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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 238

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M
Musharrat Jahan
Feb 9, 2021
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I am Musharrat Jahan. Iorderd a product of Rs.1999 from amazon. The order gets cancelled and money debited from my ubi account. Now amazon is claiming that refund has done on 8th dec 2020 that is why refund referece is generated from bank.
I paid through my debit card.
Refund refrence is- 30005103430343124772664

I am not able to contact with bank's customer care. Please help me with this.
Amazon India customer support has been notified about the posted complaint.
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    Biuty kumari
    Feb 9, 2021
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    Address: Amazon mumbai

    [protected]

    I got empty package this is my order id[protected] I didn't got my money back . I want my money back...so please help me with this.
    I wanna know when will I get my money back...Amazon is not giving my money back. They send me refund message but I didn't got my money back
    Amazon India customer support has been notified about the posted complaint.
    Feb 11, 2021
    Updated by Biuty kumari
    I am waiting for update help me with this why I didn't got my money back yet
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      Vankawala Niki P Zodiac Zone
      Feb 9, 2021
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      I have purchased a product from Amazon India. I returned that product, and they have initiated refund on[protected]. But I have not received my refund amount. They gave a reference number. References number is # 30005410341029224651810. Please do the needful.
      Amazon India customer support has been notified about the posted complaint.
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        Biuty kumari
        Feb 9, 2021
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        Address: Amazon mumbai
        Website: Amazon

        I got empty package this is my order id[protected] I didn't got my money back . I want my money back...so please help me with this.
        I wanna know when will I get my money back...Amazon is not giving my money back. They send me refund message but I didn't got my money back
        Amazon India customer support has been notified about the posted complaint.
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          A
          aprajita rajoriya
          Feb 9, 2021
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          Address: E-8/64 trilanga colony bhopal

          I' complaining about the product boAt rockerz 245v2 wireless bluetooth V5.0 of rupees 799 which I was ordered on 19 January from Amazon. They notified me that they will refund my amount on two to three business days but I have not recieved the amount. I was also talked to customer care they told me that they have already refund the amount but still I have not recieved. I'v visited the bank and show the RRN no. Of that order but no amount is credited with that RRN no 74332741021102009766587.

          Kindly check the status of refund amount
          of order id[protected] as soon as possible.
          Amazon India customer support has been notified about the posted complaint.
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            P
            Prathamesh Z
            Feb 9, 2021
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            Address: Pune

            I didn't receive my rewards till now of25/01/2021
            Amazon India customer support has been notified about the posted complaint.
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              A
              Aman Awasthi20i
              from Bengaluru, Karnataka
              Feb 9, 2021
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              As I have ordered redmi 9 prime on 30 January 2021 . But my payment was hard declined by the bank. I still did not get my refund. Please help me.
              [protected]
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                Aman Awasthi20i
                from Bengaluru, Karnataka
                Feb 9, 2021
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                I have ordered redmi 9 prime on 30 January 2021. I didn't get my refund. My payment was hard declined by the bank. 6799 amount. [protected]
                Amazon India customer support has been notified about the posted complaint.
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                  Awasthi20i
                  from Bengaluru, Karnataka
                  Feb 9, 2021
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                  I have ordered redmi 9 prime on 30/01/2021 . But my payment was hard declined by the bank . I still did not get my refund. Please help me.
                  [protected]
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                    V
                    vigneshanandbala
                    Feb 9, 2021
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                    Address: 3/14,Karuppasamy illam, durga press opposite,amma unavagam near, sankarankovil,Tenkasi District-627756

                    Hello sir, This is vignesh babu M, I have ordered zebronics mouse and keyboard combo, I have returned the product but I have not received the refund till now, I have been waiting for so long, but they have not given any action, they said that your refund has been iniated already, but when iam asking for refund but they are not providing
                    Amazon India customer support has been notified about the posted complaint.
                    Feb 09, 2021
                    Updated by vigneshanandbala
                    Hello sir, This is vignesh babu M, I have ordered zebronics mouse and keyboard combo, I have returned the product but I have not received the refund till now, I have been waiting for so long, but they have not given any action, they said that your refund has been iniated already, but when iam asking for refund but they are not providing
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                      K
                      khushi ranjan
                      from New Delhi, Delhi
                      Feb 9, 2021
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                      The amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8 Feb 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                      vsi/amazon stan debit
                      Amazon India customer support has been notified about the posted complaint.
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                        K
                        karans123
                        from Ghumarwin, Himachal Pradesh
                        Feb 9, 2021
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                        Dear Customer, your Credit Card ending xxxxx2459 is debited for INR 199.00 on 08/02/21 for Amazon Standing Instru. This is as per your instruction without additional factor authentication.

                        Above msg came and money got deducted fr hsbc credit card
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          Anmol 786
                          Feb 9, 2021
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                          Order no.[protected]

                          I have ordered wheatgrass powder of organic india.
                          It is showing delievered on 6th feb

                          But i dint recieved
                          Any product
                          Kindly refund my money.
                          Amazon customer service is also not handling my problem.
                          Now i dont want product but my money back
                          Amazon India customer support has been notified about the posted complaint.
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                            R
                            rahul8282
                            from Hāora, West Bengal
                            Feb 9, 2021
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                            I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 08th February, 2021. Could you please assist me regarding this. Please find the attachment regarding the same
                            Amazon India customer support has been notified about the posted complaint.
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                              N
                              Neha Bothra
                              from Ghumarwin, Himachal Pradesh
                              Feb 9, 2021
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                              Amazon refunded the amount of my order but bcz of some bank issue it was not credited to my bank account . So help me regarding this
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Anis Noorudheen P
                                Feb 9, 2021
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                                Amazon india suspended my account registered with my mobile number [protected] and email id [protected]@gmail.com. I was following up with them for last 4 months, two dozen times I have given them my address, phone number and all. Even amazon now tells me that I can reset my account and use it, iam still unable to do so and I see a pop-up like more information needed - please contact customer care. When I call customer care, they ask for the same information which I've been giving them for past 2 dozen times. Iam fed up with amazon. They are making me fool. I even has pay balance loaded in it and they are totally fooling me.
                                Amazon India customer support has been notified about the posted complaint.
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                                  Y
                                  Yogendra Ray
                                  from Mumbai, Maharashtra
                                  Feb 8, 2021
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                                  REFUND AGAINST CANCELLED ORDER ON AMAZON INDIA

                                  Customer's Detaisl:
                                  Yogendra Ray
                                  EMailID : [protected]@yahoo.com
                                  Registered Mobile No. : [protected]
                                  Mailing Address : 30/304, SANSKRUTI, THAKUR COMPLEX, KANDIVALI-EAST, MUMBAI.
                                  PIN : 400101
                                  Name of Bank : Punjab National Bank, Branch:Kandivali East(PNB), Mumbai-400101.

                                  Order ID No.[protected] Dated[protected]

                                  Amount Paid to Amazon India vide Transaction Ref. No. : ECOM[protected] on[protected] thru. Punjab National Bank Debit card ending with ****4945.
                                  Amazon India states that they refunded the amount of Rs. 3486/- and would have reached my account by Jan. 31 - Feb. 2, 2021.

                                  Amazon Refund Reference # 30005110231023103190783 dated Feb. 05, 2021.

                                  The amount is not credited to my account till Feb. 08, 2021 08:00PM.
                                  I talked to your Customer Care Executive Mr. Gaurav at 07:16pm on 08/02/2021 who categorically stated that Amazon India's responsibility is over. I must talk to my Card Provider/Bank for the Refund.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 12, 2021
                                  Updated by Yogendra Ray
                                  I have talked to Amazon India today, Feb. 12, 2021. They are simply stating that they have transferred the fund and it is lying with Punjab National bank.
                                  I sent a mail to Punjab National bank ([protected]@pnb.co.in ) on Feb. 06, 2021;
                                  reminder - 1 on Feb. 10, 2021 and reminder - 2 on Feb. 12, 2021.
                                  But there is no response.

                                  I did mark copy of the above mail to Amazon India ([protected]@amazon.com) on Feb. 06, 2021.
                                  They have also not replied.

                                  Very sad state of affairs at both PNB and Amazon India.
                                  Feb 15, 2021
                                  Updated by Yogendra Ray
                                  Nothing moving. When I talked to PNB Customer Care Executive today, Feb. 15, 2021 09:55pm, I have been told that PNB has not received the money. On my request to send me an email stating the same, the executive disconnected the call saying that I was being rude.

                                  Should I go to the PNB Kandivali East, Mumbai Branch where I do have my Account and fight with the Branch Manager to get the refund?
                                  Feb 23, 2021
                                  Updated by Yogendra Ray
                                  I talked to Amazon India customer care on 16 Feb. 2021 at 7.05AM to Mr. Ajit after forwarding the EMail received from my Banker Punjab Nation Bank stating that Amazon India has not refunded the money to my account. Till then, Amazon India was claiming that they had already refunded amount.
                                  Till date (Feb. 23, 2021 12.10AM), the refund is not made.
                                  Does Amazon India has any office in or around Mumbai so that I can personally go and collect my money? Looks, they believe in harassing their customers.
                                  I have talked to Amazon India today, Feb. 12, 2021. They are simply stating that they have transferred the fund and it is lying with Punjab National bank.
                                  I sent a mail to Punjab National bank ([protected]@pnb.co.in ) on Feb. 06, 2021;
                                  reminder - 1 on Feb. 10, 2021 and reminder - 2 on Feb. 12, 2021.
                                  But there is no response.

                                  I did mark copy of the above mail to Amazon India ([protected]@amazon.com) on Feb. 06, 2021.
                                  They have also not replied.

                                  Very sad state of affairs at both PNB and Amazon India.
                                  I talked to PNB Customer Care Executive today, Feb. 15, 2021 at around 10.00PM. I have been challenged to even write to RBI.

                                  Hope, the bosses sitting in PNB Delhi Office do have some respect left in them.
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                                    N
                                    Naveen CM Gowda
                                    from Noida, Uttar Pradesh
                                    Feb 8, 2021
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                                    Address: Chikkagattiganabbe (v) doddagattiganabbe post hoskote TQ 562114
                                    Website: Cenara bank

                                    Name : NAVEEN KUMAR CM
                                    Branch;: HOSKOTE
                                    Account number: [protected]
                                    Phone number : [protected]
                                    Email: [protected]@gmail.com
                                    Reference no :[protected] it's 277 Rs
                                    Reference no :[protected] it's 318 Rs
                                    We had ordered new Bapa sitharam jackets on December 30th in Amazon online shopping app and delivered the miss match item ..and I will apply for refund immediately and then had refunded the amount of 277 Rs and 318 Rs and on 6th January... From your side we did not get the money so send the the money quickly
                                    Amazon India customer support has been notified about the posted complaint.
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                                      D
                                      Darla Jeevitesh
                                      from Vijayawada, Andhra Pradesh
                                      Feb 8, 2021
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                                      Hi Team,

                                      ₹ 199 were deducted by Amazon India from my credit card.

                                      I didn't purchased anything on Amazon and I didn't get the OTP as well.

                                      May I know how my money got deducted.

                                      Please find the details below.

                                      ALERT:Rs.199.00 spent via CREDIT Card xx4176 at AMAZON1258399 on[protected]:06:39:01 without PIN/OTP.Not you?Call [protected].

                                      This is totally unethical from AMAZON INDIA.

                                      Please help me

                                      Thanks & Regards,
                                      xxxxxxxxx.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        vellanganni shalini
                                        from Bengaluru, Karnataka
                                        Feb 8, 2021
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                                        Iam shalini i have purchased gown products was not good so i have given the product and refund the amount in my bank
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