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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 242

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C
chorda
from Noida, Uttar Pradesh
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Non- delivered of package,ref.order No. 406-6825628-5166761

Since Amazon India could not trace the package as well as not delivered at my address so far, requesting to refund the amount to my credit card account for 1 package of Nutty Gritties sports Mix. Please confirm your action.
Regards,
AMIYA NEMAI BOSE...
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I want to inform you that I received a damage refrigerator then I inform to amazon team and thanks for that amazon accept my replacement. But I am very disappointed for the amazon services that the created the amazon pick up but the not picked up from the date of complaint 02.11.2020. Already first promises date was 05.11.2020 and then I twice complaint the amazon team but still no one contact to me and still not done this pick up. this big...
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bapisaha91
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received on my bank account

Regarding Order Id #[protected], 18-Oct-2020.
Refund initiated on by Amazon on 23-Oct-2020, Amount- Rs. 232

But till today 06-Nov-2020, I didn't receive the amount on my bank account. My Bank name- Tripura Gramin Bank. Debit card used during payment of order.

I contacted with Amazon customer care & they provide me a Reference ID[protected] & told me to contact my bank branch with this given...
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Address:THE KSC APEX BANK LTD BANGALORE

Dear Team,

We have received a complaint from our bank customer regarding un authorized transaction debited to his SB Account. Kindly provide us amazon account & delivery address detail of the below mentioned transaction.
The transaction detail is as below:-

24-Oct-2020 To ECOM/AMAZON /[protected].00
25-Oct-2020 To ECOM/AMAZON /[protected].00

Ref attachment copies.br...
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R
rakeshrattan
from Mohali, Punjab
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Return pickup and refund

Defective laptop and technical visit done 5 days back but return pick up is not done as the pick up guy need full working condition laptop... seems some big fraud going on by giving defective or second hand stuff...
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Address:E-142, first floor, Sector 41 Noida
Website:Amazon online shopping

One of the two Allen Solly blazers which I had ordered, only one was delivered and the other one was missing. The Amazon customer service says that according to their investigation both the blazers were delivered.

Also, the delivery boy neither called me nor was a message delivered to me at the time of the delivery. The packet was carelessly left on the ground floor without informing me of the same.

Such instances...
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K
Kålyäñ ßüñkãrä
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Amazon in Cheating This Me

Address:Amazon India Private Limited (Corporate office) 2nd Floor, Safina Towers, Opposite to J.P. Techno Park, No.3, Ali Asker Road, Bangalore – 560052 Email : [email protected] Contact:- +91 9432906849 Phn :- 180030009009
Website:Olx's

Worst company i have ever seen there is no job security I got placed in amazon development center noida as a customer service associate they said we have to wait for joining after that they said they dont have any requirements for email process and i have to apply re again as a fresher candidate rounds of both process will similar they are totally frauds.I need justice Please help.

Help me I Have 1750 /- Uniform Charge andbr...
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A
ansar55
from Gurgaon, Haryana
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Non delivery and wrong information provided

Tracking ID:[protected] my order is out for delivery since last three days, and courier guys putting wrong status as delivery attempted, while no one came or contacted. I called at least 10 times to customer care they are only giving assurance that it will be delivered soon but still not delivered.
Very bad service by Amazon delivery....
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I received following message

ALERT:Rs.1128.70 spent via CREDIT Card xx8557 at AMAZON1258399 on[protected]:16:35:34 without PIN/OTP.Not you?Call [protected]....
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R
Ramandeep1
from Mumbai, Maharashtra
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Not get refund from amazon

I had purchased a product from Amazon worth rupees 2428.00, but due to some reason I return it back, I paid for this order through my UPI ID and my refund is initiated by amazon think atleast 12 hours ago, but I did't get the refund, I happens every time so please check the prob in my account and fix it and please refund my money as soon as possible
I paid for this through my UPI [protected]@apl
The account no.
from which...
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F
Farhan040
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Product missing

Website:www.amazon.in

Hi this is amazon user

I ordered a hearing aid about 1890rupees.my order delivered and package was ok but when i open the box i saw product box is damage and there was nothing inside product box so i file a complaint about it. Amazon customer said pls wait 5days your issue will resolve shortly. After waiting 10days they not provide any resolution after many calls amazon service tell me sorry i can't help anymore and the send...
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C
chorda
from Noida, Uttar Pradesh
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Non-receipt of package: ref. order No. 406-6825628-5166761

As I got the message about delivery of 1 No. package on today ( ref.tracking No.[protected], further received mail regarding the package as delivered, whereas actually the same has not delivered till this time. Requesting to look into the matter and trace the package and arrange to deliver at my address by tomorrow ( 05.11.20 ). further request to identify the person, who was assigned towards delivery of the package at my address.br...
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Priyansh Shastry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazonbasics Air Conditioner

Placed order on 16th October, received a box of outdoor unit on 20th October. Installation charges were paid and the team was supposed to install it on 22nd. No one comes to install. So we contact Amazon's customer care. They apologies and ask for 48 hrs . No one responds anything. We contact again after 48 hrs. This thing of getting apologies and requesting 48 hrs goes on till 4th November. At this point we have contacted them more than...
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I am Ravi Kumar, a customer of amazon for more than 5 years.I always loved the company's services.

I ordered 7d car mats on 21st october with order id - ORDER #[protected] .While i was ordering the product, i saw the return policy stating that in case if customer is not satisfied with whatever mentioned reasons, he can return the product and successful pick up will be done by amazon and about the same thing i have...
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I
Indumati M M
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redmi note 9 phone /about refund

I ordered redmi note 9 phone but some issues i cancled my order then i didn't got my refund but they shown in my account thet they refund my money but i didn't get any money to my account so i kindly request to them and SBI bank please refund my money it's huge money, so please refund my money its about 11087 rupee so please slove my problem, i request u its big amount so please i believe amazon and pay them but now i didn't get my money,...
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Website:Amazon

I order 3 shoes i.e. 2 puma and one adidas but the order was wrong and placed an refund. The company has initiated refund on 20th october but till today i didn't receive my money. Amazon gave me reference numbers for the same . I visited banks personally and also called customer care but they told that they can't do anything regarding this. Reference number for the same are...[protected],[protected] and[protected]. I request you to track...
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Isha Archana
from Bengaluru, Karnataka
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Order 408-1439118-8295563 delivery

This order was due to have been delivered today (Wed, 4th Nov 2020) at 11 am. The tracking now shows that Amazon couldn't contact me and hence they couldn't deliver.

This has happened for a couple of orders earlier also.

My phone number, my address in your records are perfectly ok, as given below:

Delivery Address - 19, Maruthi Layout 2nd Cross, R M V Extn. 2nd Stage, Bangalore 560 094
br...
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A
ANNARAPU RAMU
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Refund not issued nearly 2 months

Address:H.NO 5-35,LINGAPUR, HUZURABAD,KARIMNAGAR, TELANGANA,505498

I have purchased a egg tray in amazon,
I got little damaged product,
So I decided to cancel the order
And cancelled
But
Refund is not credited till now nearly 2 months
I called to customer care
But there is no use

Please help on this...
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A
Anil Paulose
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Wrong description of items

When I ordered it said that 16 pack of 250 sheets but got just one. The item description describes a 16 unit pack with 250 sheets each, total 4000 tissues weighing 5.5 kgs. The invoice also states 16 packs. More over this is a non returnable item so I am stuck with it....
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My account no is [protected] . I had placed order on 26th October’ 20 for 2096 using my indian debit cardof SBi.Same day I cancelled an item Amazonbasicvinylkettle bell for 1479. Amazon confirmed that refund has been done on 27th october. RRN no630719. Another return is done on 4th Nov’ 2019. The order no for the 1st return is[protected].Order no for the 2nd return is[protected]. I had called up the bank. None of the...
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