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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 241

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S
Sk18 Bill Gemes
from Kolkata, West Bengal
Jan 27, 2021
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Order#[protected]
Refund Reference #[protected]
Amazon India customer support has been notified about the posted complaint.
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    dk0262
    Jan 26, 2021
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    01- Your Order
    Search Your Orders: ORDER PLACED 2 October 2020
    TOTAL 0.00 ORDER #[protected]
    Cancelled Exchange Pick-up Service for Mobiles 0.00
    Paid on Amazon Credit/Debit card 02 Oct 2020, 01:13 AM - ₹18849
    Paid using Vijaya Bank ****4306 ₹18849
    Order ID[protected],[protected]
    02- Your Refund
    Refund from Amazon Credit/Debit card
    Expected Credit on: 09 Oct 2020 + ₹100
    Amount added to Vijaya Bank ****4306 ₹100
    Order ID[protected],[protected]
    03- Your Refund Cashback Pending
    Refund from Amazon Credit/Debit card
    Expected Credit on: 10 Oct 2020 + ₹18749
    Amount added to Vijaya Bank ****4306 ₹18749
    Order ID[protected]
    अत: विन्रम निवेदन है कि बची धनराशि ₹18749/- अविलम्ब मेरे खाते में जमा जिसका संक्षिप्त विवरण निम्नलिखित में कराने कि कृपा करें। धन्यवाद।
    Information: Saving A/c no.
    [protected] (Bank of Baroda (New))
    A/c Holder: Deo Krishan Dwivedi / Ifc code: BRB0VJMNRE (New)
    Amazon India customer support has been notified about the posted complaint.
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      L
      Lemu2302
      from Sivagiri, Tamil Nadu
      Jan 26, 2021
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      It's been several days... AMAZON initiated the refund.. but I still didn't get the refund in my bank account (INDIAN BANK)
      Amazon India customer support has been notified about the posted complaint.
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        P
        Pranaya G S Padamata
        from Vinukonda, Andhra Pradesh
        Jan 26, 2021
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        Website: Amazon.in

        I have been debited an amount for which I haven't done any transaction by Amazon.
        M-AMAZON SELLER SERVIC, P:01, 0000650.

        I came to know this is done when we have a seller account, which I don't. How do I get a refund?
        Amazon India customer support has been notified about the posted complaint.
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          S
          Syed Monirul Islam
          from Kolkata, West Bengal
          Jan 26, 2021
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          My name is Syed Monirul Islam and i had ordered a product of Rs. 3499.00 ( noise colorfit pro 2 smart watch) in amazon 10 th december 2020 & i returned this product due to some personal reason. and on refund initiated 12th december 2020. I still did not get the money. Amazon sent this reference number HSBCN[protected].
          So please kindly respond to this complaints
          Amazon India customer support has been notified about the posted complaint.
          Jan 26, 2021
          Updated by Syed Monirul Islam
          My Name is Syed Monirul islam, I had ordered a product of Rs.3499.00 (Noise colorfit pro 2 smart watch) in amazon . i returned this product due to personal reason on 10th December 2020. And on 12th december 2020 refund initiated on my bank account . but I still did not get the money . Amazon sent reference number HSBCN[protected] and told me fill charge dispute form. I am going to bank but no body help me.
          So please kindly respond to this complaint its very urgent
          my account number is [protected]
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            A
            anuj chaudhary287
            Jan 26, 2021
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            Address: Dabathwa district Meerut sardhana roads

            Sir Mana amozon sa ak itam order kya tha but cancel kar daya gya hai to uka refund ni Mila order id ha[protected] ha amozon company ki taraf se 12 january 2021 ma refund ho gya hai to uka refund ni Mila amozon company ki taraf se reference number RRN 74332741008100793201537 dya gya ha but acount ma credit ni hua my account number ha [protected] ha please help me sir
            Amazon India customer support has been notified about the posted complaint.
            Jan 26, 2021
            Updated by anuj chaudhary287
            Please help me
            My account number ha [protected]

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              S
              Shubhangi E K
              Jan 26, 2021
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              Address: A P Vandur Taluka Kagal

              My name is Shubhangi and I had ordered (Exporthub piece polyester blend) of RS 339 in Amazon on (14-jan-2021) and after (19-jan-2021) I returned this order due to personal reason. And on (19-jan-2021)
              Amazon initiated the amount to my debit card but I still didn't get the money. Amazon sent this Refund Reference Number
              (74332741015101475250447) and
              told me to fill charge dispute form but union Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.my card number is ([protected])
              Amazon India customer support has been notified about the posted complaint.
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                S
                Siyiyiy
                from Pali, Rajasthan
                Jan 26, 2021
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                Customer service person 'Shaeed' didn't resolve issue, wasted 25mins, then ended chat by telling he's initiating a credit of 20/-

                I too felt good and sent thanks

                But neither my issue is resolved nor any cashback credited.

                Please find the attached communication picture which I was able to take before chat window collapsed.
                Amazon India customer support has been notified about the posted complaint.
                Jan 27, 2021
                Updated by Siyiyiy
                Any updates?
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                  A
                  Avinash Dontula
                  from Hyderabad, Telangana
                  Jan 25, 2021
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                  I had ordered a mobile in the sale on 20th January 2021. I was told it was a 1 day delivery. As they promised, they didn't do 1 day delivery and every day I used to call amazon care for help and every time they used to say "We had sent instructions to delivery partner and I will get my delivery till the end of the day". I had listened same answer till 25th January, 2021 and suddenly without attempting for deliver, product was returned back.

                  I had purchased it in sale for 19500/- and now the price is 23999/-. If you guys return the product after the sale, how will I get the same mobile with the same price. Instead I would have preferred Flipkart where they have customer values.

                  Order ID:[protected]
                  Tracking ID:[protected]

                  Contact Details:
                  Mail: [protected]@gmail.com
                  mobile: [protected]
                  Amazon India customer support has been notified about the posted complaint.
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                    V
                    Vasu_g67
                    from Hisar, Haryana
                    Jan 25, 2021
                    Resolved
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                    Amazon India was initiated my refund on 26 Dec 2020 of amount Rs5299.
                    But still my refund is not credited.
                    They gave me the refund reference number - 30005403620354143592318.
                    Please help me with it.
                    Jan 27, 2021
                    Complaint marked as Resolved 
                    My complaint is not resolved.
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Aditya Gunjan
                      Jan 24, 2021
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                      I ordered an Samsung Galaxy M31 on 29 September and get delivered on 30 September When I get it I opened it in the front of the delivery boy and we both saw the product it was Samsung Power bank then I said to the delivery boy take this product back then he said I can't take the product back because it's opened and he said contact customer service and then I contacted them and they said it will take 3-5 days to get resolved and when I opened my email I saw that there's written account blocked when I am trying to open amazon it's not opening then I contacted them from my registered mobile number then they said we can't help you in this matter.Some were saying that you will get an email but I didn't get any email and today I complained then they said me we can't give you any refund because you had broked our policy when I contacted them they were saying it's just of becuase previous order but that mobile was my first order please help in get my refund back I am very disappointed with Amazon.
                      Order Id[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        Aditya Gunjan
                        Jan 24, 2021
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                        I have booked an mobile Samsung Galaxy M31 on 29 september 2020 and received it on 30 september 2020 and instead of Samsung Mobile I got An samsung power bank when I contacted them they were saying it will take 3-5 days but in 2 days of order delivery my account got blocked and when I said my account is blocked they were just saying you will get an email but I didn't get my refund please help me to get my refund.
                        Amount-17, 599
                        Amazon India customer support has been notified about the posted complaint.
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                          H
                          HARI IR
                          Jan 24, 2021
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                          Address: Pathakunkam village laveru mandal

                          I have ordered Elgi Ultra Grind+ Gold Table Top Wet Grinder, 2L (White/ Purple) vide order ID[protected] to pincode 532168 and Amazon has offering delivery services to the above mentioned area and accepted the order however the delivery agent has called me and offered me to collect the product at there office which is near to 15km far from the delivery location. I have raised the complaint with their customer service team however the issue not resolved. Amazon has accepted my order and I have already paid for the order now the Amazon is not taking responsibility to speedy and safe delivery of the product and they also offering that if the product has not delivered then it will be returned to them and they will initiate the refund process if that is solution why they accepted the order and why they accepted payment and why should I collect at their office which they are not ready to deliver the product and which they bound to deliver the product as accepted order to the purticul pincode and received the peyment
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            Asp12766
                            from Pune, Maharashtra
                            Jan 24, 2021
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                            I purchase the dell laptop battery from Amazon India. After getting the delivery it is found that Battery is not compatible to my laptop.so i request to amazon india regarding the return the battery, But they denied.
                            Please help me regarding this issue
                            Aniruddha
                            Amazon India customer support has been notified about the posted complaint.
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                              I
                              Indrajeet kumar kumar
                              from Raxaul, Bihar
                              Jan 24, 2021
                              Resolved
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                              Resolved

                              I'm Indrajeet Kumar

                              Order[protected]

                              Amazon refund 403 rupees in my bank account on 13 January 2021 ( OR AFTER 13 JANUARY), but amount is not showing in my account.
                              Amazon told me, they send money to my account and they also provide me a Reference Number[protected].
                              I also contact to bank and bank costumer service but they don't solve this problem and ask to contact amazon service.

                              Please look into this matter
                              Feb 2, 2021
                              Complaint marked as Resolved 
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Sachun raj
                                Jan 23, 2021
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                                Address: Sonali branch
                                Website: Canara bank

                                Name-sachin Kumar
                                A/c holder name -sachin Kumar
                                779rs reference number[protected]
                                570rs reference number[protected]
                                Amazon refund amount do not show my a/c
                                Plz emiditely provide my complain issue solve

                                Sonali branch
                                IFSC code-CNRB0005244
                                Amazon India customer support has been notified about the posted complaint.
                                Jan 23, 2021
                                Updated by Sachun raj
                                779rs rupees not refund my account
                                Reference number[protected]

                                Jan 23, 2021
                                Updated by Sachun raj
                                570rs not refund my account
                                Reference number[protected]

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                                  G
                                  grimmBala
                                  from Chennai, Tamil Nadu
                                  Jan 23, 2021
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                                  Website: www.amazon.in

                                  I placed an order for a washing machine in Amazon on November 23 2020 and paid it using EMI option with ICICI credit card.

                                  EMI is Rs.628 for 12 months.

                                  Total amount paid Rs. 6999

                                  Order#[protected]

                                  Koryo 6.5 kg Semi-Automatic Top Loading Washing Machine (KWM6821SA)

                                  Email address: [protected]@gmail.com

                                  However, I have not received the product and it has been 2 months since I have placed the order. Amazon is not processing the refund for some reason. I now have 2 months bill generated. I also have late payment free since I did not pay the first month's bill.

                                  I just want amazon refund the charges including the late payment fee since I did not receive the product till date and Amazon is not doing anything about this.

                                  I have been chatting / calling amazon support 2 or 3 times a week and spending hours but they don't seem to have any continuity. I have to explain the whole thing again and again every time I chat or call which I actually did but even so there is no resolution for this. All they say is they have initiated the refund and ask me to wait for a few days. This keeps happening till now. The order status is still showing as preparing for dispatch which is totally ridiculous.

                                  I heard about this website from a friend and so I'm posting the issue here. It will be really helpful if you can resolve this issue.

                                  Thank you.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 19, 2021
                                  Updated by grimmBala
                                  I have not received a refund yet and next months bill has generated. Any update?
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                                    S
                                    Sai Kursenga
                                    Jan 23, 2021
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                                    Money refund initiated by amazon but not credited yet to my account...
                                    Amazon India customer support has been notified about the posted complaint.
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                                      P
                                      pragya gulati
                                      from Bengaluru, Karnataka
                                      Jan 23, 2021
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                                      Website: Amazon

                                      169 Rs got deducted without any notification or OTP. I don't know what's it deducted for and I haven't taken any subscription as well. This is just really weird how can money randomly get deducted?
                                      Amazon India customer support has been notified about the posted complaint.
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                                        rajjanjehli
                                        from Hajipur, Punjab
                                        Jan 23, 2021
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                                        Address: vpo. janjehli

                                        One ear bud not working
                                        Amazon India customer support has been notified about the posted complaint.
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