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Amazon India Complaints & Reviews

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Last updated May 9, 2024
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Amazon India reviews & complaints page 224

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M
MANORANJAN BARAL
from Bhubaneshwar, Odisha
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Non delivery of K7 anti virus kit purchased vide order no.408-6721297-8703508

I am awaiting for my k7 antivirus to be loaded in my laptop. Please deliver my product immediately or refund my payment so that i can purchase from others.

Till now there is no response.

If you will not respond i will be compailed to lodge a case in consumer court.

Please expedite the delivery.

Thanks.

Manoranjan baral
mob:[protected]...
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R
rajeshbagaria
from Bengaluru, Karnataka
Mar 26, 2023
This thread was updated on Mar 26, 2023
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Escalation Matrix

There is only one level of escalation in case of customer complaints. Such escalation matrix is simply not possible and fair for customers. Amazon should seriously consider adding at least 2 more layers of escalation including ombudsman kind of level....
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A
Anjali1298
from Powai, Maharashtra
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Not giving my refund past 15 days

[protected] order id.
Amazon is not initiating my payment its been more than 15 days. I want my payment at the earliest....
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S
Sarita malviya
from Powai, Maharashtra
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No one is coming for pickup of return item

Address:Delhi

I have returned issue since last 15th day..I have called so many times on customer care but still having issue no one resolving my problem..no one is coming for pickup of returned item 😒...
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Address:Amazon mumbai

I didn't got my refund amount back yet order I'd[protected]...
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C
chinnuphilip
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not credited in my SB account for the cancelled order.

Address:Amazon India, Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India

My name is Chinnu Philip and I had ordered Samsung Galaxy M31s of RS.19500 from Amazon on 17 december 2020 and after 18 december 2020 I cancelled this order due to personal reason. And on 21 december 2020 Amazon initiated the amount to my card but Istill didn't get the money. Amazon sent this reference number 659426 and told me to fill charge dispute form but State Bank of India doesn't have such policy.

This is the reply...
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P
Ponnusamy Shanmugam
from Delhi, Delhi
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260312954518- not delivered

Amazon couldn't contact you to deliver your package
We recommend you wait as the carrier will likely attempt to deliver your package on the next working day.

The above message is not correct. As per schedule they are supposed to deliver today evening. they have not contacted me by any means. I need the my order must be delivered today as I have other plans tomorrow....
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Payment paid to WBSEDCL, paid from Allahabad bank, status- successful, Bank reference id :[protected] paid on 5th January 2021 at 6:22 P.M, BUT WBSEDCL TOLD ME THAT THE AMOUNT HAVE NOT BE CREDITED IN THIER ACCOUNT....
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Address:Amazon mumbai

I didn't got my money back yet I am waiting for my money I cancelled my order but they Didn't inititated my money yet Amazon.in order :[protected]...
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M
MANORANJAN BARAL
from Bhubaneshwar, Odisha
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K7 anti virus kit purchased not yet received/order no.408-6721297-8703508

Address:SIDHSIKHAR VISTAR APPARTMENT,204A,SHANTI NAGAR,BILASPUR (C.G)

I have booked 1no. K7 Antivirus Kit agnst ord no.[protected] which I have not yet received .Please deliver the item at the earliest.

Manoranjan Baral
[protected]...
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Address:Amazon mumbai
Website:Amazon.

I cancel my order but I didn't got my money back yet Amazon.in order :[protected] . Please help me this is my order I'd and I didn't got my money yet....
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__ShubhamP
from Delhi, Delhi
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Seller took the money but product never received

Website:www.amazon.in

I ordered a pair of earphones from Amazon.
The cost of the earphones is around Rs15000.

I ordered it on 2 Jan 2020 and the same was delivered to me on 4th Jan 2020. The box delivered had no wear or tear and was properly sealed. When I opened the box, I found that it was an empty retail box with no earphones or charging case in it. I immediately raised the issue with Amazon Customer Support. I was told that they need...
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A
aksdelpat
from Delhi, Delhi
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Refund not credited after three months

All the following orders were not delivered on 25 September 2020 the orders being auto cancelled by Amazon.
Order #[protected],
Order #[protected]

Order #[protected]
Order #[protected]
Even after three months my account says
On the way back Your refund will be issued soon....
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Y
Yogesh Lalwani 1
from Powai, Maharashtra
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Refund not received in upi

I made a payment through UPI on Amazon if amount 3548 and then cancelled it but I haven't received the refund till now amazon told me to contact bank customer care so I request you to trace my refund and help me with this
The refund reference number is below.
[protected]...
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V
Vickybilla
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Mobile amount not returned

Amazon mobile cancelled amount was not refunded but amazon side was amount refunded they gave an reference number
30005103280328164928806 but imdian bank side not refunded...
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S
shobhabati Naik
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Delivery staff

Amazon delivery agent is careless and dont have manersh
How to talk to customer at time delivery thats also don't
no I see mine time All is good but delivery agent so poori
Can tell them Good bhiver at time delivery to costumer
Can give good renting can Somtly can talk to costumer ok...
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N
nithinreddy114
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Missing laptop

I recieved only laptop box 📦 and not laptop
I request amazon to check on this
Order id:[protected]
Mac book air laptop worth 65990
Please check this and revert back to me!...
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My name is Siva... I have orderes a product in amazon then it was cancelled due to some issues then tha amazon initiates the refund but the money was not reflected in my account the RRN is 812604...
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A
aegmbad
from Delhi, Delhi
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"Payment not received"

I canceled my order of rs 261 and amazon's representatives said that they refund 261rs on 31st december 2020 whith refund reference number 74332741001036617844093 but refund is not credit in my account till now....
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I booked a wadrobe in amazon but idid not like it and i returned it.they intiate the amount to my bank account of central bank of india.But still i did not get the amount from the bank...
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