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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 226

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S
singhabhi_30
Mar 18, 2021
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I haven't received a refund of ₹664 from amazon but they assure it has been processed on their end. I'll share their notification below :-

"your refund of rs.664.00 has been processed successfully on 18/2/2021. The amount should reflect in your account by now.

The authorization code (Refund reference number) for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number)..."
Amazon India customer support has been notified about the posted complaint.
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    S
    sashi378
    Mar 18, 2021
    Resolved
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    Resolved

    On 5'th march, amazon told me that they initiated my refund which is 625, and they further stated that "we cant help you anymore regarding your refund" but my Bank i.e, BANK OF INDIA support said to me that, No refund has been issued to me.It been 13 days still i didn't received my money.My RRN-75503721065046520020785
    Mar 18, 2021
    Complaint marked as Resolved 
    i got my refund.
    Amazon India customer support has been notified about the posted complaint.
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      S
      Singam.
      Mar 18, 2021
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      Address: 58-9-60,near saibaba temple,new karasa, vizag

      My amount as not refunded as the Amazon customer care person is saying the amount was refund. My amount was 849 and 699 the RRN(Refund reference number) for 699 -74056631063106234243896 and for
      849-74056631063106234248952 this are both RRN numbers so please check and refund my both amounts
      Amazon India customer support has been notified about the posted complaint.
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        M
        Muthusamy_G
        Mar 18, 2021
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        I placed an order on 17.02.2021, order no.[protected]. Still i don't receive the parcel, but delivery status shows it was delivered to me. I already made enough complaints to Amazon, i contacted seller too. No response. Amazon guaranteed me the refund initiation. But till now they don't do the needful. I had been a month they deducted my amount but the product not yet delivered. Request you to do the needful
        Amazon India customer support has been notified about the posted complaint.
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          I
          iknip
          Mar 17, 2021
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          Address: vill Khargapur Post Saukhiya

          Hello sir
          Sir my name Pinki Devi mera Amazon se Refund Amount 8, 665 Rupees date 13 Feb 2021 ko initiated same payment method me mere Rupay debit card ending ****9197 me hua hai jo ki Amazon se REFUND REFRENCE NUMBER (30005410451039222781291) Diya gaya hai mera account number ([protected]) Allahabad bank branch Gola Gokaran nath Me mera account hai but abhi tak mere account me
          Refund credit nhi kiya gya hai .Please sir this amount credited in my bank acount
          Please help me sir
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            T
            Toddler
            Mar 17, 2021
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            I cancelled two juicer in amazon but not get my refund amount, my refund reference number is 30005110691069108327998 and my another jucer reference number is 30005110691069118365996
            Mar 17, 2021
            Complaint marked as Resolved 
            I belong to indian bank, i need my refund amount and my amount is 490 and another one is 480, in my account didnt show
            Amazon India customer support has been notified about the posted complaint.
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              A
              Abir1214
              Mar 17, 2021
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              Address: South Dhaleswar,vivek pally., Pin 799004, Agartala.tripurq

              I didn't get my refund money 425.they told me they refund it ..i check my statement but its not credited
              Amazon India customer support has been notified about the posted complaint.
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                S
                Sandhyaranam
                Mar 17, 2021
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                I ordered 1st march 1 product again I returned Amazon was refunded on 7th to my acnt but still I didn't get any money. I called my branch also they said our side not problem that Amazon not credited in your account. Both side helpless pls as soon as possible pls resolve this my refund amnt is 1246 rupees
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                  B
                  Barkha soni
                  from Uppal Kalan, Telangana
                  Mar 17, 2021
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                  3549rs was not credit in my account
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                    M
                    Meenakshi@12
                    Mar 17, 2021
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                    Canara Bank — refund amount pending, and not credited to my account
                    Hello,

                    I am Meenakshi. My saving account number is [protected]
                    Branch: Vasundhara
                    I paid a bill by google pay Rs.600 on 19.02.2021 The amount is debited(Bank ref no;[protected]) and then bill payment is Made. After that I didnt like the Product they refunded the debited amount(Bank ref no: [protected]). But the refunded amount is still not credited in my saving account.
                    In Amazon app they showing that refund is initiated and your bank is confirmed the receipt of the money.
                    The ref no for is[protected]
                    Please help. I need money urgently
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Sahiba Sachdeva
                      Mar 17, 2021
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                      Website: Amazon

                      This is to inform you that I have not received the refund of ₹839 in the account no-[protected] . As per the information provided by Amazon, the refund has been processed on their part but I haven't got the same. The refund reference provided by Amazon is # 30005410461040123981707.
                      Kindly look into the matter and help me in getting the amount.
                      Amazon India customer support has been notified about the posted complaint.
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                        R
                        rajni1986
                        Mar 17, 2021
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                        I ordered a dell laptop of rs 38, 980/- on 18 feb 2021 and payment made through my pnb debit card of saving a/c no [protected]. I cancelled the order the very next day. Amazon had refunded me the whole amount of rs 38, 980/- on 02 Mar 2021 for which a Refund Reference # 30005110491049178023497.
                        The above amount of rs 38, 980/- has not been credited in my pnb debit card ( original mode of payment) till date.
                        kindly refund my amount of rs 38, 980 at the earliest
                        Amazon India customer support has been notified about the posted complaint.
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                          Prajwal Thapa
                          Mar 17, 2021
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                          Please help me,

                          Order ID[protected]

                          Order date- 13/02/2021

                          Order total- Rs 5999.00

                          Product- Lenovo Tab E8 defective product.

                          Payment- Via Debit card.

                          I had received the defective product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me defective product. And created request for picking the product. During the day of pick up the pickup boy refused to pick up my product. I explained the whole scenario to the delivery boy but conditionally he refused to pick up the product. After which I complaint to customer care for more than 20 times but ordered cannot be picked up. Now 28 Days have been passed and still there team is not refunding my money. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money.
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            ruchitaas
                            Mar 16, 2021
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                            I would like to bring it to your notice that, the amount of ₹199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th March, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
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                              Rao digital car care kotputli
                              Mar 16, 2021
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                              Resolved

                              Address: RAO DIGITAL CAR CARE

                              27 jan 2021 ka refund h jo Amazon ki tarf se transfer ho gaya mere acc.me nhi so nhi huaa h my order number[protected] jo ki rs. 559 ka itam h
                              Mar 16, 2021
                              Complaint marked as Resolved 
                              Ph.no 8094947065
                              Amazon India customer support has been notified about the posted complaint.
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                                Vijayaragavan K
                                Mar 16, 2021
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                                My son ordered for me seven computer peripherals for assembling CPU.In place of AMD ryzen 3 processor value of Rs 10099, found only CPU cooler fan worth of Rs 250.Raised complaints with the Amazon, but not proper response.It is informed now that the approval committee has rejected since the amount exceeds Rs 10000.Why they don't check with the seller? Now it becomes seller is always right and the customer is the liar.Gone under mental agony
                                Amazon India customer support has been notified about the posted complaint.
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                                  Pratzzc
                                  from Mumbai, Maharashtra
                                  Mar 16, 2021
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                                  Today (16th March) I got a call from a person named Sahil and h claimed to be from Amazon and asked me to order a gift card of 2000rs and you will get 3500 amazon pay balance. I did not agree initially he insisted me and asked me to do it to the fraudulent email id ([protected]@gmail.com) I asked him for his identity he sent m his aadhar card with name (SAHIL SANDEEP DAWALE) DOB: 25/10/2000 and aadhar number which happened to be fake later on[protected] please look in to this scam and help me here.
                                  I spoke to amazon customer care and they were absolutely helpless
                                  people are scamming people in the name of Amazon and they are absolutely unaware about it nor are they helping me with it.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Mar 16, 2021
                                  Updated by Pratzzc
                                  his number (+91 [protected])
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                                    ramanuj sinha
                                    Mar 16, 2021
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                                    The company didn't refund me.They are saying the refund is successfully paid.but not showing in my bank.
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                                      vishal493
                                      Mar 16, 2021
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                                      Website: amazon.in

                                      I purchased men shirt ₹549 from amazon on 18/02/2021 and done full payment by debit card but the quality of shirt
                                      is not good so i return my order on 03/03/2021 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#L2M1Y3D00000KKZT11ZG
                                      But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                                      Same behaviour by branch also.
                                      Don't know what to do
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                                        Mahin riyas J
                                        Mar 16, 2021
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                                        Address: Amazon

                                        Amazon have received my money but Indian bank not received my money to my bank account

                                        Refund Reference #
                                        5134041055031410971007
                                        Amazon India customer support has been notified about the posted complaint.
                                        Mar 16, 2021
                                        Updated by Mahin riyas J
                                        Amazon has been refunded my money, but I'm not received yet from my bank end. Please look into this issue and sort it out.

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