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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 162

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A
Arindam75
from Cooch Behar, West Bengal
Oct 23, 2021
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Almost 17 day's Passed but i can't Receive any Refund.
Register Mobile number. [protected]
Register Email id. [protected]@gmail.com
Register Name. Anindita Sarkar
* Transection Time or Date. 19/09/2021, 12.47 AM.
Order id.[protected]
Amount. 839/-
Refund Date 03/10/2021 by Amazon
Refund Transection or ( RRN No). TRLUC9WL0000KTOSJ3GF
Amazon India customer support has been notified about the posted complaint.
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    Nagaraju Chintha
    Oct 23, 2021
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    Address: 06-296/A1/304, Silversprings apartments, Venkateswar Nagar, Chintal Hyderabad 500054

    The issue that I have experienced was: delivery boy not delivered and placed status as delivered. when I raised complaint after two investigations amazon simply telling we con't do anything and closing the call and even they have blocked my calls which I have prime registered.
    I have attached proof of that delivery boy chat with me in whatsapp.

    It occurred on: 10/10/2021
    Amazon India customer support has been notified about the posted complaint.
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      R
      Rajesh Rimpa
      from Agartala, Tripura
      Oct 23, 2021
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      Amazon has refunded an amount of Rs. 10700/- on 06/10/2021, but it not received in my account. I also contact with my bank but no solution come out.
      Several time I call to amazon customer care, but they also couldn't resolved the matter.
      Order ID :[protected]
      Reference number : 30005412801275053664908
      Amazon India customer support has been notified about the posted complaint.
      Oct 23, 2021
      Updated by Rajesh Rimpa
      Yet not received the money

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        S
        Sareena m s
        from Ernakulam, Kerala
        Oct 23, 2021
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        Address: Kerala

        I got the refund amount on my amzone pay online app with a misunderstanding.But i have to transfer the amount to my bank account... There is no option to contact amazone customer care...I hope to solve this issue.. Thank you!
        Amazon India customer support has been notified about the posted complaint.
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          K
          Kantamani Chaitanya
          Oct 23, 2021
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          I have placed an order for Blue Star 1.5 Ton 3 Star Fixed Speed Split AC in Amazon. Instead I have received different product (Indoor unit Inverter model & Outdoor unit non inverter) on 5th October. This details got to know from service technician. I requested for replacement for the wrong product. Initially they agreed for the replacement and they asked me to wait until the stoke is available. Now they are telling, we can't replace the product and arranging for refund with old price. I am ok for refund with current product price. In that case I have to put 3000 rupees from my pocket. Product was delivered on 5th of October still the issue not resolved and I am unable to use the product. Again I have to pay additional 1500 rupees for uninstallation.
          Request you please help regarding the issue.
          Amazon India customer support has been notified about the posted complaint.
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            A
            Amit Kumar Digal
            Oct 23, 2021
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            Product missing (only 1 quantity received against 5)

            Have ordered Pampers XXL 28 pieces diapers of 5 quantities and along with that some other items too on dated 04.10.2021. But I could only receive 1 quantity out of 5 quantities I have ordered. The package was well packed and no tampering but still the item of 4 quantities was missing right out of the delivery box. I even complained this matter to Amazon, they started investigating on that issue and later they arrived to a decision that everything...
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            P
            Prasad Pokala
            Oct 23, 2021
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            Address: Nordson India Private Limited, No. 143-A, Bommasandra Industrial Area, Bangalore 560099

            ORDER #[protected]

            Out of the 2 nos. Qty's Faber 4 Burner Glass Cooktop Power 4BB BK Manual Ignition Gas Stove (Black) purchased, one nos. was found to have parts missing and the package badly damaged.

            Immediately, raised a complaint and demanded for a return. Returned was confirmed for 19th October but never picked up until date. Also a couple of reminders were sent thereafter, but still the return hasn't happened.

            Request to have the item picked up and the amount credited to my account.

            Best regards,

            Prasad
            Amazon India customer support has been notified about the posted complaint.
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              T
              Tanunegi
              from Dehradun, Uttarakhand
              Oct 23, 2021
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              I ordered askets from Amazon but i return on 25 September but i still didn't get my refund back of 1624rs. Amazon give me rrn no. SQB0VXTI0000KSNJ8978. Please help me in this
              Amazon India customer support has been notified about the posted complaint.
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                G
                Ganesh Balaram Matondkar
                Oct 22, 2021
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                Deasr sir already more than 2 month past but yet not recive my parcel, this is serious matter please do not ignore.
                Amazon India customer support has been notified about the posted complaint.
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                  R
                  RohitDixit54
                  from Meerut, Uttar Pradesh
                  Oct 22, 2021
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                  Resolved

                  Address: Shankar nagar kunda Partapur Meerut 250103

                  I ordered a phone Redmi Note 10s from Amazon.in on date 10/10/2021 in this Great Indian Festival Sale and I got the delivery on 14/10/2021.when i unbox the delivery package I found a detergent soap instead of phone inside the box.
                  I complained about it immediately in Amazon on the same day and also share a video to them which i made while unboxing but they denied my complaint.I tried many times to get some solution but no solution is provided.
                  I want to get my refund or the replacement of the phone.
                  Here are my product related details below:-
                  Order no :[protected]
                  Tracking I'd :[protected]
                  Name :- Rohit Dixit
                  Phone no :- [protected]
                  Nov 1, 2021
                  Complaint marked as Resolved 
                  I give on contacting to customer care that I haven't get the product and finall today they accept it and send me my refund
                  Amazon India customer support has been notified about the posted complaint.
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                    B
                    barkhainternational
                    from Panipat Taraf Ansar, Haryana
                    Oct 22, 2021
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                    Address: 1220 SECTOR 12 HUDA PANIPAT

                    I have ordered wähl 09854624 trimmer on 6th October 2021.it Is been delivered marked but I have not received any order.i have paid the money by my credit card at the time of doing order.now I am calling amazon customer care from last 10 days but really they are saying that the order is being delivered but we are asking again and again for give us proof of Delievery But really they are not responding.
                    please help otherwise we will take legal action against amazon .
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      Nookeswarao Yellabilli
                      Oct 22, 2021
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                      There are send me offline message and whatapp number said " it is online job it is merchant you get commission like got msg
                      Amazon India customer support has been notified about the posted complaint.
                      Oct 22, 2021
                      Updated by Nookeswarao Yellabilli
                      I thought it is job and I was processed with then .. afterwards I check it I though fakes and it is check it Google so I lost 600rs
                      Oct 22, 2021
                      Updated by Nookeswarao Yellabilli
                      TIU mall

                      Hello sir please help me. He took all my money. I have taken all the money I had. Now I have nothing, are speaking to me and put money. I am also coming from my school fees money. Gave them, tell me from where can I get them? Please help me man. Got my money.
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                        R
                        Ranjith A S
                        Oct 22, 2021
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                        Website: ws0888.com/#

                        I Lost 3000 amount and my friend loss 160000 amount in this scam, they are telling us to deposit amount in some website and telling us to add more and more money
                        Amazon India customer support has been notified about the posted complaint.
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                          cheechell
                          Oct 22, 2021
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                          Address: 1155-1 FIFTH STREET EAST PALANISAMY NAGAR KUMBAKONAM
                          Website: amazon.in

                          Amount debited from indian bank mutt street kumbakonam
                          account number : [protected]
                          twice 949+949 on 16/19/2021 to amazon payment
                          order[protected]
                          [amount debited but transaction failed]
                          inquired amazon customer service they said no amount has been credited to them.
                          [amount must been stuck in between]
                          kindly check and re credit the amount
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            Rathiraj
                            from Chennai, Tamil Nadu
                            Oct 22, 2021
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                            Address: Web
                            Website: Amazon

                            Sir,

                            I have purchased Amazon product on 12th sep the same returned 26th sept due to product damage, committed that they will refund by 1st oct, but still now i didnt receive my Refund,

                            this transaction done thru KVB debit card

                            Refund ref ID SOWAOBF20000KSM4CPRI

                            both party not responding, pl address the same
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                              R
                              Roonn
                              Oct 22, 2021
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                              I (bunty daswani) had purchased samsung galaxy tab a7 26.31 cm (10.4 inches) slim mettal body, quad speaker with dolby almos ram 3gb rom 32gb from amazon on 31.08.2021 order no. [protected] 4827543, invoice no. Bom73053800 and same has been delivered on 02.09.2021.The deliver product was not in working condition and same has been informed to customer care.I got response from amazon customer service for pick up but if they come then never take my tablet back then so many times i have complained but no response each time they give me a different date. But nobody had came to my residence for the same.Again i had called to customer care and got the same reply for pickup on 11.10.21 but till now nobody had come to my residence for the same.
                              Amazon India customer support has been notified about the posted complaint.
                              Nov 01, 2021
                              Updated by Roonn
                              Yet not solved my complain from amazon
                              I received a dead Samsung tablet from amazon…
                              No one responded me. Almost 2 months gone..

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                                D
                                Devchoudhary
                                Oct 21, 2021
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                                Website: Amazon

                                I ordered a product and the product was missing from my package and then I raised a refund request and the request has been accepted by amazon and they promise me to initiate my money in 4-5 days after 4-5days i again contact them and asked about my refund and then they said that refund has been credited from their side but i haven't received my refund yet and it almost more than a week completed. Please help me 🙏. Order id[protected]
                                Amazon India customer support has been notified about the posted complaint.
                                Oct 22, 2021
                                Updated by Devchoudhary
                                This is not resolved yet.
                                Oct 23, 2021
                                Updated by Devchoudhary
                                There is no response from amazon. I want my money back
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                                  S
                                  sande19
                                  from Mumbai, Maharashtra
                                  Oct 21, 2021
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                                  Order Number:[protected]
                                  Customer name: sandeep Raut.
                                  Estimated delivery date: 12- 15th October 2021.
                                  On 15th October 2021, customer care executives assured the delayed delivery by 21st October after that claim can be done for refund.
                                  On 21st when asked about refund, the customer care executive of Amazon said that seller will contact wihin 3-4 business days and I have to raise concern to seller directly.
                                  This was assured on 15th October but no seller has contacted me till date.
                                  I have purchased item from Amazon India and its Amazon's duty to either process refund within 1-2 days or arrange delivery of product within 1-2 days.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    nazir.tcp
                                    from Bangalore, Karnataka
                                    Oct 21, 2021
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                                    Address: a

                                    I have order a printer from amazon.in on 6th Oct 2021 and made payment of 13, 579.00 at the same day.
                                    But when I received the order I see there are some sketch pens instead of printer.
                                    I contacted the customer care and they said they contacting with seller and get back to you within 3 days for action plan.
                                    They refused to replace my product and asked to buy again the new product if get the same it which is cost now showing in amazon is around 22000 Rupees.
                                    So, Kindly look into this with priority I need the product replacement.

                                    Order id Order#[protected]
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                                      Prasanth R S
                                      Oct 21, 2021
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                                      Address: Prasanth RS, PRS Bhavan, Marayapuram, kappukad. Kanniyakumari Dist -- 629162

                                      As i mentioned above, i transferred 5k to a person through Amazon pay method. The amount is deduced from my bank account, but the amount is not yet received to the recipient, in amazon pay it showing like Pending and the amount will be credited in 2 days, but the amount is not yet credited.

                                      Bank Reference ID:[protected]
                                      Transaction date:[protected]

                                      i attached the screenshot of the transaction
                                      Amazon India customer support has been notified about the posted complaint.
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