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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 234

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L
Lokesh devdwal
from Ghumarwin, Himachal Pradesh
Feb 26, 2021
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Address: Barkat nagar tonk phatak jaipur
Website: Amazon.com

My refund was not initiate yet ptron earbuds
Amazon India customer support has been notified about the posted complaint.
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    A
    Amit Kamila
    Feb 26, 2021
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    Dear sir, i am pnb bank customer on 10th Jan 2021 I pay the amazon payment link through Bhim UPI but due to a bank server problem my payment 4 times failed but after a few moments, 2 transactions amount debited my account. in that scenario, I call back amazon customer care they told me if it will happen the transaction amount will be credited within 5-6 working days.
    but when I call back after 36 days they check every detail and told me no such amount credited to their account so kindly raise a complaint form. I am doing that. please sir kindly check my amount where I will be stuck .and return my amount to my account.
    Panjab national bank
    account no[protected]
    ifsc code-PUNB0220420
    trns id:[protected],[protected]
    amount: 999.00
    Amazon India customer support has been notified about the posted complaint.
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      A
      Amit Kamila
      Feb 26, 2021
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      Dear sir, i am pnb bank customer on 10th Jan 2021 I pay the amazon payment link through Bhim UPI but due to a bank server problem my payment 4 times failed but after a few moments, 2 transactions amount debited my account. in that scenario, I call back amazon customer care they told me if it will happen the transaction amount will be credited within 5-6 working days.
      but when I call back after 36 days they check every detail and told me no such amount credited to their account so kindly raise a complaint form. I am doing that. please sir kindly check my amount where I will be stuck .and return my amount to my account.
      Panjab national bank
      account no[protected]
      ifsc code-PUNB0220420
      trns id:[protected],[protected]
      amount: 999.00
      Amazon India customer support has been notified about the posted complaint.
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        S
        Sanjeev0115
        from Ghumarwin, Himachal Pradesh
        Feb 25, 2021
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        Dear sir.
        I purchased a item on Amazon and I had to cancel it by my mistake.
        Amazon intiated my refund on10th February2021 on my PNB Bank at Geetanjali Enclave, New Delhi-110017.i have not received my refund till 25th February2021 .
        The amount of my refund is -₹18740/_
        Refund reference number is[protected]-[protected]
        My account number is SB-[protected]
        My name is Sanjeev Kumar in my PNB bank.
        My mobile number is [protected]
        Regards
        Amazon India customer support has been notified about the posted complaint.
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          B
          Bishmita Lahon
          Feb 25, 2021
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          The refund is not reflected on my account till no
          Name : bishmita Lahon
          Amazon India customer support has been notified about the posted complaint.
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            B
            Bishmita Lahon
            Feb 25, 2021
            Resolved
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            Resolved

            Name: Bishmita Lahon
            The refund is not reflected on my account till now. They said the refund initiated on 11 feb.
            Feb 25, 2021
            Complaint marked as Resolved 
            406- 9992057-9476305 They told to fill the dispute form
            Amazon India customer support has been notified about the posted complaint.
            Feb 25, 2021
            Updated by Bishmita Lahon
            Order id[protected]

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              B
              Barkha soni
              from Uppal Kalan, Telangana
              Feb 25, 2021
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              Address: NA
              Website: NA

              From Amazon site refund inserted 479 on 15 feb 2021 but from bank site still refund not prossed in my account
              Here is the transition 30005110441044088330307
              Provide by Amazon site on 21 feb 2021
              Amazon India customer support has been notified about the posted complaint.
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                M
                Monish63
                Feb 25, 2021
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                Website: www.amazon.in

                I haven't received my refund which is been processed by amazon and provided me with an RRN Number: 74332741044104348622227 amount 12390 INR

                Kindly check with the problem and resolve it aswell as credit the amount to my account as soon as possible it's already been 14 working days
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  atharvaaa
                  Feb 25, 2021
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                  Amazon have transfer 269 rs to us us in allabhad bank account but it havent reched us
                  Amazon India customer support has been notified about the posted complaint.
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                    J
                    jagat8400
                    Feb 25, 2021
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                    Address: Jarmar Institute. SF3, 2nd Floor, Kesharkunj Complex, Krishnabaug, Maninagar, Ahmedabad - 380008, Gujarat, India.

                    I have bought the mentioned product from Amazon and it was delivered on 11th February 2021. I was told that installation will be done within 48 hours of delivery but it is yet not attempted. In fact, I am not even contacted for the same.

                    In addition, this product was bought through no cost EMI but the amount is yet not credited to my credit card. It was mentioned that the process would take 3 to 4 days.

                    My email is: [protected]@jarmarinstitute.com

                    Contact # [protected]

                    Jagat Patel.
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Alekh Talukdar
                      Feb 25, 2021
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                      I want to bring to your notice that VSI*AMAZON STAN has deducted Rs. 199.00 from my ICICI bank on 25th February 2021.

                      Please refund my money to my bank account as soon as possible .
                      Amazon India customer support has been notified about the posted complaint.
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                        S
                        SHANKAR SINGHANIA
                        Feb 25, 2021
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                        Hello sir,
                        I am shubham kumar. I have returned one item to amazon and they provided me refund but that refund has not credited in my account yet. Amazon initiated my refund on 24th and 25th january for two quantity ₹1698/- whose refund reference numbers are:
                        HSBCN[protected] and HSBCN[protected] respectively.

                        Mobile no. Linked to my bank account is
                        [protected]
                        IFSC code: IDIB000B186
                        A/C : [protected]
                        Account holder name: Shubham kumar

                        I AM FACING THIS PROBLEM FOR MORE THAN 1 MONTH

                        SO, PLEASE KINDLY RESOLVE MY PROBLEM SIR.
                        FOR THIS GREAT WORK OF YOU I WILL ALWAYS BE THANKFUL TO YOU.

                        THANK YOU
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Sonu30041988
                          Feb 24, 2021
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                          Address: Sompal s/o randhir singh village + post buggawala naukragrant haridwar uttarakhand 247662
                          Website: Amazon. Com

                          I had returned an order on amazon and the company had initiated refund for the said order vide REFUND REFERENCE NUMBER 30005110361036103511107 on 9th February 2021 and as per the company’s policy the refund should be credited in my account bearing account number [protected] by 14th february but today it is 24th february and the amount has not been credited till date. The screenshots of email is attached alongwith it my ac 48...0046 ifsc code PUNB0166300
                          Amazon India customer support has been notified about the posted complaint.
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                            B
                            balindra vishwakarma
                            from Bakhtiyārpur, Bihar
                            Feb 24, 2021
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                            Resolved

                            Address: amba

                            Hello,

                            This is to confirm that refund for amount 2437.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                            Refund Reference # 30005110341034214521524

                            Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                            Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                            For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

                            Thanks for choosing Amazon.in

                            sir mera paisa refund nahi hua hai

                            Sir Resolved
                            Feb 28, 2021
                            Complaint marked as Resolved 
                            paisa refund me kitna time lagega
                            Amazon India customer support has been notified about the posted complaint.
                            Bhai mera bhi nahi aaya abhi tak ...19 tarikh ko refund kiya thha unhone
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                              Z
                              Zeeshan Tigar
                              Feb 24, 2021
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                              Address: Village manki post deoband Up 247554

                              My name Muhammad zeeshan please help me refand complaint amazon show refund but show in my account please refund reflect my refund in my account Refrance no... 30005410421039173441488
                              Phone no [protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                P
                                Poojapoorvi19
                                Feb 24, 2021
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                                I am pooja kumari...My amazon account is registered with number-[protected].I have pre paid for two products worth rs 259 and 589.Later i cancelled the both items on 5 feb 2021.Amzon have told me to contact to bank and bank is telling me to contact to amazon.. It has been more than 20 days ..I did not get my money back...Please look into the matter ...Here i am attaching the mail send by Both amazon and bank..
                                Amazon India customer support has been notified about the posted complaint.
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                                  M
                                  Mohinder Singh Batra
                                  Feb 24, 2021
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                                  Address: India
                                  Website: Amazon

                                  The Amazon India has released Rs 1650 vide vide reference no 30005110301030192968172 Dt 7th February 2021 but till now I have not received in my Account
                                  Amazon India customer support has been notified about the posted complaint.
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                                    P
                                    pkhjp
                                    from Jaipur, Rajasthan
                                    Feb 23, 2021
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                                    Company name- Amazon, Product- Laptop, Order no- #[protected], Amount- RS 38990/-, Date of order[protected], Delivery date[protected], Date till replacement can be done[protected], Registered mobile number- [protected], Alternate contact number- No number, Grievance details- I Purchased Dell Vostro 3401 14" FHD AG Display Laptop (i3-1005G1 / 4GB / 1TB+256 SSD / Integrated Graphics / 1 Yr NBD / Win 10 + MS Office / Black) D552151WIN9BE LAPTOP THROUGH AMAZON DTD 05.02.2021 DELIVERY DTD 07.02.2021. I AM PAY RS 38990/- THROUGH ONLINE. BUT ITEM DOES NOT WORK PROPERLY. I AM CONTRACT TO AMAZON CUSTOMER CARE MANY TIMES DTD 07.02.2021 BUT NOT RESPONSE. MY ITEM NOT RETURNING REFUND PROCESS STARTERD THROUGH AMAZON.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Mar 19, 2021
                                    Updated by pkhjp
                                    Product damaged does not work
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                                      S
                                      shailjanadaan
                                      Feb 23, 2021
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                                      Sir

                                      I have ordered 3 SHRUGS FROM AMAZON ON DT. 04 FEB, 2021. i have returned my productS DUE TO PERSONAL REASONS.

                                      Amazon SAID IT HAS CREDITED THE REFUND ON 7TH FEB 2021BUT THE AMOUNT IS STILL NOT CREDITED TO MY ACCOUNT

                                      Amazon gave me the reference id # 30005110351035192931467
                                      30005110351035192931467
                                      30005110351035192931467
                                      but the Punjab National Bank has still not credited my money.
                                      I WENT TO BANK, THEY SAID IT'S NOT THEIR FAULT. ON ASKING AMAZON, THEY HAD GIVEN FOLLOWING REPLY
                                      Hello,

                                      This is to confirm that refund for amount 470.00
                                      376.00
                                      785.00 has been successfully processed on[protected]
                                      [protected]
                                      [protected] and the amount should reflect in your account by now.

                                      Refund Reference # 30005110351035192931467
                                      30005110351035192931467
                                      30005110351035192931467

                                      Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                      Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                      This is urgent please help me as soon as possible.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Y
                                        Yogendra Ray
                                        from Mumbai, Maharashtra
                                        Feb 23, 2021
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                                        Address: BENGALURU, INDIA

                                        Ordered on 23 January 2021 Order#[protected]
                                        Refund initiated on 28 Jan 2021. To be refunded by Feb 2, 2021. Despite of repeated calls, Emails, no action on their part. They are blaming my banker PNB for not paying. PNB has given in writing that Amazon India has not refunded the money. They have promised that they will resolve the issue by Feb 23, 2021.

                                        My Reg. Mobile No. : +91 [protected]
                                        EMail ID : [protected]@yahoo.com
                                        Address : 30/304, SANSKRUTI, THAKUR COMPLEX, KANDIVALI EAST,
                                        MUMBAI - 400101
                                        Amazon India customer support has been notified about the posted complaint.
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