Amazon India Complaints & Reviews

Respected Sir/Madam, Amazon has kept my amazon account on hold since a month, i am following up with the customer executive and i have send them every details asked by them but still my account is on hold. its been a month now but no response from them. i have contacted them more than 15-20 times. Every time i call them they fill up some form and tell me i will receive a call from the amazon account speacialist team but i never get a call/sms/email from them. And i had ordered a item from that account worth Rs.22, 100 in, i didn't receive that refund neither the order. Since so many days amazon has harressed me alot. Please help me out so that my account gets unhold and i get my refund.

Very very very very bad service by amazon customer executives

I have booked this product
Amazon Brand - Symbol Skinny Fit Men's Jeans which order no.[protected]
With 1 quantity amount is Rupees 509/-.
I have washed it properly AND follow COVID-19 PRECAUTIONS Before used it .

But I have got its colour goes to fed doen after 1st wash so
I have done it's return on 20th -September 2021 according to terms and conditions of amazon because its colour goes to fed after 1st wash .

Now amazon is saying that is not my product.
And we will not be refund your amount Rs 509.

Kindly help me because no any executive are lisssten to me and my issues.
I have the return label instructions page.

You can contact me
[protected]

Pls pls pls... Help me

Dear sir/mam one of my refund amount rs 504/- which send to my account on 29th sept. 2021 from amzon.in they send to my account they also provide refund reference no.#[protected] and i have waiting almost 4 days but the amount didn't reflect in my account.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date-29th sept.
Dispute amount - 504/-
Refund reference no.[protected]
Account no.- [protected]
Branch- Ramnagar Roorkee Haridwar Uttarakhand 247667
Ifsc- CBIN0284007
Phone no- [protected]

I have been requesting for a refund from AMAZON india services from past 4 months, but afraid its of no use. Please find the details below

I have given the Purchase details and amount below

There are two orders and i have referred them as order 1 and order 2 below

order 1 purchased on[protected]
amount - 2599

order no- [protected]-7047560

order 2 purchased on[protected]
amount -730

Order no[protected]

As per the mail from AMazon

Order 1 ( Rs. 2599/-) date of refund is 14-06-21
order 2 ( Rs. 730/- ) date of refund is[protected]

Mode of refund is by transfer to the bank account ( which mode) iam not sure in none of the bank accounts i have received any amount

Please note : I have been a customer with AMAZON for more than a decade now, but have apprehensions in trading with them now. They are loosing their brand value by ignoring the customer grievances. On repeated reminders also they did not revert on my mail nor did they give any resolution, rather they asked me to file a case against the bank. Hence i decided to address the issue to HDFC bank grievance redressal, and they provided all the proofs which state that there was no credit at all from AMAZON.

In such a scenario please confirm whose doors to be knocked by customer

iam also appending the mails sent by amazon. Please help

My order is canon m50 mark 2 camara amount pay 39888 but
recieved wrong item two lens coffe mug
Isca returns from company are not refunding
order no.[protected]
mobile no. [protected]
email [protected]@gmail.com

I got a text message that I can earn[protected] daily so I messaged to the what's app number of +[protected]. He sent a link and said to register to the account . After successful registration I have and telegram account of @Andy2233 and told to message her and she will help you next step . So I messaged her she asked for registration ID I sent her my id she told me recharge of 200 and the system will give you 100 if you complete the task you will get commision and at first level I I completed the task and she asked do you continue I said yes after this I completed but she told you should complete today's task then you can withdraw I thaught that after this I can withdraw so I continued after the second stage she didn't ask e anything and upgraded me to third level .I told her I don't want to continue but she said if. Continue this you can withdraw so trusted and borrowed money from friends and. Hardly completed 3 tasks and told I don't have any money to continue I want to withdraw she said no and and told if you complete the task u can withdraw they kept my all invested amount in freez and I can't withdraw alsoo I had borrowed 55k and invested but they are making fraud .I think that this complaint will help me out and others who are getting like this message .I think Cyber security department will surely help us.

Dear Sir/Ma'am,
I placed a order on 14th August 2021 on Amazon & make payment of INR. 928.00 through HDFC net banking and payment deducted successfully but by mistale I cancelled the order on same day. I haven't received the refund amount yet. When called & asked for my refund amount they give me 2 reference no. & said that we refunded your amount.

Oreder ID's are:[protected]
[protected]

Ther gave me reference no. are

RRN of amount 559 rs is[protected]
RRN of amount 359 rs is[protected]
I'm requesting you to kindly do the needful.

Regards
Ram Kumar

I lost my 10000

Firstly i got the text message on my number. When i clicked on the link, whatsapp group thing was opened. There i asked this lady about the project. She told me that due to pandemic they are staying in Westin Hotel, Gurgaon, and working from there. I asked here how come she is having Amazon Card when the message is from Flipkart. I told her to call me and discuss the things, but she said due to restrictions audio calls are not allowed, and facilities are not given for the same.

I decently said sorry to her that without your authenticity proof i won't go ahead. She abused me. She used this line "ur mother will die at home", and then blocked me. As i has a doubt i took screenshot of her ID Card which is fake. I am gonna make a police complaint, and complaint in cyber cell as well.

I even called WESTIN HOTEL, Gurgaon on 30th Sept, 2021, and had a word with Duty manager [protected], [protected]

I am going to take an action against amazon, and flipkart as well

I have not received my refund yet. As per Amazon they have initiated amount on 13th of September 2021. As per bank you are saying have not credited the amount in my account. Whom to trust?

Amazon has assured that we will receive our refund with in 5 business days on 9th august 2021 but it's not here till after a very long time of wait reference id given by amazon is provided in the photo

I have ordered whey protein
Which i got in a defective state
So i called customer service for refund or replacement.
But still its been a week now
I haven't received any updates
Pls refund my amount or replacement of that product.

Placed an order worth 748/- on Amazon and had to cancel it later on...I still havent received the refund they provided me with a wrong RRN number which is same as the transaction UTR number as my PhonePe i have been complaining again and again that i checked with the bank and both transaction and refund cant be the same number. They havent processed any refund and still they are adamant that its not their fault and raise a complaint with the bank. I have checked with the bank and they are clearly stating its the transaction done from my end to the bank! Really disappointed with such terrible service from amazon i used to be a regular consumer but incidents like these break our trust. Cant believe such reputed companies end up in such frauds. The customer service executives are really adamant that the refund is issued but are providing wrong reference number and asking me to talk to the bank its a mistake from Amazon's end i clearly verified with the bank!

Amazon initiated refund but not yet credit ed by axis

I purchase products from Amazon and return, they initiate refund on 21sep2021 but yet not credited in my account

On August 31, the trimmer was booked on the Amazon app, even after the cancellation of the PR order deducted from the PayPay account, the money has not yet come back. If you bat from Amazon customer, then you have to pay money on Amazon's side. plss just get me 599 rupees transferred to my account.

On August 31, the trimmer was booked on the Amazon app, even after the cancellation of the PR order deducted from the Pay account, the money has not yet come back. If you bat from Amazon customer, then you have to pay money on Amazon's side. plss just get me 599 rupees transferred to my account.

Sir, i have ordered one wash basin from Amazon.in of Rs.3200
RRN number-30005412451244002792486
Order Id number[protected]
I have to get refund on 13sep2021 in my UCO bank debit card but not yet received till now
I have done my payment on 1 September 2021 in Amazon.in
Please help me to get my refund...

I ordered this shelf on 5th September 2021. It was supposed to arrive at the time of 14-15th of September but it kept running late so I cancelled the order and the refund process was to happen when the cancelled product reaches Amazon. But that is not the case here. Im getting no update on the refund or if the product is being returned and I cancelled the order on 23rd September. This is a case of fraud and i want my money back. The order no. is[protected] and the tracking id provided is[protected]. Thank you for looking into this matter

ORDER #[protected]

Brought a puma wallet on sep 4th, started using it after a week, after 15 to 20 days it started to peel. When contacted customer care they said the return period is closed.

Feeling cheated on buying this cheap and fake product from amazon/