Amazon India Complaints & Reviews

A delivery man named 'Umesh Sahu' behaved and talked in a very rude and rough way to me on the phone and in person and refused to return the shoes that I wanted to return back because it was very cheap quality and the shoe size was also not the same that I ordered. They showed '30 days warranty' and I requested to return it back the same day I recieved it and even then he not only refused, he also behaved and talked in a very rude, rough and arrogant way.

Sir, mera name RATHOD KUNDAN r hain mera no [protected]. main ek bio device morpho 1899ka tha amazon se order kiya tha to unhone hame mini solar light di gayi wo tuti huwi di gayi hain orr amazon ki taraf se koi response nahi mil raha hain ham bahut pareshan ho gaye hain, 15 tarikh ko return kiya tha product ko but wo aaye lekin bola ki aap ka product aisa nahin tha jab ki courier parcel main ne open kiya tha, to nahi huwa phir return kiya tab ye bola ki customer se baat kariye amazon main customer se baat ki wo bole ki sir ho jayega aap ka 17 tarikh ko lekin phir aaye nahi esha 18.19.20.21.22.tarikh koi courier parcel lene hi nahi aaye main sir pareshan ho chuka hu pagal kar diya hain mujhe mera nukashan bhi bahut huwa hain 50000ka Amazon se Mujhi sir ye paise chahiye aisa ham darkhrast karte hain.

Not getting refund of my order #[protected] dt 31/12/2020

Uco bank refund isuue 1399 12/12/2020 which refund references nu[protected] but till not recive in my bank account amount
1349 uco bank refund issue[protected]

My Name is Naresh, mobile "[protected]". have purchased "RMG Wireless Water Level Indicator with Tank Full and Tank Empty Alarm" value Rs.2569 from Amazon delivered on 12 Dec 2020 due to wrong address, the product is returned to delivery person at the time of delivery and I got a mail from Amazon stating that product refund is successfully processed on[protected] and it will reflect in 4 business days, with Refund Reference # 30005103360336142628623 but amount not received so contacted bank as per Indian Bank manager instructed I have waited for 40 days but still amount is not received from Amazon side.Please check and do the needful.

This is my order id[protected]. I cancelled thi order on 18th January but I didn't got my money back yet I am waiting for that but they are not giving me my money back

I was using Amazon fire TV stick and the remote stopped working on 31 st December 2020. I placed a complaint on Amazon and they diverted me to Amazon ctdi. They got remote picked up after 5 days and asked for payment of 500 for replacement. I made the payment immediately. For another 7 days there was no response. On escalating they sent replacement remote which is not working. Again I called Amazon and they assured me that within 3 working days technician from ctdi will come along with replacement remote. I received call from Chetan Bhagat from ctdi team and he asked me to follow entire process again and I have to place a fresh request on ctdi...
These people care least about customer inconvenience...they even don't care for the paid service after receiving money...
I have called Amazon customer service and also wrote mails but they are not sending me escalation matrix, I think this company don't even have such matrix... I am Amazon prime customer since years...

Amount of Rs 2299 credited by Amazon in my UBI account Beliaghata branch, Kolkata but the same is not showing in my said bank account .My name is Meera Paul.

Hi.i have purchased Rs 2000 westside egift card from amazon.my contact number is [protected].in product description it is clearly mentioned 8% cashback upto rs 500 which i have not recd yet.

Delivery boy said am not came in your delivery place. if you want the parcel come and collect it,

my delivery address
DAILY - AROKYA MILK POINT
105-1 Al Ameen Nagar, Suryanagar, K, Pudur
MADURAI, TAMIL NADU 625007

but he is said come to mattuthavani bus stand collect your parcel otherwise am returned the goods

he is talking very worst

what am doing, i need my parcel

I didn't get my money in my account whenever i get the refrence no. From the amazon

The refund amount Rs.6726.82 is not credited to my account
the refund reference number [protected]
its been 3 months and not yet credited to my account

On 21-9-20 I have order Redmi 9 Rs(8998) at same time order is declined and amount is debited from my ATM card. Amazon give me refund reference number (641036) and says this refund is reflected in our account on 10-10-20 but this amount is not come in my Account. I also contact the bank branch pnb they says please contact to Amazon and Amazon says please contact to bank. Please take strict action on Amazon for refund my amount.

Order number:[protected]
Card last 4 digit :- xxxx2988

I have ordered product through amazon.in on 23/12/2020

My order id is[protected]

Product is mobile phone.

I have received on Sunday 27/12/2020

I got used and activated phone

Then I tried to contact customer care they asked me to visit service center and do some document work, I have done every thing what they said to me, I have attached photos off bill, phone, packing and also a paper note which I got from service center.

After that they asked me to wait for 7 days, I have waited, but not a single call or message got from service team, then again after my waiting time I contacted to customer support but they are not showing any type of seriousness and didn’t got any resolution yet

And product value is – 38, 999.00

Please help me out

My complaint number is - 658928

Grandaughter used my visa for a trial of Amazon Prime service, she cancelled after the free trial, got a cancel number, #D[protected], from Amazon. My visa statement now shows a charge of $126.88 dated 12/22/20. I want this charge to be refunded to my visa account.
on my statement, Amazon Prime*AH2EU7Y03 Amzn.com/WA
When I go to that website, I'm told this is a scam.
How did they get my visa information ????

I need billing to STOP

My refund is not insisted in my back account so kindly look into this matter three items refund I all ready marked in snapshot

Reference number[protected]
Transaction date[protected]
Amount- Rs. 379

I ordered prodct bt aftr according to policy i returnd these item
Nd amazon initiate my refund of 699 bt
Its not credit in my account
So i charge a dispute form
Plzz hlp me
My account no [protected]
Allahabad bank
RRN 30005410161015203675463
Plzz do this
Refund is initiate bt credit is not done
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Amazon delivered wrong and poor quality products and then closed my account so that i can't return them. Please help me in activating and returning these wrong products. Please reach out too me @[protected] for further discussion