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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 232

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A
Awasthi20i
from Bengaluru, Karnataka
Feb 9, 2021
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I have ordered redmi 9 prime on 30/01/2021 . But my payment was hard declined by the bank . I still did not get my refund. Please help me.
[protected]
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    vigneshanandbala
    Feb 9, 2021
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    Address: 3/14,Karuppasamy illam, durga press opposite,amma unavagam near, sankarankovil,Tenkasi District-627756

    Hello sir, This is vignesh babu M, I have ordered zebronics mouse and keyboard combo, I have returned the product but I have not received the refund till now, I have been waiting for so long, but they have not given any action, they said that your refund has been iniated already, but when iam asking for refund but they are not providing
    +1 photos
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    Feb 09, 2021
    Updated by vigneshanandbala
    Hello sir, This is vignesh babu M, I have ordered zebronics mouse and keyboard combo, I have returned the product but I have not received the refund till now, I have been waiting for so long, but they have not given any action, they said that your refund has been iniated already, but when iam asking for refund but they are not providing
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      K
      khushi ranjan
      from New Delhi, Delhi
      Feb 9, 2021
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      The amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8 Feb 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
      vsi/amazon stan debit
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        K
        karans123
        from Ghumarwin, Himachal Pradesh
        Feb 9, 2021
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        Dear Customer, your Credit Card ending xxxxx2459 is debited for INR 199.00 on 08/02/21 for Amazon Standing Instru. This is as per your instruction without additional factor authentication.

        Above msg came and money got deducted fr hsbc credit card
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          A
          Anmol 786
          Feb 9, 2021
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          Order no.[protected]

          I have ordered wheatgrass powder of organic india.
          It is showing delievered on 6th feb

          But i dint recieved
          Any product
          Kindly refund my money.
          Amazon customer service is also not handling my problem.
          Now i dont want product but my money back
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            R
            rahul8282
            from Hāora, West Bengal
            Feb 9, 2021
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            I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 08th February, 2021. Could you please assist me regarding this. Please find the attachment regarding the same
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              N
              Neha Bothra
              from Ghumarwin, Himachal Pradesh
              Feb 9, 2021
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              Amazon refunded the amount of my order but bcz of some bank issue it was not credited to my bank account . So help me regarding this
              Amazon India customer support has been notified about the posted complaint.
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                A
                Anis Noorudheen P
                Feb 9, 2021
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                Amazon india suspended my account registered with my mobile number [protected] and email id [protected]@gmail.com. I was following up with them for last 4 months, two dozen times I have given them my address, phone number and all. Even amazon now tells me that I can reset my account and use it, iam still unable to do so and I see a pop-up like more information needed - please contact customer care. When I call customer care, they ask for the same information which I've been giving them for past 2 dozen times. Iam fed up with amazon. They are making me fool. I even has pay balance loaded in it and they are totally fooling me.
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                  Y
                  Yogendra Ray
                  from Mumbai, Maharashtra
                  Feb 8, 2021
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                  REFUND AGAINST CANCELLED ORDER ON AMAZON INDIA

                  Customer's Detaisl:
                  Yogendra Ray
                  EMailID : [protected]@yahoo.com
                  Registered Mobile No. : [protected]
                  Mailing Address : 30/304, SANSKRUTI, THAKUR COMPLEX, KANDIVALI-EAST, MUMBAI.
                  PIN : 400101
                  Name of Bank : Punjab National Bank, Branch:Kandivali East(PNB), Mumbai-400101.

                  Order ID No.[protected] Dated[protected]

                  Amount Paid to Amazon India vide Transaction Ref. No. : ECOM[protected] on[protected] thru. Punjab National Bank Debit card ending with ****4945.
                  Amazon India states that they refunded the amount of Rs. 3486/- and would have reached my account by Jan. 31 - Feb. 2, 2021.

                  Amazon Refund Reference # 30005110231023103190783 dated Feb. 05, 2021.

                  The amount is not credited to my account till Feb. 08, 2021 08:00PM.
                  I talked to your Customer Care Executive Mr. Gaurav at 07:16pm on 08/02/2021 who categorically stated that Amazon India's responsibility is over. I must talk to my Card Provider/Bank for the Refund.
                  Amazon India customer support has been notified about the posted complaint.
                  Feb 12, 2021
                  Updated by Yogendra Ray
                  I have talked to Amazon India today, Feb. 12, 2021. They are simply stating that they have transferred the fund and it is lying with Punjab National bank.
                  I sent a mail to Punjab National bank ([protected]@pnb.co.in ) on Feb. 06, 2021;
                  reminder - 1 on Feb. 10, 2021 and reminder - 2 on Feb. 12, 2021.
                  But there is no response.

                  I did mark copy of the above mail to Amazon India ([protected]@amazon.com) on Feb. 06, 2021.
                  They have also not replied.

                  Very sad state of affairs at both PNB and Amazon India.
                  Feb 15, 2021
                  Updated by Yogendra Ray
                  Nothing moving. When I talked to PNB Customer Care Executive today, Feb. 15, 2021 09:55pm, I have been told that PNB has not received the money. On my request to send me an email stating the same, the executive disconnected the call saying that I was being rude.

                  Should I go to the PNB Kandivali East, Mumbai Branch where I do have my Account and fight with the Branch Manager to get the refund?
                  Feb 23, 2021
                  Updated by Yogendra Ray
                  I talked to Amazon India customer care on 16 Feb. 2021 at 7.05AM to Mr. Ajit after forwarding the EMail received from my Banker Punjab Nation Bank stating that Amazon India has not refunded the money to my account. Till then, Amazon India was claiming that they had already refunded amount.
                  Till date (Feb. 23, 2021 12.10AM), the refund is not made.
                  Does Amazon India has any office in or around Mumbai so that I can personally go and collect my money? Looks, they believe in harassing their customers.
                  I have talked to Amazon India today, Feb. 12, 2021. They are simply stating that they have transferred the fund and it is lying with Punjab National bank.
                  I sent a mail to Punjab National bank ([protected]@pnb.co.in ) on Feb. 06, 2021;
                  reminder - 1 on Feb. 10, 2021 and reminder - 2 on Feb. 12, 2021.
                  But there is no response.

                  I did mark copy of the above mail to Amazon India ([protected]@amazon.com) on Feb. 06, 2021.
                  They have also not replied.

                  Very sad state of affairs at both PNB and Amazon India.
                  I talked to PNB Customer Care Executive today, Feb. 15, 2021 at around 10.00PM. I have been challenged to even write to RBI.

                  Hope, the bosses sitting in PNB Delhi Office do have some respect left in them.
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                    N
                    Naveen CM Gowda
                    from Noida, Uttar Pradesh
                    Feb 8, 2021
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                    Address: Chikkagattiganabbe (v) doddagattiganabbe post hoskote TQ 562114
                    Website: Cenara bank

                    Name : NAVEEN KUMAR CM
                    Branch;: HOSKOTE
                    Account number: [protected]
                    Phone number : [protected]
                    Email: [protected]@gmail.com
                    Reference no :[protected] it's 277 Rs
                    Reference no :[protected] it's 318 Rs
                    We had ordered new Bapa sitharam jackets on December 30th in Amazon online shopping app and delivered the miss match item ..and I will apply for refund immediately and then had refunded the amount of 277 Rs and 318 Rs and on 6th January... From your side we did not get the money so send the the money quickly
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                      D
                      Darla Jeevitesh
                      from Vijayawada, Andhra Pradesh
                      Feb 8, 2021
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                      Hi Team,

                      ₹ 199 were deducted by Amazon India from my credit card.

                      I didn't purchased anything on Amazon and I didn't get the OTP as well.

                      May I know how my money got deducted.

                      Please find the details below.

                      ALERT:Rs.199.00 spent via CREDIT Card xx4176 at AMAZON1258399 on[protected]:06:39:01 without PIN/OTP.Not you?Call [protected].

                      This is totally unethical from AMAZON INDIA.

                      Please help me

                      Thanks & Regards,
                      xxxxxxxxx.
                      Amazon India customer support has been notified about the posted complaint.
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                        V
                        vellanganni shalini
                        from Bengaluru, Karnataka
                        Feb 8, 2021
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                        Iam shalini i have purchased gown products was not good so i have given the product and refund the amount in my bank
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                          C
                          Chandanpreet
                          from Powai, Maharashtra
                          Feb 8, 2021
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                          I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have received message yesterday 7 February, 2021 that "Dear Customer, transaction of INR 199.00 done on ICICI Bank Account XXX on 07-FEB-21. Info: VSI*AMAZON ST."
                          Could you please assist me regarding this. Please find the attachment regarding the same.
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                            A
                            Ajitkumar@1122
                            from Gurgaon, Haryana
                            Feb 8, 2021
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                            My name is ajit kumar. My mob no is [protected]. I have applied a job for delivery boy. Then i got a message to deposit rs 5000 for security money. Ihave deposited the money. Then the ask me to deposite 120 rs for pvc. What should i do now.
                            Amazon India customer support has been notified about the posted complaint.
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                              Prathap Chandran
                              from Chennai, Tamil Nadu
                              Feb 8, 2021
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                              I would like to bring it to your notice that, the amount of Rs.43.4/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 5th feb, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                              +1 photos
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                              Feb 09, 2021
                              Updated by Prathap Chandran
                              Thanks waiting for good news
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                                Rutuja Takalkar
                                from Powai, Maharashtra
                                Feb 7, 2021
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                                My refund has been initiated from Amazon on 26/01/2021 However have not received the same amounting to Rs.699. Kindly refund my amount as soon as possible
                                Amazon India customer support has been notified about the posted complaint.
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                                  D
                                  Dattatrayshinde
                                  Feb 7, 2021
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                                  Resolved

                                  Address: Fursungi pune maharashtra

                                  I have made 18590/- payment on 21 January 2021 of yes bank credit card from Amazon Pay through ICICI NetBanking. Payment debited from ICICI bank also debited from Amazon pay but not received to YES bank credit card. Amazon pay is not helping me for this issue. My credit card last date is 7 Feb 2021. Amazon pay needs to refund my money back. Please help me on this.
                                  +3 photos
                                  Mar 19, 2021
                                  Complaint marked as Resolved 
                                  Issue Resolved
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 07, 2021
                                  Updated by Dattatrayshinde
                                  I got reply from YES bank the bank reference number given by Amazon is invalid. So please find attachment.

                                  Feb 08, 2021
                                  Updated by Dattatrayshinde
                                  I have made payment of 18590/- on 19-January - 2021. Payment is not received to YES bank credit card yet. Please find the attachment.

                                  Mar 19, 2021
                                  Updated by Dattatrayshinde
                                  Issue Resolved
                                  Issue Resolved
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                                    Nj261297
                                    Feb 7, 2021
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                                    Resolved

                                    I ordered a product on amazon through pnb credit card but my refund is not given by company or bank till given date ..i want my refund as soon as possible
                                    +1 photos
                                    Feb 22, 2021
                                    Complaint marked as Resolved 
                                    Not taken any step to solve problem [email protected] 7049060789
                                    Amazon India customer support has been notified about the posted complaint.
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                                      P
                                      Prgy Mshr
                                      from Saint Thomas Mount, Tamil Nadu
                                      Feb 7, 2021
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                                      I received a call from amazon India and they told me i had won a gift because of my intensive shopping in the past few days. I believed it because it is true that i have been shopping a lot. But they asked me to pay extra money time and again claiming me a refund. I was a fool to believe them the first time. '
                                      The man claimed to be a finance manager in the head office of Kolkata named Vivek Srivastava. I checked everywhere for his profile and found none. His mobile number is [protected]. I am still unsure whether he is a genuine amazon employee or a fake scammer. He knew all my details that i have only submitted to AMAZON Account.
                                      Kindly let me know asap. Another number that called regarding the same issue is [protected]. I really hope you can just let me know whether these phone numbers belong to your company or this is a scam.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Ranjit1987
                                        from Kāmārhāti, West Bengal
                                        Feb 6, 2021
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                                        Address: Bhawanipatna Dist Kalahandi, Odisha, 766001

                                        Sir, I had a return parcel (Order No[protected] . Today the delivery staff arrived to pickup the parcel. However, though I had the parcel with me, I hadn't bill with me. The delivery staff told me to come to the store and talk to store supervisor. His way of talking was completely uncivilized and bad in manners. I told him to maintain some decorum as I was sitting inside my Office chamber and requested him to talk with me in a proper manner. However he said he doesn't need to talk in a good manners as he even doesn't talk properly with his boss. And he is not bound to show any kind of good behavior to me. This kind of behavior is completely unacceptable. So I request you to take action against the staff who had come to pickup the above parcel and apologize me for his uncivilized behavior.

                                        Regards
                                        Ranjit Ku Sahu
                                        Branch Manager
                                        Central Bank Of India
                                        Mob [protected]
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