the Podcast kit barcode details on their inventory ?
I need them to perform a proper investigation and figure out what went wrong.

Barcode - csX878w06fj

Barcode (Product[protected]

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I purchased HP Omen laptop on 5th September, 2020. The laptop delivery was not processed thereby I cancelled the purchase and asked for the refund on 3rd October. After waiting for many days, the refund initiation email showed that it was processed on 10th of October, 2020. They are unable to help us further because the complaint is resolved from there end. Kindly revert and assure us with the correct amount that has been processed from there end because we have received no amount from either side.

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I have ordered external hard-disk ( order no[protected] on 3oct but i received an old internal hard disk on 7 oct. i called customer care but they commented to me to resolve this investigation and said to be on hold till 13 oct. till investigation resolve. Now they are refusing to refund my money nor they r returning this useless thing . I need my return otherwise i will complaint against it in consumer corum

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Website: amazon.in

I ordered a product on Amazon and I returned it. But I didn't get my refund after six days. I don't know why this happened but please help me with my refund. My reference id: [protected]. By the way I paid my money by upi by SBI Bank.

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I order a ssd on 1 oct 2021 I received the ssd on 2oct 2021. Then I very excited so I forget to make video when I open the box I see no ssd inside then I contact customer care they said investigation filled on 2 oct they said wait to8 oct I waited I contact on 8 oct they said our investigation team is not reached to you due to you reject call how I reject call if you not conctact me that day they re filled investigation and wait me for 13 oct then they said that you delivered full product but if I have received empty box how can say delivered full product help me in this situation I ahve not received any product my order id is[protected] help me pls I need my money or product
ORDER ID :[protected]

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Address: between lane 5 and 6 , khushal nagar sec-A , badalalpur, lamahi

Order has been canceled with out contacting us.
We also called the delivery boy he is not answering the call.
We called customer care they told we can not help you please order it again.
Also they are not answering why it has been canceled.
no one is listening and there no opting to inform any higher authority in amazon about this issue .
order id: Order#[protected]
product description : ASUS VivoBook 14 (2020), 14.0-inch (35.56 cms) FHD Intel Core i5-1035G1 10th Gen, Laptop (8GB/1TB HDD + 256GB SSD/Office 2019/Windows 10/2GB NVIDIA MX130 Graphics/Silver/1.6 kg), X415JF-EB522TS

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Address: #565, Vishwakarma nilaya

On may 21 we purchased a powerbank not its not charging plz I want replacement

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The delivery man took Rs. 200 against the order and did not return the change. The order cost Rs. 179. When asked to wait to verify the amount, he left. Upon calling him, his mobile ([protected]) was found switched off. The incident took place on 6th October 2021.

This kind of dishonesty is not expected from a representative of Amazon. Not only does it brings dissatisfaction to the customers, but it also ruins the reputation.

So please do the necessary arrangements for the refund.

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I have ordered Prestige electric rice cooker from Amazon on 3rd October and it is to be delivered on 7th October. Today is 16th October but I sti did not received the product. I have contacted Amazon customer care but they are saying that the product is delivered and they can do nothing.

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Address: Punjab national bank malviya nagar jaipur satkar shopping centre ke pas

Dear sir, i ordered an item from amazon of worth rs 543.55/-INR, order id[protected] . The last date was mentioned as 1 october for the money to be credited but 3 days have passed by and i didnt got my refund, 543.55 rs is huge amount for me pls help me with the refund.
Refund refrence number- [protected]
The money has been credit by amazon but the bank has not deposited the money

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I placed an order for a mixer grinder it was delivered to me within a couple of days but the item is used no one will believe it is genuine since there is no direct cancellation option I spent 30min to explain the customer care and replacement scheduled on 13-OCT but so far I haven't received any update and today I am noticing my order was cancelled. I am highly dissatisfied by the quality of the product and Amazon behaviour let me know whether will I get the refund and do I have to use this sub-standard used item. This is forcing me to refrain amazon in my future needs.

thanks
Suresh
[protected]

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Address: Babina

I am Vikhas Kumar Pandey i have place order from Amazon and I have returned both of them them is saying they have refunded the amount but I am not receiving the amount in my bank account so please help me out I have the refund reference number of the refund amount but I have not received the amount in my account.
Refund Reference #
5134041283033257636721

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I ordered a tv from Amazone india (order date 3/10/2021)... The promised date of delivery is 13/10/2021... Today date is 16/10/2021 .. delhivery is courier partner (tracking number[protected] they didn't dispatch my item from Banglore i can't wait too much day... Please resolve this issue immediately..

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I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It is highly surprising to that neither Milton nor Amazon is resolving this issue for claiming Quality assurance for this product immensely but product has got defected in just 6 month period. Please note that warranty is for one year and thereafter one year extended warranty.

Details of the purchase is attached herewith for reference. Kindly do needful in the matter

An early action under advice is highly appreciated.

Thanks and regards,

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Oct 19, 2021

Updated by licniti Amazon has replied alleging taking no action against the seller showing inability. How Amazon can give liberty to their sellers/Manufacturers to deceive and mislead the customer. Ultimately seller is registered by Amazon on website who claim immensely about quality assurance but after sale service Through Amazon, Milton is showing disinterest attitude to resolve the grievances. Just see the enclose images and imagine the quality of Milton product delivered through Amazon. Why seller should not be blocklisted for not fulfilling the terms and conditions and inferior quality of Milton product delivered?

I have purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same. It purchased Milton premium 3 burner (BLUE) through Amazon and finally it has been delivered in Feb 2021. Surprisingly, it has been seen that paint and colour of the Stove is coming out from many places. I contacted to Amazon Service Centre, who advised me to contact Milton company for claiming warranty for the same.

Amazon has also replied me through mail to Contact seller / manufacturer but Milton is not showing any interest to resolve the issue. It is also a concern for CUSTOMER THAT how Amazon can not take action for the seller registered with them and cheating with customer and defying all conditions mentioned on Amazon website. Images of the worst product of MILTON is attaching here with. Every can just see and observe the product of MILTON.

Milton is only louding a lot on AMAZON with quality assurance but It is really really bad experience to buy MILTON product on Amazon. It has just completed 06 months and all users can imagine colour and paint of GAS stove three burner is coming out and Milton is not resolving the issue. Really it is having bad experience. If issue is unresolved I would move in consumer forum. It is a Matter of serious concern for customer that how Amazon can not taking any action against their registered Sellers/manufactured who immensely claiming quality assurance on Amazon website and now deceiving and misleading with customer.

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I order the u s polo shirt whose order id is[protected]and when i reached home and opened the product i received a shirt of different brand and amazon is not returning my money after picking up the product .. Registered email id of amazon account is [protected]@gmail.com . I want my money back

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Oct 16, 2021

Updated by Pravigya What is the update?

Oct 17, 2021

Updated by Pravigya I contacted customer service and they said that return period is over after picking up my order which was different brand shirt

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My account no.[protected]. I Ordered an item from amazon in JULY'01 for RS.239.I returned the item as per returns policy. The refund shows as credited on 19th july '01as per Amazon records but the amount is not credited in my account. The customer care gave me reference NO.[protected] when contacted.Iwould like my amount of RS.239 credited back to my above account no.

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Address: 147101

I ordered a titan watch on amazon but received only empty parcel when I complaint about it on amazon they denied any solution

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I purchased a Boult audio X1 earphone in the start of August, 2021. It's still in the warranty period. The microphone of my earphone is producing a lot of noise on the other receiving side due to which the receiver isn't able to hear me at all.

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Address: N-467-D ASHIANA COLONY, Ashiana Colony

I had placed order No.[protected] on 4th October 2021 and a part of order valuing Rs.400.00 cancelled vide Trcker ID[protected] but the resoective not yet refunded or credited to my account.Please inform the status on my email ID- subodh.[protected]@rediffmail.com
Thanks.
Madhu Rastogi

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I ordered mobile phone from Amazon worth 19000 rupees on 2nd of October and got it delivered on 4th October evening. The package was ok and surprisingly I made a video while opening the product and to my surprise I received a box of some another phone with stone inside it. I tried contacting Amazon the same time and they ask for a timeline of three to five days to investigate the issue and that back to me but there was no mail or call from their side and when I called they denied to issue any sort of refund or replacement of my order now I have lost my 19000 rupees and also not received the product and Amazon is also not ready to support in any manner and disconnect the call while talking. I am having all the call recordings with Amazon where in the customer executive is accepting that my money has been wasted. I also mailed the video Amazon but they are not ready to provide any response. I am a middle class person and what this phone with my savings which has now been bragged by Amazon I would request you to please help me and take me out of this problem and get me my money back.

Amazon India Complaints & Reviews

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Amazon India reviews & complaints page 165

Wrong Item sent - Macbook

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Payment due

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Regarding my order ( order no 40326259348752344 order no 40326259348752344) )

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I didn't get my money back.

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Missing item not provide refund

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Order has been canceled without contacting us

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We want warranty claim about power bank not charging

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Excess amount charged against ORDER # 407-3067772-3024343

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Not received an order but says that I have received

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The money has been credit by amazon but the bank has not deposited the money

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OrderID: 408-6993892-2410721

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I am not getting my refund from amazon

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Not willing to deliver my orderd item

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Not taking action by by Amazon after purchasing product from Amazon

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Received wrong brand shirt and haven't got refund

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Canara Bank canara bank charge dispute for amazon refund

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Empty box received not product

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Microphone problem

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Order No,4087-5235736-5333963 part cancelled but amount Rs,400.00 not refunded

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Ordered mobile phone with 19000 and received box with stone in it

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