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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 225

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Z
zeeshanmulla
from Mumbai, Maharashtra
Mar 21, 2021
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Ordered A Gigabyte Graphic Card Last Month Recieved It On 21 Feb 2021, The Product Box Had Scrap Metal Inside, Inspite Of Complaining Multiple Times No Action They Took. Attached is the video of the product unboxing. Has all the proof of product delivery, unboxing, follow up check by Amazon officers, and contacting them regarding the same through mail, customer support. There ecr(executive customer relation) team handled the case but came up with saying they cant do anything about it.
Amazon India customer support has been notified about the posted complaint.
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    G
    gajalashmi
    Mar 21, 2021
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    Washing problem
    Amazon India customer support has been notified about the posted complaint.
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      S
      shweta799
      Mar 21, 2021
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      I have ordered this product
      https://www.amazon.in/gp/product/B00PMZVZJS/ref=ppx_od_dt_b_asin_title_s00?ie=UT...
      but I have received a different product. I already raised a complaint regarding this but they haven't provided me with any resolution. they denied me to refund my amount or return the product which I have received. I have already shared the images of the product which I have received.
      order ID:[protected]
      Amazon India customer support has been notified about the posted complaint.
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        A
        Azraa
        Mar 21, 2021
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        Hi sir, I have an orderd cosmetic product from AMAZON payment done by debit card .the product was spoiled so I requested refund so they verified and accepted also they initiate refund amount rs. 259 on 17 th March but still now I don't receive any amount from AMAZON. My refund reference no.:# 30005110691069108363506.
        Indian bank account no is : [protected]
        Pallikaranai branch.
        So pls I kindly request you to take immediate action.
        Amazon India customer support has been notified about the posted complaint.
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          A
          Abhishek Nemotari
          Mar 21, 2021
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          Address: AT NEMOTARI PO JAMNI PAHARPUR PS GODDA MU

          Amazon refund not my account recived
          Ref No. - 30005410541043134940385
          Amazon India customer support has been notified about the posted complaint.
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            S
            Shivam bhola
            Mar 21, 2021
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            I had Ordered a Laptop cooling fan from AMAZON.IN with order #[protected] on 10-MAR-2021 which i successfully return on 14-MAR-2021 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 21st itself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. My account number is [protected]. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 30005110691069148570284. Attached is the email from the AMAZON team stating that the refund has been successfully completed.
            Amazon India customer support has been notified about the posted complaint.
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              D
              Mar 21, 2021
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              Website: amazon.in

              MY REFUND WAS PROCESSED 40 Rs. on[protected].
              REFUND REFERENCE NUMBER FOR 40 Rs. is 30005110081008104722875.
              This amount was credited as per the details mentioned above but it is not reflected in my account when I have contacted customer care of PNB but they denied to help.
              Kindly check and let me know where my refund is stucked.
              My contact number is [protected].
              My name is DHARMENDRA KUMAR GOND.
              Amazon India customer support has been notified about the posted complaint.
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                K
                Kalyani devi
                Mar 21, 2021
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                Address: Gurgaon Haryana
                Website: Amazon.in

                Dear sir/mam
                I am complaining about we cool earbuds which is I am buying on merchant amazon online RS 699/- Whlie I am used to pay my Indian Bank debit card.
                Which is the last 4 digit is 0066.
                And the amazon will be provided me a refund reference no-30005110601060178225138
                Order no is[protected]
                Invoice no-IN-DEL[protected]
                The refund amount is not yet credited in my Indian Bank A.c Therefor I have lodged this complaint on
                Online
                Please kindly pay attention on this matter and try to solve my complaint as soon as possible
                Thanking you
                Name-kalyani devi
                [protected]@.gmail.com
                Ph.no-[protected]
                A.c-[protected]
                IFSC-IDIB000G016
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Prafull wagadre
                  Mar 20, 2021
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                  Address: Plot no. 52 Ambada Post-Bothi Tah. Bhainsdehi Dist. Betul MP

                  Hello sir/mam,
                  I am prafull wagadre I ordered a item from amazon 31st but that product unfortunately not delivered and Refund from amazon was initiated on 10th march 2021. Amazon sent this transaction id for the refund D21538955 and told me to fill charge dispute form but central bank is delaying the complaint that i have raised. So, please ask them to quicken the process for this complaint as it's very urgent for me to get this refund amount asap. Amazon literally mentioned several times that i would be getting the amount credited and it would be reflecting in my bank account by 19th March 2021 (Friday) but it's already too late and i think i have been robbed here.

                  Kindly requesting your team to avoid this delay and credit the refund amount of rs. 1399 to my account immediately without any further delay as i still did not get the refund.
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    jitendra@4190
                    Mar 20, 2021
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                    Address: peerumadara ramnagar nainital uttarakhand pin 244715

                    My name is (Jitendrasingh) and I had ordered a product of RS.(3554) product name (Kiehl'S ultra facial cleaner 150ml, Clinique moisture surge 72 hour) in Amazon on (23.01.2021) Which I have not received.I canceled the order due to being too late.And on(25.02.2021)Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number(30005410571023191667108)please kindly respond to this complaint it's very urgent. My card number is ([protected])
                    Thanks you sir
                    Amazon India customer support has been notified about the posted complaint.
                    Mar 24, 2021
                    Updated by jitendra@4190
                    I have received my refund on 23.03.21. thankyou so much ICCF & Amazon.
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                      B
                      Barkha soni
                      from Uppal Kalan, Telangana
                      Mar 20, 2021
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                      Address: NA
                      Website: Amazon

                      From Amazon site refund insisted but not credit in my account
                      Expected on 19 march 2021
                      But from bank site still refund not processed in my account
                      Here is the transition
                      30005110661066148560998
                      Provide by Amazon site
                      Amazon India customer support has been notified about the posted complaint.
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                        Barkha soni
                        from Uppal Kalan, Telangana
                        Mar 20, 2021
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                        Address: Rohtak
                        Website: Amazon

                        Order ID[protected]
                        Please refund my money 3549 rs
                        Amazon India customer support has been notified about the posted complaint.
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                          G
                          Mar 20, 2021
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                          Address: Sitamarhi Bihar.

                          Mera refund 15 February ko Amazon ki taraf se bheja gya lekin abhi mere bank account m amount add nhi hua h.main home branch se v contact kiya lekin kux response nhi mila .
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Ajoy 1406
                            Mar 19, 2021
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                            Address: F202 BRIGADE NEST

                            On 19/03/2021 I have paid Rs 1299 vide SBI net banking reference 3RDFSSDv16IJXukRe9zIGAKTQLL03 for purchase of Health Sense Magic vibe cordless rechargeable Product id B082H2R32N. No order confirmation received. As this item is urgently require I am being forced to buy again.
                            Please check and refund amount as as possible.
                            Contact Info:
                            Prime member. M [protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Saur hub mishra
                              Mar 19, 2021
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                              I have a refund from Amazon on 13 fab 2021 of 474 Rs but I did not received it in my bank account. The Refund Reference no. is 30005410451026163275128.
                              Please look into the matter and resolve it.
                              Amazon India customer support has been notified about the posted complaint.
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                                Manishsingh62012
                                Mar 19, 2021
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                                Amount hasbeen refunded from Amazon but not credited in my account reference no has provided by amazon PFA
                                Amazon India customer support has been notified about the posted complaint.
                                Mar 19, 2021
                                Updated by Manishsingh62012
                                Order I'd[protected]
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                                  Indian Thali
                                  Mar 19, 2021
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                                  Refund has been initiated from amazon 27/0/2021 but refund has not credited my account amound 7999 RRN No KU4CYIXL0000KKRB7Y60 YE Hai to jaldi jama kijiye
                                  Amazon India customer support has been notified about the posted complaint.
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                                    V
                                    Veer87
                                    Mar 19, 2021
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                                    Address: 617, Samarth complex, choupad, south kasba, solapur
                                    Website: www.amazon.in

                                    My name is Mahavir Kothari holding a Saving A/c:[protected] in Canara bank, Saraswati Chowk Branch, Solapur.
                                    I made an online transaction on Saturday - 06 Mar 2021, Order id:[protected], however the transaction failed and the order got canceled, although an amount of 6798 Rs was deducted from my account.

                                    When I checked with Amazon customer care they stated that they haven't received an amount of 6798 Rs on 06 Mar'21. So, I did reach out to the branch to get more clarification however the associate from branch stated that it would take at least 48 hrs or 2 working days to get back the refund. So I reached back to the branch again on 12 Mar'21 but then I was asked to give my complaint in writing and which I did.

                                    But it has been almost 2 weeks now and I haven't received my money. So, I request you to please look in to the issue on personal basis and try and help me out to get back my money.

                                    Regards,
                                    Mahavir
                                    [protected]
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Bhavna Sharaf
                                      Mar 19, 2021
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                                      Address: Bhavna Sharaf 113/10 swaroop nagar kanpur 20802

                                      My refund has been initiated on 3rd march of rs 460 and my refund reference no. Has been also generated . RRN 74332741064106367491462
                                      Amazon India customer support has been notified about the posted complaint.
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                                        ಮಂಜುನಾಥ ಭಟ್ ಶೃಂಗೇರಿ
                                        Mar 19, 2021
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                                        Highly disappointed. Never expected this type of quality rejected item from @Vinod and as well as from amazon. It missed the proper finishing where the handles are fastioned. A month back I have purchased this item through workhuman globoforce official network. First time I thought may be by mistake I received defective item and I have returned and asked for replacement, because I am already using @vinod items and very much impressed with their quality product. But sadly once again I received defective item as replacement.
                                        Feeling like I got cheated.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Mar 19, 2021
                                        Updated by ಮಂಜುನಾಥ ಭಟ್ ಶೃಂಗೇರಿ
                                        I need the Replacement.

                                        Mar 19, 2021
                                        Updated by ಮಂಜುನಾಥ ಭಟ್ ಶೃಂಗೇರಿ
                                        Contact [protected]
                                        Mar 19, 2021
                                        Updated by ಮಂಜುನಾಥ ಭಟ್ ಶೃಂಗೇರಿ
                                        How long it will take to get replacement.
                                        Mar 23, 2021
                                        Updated by ಮಂಜುನಾಥ ಭಟ್ ಶೃಂಗೇರಿ
                                        There is no any response from amazon yet.
                                        Apr 11, 2021
                                        Updated by ಮಂಜುನಾಥ ಭಟ್ ಶೃಂಗೇರಿ
                                        Never expected this type of negligence on customer complaint from a reputed company like Amazon.
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