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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 241

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On 7th November 2020 placed an exchange order No.ORDER #[protected] for my old TV with a new TV. For this exchange Rs. 1000 was deducted. Additionally Rs. 100 was taken as pick up charge against separate order No.#[protected]. Amazon delivery boy came with new TV and found my old TV unacceptable. Hence we had paid Rs. 1000/- which was deducted for exchange. When we asked for Rs. 100 refund he refused. Later I contacted Amazon...
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Biuty kumari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received wrong product..I complained but money I didn't get back

Address:Mumbai

I got wrong product and that product was non returnable...I complained regarding this...but I didn't get my money back yet..order I'd[protected]...
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sanket otari
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Refund transaction related

I had placed order with amazon using bhim upi and made payment of rs 1448 .
And a refund has been processed by amazon for the same amount on 24 th october 2020, but still till date i have not received my refund in my account .
For reference this is the transaction number :-
[protected]...
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salimhingora
from Mumbai, Maharashtra
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Mobile not delivered and now Amazon charges 3000/- more for the same

Address:Mumbai

On behalf of my friend Affan Shaikh, he bought a mobile Redmi Note 9 Promax 6gb ram 128 gb memory through Amazon in ₹ 15499/- with discount of ₹ 3000/- through ICICI which was to deliver on between 31st Oct to 2nd Nov 2020 but it never delivered. He had a talk with customer care who assured him to deliver in 2 days instead he got the refund then again he called customer care and they said now they will give him the same in ₹ 18499/-...
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Anjimishr
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Refund didn't got

Address:HANUMAN NAGAR, CHINCHPADA ROAD
Website:Amazon

I ordered shoe but return it due to some issue now Amazon initiated amount refund but still I didn't got in my account....
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Website:www.amazon.in

I have purchased Luminous inverter battery of Rs 17500/- by Amazon big festival sale on 18 October 2020, now I m surprised to see on today 8 Nov 2020 that it's cost is Rs 13200/- i.e Rs4300/- less. Means they have cheated me. So I need Rs4300/- refund to me......
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talk2darshna
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VSI amazon transaction

999, 1005 such amount is being deducted from my bank account from time to time and the bank is stating that Amazon is debiting. Amazon can tell me this army is cutting money and how to stop this...
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999, 1005 such amount is being deducted from my bank account from time to time and the bank is stating that Amazon is debiting. Amazon can tell me this army is cutting money and how to stop this....
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Mahendraprasad1369
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Money not credited in my bank account

My name is Mahendra prasad and I had ordered zeb duke of RS.Amount 999 in Amazon on 29/10/2020 and after 6/11/2020 I returned this order due to personal reason. And on 6/11/2020 11:03 pm
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but PUNJAB NATIONAL BANK doesn't have such policy.MY ACCOUNT NO-[protected]...
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Rohit Ghorui
from Mumbai, Maharashtra
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Parcel got delivered but I have not received the order I paid for.

On 8th of this month my parcel got delivered after opening it I found that the item which I ordered is not there. I have filed a complaint to Amazon but they are doing nothing but harassing. My money got wasted....
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gopal8577
from Mathura, Uttar Pradesh
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Iphone 11 Cashback offer

The company had offered to give Rs 1250 as bonus cashback along with Rs 1750 instant cashback if the total amount exceeds Rs 30000. I had ordered iphone totalling Rs 48000, received the instant discount on 17th Oct 2020. Till now they havent credited the bonus cashback of Rs 1250 giving away reason that iphone 11 is not eligible for that offer. They withdrew the offer on 18th Oct. Customer care isnt helping too. They admit their mistake but...
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Akshita Chouhan
from Powai, Maharashtra
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Return picked up but no refund processed

I bought a boat airdopes 441 on 17 oct 2020 on amazon.in and received it on 20 October. However I placed a return on the same day and it was picked up on 21st October in the morning itself. However after not receiving an update about the return and refund, I contacted customer support and was assured of the return by 5-7 days as they said that because of some problem the status has not been updated. And the days passed and again I did not...
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Prasannavec86
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Bonus cashback not received

I have purchased iphone 11 on 16th Oct'20 in Amazon GREAT INDIAN FESTIVAL.

Order #[protected]

Offer details: https://v1.hdfcbank.com/htdocs/common/2020/sept/festivetreat/amazon.html

I have received the instance cashback 1750 for using my HDFC credit card but I have not received the Bonus cashback 1250 which is eligible when we purchase more than 30000.

I have contacted...
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Address:Mumbai, Maharashtra

Respected sir I have purchased oneplus bluetooth earphones on 25th september 2020 and returned it on 3rd october2020 and still I have not received my refund till 8th november 2020. My refund reference number is 74332740290028812760499. The transactions were done by my VISA debit card. Please do the needful....
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Address:84/31 mansarovar jaipur, Near mansarovar plaza

Hello there

sir maina 29 august 2019 ko Seagate SATA Internal Desktop Hard Drive (500 GB) jo ki old and reused product haii order kiya uss time par mujha nahi paata tha ki ya product old and reused haii or ess product par 1 year seller warrenty bhi thi ya producr july 2020 ko ese maii defat aya to maina seller sa contact kar ka product courier kar diyaor uska baad mujha jo replacement mila wo bhi old or reused tha jo ki 1month...
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Babu323
from Chennai, Tamil Nadu
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Not delivering the item by saying Illogical reason

I order 3 items on nov 1. Orde ID[protected].
Payment was made by credit card and product shipped fastly. But at the date of delivery, they returned the product without my consent. I didn't even recieved any call from the courier service. They are saying the address is not deliverable area. When contacting the amazon customer care, they said the address and pincode are not matched. Big LoL. Who else know my accurate...
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rohanshinde215
from Karad, Maharashtra
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Waiting for replacement order

My order no ORDER #[protected] I am waiting for my mobile Replacement Order from 12 days. 1st you they me due date 29 oct and then 1 Nov and the 4 Nov and 7 nov still I am Waiting. When I called you Customer care service they only call sir you have to wait for 2 days. same answer every call when I ordered same new mobile they deliver in 2 days and how replacement take 12 days as per my order status my order in navi mumbai now which...
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amanjain07
from Narayangarh, Haryana
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Regarding product not picked up

I bought sony earphones from amazon & I'm not satisfied with the product & i requested amazon to pick up that product at least 10 times but no one coming to pick up.
My money is blocked here...
Just want my money back

Order id[protected]...
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I purchased honor watch magic, paid the money, order number is[protected], but the product was not delivered to me, I didn't get any message or call from Amazon so I checked my account in Amazon app, it was showing the product was delivered. I've called the customer care, they are saying that they have delivered the package. They are saying that I've taken the product, so they won't refund or replace it....
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Preeti Kaushlendra Chauhan
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Refund not received in account please help

Address:Amazon India
Website:amazon.in

Hi sir/madam,

My name is Kaushlendra singh, i have not received refund please help,
Please look into following mail and do the needful.
Order Date 27-June-2020
Order Amount 325 Rs
Amazon Order ID #[protected]
mobile no. [protected]
payment done by UPI
Refund Reference Number #[protected]
my email id [protected]@gmail.com...
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