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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 225

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K
Kshitij Kaushik
from Delhi, Delhi
Mar 5, 2021
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Today on 5th March 2021, an amount of around 8000Rs was deducted from bank account without any authentication from me. I just received a sms stating that so an so amount has been deducted but I did no such transaction.
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    S
    Shaik mohammed musa
    Mar 5, 2021
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    My account no [protected]
    Transaction reference no[protected]
    Amazon order id[protected]
    I tried paying for this order but the payment got failed but the money was deducted and i contacted bank they said the money was credited to the amazon
    +2 photos
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    Mar 05, 2021
    Updated by Shaik mohammed musa
    Account no[protected]
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      M
      mustakim161994
      Mar 4, 2021
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      Address: 234 sector 48 faridabad

      My account is on hold due to some unatourised transcation done by phone
      the transcation was done by someone else in my absence
      plz kindly reactivate my account as soon as possible
      from now onwards i will take resonseblity for the future

      account details-
      mob.no-[protected]
      email id-samrocks.[protected]@gmail.com
      Amazon India customer support has been notified about the posted complaint.
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        A
        ashu95
        from Noida, Uttar Pradesh
        Mar 4, 2021
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        Someone placed fraudulent orders of 20 thousand through my card. I had informed Amazon About this and orders were cancelled but they haven't issued the refund
        Amazon India customer support has been notified about the posted complaint.
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          T
          Tiwari Prince
          Mar 4, 2021
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          Address: premnagar sidhauli

          Refund not initiated
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            A
            apoorve786
            from New Delhi, Delhi
            Mar 4, 2021
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            Address: opposite bukkad cafe 1st floor nanda ki chowki premnagar dehradun 248007

            Your refund for the order[protected] of Rs.999.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

            The Refund Reference Number for the transaction is[protected].

            In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

            Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

            Hope this helps. Thank you for choosing Amazon.
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              S
              Sourabh Tech
              Mar 4, 2021
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              In amazon sell i purchase a laptop table at the price of 99 payment mode UPI.
              Amazon cancelled my order without any notification & information.
              &Now table price is increased to 699.
              Please help me.
              Order Id:[protected]
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                S
                Sourabh Tech
                Mar 4, 2021
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                In amazon sell i purchase a laptop table at the price of 99 payment mode UPI.
                Amazon cancelled my order without any notification & information.
                &Now table price is increased to 699.
                Please help me.
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                  N
                  Nobii
                  Mar 4, 2021
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                  Sir I had purchased a disaano peanut butter on 21 December 2020 to a quantity of 2 @ 265 rs by Amazon cancel my product they sad that we credit your amount you contact from bank bank's employees are saying that we have a auto credit refund system u contact from Amazon what will I do please tell us

                  Just one product refund credit in my account that's
                  RRN No :- ININLKJ0000KIKPPOCJ

                  Amazon provide me a rrn no but refund not credit
                  RRN No :-300054100403565090284903

                  21 Dec 2021 when I purchased a product thats
                  RRN No:[protected]
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                    P
                    Parijatam
                    from Hyderabad, Telangana
                    Mar 4, 2021
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                    I ordered from Amazon bausch+ lomb advsnced eye relief eye wash it was so bad my eyes burning sensation they got red n had headache i called amazon to return item they said to contact manufacturer i contacted bausch+ lomb via email /phone they said they sell only contact lenses n to contact seller NY craze Usa i find nothing mail/ph nos.i am stuck with two bottles if eye wash which is so harsh on the eyes they costed me 2700/-
                    I had ro c a doctor to make sure it hadnt harmed my eye in any way. Why sell something which causes danger to human beings?
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                      S
                      Sushilslv@1234
                      Mar 4, 2021
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                      Resolved

                      Dear Sir/Madam,

                      I sushil kumar the account holder of your bank has done some personal transaction regarding purchasing through Amajon dated 12th February 2021 (online transaction) but due to some reason I did cancel the same transaction to Amajon on 13th February 2021.

                      However the refund of Rs.1140/- has been initiated by Amajon on 13th February 2021 and (Refund Reference number issued by Amazon is 30005410451043013543498). but the same Amount of Rs.1140/- not credited in my account.
                      So sir, I humbly request to you please kindly initiate and resolve my problem immediately.

                      Information:-
                      Account holder name:- Sushil kumar

                      Account number:-[protected]

                      IFSC code:-ALLA0210511(Allahabad bank before amalgamation).
                      IDIB000S750 (Indian Bank after amalgamation).

                      Bank transaction ID:[protected], dated 12th February 2021.

                      Amajon issue the Refund reference number:-30005410451043013543498, dated 13th February 2021.

                      Amount Rs.1140/-

                      With regards :-
                      Sushil kumar
                      Mobile no. [protected]
                      E-mail :- sushil.[protected]@gmail.com

                      Please find the application enclosed with this email.

                      I already mailed to my home branch sonbarsa, pin code 843330 Sitamarhi Bihar

                      Please do the needful help regarding my refund.

                      There is nothing response from bank side regarding my issues.
                      +3 photos
                      Mar 4, 2021
                      Complaint marked as Resolved 
                      Amazon initiated my refund buy from bank side my refund is still not credited in my account. Refund Reference Number is issued by Amazon is 30005410451043013543498
                      Amazon India customer support has been notified about the posted complaint.
                      Mar 04, 2021
                      Updated by Sushilslv@1234
                      Dear Authorised official I've not get any updates regarding my complaint please take action and resolve it immediately..
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                        J
                        Jito.250_raja
                        from Guwahati, Assam
                        Mar 3, 2021
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                        Hello sir,
                        Maine 23/02/2021 ko amazon se bike cover purchase kiya tha lekin 5 minute ke baad maine use cancle kar diya
                        Amazon wale 299 rupayya refund kar diye hain lekin abhi tak mere account par amount credit nahi hua hai, my account no -
                        [protected] hai
                        Amazon se mujhe reference id bhi diya gaya hai ref id - 30005110541054079726636 hai
                        Please credit amount in my account sir
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                          A
                          Aishu Vishnu
                          from Baireddipalle, Andhra Pradesh
                          Mar 3, 2021
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                          Address: 38/24, sathya road, vidhya nagar, ammapet , Salem

                          I returned my product ( artificial nails) as the product was wrong . It cost 218/- and from Amazon they have initiated the amount and it has been kept in hold in bank . Pls do refund my amount (218/-)
                          +1 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Mar 03, 2021
                          Updated by Aishu Vishnu
                          I have attached the picture of the product and given the reason for refund pls do refund the amount
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                            J
                            JewareP
                            from Pune, Maharashtra
                            Mar 3, 2021
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                            I would like to bring it to your notice that, the amount of rs199/- has been deducted from my Kotak account and the transaction message says AMAZON STANDING INSTRU. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 2nd March 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                            Amazon India customer support has been notified about the posted complaint.
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                              P
                              prashu9876
                              from Powai, Maharashtra
                              Mar 3, 2021
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                              I purchased a product (Asus Vivobook 14) on Feb 10 with prepaid order of amount Rs. 35990. before delivery, the order got canceled by their side for no reason, with a statement that refund will be credited within 2-4 business days (i.e. by Feb 17).
                              today is march 3 and the refund has not even been processed to date.
                              when I contact them they keep saying me to wait for 7 more days.
                              it's been 20 days since I'm waiting for my refund.

                              order id:[protected]

                              since refund was not issued so they do not have refund reference no.
                              Amazon India customer support has been notified about the posted complaint.
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                                H
                                Hamidh Sk
                                from Noida, Uttar Pradesh
                                Mar 3, 2021
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                                Address: Sk Hamidh gujjanagundla current office venkateashwara residency guntur pincode 522006

                                We ordered light weight oxygen cylinder but we didn't get that u have send me the another one we ordered for my grand ma is bed ridden that's u we ordered other wise u we want that is not correct in amazon we Complaint so many times but there is no response from amazon and sellar we only went to collect the product from DTDC courier service this is way u do like that u both o[censored] cheated me by sending another product
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                                  D
                                  Deeprohan
                                  from Noida, Uttar Pradesh
                                  Mar 3, 2021
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                                  I haven't get my refund, but Amazon customer service saying that ur refund has done on 28 th February 2021 .
                                  Amazon India customer support has been notified about the posted complaint.
                                  Mar 03, 2021
                                  Updated by Deeprohan
                                  [protected]
                                  Mar 03, 2021
                                  Updated by Deeprohan
                                  [protected]
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                                    S
                                    Satya Prakash01
                                    from Gaya, Bihar
                                    Mar 2, 2021
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                                    Address: Prayagraj

                                    My refund 1847 not processed
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                                      E
                                      Ekab
                                      Mar 2, 2021
                                      Resolved
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                                      Resolved

                                      Delivery agent did not want to do door service and he called my 90 years old mother to walk 2 kilometers to get stuff. Its a shame that young delivery agent dont care about old people. This is the phone agent called from Amazon Delivery agent (+[protected]). Amazon Ludhiana is the nearest warehouse.
                                      Mar 8, 2021
                                      Complaint marked as Resolved 
                                      Amazon India refunded me the amount.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Cherry kaushik
                                        Mar 2, 2021
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                                        Name - cherry kaushik
                                        RRN 30005410551051198004912
                                        Order id[protected]
                                        Amount 399
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