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Amazon India Complaints & Reviews

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Last updated May 10, 2024
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Amazon India reviews & complaints page 19

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B
Bjnd
from Vidisha, Madhya Pradesh
Jun 3, 2023
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Order replace

Address:Trd railway colony vidisha

Sir I order a phone from Amazon but I recieve defected phone, i am replace order same day and Amazon costomer care say your phone replace in few day but now 5 months my mobile not replace...
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178karthik
Jun 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Providing RRN(Refund Reference Number)

Address:10th floor, Raheja Mind Space, Building No:9, Opposite, The Westin Hotel Rd, Phase 2, HITEC City, Hyderabad, Telangana 500081

I Ordered Oppo F23 phone on 18-May-2023, then i cancelled the order on same day itself 18-may-2023 because i found a better phone than this in other platform, the order was cancelled, then i called on 24 may-2023 that i didn't get my refund, they asked me to wait for 2 more days, then again I have called the Amazon Customer Care Number On 26-May-2023 that i have not Received the Refund Yet, they told they will raise ticket and give RRN(Refund...
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S
Sigam
from Indore, Madhya Pradesh
Jun 1, 2023
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Fraud, scam

Address:Bhicholi Mardana

Amazon mei refund ka issue h ki mere paise Amazon nei dusre Bank account mei transfer krdiye hain aur uske baad maine sab dur complain kiya aur phir uske baad maine yaha https://www.consumercomplaints.in mei bhi complain kri thi refund issued nahi ho pa raha tha aur amount tha Rs-945 aur phir 2 din baad iss number se call aata h [protected] ye ghatiya admi bolta h ki woh https://www.consumercomplaints.in se baat kr rha h aur meri problem solve hogai h ye mei gmail...
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pkp1415
from Delhi, Delhi
May 30, 2023
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Fire-Boltt Gladiator (BSW072) Smart watch not working - still under warranty

Hello,
My name is Pawan. my smart watch is not working properly since last month. I bought this watch from amazon on 11th march 2023 and received on 13th march 2023 after replacement . It is still under warranty but I have lost the bill for this watch but I have the order details of this watch along with the screenshot my number is also blocked because my phone is stolen I am having some problem in restarting the same number again...
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Hi team- This to inform you i have order on 28 may 2023,

2 items of order [protected].But watch (Casio Vintage Series Digital Grey Dial Men's Watch-A-158WA-1Q) not received in amazon packaging box. Neither delivery guy handed over any other package but in order details showed that both items are delivered which is wrong.

Delivery guy number was [protected] who came for delivery on 29 may2023br...
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L
Luqalo
May 30, 2023
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Fraud/Scam

I made all the necessary payments these people wanted, I spent over 60K which I took from colleagues and friends, they told me the payment has been processed and I should patiently wait for my money to clear in my bank which will be in the morning. I have not heard back from these people, please help....
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Prachi Singh11
from Mumbai, Maharashtra
May 29, 2023
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Complaint and refund

I had ordered a watch from Amazon on 6th May 2023 and I received an different colour than what I had ordered. I had Ordered dark green and received blue.

Hence I returned the same product that was picked up by a guy on 18th of May 2023.

Now after I didn't receive any refund I tried CONTACTing them on chat and a guy told me that investigation is raised.

Now when I CONTACTed them and asked to almost...
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B
bhavani09
from Hyderabad, Andhra Pradesh
May 29, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Cheating Done by Amazon

Hi,
I ordered a Logitech G402 Wired Mouse on May 9, 2023, for 2195 rupees.I received the other on May 11th, 2023, and I got a different model, like the wireless version of it, so I complained about it, and they said they would investigate and asked us to call after 8 days. I called again, and they said they would pick up the item and refund my amount within 5-10 business days. Today is May 29th, 2023, and I have called again to them,...
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Chaman Mishra
from Faridabad, Haryana
May 29, 2023
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Amazon team not return my defective products

Dear Sir,

Amazon team not refund my return...
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S
shiviitian
from ranchi, Jharkhand
May 28, 2023
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Books complaint

Dear sir/ mam
maine 14 may ko books order kiya tha but aaj 28 may hone ja rha yani 14 days or meri books bhe deliver nhi hua . please meri order deliver karo yha payment wapis karo .
please jaldi kariye mam . even tracking order bhe shipped pe he atka hua hai
date of order= 14 may 2023
Order#[protected]
https://www.amazon.in/gp/product/[protected]/ref=ppx_od_dt_b_asin_title_s00?ie=U...
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S
sourav2348
May 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Amazon Order# 171-0647769-0782716

Address:Hyderabad

Amazon delivery order cancelled my order and amazon still not giving refund of my Order#[protected]. I am very unhappy with services and please treat as a severe escalation about the entire process followed during the ordering and delivering of my product. Why should I wait for return to the seller for sending damage order. Please initiate refund immediately....
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Tarun Kumar Basak
from Mumbai, Maharashtra
May 26, 2023
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Shoe received different that booked as well as used up one

Address:Raja Sarat Chandra Road, Post: Malda-732101

I have booked a DELWIN Shoes on[protected] Order #[protected] and the item received on[protected]. On opening the parcel I astonished to find that a used-up chappal moreover a different from the item I have booked inside the parcel. I have already provided photo and video clip of the defective product in the Amazon's complain zone. I then and there processed for replacement of the item with the new one as I booked. The matter is now under...
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N
Nimi Tiwari
May 25, 2023
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False warranty information on platform

We bought a TCL Smart TV via Amazon. Order ID:[protected]. The TV costed us ₹79900/-. When we bought the TV, amazon displayed 2year warranty. The TV Screen has developed a long black patch. We contacted Amazon to complain about the same believing that our TV is under the said warranty period. Amazon agreed that the warranty of 2years was mentioned, however, this was denied by TCL. TCL estimated the cost of repairs at 90% of the...
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Address:jabalpur

I am writing to file a formal complaint against Amazon regarding a recent purchase of a Samsung phone, which has been plagued by persistent heating and hanging issues. Despite repeated attempts to resolve the matter with Amazon, I have been met with poor customer service and a refusal to comply with their own refund policy.

On 4th May 2023, I placed an order for a Samsung phone through Amazon. To my disappointment, the phone...
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I am writing to file a formal complaint against Amazon regarding a recent purchase of a Samsung phone, which has been plagued by persistent heating and hanging issues. Despite repeated attempts to resolve the matter with Amazon, I have been met with poor customer service and a refusal to comply with their own refund policy.

On 4th May 2023, I placed an order for a Samsung phone through Amazon. To my disappointment, the phone...
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Harshad Ravindra Lunkad
May 25, 2023
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Refund of received wrong product

Address:Premraj Chambers

I have ordered apple ultra watch with order no.[protected] on 17th April of starlight colour but I received midnight colour, same time I called coustmer care and asked for exchange or refund, they asked me to open the product as per policy and share images, I told them the colour is different and clearly written on product on box them why to open still they told as per policy it is mandatory same time I opened the box and shared the...
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Sharon Aman
from Kollam, Kerala
May 24, 2023
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Michelin bike tyres defeated purchased on amazon

Address:Shariar manzil,muslim street,Kottarakara po Kollam

I purchased a michelin tyre on Amazon (6 may 2023 ) and i only used it for 1 week around 50 km and the tyre got damaged and cannot be used now . Please give a replacement or refund .Amazon doesn't check the product quality by seller and they don't give a resolve for there issues .i want a replacement or refund...
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D
dhruvatrivedi
from Solapur, Maharashtra
May 24, 2023
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Return Fraud

Address:A-114, First Floor, Harsha Gateway, VS Reddy Colony, Kadugodi, 560067
Website:Amazon.in

I ordered a home ladder on 27 April 2023 however; Amazon delivered me sports equipment's. Immediately I asked for return request, however, it has been a month that no one from Amazon has come to pick up the return.

Due to this my INR 4000 is stuck and return window is expiring soon. No one responding on my query and every time I call, they re-raise the request for return but no one comes to pick it up....
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P
Pranay.97
May 22, 2023
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Misbehaviour by delivery boy

Website:Amazon.com

I have order books from from Amazon which was to be delivered today(22 /5/23) the delivery boy came today to deliver the order due to some reasons my phone wasn't working at that time he asked me to give OTP, since my phone wasn't working i said I will be giving OTP after some time, i took the package from him and teared the package from side just to check if it was the correct item, as soon as I opened the package, he started shouting and...
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R
Ramkishor Dudi Bhai
May 22, 2023
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My recharge refund please

Address:Bhed nagaur
Website:amason689.com/index/user/register/invite_code/ZFXS5J.html

Dear Sir,
I was introduced to this platform through an add through Instagram and WhatsApp message for part time job. First they made me add Rs.200 to their account and successfully transfered back Rs.450. Then they made me recharge and amount of 1000 and again 100 and after task completion transfered 1500 successfully to my account. After this started the fraud practice. They alloted me similarly a 6 task and asked me to recharge...
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