Claimed

Amazon India Complaints & Reviews

1
Updated: May 11, 2026
Complaints 20358
Resolved
1485
Unresolved
18873
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 241

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandip@69
from Kolkata, West Bengal
Jan 29, 2021
Report
Copy

My self Sandip Sengupta, i ordered a product (Sweeping robot- Mixen Intelligent Automatic Sweeping Household USB Rechargeable Robot vacuum cleaner worth Rs. 3, 499/-) from amazon on 25th November 2020. But my product was defected so I returned that on 2nd december 2020 to amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 3rd December 2020 at 08:01 Am, but yet I didn't get any message from my bank that for any transaction for Rs. 3, 499/- I called to amazon and they provide me a reference no. "[protected]" for my transaction. I called to my bank "union bank of India" they said there is no transaction on that date after that again I called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "[protected]") so I want to do charge dispute file. My amount is Rs. 3, 499/- and name - Sandip Sengupta,
Mobile no. [[protected]] my account no. Is [[protected]] ifsc code - ubin0534994.
Please help me to credit my refund Rs. 3, 499/- in my account. Please file charge dispute. Kindly help.
I am enclosing here mail image which is recieved from amazon.
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    raghesh nair
    from Veraval, Gujarat
    Jan 29, 2021
    Report
    Copy

    Address: Sainik school Balachadi, Balachadi P O, Jodiya

    Rs. 169 is debited every month from my icici account, but to avail the facility, they are still asking for new subscription.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      PRADUM SINGH
      from Lucknow, Uttar Pradesh
      Jan 29, 2021
      Report
      Copy

      Amazon refunds my money but my bank do not reflects my amount in my account.
      Amazon India customer support has been notified about the posted complaint.
      Jan 29, 2021
      Updated by PRADUM SINGH
      Amazon refunds my money but my bank do not reflects my amount in my account.

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        Ushithwa R
        from Chennai, Tamil Nadu
        Jan 29, 2021
        Report
        Copy

        I have been charged by amazon a sum o[censored]SD 12.99 without my authorisation right from my credit card. I was not aware of any of this and not notified about any of this in prior.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Meenal Paithane
          Jan 29, 2021
          Report
          Copy

          Hello,

          Your refund for the order[protected] of Rs.1199.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

          The Refund Reference Number for the transaction is[protected].

          In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

          Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            satbir dult
            from Mainpuri, Uttar Pradesh
            Jan 29, 2021
            Report
            Copy

            Address: village ratta khera teh tohana dist. fatehabad, haryana, 125120

            On 11-1-21 I have done order throughout Amazon india acnos fuul brown dial and brown strap ladies watch rs (249) at same time order is declined and amount is debit from my ATM card.but on 21 jan.21 amazon return my order to seller. Amazon give me refund reference id :74332741017101653914341 on this order no:[protected] and says amazon has started process of refund mone on 16-1-21 but this amount is not credited in my account till the date.
            My Account number:-[protected] and Account holder name:- satbir singh
            bank name oriental bank of commerce but now merged with
            Punjab National Bank
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vinay1308
              Jan 29, 2021
              Report
              Copy

              Order I'd[protected]
              RRN number[protected]
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saleemsh
                from Bengaluru, Karnataka
                Jan 28, 2021
                Report
                Copy

                I have ordered Olive Pomace oil 4days back. Without my intimation Amazon cancelled the product now. When I spoke to Amazon agent giving weired answers. Such a big company how you can cancel please don't do such cheap tricks please
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nickygomer
                  from Auroville, Tamil Nadu
                  Jan 27, 2021
                  Report
                  Copy

                  There is a serious misinterpretation of what I mentioned in d complaint.ive got no delusions which u r worried about if that s what dis is about.negative .I don't even have d delusions which u believe in from some random things I guess.i wonder i[censored], ll r for real.for d sake of heaven I've still got no proper clue what Amazon wants from me.u pull all info at me like d opening scene of amarendra baahubali in bb1.the mind gets stuck.i still don't get who's dat insane creature who has given all wrong info about me and u make movies like stuff and dump it on us.seriously what andhh viswas u live into.u don't even care to cross check if d sources r true.u just take chances and dumped all nonsense till a month before on us.just bcoz a thousand believe in a lie doesn't make it true.it proved in case of anger &lv .what stops u to cross check mates.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kartik Kaushal
                    Jan 27, 2021
                    Report
                    Copy

                    Address: Morar, Morar

                    My refund not debit in my account
                    There was a failed
                    Please check my problem
                    Reference number-003745
                    Date 07/04/21
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      amit.mishra.2802
                      from Delhi, Delhi
                      Jan 27, 2021
                      Report
                      Copy

                      I booked 2 trips through Cleartrip (Amazon Flights) and due to COVID had to cancel them. Airline GO Air has already issued the full refund to me through ClearTrip. Amazon Cleartrip stole the full money and are not refunding it to me. I have already created 6-7 support cases regarding the refund but the Amazon Cleartrip pathetic support telling me everytime that they have spoke to their finance team and it will be resolved in 24 hours. The Amazon customer relations team should take this into their notice that this shameless behaviour of Cleartrip is hugely impacting their online service reputation as well and Amazon should not collaborate with such nasty company without any escalation or basic support.

                      My Cleartrip IDs are[protected] and[protected]
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        Yashch9
                        from Jabalpur, Madhya Pradesh
                        Jan 27, 2021
                        Report
                        Copy

                        Address: 228 kotrawaan jwalapur haridwar uttrakhand 249407

                        Order No=[protected]
                        my return pickup timing is 02/01/2021 07:00AM to 07:00PM
                        pickup by cancel timing is 02/01/2021 mid day before 07:00 PM
                        Pickup boy=i am rescheduled your pickup & pick my item between 11AM To 03:00PM
                        After that Amazon Not Confirm my Return & Refund

                        yash chauhan
                        [protected]
                        yash.[protected]@gmail.com
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sk18 Bill Gemes
                          from Kolkata, West Bengal
                          Jan 27, 2021
                          Report
                          Copy

                          Order#[protected]
                          Refund Reference #[protected]
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            dk0262
                            Jan 26, 2021
                            Report
                            Copy

                            01- Your Order
                            Search Your Orders: ORDER PLACED 2 October 2020
                            TOTAL 0.00 ORDER #[protected]
                            Cancelled Exchange Pick-up Service for Mobiles 0.00
                            Paid on Amazon Credit/Debit card 02 Oct 2020, 01:13 AM - ₹18849
                            Paid using Vijaya Bank ****4306 ₹18849
                            Order ID[protected],[protected]
                            02- Your Refund
                            Refund from Amazon Credit/Debit card
                            Expected Credit on: 09 Oct 2020 + ₹100
                            Amount added to Vijaya Bank ****4306 ₹100
                            Order ID[protected],[protected]
                            03- Your Refund Cashback Pending
                            Refund from Amazon Credit/Debit card
                            Expected Credit on: 10 Oct 2020 + ₹18749
                            Amount added to Vijaya Bank ****4306 ₹18749
                            Order ID[protected]
                            अत: विन्रम निवेदन है कि बची धनराशि ₹18749/- अविलम्ब मेरे खाते में जमा जिसका संक्षिप्त विवरण निम्नलिखित में कराने कि कृपा करें। धन्यवाद।
                            Information: Saving A/c no.
                            [protected] (Bank of Baroda (New))
                            A/c Holder: Deo Krishan Dwivedi / Ifc code: BRB0VJMNRE (New)
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Lemu2302
                              from Sivagiri, Tamil Nadu
                              Jan 26, 2021
                              Report
                              Copy

                              It's been several days... AMAZON initiated the refund.. but I still didn't get the refund in my bank account (INDIAN BANK)
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pranaya G S Padamata
                                from Vinukonda, Andhra Pradesh
                                Jan 26, 2021
                                Report
                                Copy

                                Website: Amazon.in

                                I have been debited an amount for which I haven't done any transaction by Amazon.
                                M-AMAZON SELLER SERVIC, P:01, 0000650.

                                I came to know this is done when we have a seller account, which I don't. How do I get a refund?
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Syed Monirul Islam
                                  from Kolkata, West Bengal
                                  Jan 26, 2021
                                  Report
                                  Copy

                                  My name is Syed Monirul Islam and i had ordered a product of Rs. 3499.00 ( noise colorfit pro 2 smart watch) in amazon 10 th december 2020 & i returned this product due to some personal reason. and on refund initiated 12th december 2020. I still did not get the money. Amazon sent this reference number HSBCN[protected].
                                  So please kindly respond to this complaints
                                  Amazon India customer support has been notified about the posted complaint.
                                  Jan 26, 2021
                                  Updated by Syed Monirul Islam
                                  My Name is Syed Monirul islam, I had ordered a product of Rs.3499.00 (Noise colorfit pro 2 smart watch) in amazon . i returned this product due to personal reason on 10th December 2020. And on 12th december 2020 refund initiated on my bank account . but I still did not get the money . Amazon sent reference number HSBCN[protected] and told me fill charge dispute form. I am going to bank but no body help me.
                                  So please kindly respond to this complaint its very urgent
                                  my account number is [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anuj chaudhary287
                                    Jan 26, 2021
                                    Report
                                    Copy

                                    Address: Dabathwa district Meerut sardhana roads

                                    Sir Mana amozon sa ak itam order kya tha but cancel kar daya gya hai to uka refund ni Mila order id ha[protected] ha amozon company ki taraf se 12 january 2021 ma refund ho gya hai to uka refund ni Mila amozon company ki taraf se reference number RRN 74332741008100793201537 dya gya ha but acount ma credit ni hua my account number ha [protected] ha please help me sir
                                    Amazon India customer support has been notified about the posted complaint.
                                    Jan 26, 2021
                                    Updated by anuj chaudhary287
                                    Please help me
                                    My account number ha [protected]

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shubhangi E K
                                      Jan 26, 2021
                                      Report
                                      Copy

                                      Address: A P Vandur Taluka Kagal

                                      My name is Shubhangi and I had ordered (Exporthub piece polyester blend) of RS 339 in Amazon on (14-jan-2021) and after (19-jan-2021) I returned this order due to personal reason. And on (19-jan-2021)
                                      Amazon initiated the amount to my debit card but I still didn't get the money. Amazon sent this Refund Reference Number
                                      (74332741015101475250447) and
                                      told me to fill charge dispute form but union Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.my card number is ([protected])
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Siyiyiy
                                        from Pali, Rajasthan
                                        Jan 26, 2021
                                        Report
                                        Copy

                                        Customer service person 'Shaeed' didn't resolve issue, wasted 25mins, then ended chat by telling he's initiating a credit of 20/-

                                        I too felt good and sent thanks

                                        But neither my issue is resolved nor any cashback credited.

                                        Please find the attached communication picture which I was able to take before chat window collapsed.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Jan 27, 2021
                                        Updated by Siyiyiy
                                        Any updates?
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit