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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 162

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A
amazon complain
Oct 25, 2021
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I ordered samsung galaxy phone from amamzon but i received empty box, i open my parcel in fron of deliveryu boy, then i contact consumer care they said they will investigate and resolve this in 3-4 days.

after 4 days they said that ki hamre pass status update dikh rha h apko phone mil gya. they don't ask for any audio any video nothing and now they are clearly said apko jo legal action lena h lee li jiye, hum kuch nhi karsakte
jabki delivery boy se kuch pucha hi nhi gya h and amazon wale kh rhe h humne investigation kar lia hain

they neither providing my parcel related investigation detail nor my tracking details so that i can track ki mera phone kis courier pe jakr gayab hua h

its really very shameful and awful for such big company doing these things its our hard core money
Amazon India customer support has been notified about the posted complaint.
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    Yusufjej
    Oct 25, 2021
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    Contact Service Number,[protected] Refund Related problems
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      P
      Pravigya
      from Kareli, Madhya Pradesh
      Oct 25, 2021
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      I ordered a derma 2% kojic acid cream and i received wrong item.. they sent me another item and when i contacted customer service of amazon they are just saying and ending the chat that u will get refund.. and not listening me .. there is not any process of refund which i can see From my end .. they are making me fool.. registered mobile number of account is [protected] and the order id of product is[protected]... Plz give me my money back .. i am not that rich that i forgot my money.. pls provide my refund... I beg u
      Amazon India customer support has been notified about the posted complaint.
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        L
        Libin Joy
        Oct 25, 2021
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        Address: Josephphilipose karukachal 686540

        Replacing or refund in my phone no reaction for amazon customer service
        Amazon India customer support has been notified about the posted complaint.
        Oct 25, 2021
        Updated by Libin Joy         Battery issue, calling issue please help me
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          S
          shafiq khan Eve
          from Mumbai, Maharashtra
          Oct 24, 2021
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          Address: Amazon online

          I have purchased ptron earbud from amazon after few month there was charging issue after complaint the issue ias per the policy customer has to courier the defective product to the service centre and had to bear the cost too i have received the replacement pcs after 20 days as per them after doing quality check but have receive the other pcs that too detective and left ear is not working at all if company accept the replacement again i have to bear the courier cost there is no o direct customer care number to handle the query worst
          Amazon dont take care of the after sales and there vendors sells defective product as per return and warranty policy
          Amazon India customer support has been notified about the posted complaint.
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            O
            Omk@86612
            Oct 24, 2021
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            Actually I have order a nivea men face cream because it wasn't in stock of my nearest supermarket which costs just 55 INR Including tax and shipping charge was not included due to something promotion Applied. So, I have to pay only 55 INR but they took 85 INR after being told that shipping charges was not included in the order and started arguing.

            I don't wanna any refund for their cheap mistakes and toxic behaviour but just give a message to them that if any costomer is saying something please keep attention on the and check the order summary before the Payment.

            Order no.[protected]
            Order date. 20.10.2021
            Invoice number. SCCA-956077
            Invoice details. WB-SSCA[protected]

            Thank you
            Amazon India customer support has been notified about the posted complaint.
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              S
              Somyaee
              Oct 23, 2021
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              Address: Vyopari cloth Store jamunagali fatehabad

              I ordered a mom's co shampoo on 21 October while it's show delivered at 23 Oct 6 : 25 but I didn't received any order not any call from delivery agent
              Amazon India customer support has been notified about the posted complaint.
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                A
                Arindam75
                from Cooch Behar, West Bengal
                Oct 23, 2021
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                Almost 17 day's Passed but i can't Receive any Refund.
                Register Mobile number. [protected]
                Register Email id. [protected]@gmail.com
                Register Name. Anindita Sarkar
                * Transection Time or Date. 19/09/2021, 12.47 AM.
                Order id.[protected]
                Amount. 839/-
                Refund Date 03/10/2021 by Amazon
                Refund Transection or ( RRN No). TRLUC9WL0000KTOSJ3GF
                Amazon India customer support has been notified about the posted complaint.
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                  N
                  Nagaraju Chintha
                  Oct 23, 2021
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                  Address: 06-296/A1/304, Silversprings apartments, Venkateswar Nagar, Chintal Hyderabad 500054

                  The issue that I have experienced was: delivery boy not delivered and placed status as delivered. when I raised complaint after two investigations amazon simply telling we con't do anything and closing the call and even they have blocked my calls which I have prime registered.
                  I have attached proof of that delivery boy chat with me in whatsapp.

                  It occurred on: 10/10/2021
                  Amazon India customer support has been notified about the posted complaint.
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                    R
                    Rajesh Rimpa
                    from Agartala, Tripura
                    Oct 23, 2021
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                    Amazon has refunded an amount of Rs. 10700/- on 06/10/2021, but it not received in my account. I also contact with my bank but no solution come out.
                    Several time I call to amazon customer care, but they also couldn't resolved the matter.
                    Order ID :[protected]
                    Reference number : 30005412801275053664908
                    Amazon India customer support has been notified about the posted complaint.
                    Oct 23, 2021
                    Updated by Rajesh Rimpa                     Yet not received the money

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                      S
                      Sareena m s
                      from Ernakulam, Kerala
                      Oct 23, 2021
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                      Address: Kerala

                      I got the refund amount on my amzone pay online app with a misunderstanding.But i have to transfer the amount to my bank account... There is no option to contact amazone customer care...I hope to solve this issue.. Thank you!
                      Amazon India customer support has been notified about the posted complaint.
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                        Kantamani Chaitanya
                        Oct 23, 2021
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                        I have placed an order for Blue Star 1.5 Ton 3 Star Fixed Speed Split AC in Amazon. Instead I have received different product (Indoor unit Inverter model & Outdoor unit non inverter) on 5th October. This details got to know from service technician. I requested for replacement for the wrong product. Initially they agreed for the replacement and they asked me to wait until the stoke is available. Now they are telling, we can't replace the product and arranging for refund with old price. I am ok for refund with current product price. In that case I have to put 3000 rupees from my pocket. Product was delivered on 5th of October still the issue not resolved and I am unable to use the product. Again I have to pay additional 1500 rupees for uninstallation.
                        Request you please help regarding the issue.
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          Amit Kumar Digal
                          Oct 23, 2021
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                          Product missing (only 1 quantity received against 5)

                          Have ordered Pampers XXL 28 pieces diapers of 5 quantities and along with that some other items too on dated 04.10.2021. But I could only receive 1 quantity out of 5 quantities I have ordered. The package was well packed and no tampering but still the item of 4 quantities was missing right out of the delivery box. I even complained this matter to Amazon, they started investigating on that issue and later they arrived to a decision that everything...
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                          Prasad Pokala
                          Oct 23, 2021
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                          Address: Nordson India Private Limited, No. 143-A, Bommasandra Industrial Area, Bangalore 560099

                          ORDER #[protected]

                          Out of the 2 nos. Qty's Faber 4 Burner Glass Cooktop Power 4BB BK Manual Ignition Gas Stove (Black) purchased, one nos. was found to have parts missing and the package badly damaged.

                          Immediately, raised a complaint and demanded for a return. Returned was confirmed for 19th October but never picked up until date. Also a couple of reminders were sent thereafter, but still the return hasn't happened.

                          Request to have the item picked up and the amount credited to my account.

                          Best regards,

                          Prasad
                          Amazon India customer support has been notified about the posted complaint.
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                            T
                            Tanunegi
                            from Dehradun, Uttarakhand
                            Oct 23, 2021
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                            I ordered askets from Amazon but i return on 25 September but i still didn't get my refund back of 1624rs. Amazon give me rrn no. SQB0VXTI0000KSNJ8978. Please help me in this
                            Amazon India customer support has been notified about the posted complaint.
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                              G
                              Ganesh Balaram Matondkar
                              Oct 22, 2021
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                              Deasr sir already more than 2 month past but yet not recive my parcel, this is serious matter please do not ignore.
                              Amazon India customer support has been notified about the posted complaint.
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                                R
                                RohitDixit54
                                from Meerut, Uttar Pradesh
                                Oct 22, 2021
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                                Resolved

                                Address: Shankar nagar kunda Partapur Meerut 250103

                                I ordered a phone Redmi Note 10s from Amazon.in on date 10/10/2021 in this Great Indian Festival Sale and I got the delivery on 14/10/2021.when i unbox the delivery package I found a detergent soap instead of phone inside the box.
                                I complained about it immediately in Amazon on the same day and also share a video to them which i made while unboxing but they denied my complaint.I tried many times to get some solution but no solution is provided.
                                I want to get my refund or the replacement of the phone.
                                Here are my product related details below:-
                                Order no :[protected]
                                Tracking I'd :[protected]
                                Name :- Rohit Dixit
                                Phone no :- [protected]
                                Nov 1, 2021
                                Complaint marked as Resolved 
                                I give on contacting to customer care that I haven't get the product and finall today they accept it and send me my refund
                                Amazon India customer support has been notified about the posted complaint.
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                                  B
                                  barkhainternational
                                  from Panipat Taraf Ansar, Haryana
                                  Oct 22, 2021
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                                  Address: 1220 SECTOR 12 HUDA PANIPAT

                                  I have ordered wähl 09854624 trimmer on 6th October 2021.it Is been delivered marked but I have not received any order.i have paid the money by my credit card at the time of doing order.now I am calling amazon customer care from last 10 days but really they are saying that the order is being delivered but we are asking again and again for give us proof of Delievery But really they are not responding.
                                  please help otherwise we will take legal action against amazon .
                                  Amazon India customer support has been notified about the posted complaint.
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                                    N
                                    Nookeswarao Yellabilli
                                    Oct 22, 2021
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                                    There are send me offline message and whatapp number said " it is online job it is merchant you get commission like got msg
                                    Amazon India customer support has been notified about the posted complaint.
                                    Oct 22, 2021
                                    Updated by Nookeswarao Yellabilli                                     I thought it is job and I was processed with then .. afterwards I check it I though fakes and it is check it Google so I lost 600rs
                                    Oct 22, 2021
                                    Updated by Nookeswarao Yellabilli                                     TIU mall

                                    View replies
                                    Hello sir please help me. He took all my money. I have taken all the money I had. Now I have nothing, are speaking to me and put money. I am also coming from my school fees money. Gave them, tell me from where can I get them? Please help me man. Got my money.
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                                      R
                                      Ranjith A S
                                      Oct 22, 2021
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                                      Website: ws0888.com/#

                                      I Lost 3000 amount and my friend loss 160000 amount in this scam, they are telling us to deposit amount in some website and telling us to add more and more money
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