Amazon India Complaints & Reviews

Hi,

I deleted my account from Amazon as I no longer wish to receive any emails from them I had clearly mentioned.

I had a bad experience with them as in during a Cash on Delivery order the delivery person cancelled the order without my consent and Amazon in an email informs me I did it though it would be an automated mail. Apart from addressing the issue the customer support had nothing but to say sorry so I decided to cancel my prime membership and rest of the orders. I no longer wish to be associated with Amazon India but still receive random emails.
Even though I left my newly subscribed prime account and when cancelling the account these guys 'didnt even try to stop me' I know this sounds cheesy I didnt expect it but the account closing team failed to question why I wanted to close my account. I am happy anyways without having to deal with Amazon in any platforms and with several other vendors out there I dont recommend any1 of my friends or colleagues to order from Amazon.

I just dont want to receive nonsencial mails from Amazon in the near future.

Fro Amazon site refund inserted but from banksite still refund not processed in my account
Amount 1st order - 299
Amount 2nd order-479
Please help me

I ordered a laptop which has some battery backup problem so I returned to the Amazon but now they are not giving my refund???

I Purchased Amazon Fire Stick On Amazon.in 23 Oct 2020 The Company Has Given One Year Warranty On This Product And I contacted Amazon Customer Care They Didn't Responded Correctly They Asking So Many Questions

Hello.
I have made a transaction of rs3430 on 19.02.21 from my canara bank debit card. The item was returned my by me on 22.02.21 and the amount was initiated to my original payment method on the very same day as told by amazon executives .
My reference number provided by Amazon india is 30005110501050239258740.
Kindly look into the matter.

I ordered a WATCH FROM AMAZON WHICH PRICE 2995/- but had to reTURN it due to DAMAGE. According to Amazon, they refunded my money on 8th February 2021 but the amount hasn't been credited in my account yet. They gave me a RRN but PNB customer care told me that they cannot do anything about it and it should be dealt by Amazon only. Kindly look into the matter.

Hi,
I'm Ruthrapathy, i order the product in amazon on 18th Feb 2021 and package arrived chengalpet courier facility on 22/02/2021. Tracking ID: [protected]. But still i didn't received the package and keep on updating 'Out for Delivery' & 'Delay delivery on customer request'. Still i didn't speak with the delivery guy. The delivery guy is giving missed call while i try back its going to company voice call. He update himself with the "Delay delivery on customer request". I don't know when i will receive the parcel. This is the birthday gift, birthday date - 22/02/2021 but i'm unable to present this gift. Very worst, worst, worst, poor service i ever seen. I attached the screenshot for your reference. Why Amazon tie up with this worst delivery agency? It's making me very irritating at all.

Order#[protected] date 9 Feb 21. Delivered on 14 Feb 21. Item Name: SHOPEE Branded 8 x12 FT Green LEKERA Backdrop Photo Light Studio Photography Background (Pack of 1)
Item found damaged/torn, thread removed in many places.
Replacement request was processed online within 3 days (appx)
Message was reflected that collection with replacement would be on 29 Feb 21.
Till now no one visited to replace or collect the item
Website reflects that Return Window closed on 23 Feb 21

I dont know why return window closed without replacing the item or refunding the money.

Please help me.
Shyamal Bal
H/o Kavita Rani Bal
Goa - 403802
Mob:[protected]

My refund amount is rupees 984 iniated by 16 feb. but amount not credit by my account. my acc no. is [protected]. and order no. is[protected]. refund reference no. 74332741048104705805973

My refund iniated by 16 feb. but not recieved my acc.
my acc. no. [protected] allahabad bank/ merge indian bank
olz resolve my quiry

Matter is, I ordered a product from Amazon by bank & i cancelled that product at the same time. Amazon company generated my refund by mail. I've received mail regarding refunds on Hlo,
I'm Rajnandani kumari
Subject:- i want my money back from refund.
Matter is, I ordered a product from Amazon by bank & i cancelled that product at the same time. Amazon company generated my refund by mail and also showed in Amazon. I've received mail regarding refunds on 21/02/2021. But i didn't get my money in bank.
Please help me for refund my money back
B'cause i don't have time to go bank.

Account No. :- [protected]

Refund date & amont :[protected] & 587.00

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 29 jan 2021 . Could you please assist me regarding this. Please find the attachment regarding the same.

Account number [protected] ifsc number IDIB000B697 already cut my amount please kindly solve my problem as soon as possible

I had placed on prepaid order on Amazon of worth 999Rs which I cancelled next day. After that they initiated my refund with reference number 30005110461046177815192 on 16/02/2021. & 12 days already has been passed. But still refund has not been credited to my bank account.
I already contacted to bank & provided this reference number to PNB but they are not doing anything. Pls help me to get back my money.

Sir my refund for The man hair oil ( rs. 239) was damaged and I contacted customer service and amazon refunded the amount But the amount is not credited in my bank account. And amazon told me to contact bank and when I contacted bank they said that we can only tell you if the amount is received or not. And amazon sent me a reference no 30005110431043093625190 after 12 days of order received I have not got any amount back.

It's with great distress I write this email. Have seen many post & video on social media similar to our Worst Experience... but, never believed it until this morning when we experienced it.

On February 21, 2021 my son ordered a laptop for Rs. 93, 659 (including shipping & handling fee ) which was scheduled to be delivered between 28.2.2021 & 1.3.2021. However, the "item" got "delivered" this morning. Payment for the product was made in full at the time of placing the order.

As usual, the "product" was packaged inside a brown carton but, didn't have the invoice attached to it ( either outside the box nor inside ). Upon opening the carton we found a plastic gunny bag which contained folded newspapers
printed from Rohtak "Haribhoomi", a wedding invitation letter enclosed inside an envelope & a packaging cover of a chemical. Well, the laptop was missing though.

This is an absolute FRAUDULENT BEHAVIOR from Appario Retail Pvt. Ltd. How come the laptop meant to be delivered by Appario Retail Pvt. Ltd was despatched by HK Handicrafts, Haryana ? Couldn't find details of this company when googled & hence the CREDIBILITY & TRUST is gone😡

We've already registered a complaint with Amazon's customer care but, haven't received any docket number either verbally or via sms / email. Our concern has been posted on the Amazon Review... which is yet to get approved & feature on the website.

Why would Amazon partner with such vendors who are absolutely UNETHICAL & not customer focussed ?

We are confident our concern will ne investigated in the right direction & we will indeed get a full refund.

However, we would like to be kept in loop what, how & when this fraudulent act happened & what action has been taken against the vendor.

We expect a positive response tomorrow itself especially due to a huge investment.

We are also in the process of registering a complaint with the local police & consumer court for this FRAUDULENT act and post the same on various social media platform.

Thanks & Warmest Regards,
Binu KN

Mobile ~[protected]

I have orderd on 23 jan 2021 and refunded it 26 jan but not found my refund amount yet...

Bought Oneplus Band SKU [protected]. Battery life written in the box/claimed to be 14 years, but the full charge is holding only for approx 3 days. Need replacement or refund.
Bought through my son's Amazon account - Arnab Chakraborty ([protected])
Invoice : MH-BOMS-2653320

Hello,

This is to confirm that refund for amount 1299.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference # 30005110311031153624836

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing Amazon.in

I have ordered the below dress: -

https://www.amazon.in/Baes-Wardrobe-Straight-Sharara-Palazzo/dp/B08FBTGR9D/ref=p...⇄

In the pic - it is displayed with 2 different dresses. But, I have received only one dress. Request to resolve the issue and kindly give a call to me.