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Amazon India Complaints & Reviews

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Updated: May 11, 2026
Complaints 20358
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 162

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S
Samuel1987
Oct 26, 2021
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Address: Their moblie nos 9555431975, +919998985068

They told me that, Amazon cooperation AS International E-commerce Company, my name isRani. Are you here to learn about online revenue? Our company maintains long-term cooperation with Amazon merchants. They come from all over the world. In the Amazon shopping website, in order to increase sales data, businesses will place some virtual orders and provide high commissions to help people generate sales data. BUT THEY NOT GENUINE I PAID 1000 rs I loss my money got a depression. I want my money back
Amazon India customer support has been notified about the posted complaint.
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    Priyankamonga23
    from Gurugram, Haryana
    Oct 25, 2021
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    Ot was not picked up on12th October and till now I have not received refund. Everytime I contact ur representative tells me the same thing that it's not picked up yet and they will escalate. But no one resolve my issue.. they are humiliating me
    Amazon India customer support has been notified about the posted complaint.
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      A
      anuj2510
      from Jharsuguda, Odisha
      Oct 25, 2021
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      I ordered chokola chocolate bars of two quantities for Rs830/-{Rs415/-each} on 17/10/21 and got it delivered on 22/10/21. when i open the package i found out my chocolates are broken into cubes . Then i immediately raised a complaint with amazon customer service. They told me they will investigate into the matter and asked me to call on 25/10/21. When i called them today they are saying that they didn't have the authorities to solve this issue and simply saying we can't do anything.So i request to solve my complaint and refund me my full amount of Rs 830/-.HERE IS MY ORDER NO[protected]
      Amazon India customer support has been notified about the posted complaint.
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        P
        Priyank Mamar
        from Mundi, Madhya Pradesh
        Oct 25, 2021
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        Yesterday i received my order which is Puma track pant .. I want my money i paid online for the order and what is this behaviour of amazon .. why they are playing with customers money... and registered mobile number is [protected].. i am not expecting this from Amazon . I want my money back... This is not acceptable. I received wrong item which is cheap and different and the order name is Puma track pant and id is[protected]..
        Amazon India customer support has been notified about the posted complaint.
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          R
          Rajat gangadharan
          Oct 25, 2021
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          Website: www.amazon.in

          I ordered Yonex Graphite Badminton Racquet Muscle Power 29LT Black
          Grey (G4, 85-89.9 grams, 30 lbs Tension, Set of 1) from amazon.in on 28/08/21 (Order Number:[protected]. They delivered a fake product as the racquet's rim broke after about just 50 days of purchase. It was used moderately and racquet didn't hit the ground anytime. It was very disappointing as I had the same model of racquet before this one which lasted for more than 2 years. I have raised this issue with their customer service but got no response. They should take the responsibility for the quality of product delivered as customers trust in the brand. I want amazon.in to replace/return the item so that the lost trust can be regained.
          Amazon India customer support has been notified about the posted complaint.
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          I was about to order the same racket from Yonex. After reading this, I decided not to. If it breaks and they don't replace it after just a month, it's not worth of spending 2000 rupees.

          Thanks.
          Reply
          this is very disappointing to hear. this happened with my friend too now i have lost trust on amazon. never gonna buy racquets from there. they should seriously consider replacing such faulty damaged racquet for customer satisfaction.
          Reply
          It is very disappointing to hear that amazon is not delivering quality (fake) products & if such things happen within 50 days o[censored]sage with brand like yonex now i started thinking about not to buy products from amazon also a yonex product as other brands are delivering quality product in good price range, amazon and yonex will loose trust from the regular buyers like me if this issue is not resolved.
          Reply
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            amazon complain
            Oct 25, 2021
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            I ordered samsung galaxy phone from amamzon but i received empty box, i open my parcel in fron of deliveryu boy, then i contact consumer care they said they will investigate and resolve this in 3-4 days.

            after 4 days they said that ki hamre pass status update dikh rha h apko phone mil gya. they don't ask for any audio any video nothing and now they are clearly said apko jo legal action lena h lee li jiye, hum kuch nhi karsakte
            jabki delivery boy se kuch pucha hi nhi gya h and amazon wale kh rhe h humne investigation kar lia hain

            they neither providing my parcel related investigation detail nor my tracking details so that i can track ki mera phone kis courier pe jakr gayab hua h

            its really very shameful and awful for such big company doing these things its our hard core money
            Amazon India customer support has been notified about the posted complaint.
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              Y
              Yusufjej
              Oct 25, 2021
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              Contact Service Number,[protected] Refund Related problems
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                P
                Pravigya
                from Kareli, Madhya Pradesh
                Oct 25, 2021
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                I ordered a derma 2% kojic acid cream and i received wrong item.. they sent me another item and when i contacted customer service of amazon they are just saying and ending the chat that u will get refund.. and not listening me .. there is not any process of refund which i can see From my end .. they are making me fool.. registered mobile number of account is [protected] and the order id of product is[protected]... Plz give me my money back .. i am not that rich that i forgot my money.. pls provide my refund... I beg u
                Amazon India customer support has been notified about the posted complaint.
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                  L
                  Libin Joy
                  Oct 25, 2021
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                  Address: Josephphilipose karukachal 686540

                  Replacing or refund in my phone no reaction for amazon customer service
                  Amazon India customer support has been notified about the posted complaint.
                  Oct 25, 2021
                  Updated by Libin Joy                   Battery issue, calling issue please help me
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                    S
                    shafiq khan Eve
                    from Mumbai, Maharashtra
                    Oct 24, 2021
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                    Address: Amazon online

                    I have purchased ptron earbud from amazon after few month there was charging issue after complaint the issue ias per the policy customer has to courier the defective product to the service centre and had to bear the cost too i have received the replacement pcs after 20 days as per them after doing quality check but have receive the other pcs that too detective and left ear is not working at all if company accept the replacement again i have to bear the courier cost there is no o direct customer care number to handle the query worst
                    Amazon dont take care of the after sales and there vendors sells defective product as per return and warranty policy
                    Amazon India customer support has been notified about the posted complaint.
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                      Omk@86612
                      Oct 24, 2021
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                      Actually I have order a nivea men face cream because it wasn't in stock of my nearest supermarket which costs just 55 INR Including tax and shipping charge was not included due to something promotion Applied. So, I have to pay only 55 INR but they took 85 INR after being told that shipping charges was not included in the order and started arguing.

                      I don't wanna any refund for their cheap mistakes and toxic behaviour but just give a message to them that if any costomer is saying something please keep attention on the and check the order summary before the Payment.

                      Order no.[protected]
                      Order date. 20.10.2021
                      Invoice number. SCCA-956077
                      Invoice details. WB-SSCA[protected]

                      Thank you
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        Somyaee
                        Oct 23, 2021
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                        Address: Vyopari cloth Store jamunagali fatehabad

                        I ordered a mom's co shampoo on 21 October while it's show delivered at 23 Oct 6 : 25 but I didn't received any order not any call from delivery agent
                        Amazon India customer support has been notified about the posted complaint.
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                          Arindam75
                          from Cooch Behar, West Bengal
                          Oct 23, 2021
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                          Almost 17 day's Passed but i can't Receive any Refund.
                          Register Mobile number. [protected]
                          Register Email id. [protected]@gmail.com
                          Register Name. Anindita Sarkar
                          * Transection Time or Date. 19/09/2021, 12.47 AM.
                          Order id.[protected]
                          Amount. 839/-
                          Refund Date 03/10/2021 by Amazon
                          Refund Transection or ( RRN No). TRLUC9WL0000KTOSJ3GF
                          Amazon India customer support has been notified about the posted complaint.
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                            N
                            Nagaraju Chintha
                            Oct 23, 2021
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                            Address: 06-296/A1/304, Silversprings apartments, Venkateswar Nagar, Chintal Hyderabad 500054

                            The issue that I have experienced was: delivery boy not delivered and placed status as delivered. when I raised complaint after two investigations amazon simply telling we con't do anything and closing the call and even they have blocked my calls which I have prime registered.
                            I have attached proof of that delivery boy chat with me in whatsapp.

                            It occurred on: 10/10/2021
                            Amazon India customer support has been notified about the posted complaint.
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                              R
                              Rajesh Rimpa
                              from Agartala, Tripura
                              Oct 23, 2021
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                              Amazon has refunded an amount of Rs. 10700/- on 06/10/2021, but it not received in my account. I also contact with my bank but no solution come out.
                              Several time I call to amazon customer care, but they also couldn't resolved the matter.
                              Order ID :[protected]
                              Reference number : 30005412801275053664908
                              Amazon India customer support has been notified about the posted complaint.
                              Oct 23, 2021
                              Updated by Rajesh Rimpa                               Yet not received the money

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                                S
                                Sareena m s
                                from Ernakulam, Kerala
                                Oct 23, 2021
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                                Address: Kerala

                                I got the refund amount on my amzone pay online app with a misunderstanding.But i have to transfer the amount to my bank account... There is no option to contact amazone customer care...I hope to solve this issue.. Thank you!
                                Amazon India customer support has been notified about the posted complaint.
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                                  K
                                  Kantamani Chaitanya
                                  Oct 23, 2021
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                                  I have placed an order for Blue Star 1.5 Ton 3 Star Fixed Speed Split AC in Amazon. Instead I have received different product (Indoor unit Inverter model & Outdoor unit non inverter) on 5th October. This details got to know from service technician. I requested for replacement for the wrong product. Initially they agreed for the replacement and they asked me to wait until the stoke is available. Now they are telling, we can't replace the product and arranging for refund with old price. I am ok for refund with current product price. In that case I have to put 3000 rupees from my pocket. Product was delivered on 5th of October still the issue not resolved and I am unable to use the product. Again I have to pay additional 1500 rupees for uninstallation.
                                  Request you please help regarding the issue.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Amit Kumar Digal
                                    Oct 23, 2021
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                                    Product missing (only 1 quantity received against 5)

                                    Have ordered Pampers XXL 28 pieces diapers of 5 quantities and along with that some other items too on dated 04.10.2021. But I could only receive 1 quantity out of 5 quantities I have ordered. The package was well packed and no tampering but still the item of 4 quantities was missing right out of the delivery box. I even complained this matter to Amazon, they started investigating on that issue and later they arrived to a decision that everything...
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                                    Prasad Pokala
                                    Oct 23, 2021
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                                    Address: Nordson India Private Limited, No. 143-A, Bommasandra Industrial Area, Bangalore 560099

                                    ORDER #[protected]

                                    Out of the 2 nos. Qty's Faber 4 Burner Glass Cooktop Power 4BB BK Manual Ignition Gas Stove (Black) purchased, one nos. was found to have parts missing and the package badly damaged.

                                    Immediately, raised a complaint and demanded for a return. Returned was confirmed for 19th October but never picked up until date. Also a couple of reminders were sent thereafter, but still the return hasn't happened.

                                    Request to have the item picked up and the amount credited to my account.

                                    Best regards,

                                    Prasad
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Tanunegi
                                      from Dehradun, Uttarakhand
                                      Oct 23, 2021
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                                      I ordered askets from Amazon but i return on 25 September but i still didn't get my refund back of 1624rs. Amazon give me rrn no. SQB0VXTI0000KSNJ8978. Please help me in this
                                      Amazon India customer support has been notified about the posted complaint.
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