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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 239

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N
Nj261297
Feb 7, 2021
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I ordered a product on amazon through pnb credit card but my refund is not given by company or bank till given date ..i want my refund as soon as possible
Feb 22, 2021
Complaint marked as Resolved 
Not taken any step to solve problem [email protected] 7049060789
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    P
    Prgy Mshr
    from Saint Thomas Mount, Tamil Nadu
    Feb 7, 2021
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    I received a call from amazon India and they told me i had won a gift because of my intensive shopping in the past few days. I believed it because it is true that i have been shopping a lot. But they asked me to pay extra money time and again claiming me a refund. I was a fool to believe them the first time. '
    The man claimed to be a finance manager in the head office of Kolkata named Vivek Srivastava. I checked everywhere for his profile and found none. His mobile number is [protected]. I am still unsure whether he is a genuine amazon employee or a fake scammer. He knew all my details that i have only submitted to AMAZON Account.
    Kindly let me know asap. Another number that called regarding the same issue is [protected]. I really hope you can just let me know whether these phone numbers belong to your company or this is a scam.
    Amazon India customer support has been notified about the posted complaint.
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      R
      Ranjit1987
      from Kāmārhāti, West Bengal
      Feb 6, 2021
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      Address: Bhawanipatna Dist Kalahandi, Odisha, 766001

      Sir, I had a return parcel (Order No[protected] . Today the delivery staff arrived to pickup the parcel. However, though I had the parcel with me, I hadn't bill with me. The delivery staff told me to come to the store and talk to store supervisor. His way of talking was completely uncivilized and bad in manners. I told him to maintain some decorum as I was sitting inside my Office chamber and requested him to talk with me in a proper manner. However he said he doesn't need to talk in a good manners as he even doesn't talk properly with his boss. And he is not bound to show any kind of good behavior to me. This kind of behavior is completely unacceptable. So I request you to take action against the staff who had come to pickup the above parcel and apologize me for his uncivilized behavior.

      Regards
      Ranjit Ku Sahu
      Branch Manager
      Central Bank Of India
      Mob [protected]
      Amazon India customer support has been notified about the posted complaint.
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        V
        Vishnusarita
        from New Delhi, Delhi
        Feb 6, 2021
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        Address: 253/280 Jamuna Nagar, Janakpuri, BSA Road

        I want to bring on your notice that my account has been deducted with 169 rs with out any information please help me to get my money back
        account number[protected]
        IFSC CODE ICIC0001825


        Msg I get below

        Dear Customer, transaction of INR 169.00 done on ICICI Bank Account XX762 on 06-Feb-21. Info: VSI*AMAZON ST. The Available Balance is INR 52.82. Call on 18002662 for dispute or SMS BLOCK 762 to [protected] .
        Amazon India customer support has been notified about the posted complaint.
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          I
          i2a
          Feb 6, 2021
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          Yesterday below amount debited from my account. There is no invoice and no billing in account.

          05/02/2021 VSI/AMAZON STAN/[protected]/[protected]
          1, 089.20 DR
          05/02/2021 VSI/AMAZON STAN/[protected]/[protected]
          1, 089.20 DR

          I don't have any idea why it is deducted, Please respond
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            G
            Ghanshyam Thorat-CONT
            from Noida, Uttar Pradesh
            Feb 5, 2021
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            Address: Pune

            9244, 71 is deducted from my personal account on 5th Feb
            By VSI AMAZON ST. without any permission or any intimation. Really disappointing.
            Amazon India customer support has been notified about the posted complaint.
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              B
              Biswajit Si
              from Kolkata, West Bengal
              Feb 5, 2021
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              I ordered an LG TV 32" on 30.12.2020. I received it on 09.01.21. The LG TV mechanic came to my house for installation
              and saw that the TV sent by AMAZON seller was an old MICROMAX TV 32" without remote. I contacted the Amazon service representative on the spot and sent a photograph of job sheet by the mechanic.The representative sent a request to refund the purchase value as early as possible . They will pick up the wrong product and the refund process will be initiated. Six times the customer care has given me messages of picking up but failed every time. I am in anxiety about my money and time. I am not able to leave my station peacefully.
              Amazon India customer support has been notified about the posted complaint.
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                F
                FEARLESS GUYS
                from Saint Thomas Mount, Tamil Nadu
                Feb 5, 2021
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                18/12/2020 sum of rupees 1, 999 refund from amazon. Ref no.74332740353035272343967.Till the amount was not yet credited please revert the amount to my account.Acc Name: G.Manikandan
                Acc no:[protected].
                UDC branch, kattur, Trichy.
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                  A
                  Arun Kumar Ganguli
                  from Chakapara, West Bengal
                  Feb 5, 2021
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                  Address: Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ

                  I had ordered one product (Sold by Craftatoz® i.e. Craft a to z* abdul salam road, near qutub shersaharanpur, UTTAR PRADESH, 247001INPAN No: AEGPA1580HGST Registration No: 09AEGPA1580H1ZQ, cost Rs.5, 299.00) through amazon on 17th January 2021[Order#[protected] ] and subsequently cancelled it, prior to arrival of the Parcel . On 23rd January 2021 Parcel arrived & the same was promptly sent back of the same without opening & receiving the same . The seller has also approved the return request. Further, Amazon has sent me a notification that refund would be issued within 3-5 business days from when Craftatoz® receives your return. But the amount has not been credited to my account yet. No refund reference number is also sent. I request you to check the status and process the refund.
                  Amazon India customer support has been notified about the posted complaint.
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                    P
                    PRABHAKAR-SINGH
                    from Samastipur, Bihar
                    Feb 5, 2021
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                    I ordered my first product from Amazon (Canon Eos 1500D. 26 Dec 2020, Oder id- 408-[protected]) Amount Rs-28, 070.00 but I got different wrong product.
                    Then after I complaint Amazon customer care. Amazon customer care create replacement (replacement Oder no[protected] than I will be replace and receive product but not proper packaging (Canon Eos 1500D) I have not receive memory card and I have faced the the issue on camera LCD I feel my camera LCD was blinking then after I will again complaint to customer care and he tell me first of all I verified and I have need to all proof so please you provide me all proof regarding your issue. I will send all the videos pictures and all proof customer care satisfied verified everything then after he should be create return process. pickup boy come on my address and verified the product(Canon Eos 1500D) then after he should pickup the product.
                    app show refund process reflect 2 to 3 days in your account but I can't received my refund amount.
                    Amazon customer care say me wait some more time after some day again I call the customer care he process the refund and say it will be created by 29 jan 20201.
                    Certain Amazon send me mail 2 Feb Amazon customer care say I will not refund your amount.
                    He Also kept my product and not refund my amount (Money) And he also blame me I am return a wrong product but is it not possible because Amazon pickup boy verified first of all then after he should pick up the product.
                    I am totally disappointed so please my humble request to you help me please I want to refund my money please help me
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Aaryasoma
                      Feb 4, 2021
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                      I did a payment of 3, 999 rupees. I refunded it on the app, but I didn't get the fund yet . The transaction was refunded on Aug 25, 2019.
                      Amazon India customer support has been notified about the posted complaint.
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                        Nethra Yuvraj
                        from Bengaluru, Karnataka
                        Feb 4, 2021
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                        I made a payment of Rs 884 (442 & 442) in google pay to amazon on 25.01.2021. Amount has been debited but on contacting amazon they are saying they haven't received the amount & are refusing to refund the amount
                        Amazon India customer support has been notified about the posted complaint.
                        Feb 04, 2021
                        Updated by Nethra Yuvraj
                        I made a payment of Rs 884 (442 & 442) in google pay to amazon on 25.01.2021. Amount has been debited but on contacting amazon they are saying they haven't received the amount & are refusing to refund the amount

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                          M
                          mradarshr
                          Feb 4, 2021
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                          My name is Adarsh Rathaur and i am using Amazon My email Id is : [protected]@gmail.com
                          My Amazon account which is linked to [protected] is on Hold from last 30 days i cant resolve this because i place order and by mistake filled wrong Credit Card Details and instantly My ACCOUNT holded by Amazon. I am sorry for my mistakes please release my amazon Account so i can continue using Amazon services.

                          Thank You
                          Contact email
                          [protected]@gmail.com
                          Amazon India customer support has been notified about the posted complaint.
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                            VARUN KUMAR12
                            from Noida, Uttar Pradesh
                            Feb 3, 2021
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                            I am very much disappointed with the customer service provided by customer care. They always request to wait for 48 hours and when contacted again they asked to wait for 48 hours more. I want immediate call back for help
                            Amazon India customer support has been notified about the posted complaint.
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                              M
                              Mohitsingh12345
                              Feb 3, 2021
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                              Subject: Refund amount is not reflected in my account

                              I was suppose to get the refund amount of RS 1849 from Amazon
                              They have processed on 18 jan 2021, but still it has not reflected in my account.

                              They have provided me the reference number which is as follows:

                              Refund Reference # 75503721019045291837374

                              Kindly look into the matter.

                              Thank you
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Aamir0296
                                from Kakinada, Andhra Pradesh
                                Feb 3, 2021
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                                Address: India
                                Website: Amazon

                                Hi there I returned an item from amazon but not got my refund yet, the amount is one thousand INR. Only. The company is saying they send the refund but the problem is with the bank plz lookout it's been more than a year!!!
                                Amazon India customer support has been notified about the posted complaint.
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                                  Pitibo A Kibami
                                  from Kohima, Nagaland
                                  Feb 3, 2021
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                                  I recieved a call on the 3rd of February 2021 regarding a deal which i was shortlisted for. i did all that i was told but had to keep making payments again and again on the pretext of GST. I have paid a lot already and yet they didnt refund my amount after i had refused the order. Got connected to many different employees. The refund method was shady and i had to back out before i lost more money. I want Amazon to verify this no and help me get my lost amount. the number they called me from was [protected].
                                  Amazon India customer support has been notified about the posted complaint.
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                                    tarun jaya
                                    from Gurgaon, Haryana
                                    Feb 3, 2021
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                                    Product Returned and refund denied

                                    Earlier amazon delivered me a different product which I haven't order and only of the executive had only requested my return pickup for the same issue and after returning the product amazon declined my query by saying you have given us the different product and now they are not refunding my money back and threatening me daily that they won't give a refund for the same. I request you to please help me in this regards and try to get my refund...
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                                    SachinGg
                                    from Delhi, Delhi
                                    Feb 3, 2021
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                                    I order one airpod which was not switchin on i call call centre and they created replacement but replacement was not awailable so they canceldand mark return on that . When i returned them product they said that you have not returned the product so how can we refund you money.
                                    Delivery boy has not provided me any return slip
                                    My order# is[protected]
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                                      M
                                      Meena Sundar
                                      Feb 2, 2021
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                                      Hello,
                                      Amazon India has refunded me rs 699/- and 472/-in my bank account.
                                      My bank account was Oriental Bank of Commerce which is now PNB.
                                      Amazon has initiated my refund on 30th of January 2020 and they have provided me rhe reference number also. I tried calling the customer service. No one picked up the call. I also approached the bank and no proper answer was given.
                                      Bank Account No: (protected)
                                      Bank : Punjab National Bank
                                      Branch: Kotekar Branch, Mangalore
                                      Refund Reference No: 74332741024102308463636
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