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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 237

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N
Naveen Yad
Feb 14, 2021
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Received duplicate. Didn't get the refund.Amazon embezzled my money. Customer care is rude and denied the refund by giving fake policy quotes. I couldn't cash the the recieved cheque dated 30/10/2017. Now they say they embezzled my money and they won't provide refund as it's been more than 6 months since cheque was issued. Amazon cheated me and embezzled my money. It's been 3 years since Amazon embezzled my money. This is a pure fraud with customer by Amazon.
Amazon India customer support has been notified about the posted complaint.
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    R
    Rajbeer.
    Feb 14, 2021
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    Address: Manesar Gurgaon Haryana
    Website: Amazon company

    Amazon company pay 1269 Rupees in 30 Jan 2021.but this amount not credit in my account [protected] RRN number 012794 dear sir please help me my name Narender Kumar I request you
    Amazon India customer support has been notified about the posted complaint.
    Feb 14, 2021
    Updated by Rajbeer.
    Dear sir Amazon company pay 1269 rupees 31 jan 2021 but this amount not credit in my account [protected]

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      R
      Rohitpal007
      Feb 14, 2021
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      ALERT:Rs.999.00 spent via CREDIT Card xxxx at AMAZON1258399 on[protected]:09:44:14 without PIN/OTP.Not you?Call [protected].
      This happened to me and i didnt used my card and one more thing i cant see my balance after deducted amount but if i do normal transaction i can see the Pending balance. I need a resolution about please be quick.
      Amazon India customer support has been notified about the posted complaint.
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        P
        paurush totlani
        Feb 14, 2021
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        Address: Amazon Pvt limited
        Website: Amazon.inorder number 402-7886819-5111513

        I was cheated for Rs 10000..by Amazon because they offered an exchange value for my macbook of 26850 and refunded only 16850 out of that and cut 10000 despite the fact that the product (laptop)hp chromebook which they gave me had a defective battery for the exchange ..when asked about the incorrect refund they denied the refund status and till date have not returned the 10000 rupees ..absolutely fleecing the customer and this certainly wasn't expected from amazon
        Jul 17, 2021
        Complaint marked as Resolved 
        Just delete the complaints
        Amazon India customer support has been notified about the posted complaint.
        Feb 15, 2021
        Updated by paurush totlani
        As you can see the way in which the item was delivered looks like a second hand laptop despite the fact that I had paid the amount for a new laptop and not a second hand laptop that was delivered to me ...bloody cheats

        They have been notified a lot of times before and haven't resolved the issue till date
        Trust me if it's reputation they are talking about ...for this particular purpose they have fleeced me for 10000 rupees which isn't a joke delivering a faulty laptop in exchange for my macbook by increasing the exchane price to 26850 and then delivering the hp chromebook which has a defective battery ..when asked for the refund only 16850 were returned saying we don't refund promotions ...if it were a normal sceanrio where it was my mistake I would understand but this was pure fleecing a customer just for their sweet benefit and ten thousand rupees mind you is not a joke
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          A
          aditya318
          Feb 13, 2021
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          Address: chak harihar van chhatnag road jhunsi allahabad

          My name is aditya email id is . [protected]@gmail.com which is registered with amazon.in. My amazon.in account is locked from 3 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i realizes that i fill anything wrong i immediately cancelled that order.
          After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, but they not listening anything they send me mail that [ your order can't be delivered please send your credit card details with billing address ] but that credit card no i filled is wrong
          I have also provide all the details to amazon.in by mail but still my account is locked.
          Amazon India customer support has been notified about the posted complaint.
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            G
            Gasnnsns
            Feb 13, 2021
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            Address: Patna

            Sir maine 31 Jan ko bluetooth headphone orders kiya tha lekin usi din maine apna order cancel kr diya tha Amazon customer care baat kiya to bole bank customer care baat kriye pr abhi tk mera payment return nhi aya Amazon app mera dikha rah 5 Feb lo return agay mere account me credit nhi hua hai mene uska screen shot lagya hai aur reference no ka bhi plz sir solve my problem abhi tk mera paisa nhi aya hai maine branch bhi visit kiya lekin nhi aaya sir my refund reference no is 30005110311031183814753
            Feb 14, 2021
            Complaint marked as Resolved 
            Amazon India customer support has been notified about the posted complaint.
            Feb 14, 2021
            Updated by Gasnnsns
            Abhi tk mera payment nhi aya plz return my payment
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              N
              Nicky Rawat
              Feb 12, 2021
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              Website: Amazon

              Had ordered something from Amazon on[protected] which i successfully cancelled on[protected]. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741039103844474338 of amount 3297 Rs.
              & amount of 899 rs Refund refrence no. 74332741031103095435226 Attached is the email from the Amazon team stating that the refund has been successfully completed. Refund amount:- 899 & 3297 Rs. Product name:- ihandikart aluminum kettel & Bharat pratham wooden wine glass rack My name:-Nikita Rawat Mobile number:- [protected] E-mail:- nicky.[protected]@gmail.com
              Complaint
              Amazon India customer support has been notified about the posted complaint.
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                8
                8294815100
                Feb 12, 2021
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                Address: at-shamho sarlahi,po-salha saidpur brari ,ps-shamho,distirct-begusarai bihar pin-811106

                Dear Sir, my account Amazonka has been closed for 6 months, to which I have compiled fifty times on Amazon, even after that no hearing is done.
                Submitting more information in the file below
                my name-sarvesh kumar singh
                at-shamho sarlahi, po-salha saidpur brari, ps-shamho, distirct-begusarai bihar pin-811106
                Amazon India customer support has been notified about the posted complaint.
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                  M
                  Mrx Bhai
                  Feb 11, 2021
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                  Website: Amazon.in

                  Product returned but refund not processed yet by bank please help
                  Amazon India customer support has been notified about the posted complaint.
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                    B
                    Balaraman KT Udayagiri
                    Feb 11, 2021
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                    Ordered item has been shipped. The delivery agent has not yet been called. I am ready to buy the shipped item. My phone number and address are true. Either give the delivery agent's mobile number or office address or do as you please.

                    Yours faithfully,

                    Balaraman KT
                    Udayagiri House
                    Po chenoli
                    Via perambra
                    Kozhikode dist.
                    Pin: 673525
                    Mob No. [protected]
                    [protected]@gmail.com
                    Amazon India customer support has been notified about the posted complaint.
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                      L
                      lucky1401
                      from Panvel, Maharashtra
                      Feb 11, 2021
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                      Address: amazon Online Shopping Pvt. Ltd. City Tower Complex, Sasthitala Lane, Atghara New Town, Kolkata, West Bengal- 700052 (provided in website)
                      Website: onlineprizeamazon.in

                      A person called me saying he is from amazon and sent me a link through message saying I received a gift of 7, 50, 000 Rs. They have all the details like my Name, Phone Number, Address and the details of the order I made on Amazon.in.
                      Website- onlineprizeamazon.in
                      Amazon India customer support has been notified about the posted complaint.
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                        N
                        Nik55
                        from Gandhinagar, Gujarat
                        Feb 11, 2021
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                        Every time it is showing wrong OTP.
                        I hv tried more than 50times by different ways. This cars is useless for me. Solve this wrong otp issue or else i have to close this card! Wasting my time and money. Bakwas service!
                        Amazon India customer support has been notified about the posted complaint.
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                          B
                          Biuty kumari
                          Feb 11, 2021
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                          Address: Amazon mumbai

                          I got empty package the item was missing..inside the package product was missing
                          Please help me with this
                          This is my order id:[protected]
                          Please give me my back
                          Amazon India customer support has been notified about the posted complaint.
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                            ashwin2710
                            Feb 11, 2021
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                            Address: E-412/413 ROAD NO. 6 ANATPURA, ARIHANT TRANSPORT COMPANY

                            I didn't get my refund
                            1. Amount 290/-. Date 24/01/2021.
                            Ref number 74332741025102450887680
                            2. Amount. 798/- Date 27/01/2021
                            Ref number 74332741028102796864341
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Shaik mohammed musa
                              Feb 11, 2021
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                              The amount was deducted from my bank but amazon didnt got yhe money amazon is saying ...i have asked both yhe partyies ..they are blaming each other the transaction was on 23 nov 2020 and my account no is [protected] ... And the reference no is[protected] ... And the amount is 2999 ..

                              The amount is not yet reversed please help ...both aamzon and bank is saying they dont have the money ...then where the money is gone ...
                              Amazon India customer support has been notified about the posted complaint.
                              Mar 05, 2021
                              Updated by Shaik mohammed musa
                              No contact till now by amazon
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                                A
                                Ashok vishvakarma
                                Feb 11, 2021
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                                Address: B-105, SHRINATHJI RESIDENCY, OPP VAPI PUBLIC SCHOOL, MUKTANAND MARG CHALA, VAPI-396191

                                Dear sir,
                                my amazon account id- [protected]/ [protected]@gmail.com
                                is block due to unusual activity. actually I am in roaming using different IP address and due to not received OTP my account is block. and after that I getting a mail from amazon and I am sending all related information. but not getting any response. I am using this account since 2013,
                                and I have 3-4 product having return. but I am not able to login.
                                Amazon India customer support has been notified about the posted complaint.
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                                  N
                                  Nishanth mallappa
                                  Feb 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: India

                                  Date : 24/01/2021
                                  I have made payment through amazon pay link for the amazon order but 1st payment was not received by the delivery agent. BUT Amount had debited by my account.
                                  I asked that amazon customer care "I made a payment he didn't receive." So, they suggested me to go through the second payment through cash and earlier payment will be refunded. Then I made the payment with the cash.
                                  Now I'm not able to get refunded. Customer care is not able to get the resolution for my problem
                                  Mar 19, 2021
                                  Complaint marked as Resolved 
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 11, 2021
                                  Updated by Nishanth mallappa
                                  Amazon product id :[protected]
                                  Feb 11, 2021
                                  Updated by Nishanth mallappa
                                  This is the second payment through cash

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                                    J
                                    JayaChandra S.K.
                                    from Hyderabad, Telangana
                                    Feb 11, 2021
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                                    For the past one year Rs 169.00 is being deducted from my ICICI bank account xxx920 around 14 th of every month. Info VSI*AMAZON ST.

                                    I am put to great loss. Please see that the debit is stopped immediately.

                                    Why does it happen with ICICI bank cards only?
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Bhaiyo
                                      from Ghumarwin, Himachal Pradesh
                                      Feb 10, 2021
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                                      Address: Gandhi Nagar sewar road Bharatpur, Ex MP Bahadur Singh Koli ki gali

                                      Some time ago I ordered a phone from amazon with an amount of 12999 whose payment I had made through the credit card and with this I put the old exchange exchange value of the phone at ₹ 1700 And there was an extra exchange offer of ₹ 2000 in Amazon Sale, then the total exchange value of my old phone ₹3700 After that I put refund refund, after payment of refund, the payment that I had made through the cut cut came back and the exchange value which was returned is only ₹ 1700 only the rest of ₹ 2000 has not come yet.So I want to put ₹ 2000 on my Amazon account as soon as possible
                                      Amazon India customer support has been notified about the posted complaint.
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                                        N
                                        Neh@@
                                        Feb 10, 2021
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                                        From past 2-3 months there has been a deduction of Rs. 129 from my ICICI bank account as payment for Amazon stan.
                                        Kindly resolve this
                                        Amazon India customer support has been notified about the posted complaint.
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