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Amazon India Complaints & Reviews

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Last updated May 10, 2024
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Amazon India reviews & complaints page 164

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P
prakasht83
from Noida, Uttar Pradesh
Aug 7, 2021
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Refund-Order no- 408-0387864-6263503

I ordered (Order no[protected])5 tables (Klaxon Scarlet Engineered Wood Study Table, Laptop, Computer Table Desk for Home & Office (Asian Walnut)

on 15th July but I got these tables without an assembly kit so I got replacement for these tables on 21st July after calling Amazon customer care. However, in this replacement I got 1 table fully damaged (2 parts broken from the same length/lines). I called so many times...
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Lipi Gandhi
from Ahmedabad, Gujarat
Aug 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding product installation not completed

I bought Eureka Forbes AquaSure from Aquaguard Delight (RO+UV+UF+MTDS) 7L water purifier, 7 stages of purification with Ultra Filtration (White) from Amazon and during the installation I found that the product was defective. And as per Amazon the technician must provide the product defective report but the technician that came for installation said they don't provide anything like that.

But After calling customer support and...
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Swethamanikandan
Aug 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received in my account

Website:amazon.in

I have ordered a pair of real basics pajama set for ₹1299 and later cancelled it.Amazon states that the refund has been processed. But even after 5 working days (maximum refund time limit) I have not received the amount yet in my Indian bank account.
Order no:[protected]...
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Hi Amazon,
My return request of Redmi 9 power (Blazing Blue, 6GB Ram: ORDER #[protected] had been generated on 22nd July 21, One Amazon guy had come to my home around 1:00 PM on 23 july 21. He told me you have returned Redmi 9 power (Blazing Blue, 6GB Ram), Then I spoke him yes. He had collected this mobile, Again another amazon guy had come to my home then he told me for return said maobile. Then I told him, mobile has been...
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Malathesh
from Delhi, Delhi
Aug 6, 2021
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Ordered product

I have placed an order, It's been 12 days that the order has no tracking information.
We have been trying to reach customer service but it's very disappointing to hear non progressive update. They say that matter has been escalate and ask us to wait 3 working days, when I reach them back, same story continues.
#pathetic #unfaithful #complaint #worstservice...
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subodhk05
Aug 6, 2021
Oct 17, 2021
This thread was updated on Oct 17, 2021
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Serial number not mention for the purchase done

I spoke to customer care and came to know all customer doesn’t get the serial number listed to claim warranty. I purchased a product on Amazon for laptop and today when I try to claim warranty with dell they are asking me for invoice which should basically have service tag number. Amazon lied that they do not provide this to any customer I checked with my friend he has it.

Because of Amazon I am not getting warranty claimed...
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Rakeshgowda09
Aug 6, 2021
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Refund initiated but not received the money

I have ordered a two set of product, but delivered only one. So i returned it. They have refunded only half the amount. They are telling that they have initiated the refund on 28th July. But still I have not got the money. They have also sent me the reference number[protected]...
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Lokeshanand
Aug 6, 2021
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Fraud process in amazon

Address:Amazon india pvt limited( corporate office)2nd floor,safina towers, opp to jp techno park, no-3,ali asker road, bangalore - 560052

This person doing fraud job process in amazon.in.
Person name suman
Contact no.[protected]
Email id - [protected]@jobindiaamazon.in
He is sending mail from above email id and cheating to any one saying your selected for team supervisor post.
He had cheated me and my friend kumaresan.k
Contact no.[protected]
Email id - [protected]@gmail.com
Employee id provided after payment - AZF89647br...
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Rajni0008
Aug 6, 2021
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W26+ Smart Watch

I NEED HELP - AMAZON CUSTOMER CARE. This is first time that I am facing such issue with Amazon, I have received missing product. Ordered w26+ smartwatch 1.75 inch #[protected] on 28-July-2021. Firstly I received different item, then I got it replaced, but second time I received empty box with only strips and not the watch. I told this to the delivery person but he was unable to help me, so I called customer care and had a word with...
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M
mehuldp
Aug 6, 2021
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Order not received after 60 day

Order on 25may 2021, order did not dispatch, can not cancel order, can not get refund, customer care response are unacceptable and after 60days issue still same as on 27th may 2021....
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1. A sum of Rs. 299/- was expected to be credited by 05th May 2021, still not received.
(Order number:[protected]

2. On a differnet order of Rs. 299/- the amount wasn't received. It was expected to be credited by 22nd July 2021.
(Order number:[protected]

I would like Axis Bank to resolve the complaint and process the refund ASAP....
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Address:Cloudtail India Private Limited, Ground Floor, Rear Portion, H-9, Block B-1, Mohan Cooperative Industrial Area, Mathura Road, New Delhi-110044
Website:www.amazon.in/AmazonBasics-Refrigerator-Dispenser-Silver-Finish/dp/B07R9NJFYF/ref=sr_1_1_sspa?dchild=1&qid=1628175012&refinements=p_89%3AAmazonBasics&rnid=3837712031&s=kitchen&sr=1-1-spons&psc

I had raised a complaint (1 Aug) on the refrigerator stopped working on Amazon order support for their Amazon Basics brand. The appointment was schedule on 5 Aug, which was not executed. Upon on contacting the service technician he was indisposed and clearly responded he will not be able to make it. Now the service has been automatically rescheduled to 13 Aug 2021....
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Rahulagg1
Aug 5, 2021
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Refund amd blocked

I have ordered a electronic item, A car amplifier from amazon but i got an empty box woth some thermacol and stones in it. I tries reching amazon about the same but they refuse to take the responsibility and blocked my account. What should i do...
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Shivaprakash.M
Aug 5, 2021
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Product damaged but packing box is OK

Address:NO 402 S L V HEIGHTS

Order #[protected]

Received with the miniature motor mounting grove is broken & the broken piece is on the motor shaft. Broken part is critical for the smooth rotation of the solar device, so the item is not useable & I need either 'Return & refund' - or - "Replacement"...
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Mohammad Abdul Sahil
Aug 5, 2021
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I am complaining about my refund of amount 3,400

Website:www.amazon.in

I recently ordered Realme Buds Air Neo from Amazon but I was about to receive my refund in form of cheque and I told them to cancel my cheque and refund my amount in form of my bank account. its been 1 month i Haven't received my Refund....
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K
kchristian
Aug 5, 2021
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Fraudulent charges

I am receiving fraudulent charges to my checking account from Amzn.com/billwa
7.05.2021
Amazon Prime *296LM11I0 Amzn.com/billWA
#24692165S2XYT91XV
Manually Entered
$119.00

Please refund immediately...
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Pari Nita
Aug 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized ACH Debit registered by Bajaj finserv

I have received the following sms from bank:
Dear customer ACH Debit mandate registered for Rs. 50000.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXX51034 for BAJAJ FINANCE LTD with UMRN No.HDFC[protected].

I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith....
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Dattatri R K
Aug 5, 2021
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Refund from Amazon which is not got since 4 month

Address:Bengalore vasanth nagar

An amount of 1673 is transfers to Amazon through googlepay upi o 8th March

Canara Bank and googlepay says amount is successfully transferred to Amazon
BUT AMAZON SAYS THEY DIDN'T GOT AMOUNT TRANSFERED
Upi translation of.[protected]...
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surya1994
Aug 4, 2021
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Amount deducted from my bank account

Today 04 aug 2021, my HDFC account got hacked and amount deducted {55000 INR} to Billdkamazonsellers via netbanking....
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S@ur@bh321
Aug 4, 2021
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Amazon refund but still not credit in my bank

I have cancelled ant audio 1200 and Amazon refund my money on 19/07/2021 that has to be on 24/07/2021 but not received my money from bank.
My refund reference no is[protected]...
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