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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 232

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A
Aishu Vishnu
from Baireddipalle, Andhra Pradesh
Mar 3, 2021
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Address: 38/24, sathya road, vidhya nagar, ammapet , Salem

I returned my product ( artificial nails) as the product was wrong . It cost 218/- and from Amazon they have initiated the amount and it has been kept in hold in bank . Pls do refund my amount (218/-)
Amazon India customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by Aishu Vishnu
I have attached the picture of the product and given the reason for refund pls do refund the amount
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    J
    JewareP
    from Pune, Maharashtra
    Mar 3, 2021
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    I would like to bring it to your notice that, the amount of rs199/- has been deducted from my Kotak account and the transaction message says AMAZON STANDING INSTRU. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 2nd March 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
    Amazon India customer support has been notified about the posted complaint.
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      P
      prashu9876
      from Powai, Maharashtra
      Mar 3, 2021
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      I purchased a product (Asus Vivobook 14) on Feb 10 with prepaid order of amount Rs. 35990. before delivery, the order got canceled by their side for no reason, with a statement that refund will be credited within 2-4 business days (i.e. by Feb 17).
      today is march 3 and the refund has not even been processed to date.
      when I contact them they keep saying me to wait for 7 more days.
      it's been 20 days since I'm waiting for my refund.

      order id:[protected]

      since refund was not issued so they do not have refund reference no.
      Amazon India customer support has been notified about the posted complaint.
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        H
        Hamidh Sk
        from Noida, Uttar Pradesh
        Mar 3, 2021
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        Address: Sk Hamidh gujjanagundla current office venkateashwara residency guntur pincode 522006

        We ordered light weight oxygen cylinder but we didn't get that u have send me the another one we ordered for my grand ma is bed ridden that's u we ordered other wise u we want that is not correct in amazon we Complaint so many times but there is no response from amazon and sellar we only went to collect the product from DTDC courier service this is way u do like that u both o[censored] cheated me by sending another product
        Amazon India customer support has been notified about the posted complaint.
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          D
          Deeprohan
          from Noida, Uttar Pradesh
          Mar 3, 2021
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          I haven't get my refund, but Amazon customer service saying that ur refund has done on 28 th February 2021 .
          Amazon India customer support has been notified about the posted complaint.
          Mar 03, 2021
          Updated by Deeprohan
          [protected]
          Mar 03, 2021
          Updated by Deeprohan
          [protected]
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            S
            Satya Prakash01
            from Gaya, Bihar
            Mar 2, 2021
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            Address: Prayagraj

            My refund 1847 not processed
            Amazon India customer support has been notified about the posted complaint.
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              E
              Ekab
              Mar 2, 2021
              Resolved
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              Resolved

              Delivery agent did not want to do door service and he called my 90 years old mother to walk 2 kilometers to get stuff. Its a shame that young delivery agent dont care about old people. This is the phone agent called from Amazon Delivery agent (+[protected]). Amazon Ludhiana is the nearest warehouse.
              Mar 8, 2021
              Complaint marked as Resolved 
              Amazon India refunded me the amount.
              Amazon India customer support has been notified about the posted complaint.
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                C
                Cherry kaushik
                Mar 2, 2021
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                Name - cherry kaushik
                RRN 30005410551051198004912
                Order id[protected]
                Amount 399
                Amazon India customer support has been notified about the posted complaint.
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                  C
                  Cherry kaushik
                  Mar 2, 2021
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                  Name - cherry kaushik
                  RRN 30005410551051198004912
                  Order id[protected]
                  Union bank of India
                  Amazon India customer support has been notified about the posted complaint.
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                    B
                    Barkha soni
                    from Uppal Kalan, Telangana
                    Mar 2, 2021
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                    Address: NA

                    Rs=479
                    From Amazon site refund was send in my account but from my bank site refund not processed
                    Rs=479
                    Amazon India customer support has been notified about the posted complaint.
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                      B
                      Biuty kumari
                      Mar 2, 2021
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                      Address: Amazon mumbai

                      This is my order id[protected] I cancelled this order but I didn't got my money back yet..please help me with this I don't know why I am not getting my money back
                      Amazon India customer support has been notified about the posted complaint.
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                        P
                        Prakhar mishra15430
                        from Chennai, Tamil Nadu
                        Mar 2, 2021
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                        Address: H.no 1999 police line karoundia sultanpur up
                        Website: Amazon india

                        Sir i have brought a speaker of price 969 through online Amazon India. The product was cancelled by the seller, my money get deducted from my account no.[protected](PNB knit sultanpur) from card no. [protected]. This issue is of date 24/12/2020. I complaint on Amazon and they said that by his side transactions already initiated and they have given me a transaction reference number 30005103540354083267486 please sir check the status and please initiate my money
                        Amazon India customer support has been notified about the posted complaint.
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                          R
                          Ranjeeth Menon
                          from Noida, Uttar Pradesh
                          Mar 2, 2021
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                          Address: Bangalore

                          Hi,

                          I deleted my account from Amazon as I no longer wish to receive any emails from them I had clearly mentioned.

                          I had a bad experience with them as in during a Cash on Delivery order the delivery person cancelled the order without my consent and Amazon in an email informs me I did it though it would be an automated mail. Apart from addressing the issue the customer support had nothing but to say sorry so I decided to cancel my prime membership and rest of the orders. I no longer wish to be associated with Amazon India but still receive random emails.
                          Even though I left my newly subscribed prime account and when cancelling the account these guys 'didnt even try to stop me' I know this sounds cheesy I didnt expect it but the account closing team failed to question why I wanted to close my account. I am happy anyways without having to deal with Amazon in any platforms and with several other vendors out there I dont recommend any1 of my friends or colleagues to order from Amazon.

                          I just dont want to receive nonsencial mails from Amazon in the near future.
                          Amazon India customer support has been notified about the posted complaint.
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                            B
                            Barkha soni
                            from Uppal Kalan, Telangana
                            Mar 2, 2021
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                            Address: NA

                            Fro Amazon site refund inserted but from banksite still refund not processed in my account
                            Amount 1st order - 299
                            Amount 2nd order-479
                            Please help me
                            Amazon India customer support has been notified about the posted complaint.
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                              A
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                              I ordered a laptop which has some battery backup problem so I returned to the Amazon but now they are not giving my refund???
                              Amazon India customer support has been notified about the posted complaint.
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                                N
                                Nikita1712
                                from Bengaluru, Karnataka
                                Mar 1, 2021
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                                I Purchased Amazon Fire Stick On Amazon.in 23 Oct 2020 The Company Has Given One Year Warranty On This Product And I contacted Amazon Customer Care They Didn't Responded Correctly They Asking So Many Questions
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sonali141296
                                  from Khadki, Maharashtra
                                  Mar 1, 2021
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                                  Hello.
                                  I have made a transaction of rs3430 on 19.02.21 from my canara bank debit card. The item was returned my by me on 22.02.21 and the amount was initiated to my original payment method on the very same day as told by amazon executives .
                                  My reference number provided by Amazon india is 30005110501050239258740.
                                  Kindly look into the matter.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Y
                                    Yasp
                                    from Guwahati, Assam
                                    Mar 1, 2021
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                                    I ordered a WATCH FROM AMAZON WHICH PRICE 2995/- but had to reTURN it due to DAMAGE. According to Amazon, they refunded my money on 8th February 2021 but the amount hasn't been credited in my account yet. They gave me a RRN but PNB customer care told me that they cannot do anything about it and it should be dealt by Amazon only. Kindly look into the matter.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      T
                                      Tamruthra
                                      Mar 1, 2021
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                                      Hi,
                                      I'm Ruthrapathy, i order the product in amazon on 18th Feb 2021 and package arrived chengalpet courier facility on 22/02/2021. Tracking ID: [protected]. But still i didn't received the package and keep on updating 'Out for Delivery' & 'Delay delivery on customer request'. Still i didn't speak with the delivery guy. The delivery guy is giving missed call while i try back its going to company voice call. He update himself with the "Delay delivery on customer request". I don't know when i will receive the parcel. This is the birthday gift, birthday date - 22/02/2021 but i'm unable to present this gift. Very worst, worst, worst, poor service i ever seen. I attached the screenshot for your reference. Why Amazon tie up with this worst delivery agency? It's making me very irritating at all.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        B
                                        balshyamal
                                        from Powai, Maharashtra
                                        Mar 1, 2021
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                                        Order#[protected] date 9 Feb 21. Delivered on 14 Feb 21. Item Name: SHOPEE Branded 8 x12 FT Green LEKERA Backdrop Photo Light Studio Photography Background (Pack of 1)
                                        Item found damaged/torn, thread removed in many places.
                                        Replacement request was processed online within 3 days (appx)
                                        Message was reflected that collection with replacement would be on 29 Feb 21.
                                        Till now no one visited to replace or collect the item
                                        Website reflects that Return Window closed on 23 Feb 21

                                        I dont know why return window closed without replacing the item or refunding the money.

                                        Please help me.
                                        Shyamal Bal
                                        H/o Kavita Rani Bal
                                        Goa - 403802
                                        Mob:[protected]
                                        Amazon India customer support has been notified about the posted complaint.
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