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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 207

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V
V!nny
May 14, 2021
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Hi I need to cancle the order of order id[protected]
Tracking id- [protected]
It was a gift and the person is not in the location which I shared and cannot receive now, I have ordered something else as a gift to new address. Please cancle the order I do not want the person to receive the order. Kindly understand
.
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    paramit
    May 14, 2021
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    I have refund one product to Amazon due to
    Defect.They informed that they have credited
    The refund to my bank a/c[protected], IFSC code ucba0001057
    On 10 the may, but till date no amount is credited.
    Pl.look into the matter and oblige.
    Thanking you
    Yours faithfully
    Paramita Basu
    Dt: 14/05/2021
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      E
      Er.Akshat_Vocals
      May 14, 2021
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      Address: Jaipur

      Hi!
      My name is Akshat Khandelwal. I'm a regular customer of Amazon India. I ordered something but didn't get the right item. So, I requested to refund for that item for 6499/- but I didn't get the refund yet in my Bank Account. Kindly, take some needful step so that I can further proceed for my transactions.

      Details-
      Order Placed - 19/04/2021
      Order I got - 25/04/2021
      Return Pickup Scheduled - 26/04/2021
      Picked Up - 27/04/2021
      Refund Initiated - 27/04/2021
      Refund credited to my Bank Account(acc. to Amazon) - 30/04-02/05
      Today's Date - 14/05/2021

      Here is the reference number of the refund:[protected]

      Regards-
      Akshat Khandelwal
      [protected]@gmail.com
      +91-[protected]
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        A
        Anjoos
        May 14, 2021
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        Address: Na

        I have purchased an item from amazon and they initiated a refund on 6 may 2021 of rs 139 and Amazon gave me a refference num of the same as 30005411271120169941308. Kindly refund the amount in my account...
        Amazon India customer support has been notified about the posted complaint.
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          N
          Nick Nishit
          May 13, 2021
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          I have purchased a product form amazon at 3 February but I have returned those product but I have not received my refund amount in my account nd my reference id is also missing i have requested you tkfind my refund reference id and get back my refund in my account
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            N
            neelgupta
            May 13, 2021
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            Address: Mayur vihar 1, Delhi

            I took amazon prime trial for one month with my airtel number on 19 th of april. But I want to cancel the membership now. And there is no option to cancel the membership. the due date is 19 May. there is only written that your prime trial will on 19th may and payment is in progress. i read the some youtube comments where many airtel user are facing the same problem.
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              Tk nayak
              May 13, 2021
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              I applied the amazon recruitment send my resume after i get the confirmation letter selected the supervisor job. Asked money deposited rs1650 for uniform charges and id card deposit the money and send the receipt. After calling one person he is courier boy ask shirt sizes and send the courier parcel picks. After amazon hr calling me deposit the money 5000 for salary account i do not deposit the money it is real or fake please help me
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                N
                nareshjos19
                May 13, 2021
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                Address: Jodhpur

                I have ordered "Jatak Parijat two volumes" through Amazon and It is shown as delivered on 21st April 2021 and actually it has not been delivered till date. I have taken help of customer service to rectify the error and asked them either to get it delivered or show it as undelivered. I have discussed the matter second time with senior executive and he assured me to resolve the issue by 11th May 2021 but there is no change. Worse to that my one more order is shown as delivered on 07 May 2021 when it has not been delivered till date.
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                  D
                  diff_2013
                  from Pune, Maharashtra
                  May 13, 2021
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                  I was interested in this multimeter probes sold by a seller named GLCo on Amazon India. Since this was not urgent, the item was lying in my wish list for a few days.
                  Recently I found that the cost of the item was brought down to 125 from original value of 199. So I placed my order and got an order confirmation and money debited from my amazon Pay balance.

                  A few minutes later the cost of the item went back to 199 and realizing that seller was never interested to sell it at 125, they cancelled my order.

                  When contacted Amazon they stated fake reasons of Covid. But I can still now when the price is 199 add the item to cart and place my order. It's successful.

                  It's expected that if a seller is not getting a proper margin, they should never bring the cost down and if they do so and you get an order, honor it.

                  Please be aware of this seller named GLCo on amazon india.
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                    K
                    kitvinay
                    from Varanasi, Uttar Pradesh
                    May 12, 2021
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                    Address: Amazon india

                    I have booked Wildcraft Hypashield Reuseable Mask (Black, Without Valve, Pack of 5) for Unisex on Amazon e commerce website. And the product is delivered at my office address on 29 April 2021.
                    Due to unwell I was quarantine from 24 April 2021.to 11th May 2021.
                    I have got my packet on 11 May 2021 after unpacking my Parcell I have got only 3 pis in the packet and it's quality is very bad.
                    I have made a complain regarding this but no any executive of Amazon is helping me to resolve my problem.
                    Kindly do the need full process or refund or return my amount in my original mode of payment.
                    I have attached the details of my products screen shot here.
                    Pls look this matter as soon as possible.

                    You can call me

                    [protected]
                    +1 photos
                    Amazon India customer support has been notified about the posted complaint.
                    May 14, 2021
                    Updated by kitvinay
                    I did not get any solution regarding my complain.
                    Pls help me to resolve my issues
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                      Maria Fatma
                      May 12, 2021
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                      Address: Karamgunj Darbhanga laheria Sarai

                      I m Maria Fatma I ordered a BCH Lucknow kurta and I return this product 4th May and refund is initiated but my refund is not reflected in my account almost 10 days completed I contacted ap bank customer and I give him reference no.and he checked it but the amount is not reach in my account plzzz resolve my issue as soon as you
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                        C
                        Chitra81d
                        from Bengaluru, Karnataka
                        May 12, 2021
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                        Horrible Experience with Amazon where I ordered a "Samsung 345L 3 Star Inverter Frost Free Double Door Refrigerator (RT37T4513S8/HL, Elegant Inox, Convertible)" from Amazon on 9th May 2021 under Order#[protected] with an exchange of my older refrigerator. Amazon team delivered the product on 11th May and took away my old refrigerator at the same time. Today, on 12th May, when the brand engineer came to install it and unpacked, we saw multiple dents on the new refrigerator (looks like damage in transit) so I called up Amazon to replace the product.

                        The conversation with the amazon team made me realized what a horrible mistake it has been to order a product as expensive as 33000/- from them because the team was absolutely remorseless and said there is no replacement product available and that they can cancel my order and I can place a new order.. Amazon absolutely refused to replace it for me with alternate option and to my shock they refused to send my old refrigerator back to me despite cancelling my order. for everything the robotic call center staff had one answer "Not possible", "not a process"... When asked for a supervisor, I was told call back will be arranged after 48 hours, when I asked to arrange sooner, I was again told "Process" is that supervisor call takes 48 hours. And the fact that I will have to be managing without a refrigerator in this summer was no concern for Amazon team... I want them to return my old fridge back i they are cancelling my order or send me a replacement/ alternate replacement.
                        +4 photos
                        May 18, 2021
                        Complaint marked as Resolved 
                        I received a call back from CEO's office and was offered a solution
                        Amazon India customer support has been notified about the posted complaint.
                        May 12, 2021
                        Updated by Chitra81d
                        The product is in stock, yet Amazon refuses to send me replacement and pushing me for cancellation.

                        May 12, 2021
                        Updated by Chitra81d
                        And the product description on their website says "Replacement Only" despite that the team is refusing to replace it and forcing me to cancel and refund it... You can see they have stated in their product description "10 days replacement only"
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                          B
                          Bikash podder
                          May 12, 2021
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                          Address: Bangalore, karnataka, india

                          Hi sir/man,
                          I am bikash podder. I have an Amazon account, and my registered phone number is [protected]. I don't add any mail I'd in this account. I ordered 6-7 products and paid through UPI. suddenly 8 days ago I saw my account is close. I receive only 2 products And I ignore my another products 5th may, 8th may and 11th may from courier boy. I told to courier boy that cancel my product. Still now I don't recieve redund from Amazon. I call customer care many times and every person give another directions and I also do what he says. But still no help from Amazon. My order I'd is[protected] and[protected]. I also mail [protected]@amazon.in but no help. Please help
                          Amazon India customer support has been notified about the posted complaint.
                          May 12, 2021
                          Updated by Bikash podder
                          I give just two order I'd.
                          May 12, 2021
                          Updated by Bikash podder
                          My mail I'd is [protected]@gmail.com
                          And phone number is [protected]
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                            Asifhh
                            May 12, 2021
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                            I didn't order anything from Amazon and even then rs.199 has been debited from my HDFC Bank in the name of Amazon, please resolve this as soon as possible, below is the received message after debited
                            "ALERT:Rs.199.00 spent via Debit Card xx3059 at AMAZON on May 12 2021 1:31PM without PIN/OTP.Not you?Call [protected]."
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                              S
                              Singh1422
                              May 12, 2021
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                              Hi,

                              My amazon account is hacked and some one change my password i got mail for same at 10:02 am on 12th may_21. so please look into this. As again i changed the password, so please look into this as my account was hacked.
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                                Russell Edward
                                May 11, 2021
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                                I've ordered Sony zv1 camera on April 29th 2021 and cancelled, till now I haven't received my refund back... Amazon said it's credited but ask Bank and file charge dispute, so I'm attaching details here... kindly check and refund my money ASAP!
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                                  Russell Edward
                                  May 11, 2021
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                                  I've ordered Sony zv1 camera on April 29th 2021 and cancelled it of 69070... I've not received my money till now, I want to charge dispute as Amazon also provided reference number.. kindly check it and provide my money ASAP!
                                  +1 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  May 11, 2021
                                  Updated by Russell Edward
                                  Delete it as I've attached different pic
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                                    Ajit..
                                    May 11, 2021
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                                    Address: Prayagdaspur, Radha swami dham

                                    My self Ajit Kumar Mishra
                                    Amazon refund me 220 rupees
                                    But not reflect in my account
                                    Refund Reference # 75503721124047980087990
                                    +2 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    May 13, 2021
                                    Updated by Ajit..
                                    My self Ajit Kumar Mishra
                                    Amazon refund me 220 rupees
                                    But not reflect in my account
                                    Refund Reference # 75503721124047980087990
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                                      MK Pradhan
                                      May 11, 2021
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                                      Address: MK Pradhan, SOS Children's village, post umiam, ribhoi, Meghalaya 793103

                                      The item was supposed to be here on 24th April it is showing damaged at Kolkata. .
                                      order ref :- AW[protected]in .

                                      Please see when i shall be geting the item
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                                        Komal_India
                                        May 11, 2021
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                                        Hi,

                                        I would like to return the Kellogg's Muesli which was delivered to me on Sunday 9th May, 2021. The muesli has black spots all over it and also the dry fruits look stale with white powder coating on them. Also, it tastes bitter indicating the spoilt product. Please see attached pictures for your reference.

                                        Request you to either process the refund or replace the spoilt item.

                                        Thanks,
                                        Komal
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