Amazon India Complaints & Reviews

When I first time ordered received without free kit hence I returned it. I have ordered same item again but I was not in city due to emergency and package was given to the my neighbour and when (31st May 2021) I came & collected from neighbour and came to know that the USHA sewing machine itself not delivered and but only free kit received. This is really shocking for me. Whatever my savings was there I spent on this sewing machine and earn some money by stitching clothes in this horrible situation due to Covid 19. I know that return time is over. Hoping I will get sewing machine or amount returned. Still I haven't opened package attaching screen shot for your reference.

I ordered PS4 Marvels SpiderMan Miles Morales video game on Amazon (order number is[protected] but I’ve received a fake product (received blank CD instead of the actual PS4 game). Amazon claims that since this product is non refundable, I should get in touch with cloudtail India (the seller). I even tried reaching out to them but got no response.

I also noticed that I am not the first customer to receive a fake product (see reviews in https://www.amazon.in/dp/B08LFBM5JV/ref=cm_sw_r_cp_api_glt_fabc_XP7DCKJRV55T0F9H...⇄ please escalate this with Amazon India/Cloudtail India and trigger my refund.

It is escalated here and brought to your notice that :
I had ordered "Herbal Life NiteWorks L-Arginine" 4 boxes ( Hereby referred as the "My Order") on 7 April 2021, which was prepaid with Rs. 13, 200/- ( Invoice duly attached)
I received delivery on 10 April 2021. On opening the delivery, I found 'One box of herbal Life Active Fibre Complex' ("herein referred to as the "Wrong Product") ( Picture duly attached)
I had made several calls and written on chat boxes of Amazon Consumer service several times to refund or replace the Wrong Product and received reply that it is non refundable/ non replaceable order;
I had also dropped several mails which are in trailing mail for your reference in the same context;
I would hereby like to clarify that a Wrong Product has been delivered to me instead of My Order;
Keeping in mind the loyal customer, it is requested to either refund my money or replace the given product as it is of no use to me. There has been severe negligence on part of your seller and your team. Also, on raising the issue there has been no consideration to understand the matter. This attitude is not expected from an organisation like you.
After making several complaints via mail, via twitter I now escalate the matter to you. I had also mailed my complaint on the [protected]@amazonpay.in, which is available on Amazon.in/help but I was again severely disappointed.
I was then refunded amount of Rs. 3300/- but still 9900/- is pending. And informing the same via several mails, I still havent got any satisfactory response.

Sir I ordered a bag in Amazon 499 rs.and refund provided will paytm.Amazon will sent this amount paytm but I couldn't receive my payment so plz help me and clear my payment the refund reference is[protected]

Amount got deducted from my icici account and transaction was unsuccessful.As informed from bank and Amazon, payment is with emvantage.Amount is 999.Transaction date.20 May BIL/ONL/[protected]/Amazon Sel/150j5fDe
Please do the needful.

Hi,

I am Ashok, my mobile number is [protected], I have ordered a Samsung M31 assuming the features provided are best.
But this time, It's the worst model I ordered from Amazon with defects increasing

1) But received product with volume low from beginning,
Adjusted with low volume,

2) The phone used to get switched off automatically from february month onwards.

3) Soon the color of the display, is changed almost half of the screen unable to see, from March onwards

4) In April 28th, the screen display completely gone,

From April 29th i am not able to use my phone, and with Lockdown In Andhra Pradesh, India,

With Extending Lock down,

Till now, I am using a different model phone, with no more trust in the Samsung M series as my cousin
who bought the same model is also suffering with his phone defect

Attached the phone details.

I request kindly take back your Samsung M31 Phone and refund the Full amount As the product is defective.

raising the issue, I have a Warranty period.

Kindly take this issue seriously and take back this Samsung phone and Return the money to my account.

My cousins purchased the same model from Amazon along with me, they are also complaining that the RAM is slow,
the phone is slow, no photo clarity but mentioned 64 MP, expect the storage 128 GB, it's a waste Model completely

Remaining all information or features are not at all satisfactory,
Kindly arrange for collecting the phone and arrange for Refund, as i am stuck with Lockdown.

Thank you,
Ashok dvs,
[protected]

Team Amazon,

I would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on every month of 7th. Could you please assist me regarding this.

My order was not delivered to me by a delivery boy. I have paid all the payment of this to amazon in advance. In this regard I have filed complaint to Amazon. But not satisfactory response. So, please never purchase any mobile with exchange policy with Amazon. because his delivery boy deliberately make issue with your old phone and wants ... for exchange. I request all of you never pay in advance to Amazon

I received a call from Sh. Sonu Gupta, authorised person of Amazon for old mobile handset picture through whatsapp. And I have sent my handset picture to Sh. Sonu Gupta on his mobile No. [protected].

Thanks

I have booked a new mobile vide ID No. SPTP[protected] with your company with exchange. But at the delivery time, delivery boy deliberately challenge my old phone. I assure your company my old phone is original and in best condition. He demands me Rs. 500/- for pasting rear panel. While my real panel is original make by Nokia.. He again said if I pay captioned amount than he adjust this. He wants some money for this exchange.. In this circumstances i refused to him. Now I want your official person can check my old mobile any time any day.

THANKS

Order#[protected]
Ordered on 5 June 2021

Delivered on morning of 6/6/2021

It was a empty box delivered. Entire Item was missing. I already complaints at Amazon Support. Now I need my item delivered or a full refund.

Product Name :
boAt Airdopes 441 TWS Ear-Buds with IWP Technology, Immersive Audio, Up to 30H Total Playback, IPX7 Water Resistance, Super Touch Controls, Secure Sports Fit & Type-C Port(Sporty Blue)
Sold by: Appario Retail Private Ltd

Hi,
I have placed a order in Amazon APP.
Order date
02-Jun-2021
Order #
[protected]

When I placed the order, the shows that it will be delivered by 6 June,

Still now the order is not dispatched. So I called the customer care they are telling it will be delivered only by 12 June.

I did not agree that the delivery date was 6th June when I ordered.

So I asked him what is the current delivery date if I order the same product today.

He said it will be delivered by 12th June. But when I checked in the APP it shows 12th.

Then he replied me that accurate data is available in web version.

I was totally upset with the way Amazon cheated me with wrong information. Don’t know How to believe them now .

Unable to login because notification going on dead mobile number, need login notification on email

Registered email address: [protected]@vbnmm.com

No reply response on your support. I have 2700 money in my pay balance. If you don't allow me to login it will get expire and who will take the blame ?? SHould I file a PIL against your fraud system

Myself Karabi Dutta. I ordered a product from Amazon on May 1, 2021 amounting rs. 409. When I received the product on May 3, 2021 I saw that the product was not the same that I ordered. The product that I got was totally different product, was used by someone, Price-tagless and was in very bad condition. Immediately, I initiated a return and the same was picked up by Amazon delivery boy next day on May 4, 2021. It is almost 1 month but I have not got my refund. I talked to the Amazon customer service more than 20 times but every time they tell me that you will get the refund in the next 2 days. But still now I did not receive my refund. Please help me get my money.

Dear Team,

Received a broken laptop from Amazon.in through unique store their seller. Last one and half month they promise to pick up and last minute cancel the pickup saying not ready. Looks like a staged fraud to cheat me and not pay my refund. Please help me to get my refund.

Amazon Perungudi Hub is responsible for doing this drama.

My Mobile [protected]
[protected]@yahoo.co.in

Sent: Thu, Jun 3, 2021 at 9:08
Subject: Order[protected] will raise consumer court of refund not provided
Team

I received a broken laptop and Last one month iam trying to return the laptop but Perungudi Amazon hub cancels pickup saying they need confirmation from seller unique world store to pickup. Iam no way connected to such emails and I just need Amazon to pick up and issue refund at the earliest.

Pls sort out otherwise I will be left with no option than to approach help from consumer court

Thanks
Anand
[protected]

I have ordered a product from Amazon on 18th May Through my Canara Bank UPI and the price of the product was Rs.1999.00 This is my order id[protected] I have returned that product .After that Amazon has initiated my refund and has given me the reference id against which my refund amount should be received in my bank account within 30th of May This reference id is[protected] issued on 25tg May. Till now I have not got my refund amount in my bank account.

I have purchased a product form amazon at 28 April and I can't receive the products due to lockdown from the amazon. They issued the refund but I have not received my refund amount my refund reference id is[[protected]] i have requested u to please help me and get my refund amount in my bank account...

AMOUNT NOT RECEIVED TILL DATE
Shipped with Delhivery
Tracking ID: DL[protected]CN
Thursday, 27 May
4:52 PM
Returned to seller
CN_Shenzen_P,
4:51 PM
Out for delivery
CN_Shenzen_P,
Tuesday, 18 May
12:08 PM
Package arrived at a courier facility
CN_Shenzen_P,
Friday, 14 May
1:54 PM
Package received by courier
CN_Shenzen_P,
Monday, 10 May
4:30 PM
Returning to seller
HQ,
Sunday, 9 May
Package has shipped
Times are shown in the local timezone.

I am buy a book on Amazon but I am not satisfied with this book so I want to return it and I can complete returning process on 27th may the schedule time for pick up by the Amazon is done 28th may but not yet come .

My money has not arrived in my account. amazon people are saying that we have sent money. haven't come to the bank yet.
RRN- 74332741145114462703529
mob no- [protected]