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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 241

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P
Palash Purkait
Jan 3, 2021
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Address: Vill-Panchpukur,P.o-Kumrapara,P.s-Raidighi, Vill-Panchpukur,P.o-Kumrapara,

I purchased a order from Amazon on 27th december 2020 and cancelled the order next day that is 28th december 2020 .After cancellation Amazon sent me a message that refund succesful.On amazon app it was showing that expected date for credit of the amount is 2nd january 2021 but it is already 3rd january. Amazon provide me refund reference number and told me to contact with bank customer care but they didn't help me. The refund reference number is 74332740364036306324343 please help me. The refundable amount is rs 3650. Please help me to get the amount.
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    @manoj
    from Delhi, Delhi
    Jan 3, 2021
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    Sir mera refund ana tha jo mujhe 20 din pure Ho chuke hai abhi nahi mila hai refund 1099 rs ka tha reference number[protected] yeah no. Mujhe amazon ke agent ne diya hai hai.

    Account holder name- manoj singh
    Bank - Allahabad bank
    Account number- [protected]
    Ifsc code -ALLA0212137
    Mob no. [protected]
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      H
      Hassan Da
      Jan 3, 2021
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      Address: Sonai, Cachar, Assam, PIN: 788119

      Refund of Rs.1500 initiated but even after 17 days it has not been credited to my account.
      Amazon Customer care gave me a reference number:[protected]
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        L
        Larry T
        from Delhi, Delhi
        Jan 2, 2021
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        Address: Lama Villa

        Haven't received refund
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          dk0262
          Jan 2, 2021
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          Sir, I want to bring to your notice that on October 2, 2020, Order No. Friday October 2, 2020 /[protected] & Samsung Galaxy M31s (Mirage Black, 8GB RAM, 128GB Storage), Refund Reference # 30005102760276015051248 – 011145

          Order summary: Oct 2, 2020, 10:56 AM
          Item Subtotal: Rs.21, 499.00
          Shipping & Handling: Rs.40.00
          POD Convenience Fee: Rs.0.00
          FREE Delivery: -Rs.40.00
          Shipment Total: Rs.18, 849.00
          Paid by Unknown Payment Card: Rs.18, 749.00

          Refund summary:
          Hello,

          This is to confirm that refund for amount 100
          100/18749
          18749 has been successfully processed on 10/4/2020
          10/4/2020 / 10/5/2020
          10/5/2020 and the amount should reflect in your account by now.
          Refund Reference # 30005102760276015051248 011145

          Sir, according to the Amazon Customer Service Representative, the total amount of money is Rs. 18, 849 / -. But the Bank of Baroda has only refund amount of Rs. 100 / - is credited to my account only.

          Hence, Vinram requests that the remaining refund amount be Rs. 18749 / - please be credited to my account immediately. Whoever provide my support in this work. Thanks a lot in advance to all those officers and employees.
          signature


          Deo Krishna Dwivedi, T.A. (SG-I) PB-03
          Csed / Cc / 02.01.2021
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            A
            ansar55
            from Gurgaon, Haryana
            Jan 1, 2021
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            I have ordered the HP DeskJep printer 1212 from Amazon, the printer cartridges are not working with the printer. When i ordered for replacement order #[protected]. Status is saying that delivery attempted but no one contacted me or attempted.
            Amazon service is very bad, they are lying and cheating the customer. I will never use Amazon service and will take a legal action.
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              T
              Tarun Venkatesan
              Dec 31, 2020
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              I haven't received my refund yet..I had contacted Amazon customer serVice and they gave an reference number[protected] and told me to file an charge dispute form ..so I contacted indian bank customer service and asked them about it..and they told me like there is nothing like charge dispute...so please credit amount as soon as possible.kindly do the needful
              +1 photos
              Jan 13, 2021
              Complaint marked as Resolved 
              Still I didn't get my refund
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                Y
                yanduri harsha
                from Delhi, Delhi
                Dec 31, 2020
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                On 20-sep-2020, I made a transaction for amazon delivery Agent through amazon pay link which was unfortunately expired while doing the Transaction using phone pe which is connected to my bank(Karur vysya bank) but the transaction was successful from my end and the merchant received it as payment failed because of link expiry, but still now I didn't get refund for the transaction. For this complaint was also raised from my bank end and the reply for that complaint was also attached below

                My UPI Transaction ID: P2009201210347101466694
                UTR NO:[protected]
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                  K
                  Keerthi Surendran Jishnu
                  Dec 31, 2020
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                  Refund is not received

                  Website: Amazon

                  I had ordered some products from amazon on november and cancelled it on the same day. Amazon has sent me a notification that refund has been processed but the amount has not been credited to my account yet. The refund reference number is attatched. I called canara bank customer care and went directly to the bank for resolving this but they did not help me with this issue. I request you to check the status and process the refund....
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                  P
                  Purnima Chadha
                  Dec 31, 2020
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                  I am writing this email to dispute about the refund of amount Rs 1798 (Rs899 each)
                  against my order with Amazon.

                  The amount of Rs 1798 is required to be credited to my account by 26 th December 2020 and now it's 31st December 2020 and credit is still not appearing in my account despite various followups with bank and amazon customer care. Please help

                  Amazon representatives are saying that refund has been successfully initiated on 21st Dec 2020 for the total amount of Rs 1798 and the reference id is 5134040357029770846832
                  5134040357029770846832
                  The charge is stuck at bank end.

                  And then I contacted the bank customer care they're saying bank has not received any fund from Amazon.

                  Please do the needful as soon as possible.
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                    M
                    maanrobin007
                    Dec 31, 2020
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                    Address: e-commerce

                    Sir/Madam,
                    I had made a purchase from amazon on 18th december but returned it the very next day. Amazon had refunded the amount of Rs. 722 in my account and it was expected to be credited to my savings account by 23rd december. It's Dec 31 yet there is no refund in my account.
                    Name: Harpreet Singh Maan
                    bank/branch: OBC jai narayan vyas nagar bikaner
                    RRN(refund reference number): 74332740354035301248368
                    Please help me with this.
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                      S
                      Sandeep chintu 04
                      from Powai, Maharashtra
                      Dec 31, 2020
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                      I have returned an item in Amazon. They initiated my refund on 8 December 2020. But till now I didn't received any refund. They have given an reference number :[protected] and also asked me to raise the charge dispute for the same. So help me in receiving my refund.
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                        M
                        Manash Kumar Saha
                        Dec 30, 2020
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                        Twice I ordered B D CHAURASIS VOL 3 & VOL 4 Set and both time I had VOL 4
                        MISSING. Only VOL 3 arrived both times. Now I have been asked to self
                        return the product to seller using some third party courier service like
                        DTDC, Blue Dart, etc.
                        Why such carelessness? It's just harrasment.

                        Order no: #[protected]
                        Order no: #[protected]
                        Order no: #[protected]

                        Manash Kumar Saha

                        Please help. I am losing my trust in Amazon.
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                          S
                          Sunil Creation
                          Dec 30, 2020
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                          Address: Ajgara Raniganj Up

                          This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                          Refund Reference #[protected]
                          A/c -[protected]
                          Name - Sunil Kumar
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                            S
                            Sunil Creation
                            Dec 30, 2020
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                            Address: Ajgara Raniganj Up

                            This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                            Refund Reference #[protected]

                            Sir Mara Paisa abhi tak AC me nhi aaya
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                              C
                              chiragitaliya
                              Dec 30, 2020
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                              I have purchased saree through amazon but they have not dilivered nor refund my money ...and i have tried so many times to complain and called to amazon service centre but they are not taking action ..just they are accepting them fault and gave promise for refund ...but nothing action...
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                                J
                                Jyoti797
                                Dec 30, 2020
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                                I have not received any refund for two of the returned products on Amazon. They haven't even provided me Reference ids for the same. Whenever I contact them they give a new date to give me the reference ids. The refund for phone cover and battery were told to be initiated on Dec 13 and 14 respectively and they gave the last date of refund Dec 19. But I still have neither gotten the amount nor reference ids. I called the bank too but they say ask Amazon and Amazon says ask your bank. Please help.
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                                Jan 05, 2021
                                Updated by Jyoti797
                                I have received not the refund yet for my phone cover for rs 234. It is not much for them but for a common man evey penny counts. Kindly refund my money.
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                                  A
                                  Affyesha
                                  Dec 30, 2020
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                                  I'm writing this for the order #[protected] of Amazon basics mini tripod stand that was showing 99 when I placed the order. I paid online to avoid cancellation but still the order was cancelled as they stated that the product offered wrong pricing. I just want to ask is it my fault to show the pricing? I clearly thought that it was an ongoing flash sale and expected my item to get delivered but it got cancelled. I want that item in that specific amount. I ask the forum to help me out here. I want that item to get delivered.
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                                    M
                                    Mookambika P V
                                    from Powai, Maharashtra
                                    Dec 30, 2020
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                                    Address: #772/2, 1st 'C' main road, near Raghavendra Mutt, Girinagar 2nd Phase, Bangalore, Karnataka - 560085

                                    I had ordered OnePlus Nord (Renewed) on 21st December 2020. I cancelled the order later that evening. The refund has been initiated by Amazon.in on 21st December but the amount has been not yet reflected in my bank account. The payment was made through a debit card, in the bank statement it shows only the debit of amount (payment transaction), credit of amount (refund to be received) isn't present in the statement. I contacted Amazon customer care, they said to fill the charge dispute form. I have attached the screenshot of a mail from Amazon which contains the order number, amount and Refund Reference Number.
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                                      I
                                      iamyohan
                                      Dec 29, 2020
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                                      I bought a SMART ROBOTIC AUTOMATIC ROOM VACUUM CLEANER to my address "Adv Yohannan I, TWRA 29, Namboorissan Nagar, Ethrnakum, kerala, 683589".

                                      Problem:- The item stops after a shortwhile of starting.
                                      Details of purchase:-
                                      Awb[protected], routing code AWY/PEE. shipped by Big bazaar shop vide order 42945. Item delivered in first week of december 2020.

                                      Kindly do necessary action to replace

                                      my email [protected]@yahoo.co : mob [protected]
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