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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 242

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A
Asp12766
from Pune, Maharashtra
Jan 24, 2021
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I purchase the dell laptop battery from Amazon India. After getting the delivery it is found that Battery is not compatible to my laptop.so i request to amazon india regarding the return the battery, But they denied.
Please help me regarding this issue
Aniruddha
Amazon India customer support has been notified about the posted complaint.
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    I
    Indrajeet kumar kumar
    from Raxaul, Bihar
    Jan 24, 2021
    Resolved
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    Resolved

    I'm Indrajeet Kumar

    Order[protected]

    Amazon refund 403 rupees in my bank account on 13 January 2021 ( OR AFTER 13 JANUARY), but amount is not showing in my account.
    Amazon told me, they send money to my account and they also provide me a Reference Number[protected].
    I also contact to bank and bank costumer service but they don't solve this problem and ask to contact amazon service.

    Please look into this matter
    Feb 2, 2021
    Complaint marked as Resolved 
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sachun raj
      Jan 23, 2021
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      Address: Sonali branch
      Website: Canara bank

      Name-sachin Kumar
      A/c holder name -sachin Kumar
      779rs reference number[protected]
      570rs reference number[protected]
      Amazon refund amount do not show my a/c
      Plz emiditely provide my complain issue solve

      Sonali branch
      IFSC code-CNRB0005244
      Amazon India customer support has been notified about the posted complaint.
      Jan 23, 2021
      Updated by Sachun raj
      779rs rupees not refund my account
      Reference number[protected]

      Jan 23, 2021
      Updated by Sachun raj
      570rs not refund my account
      Reference number[protected]

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        G
        grimmBala
        from Chennai, Tamil Nadu
        Jan 23, 2021
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        Website: www.amazon.in

        I placed an order for a washing machine in Amazon on November 23 2020 and paid it using EMI option with ICICI credit card.

        EMI is Rs.628 for 12 months.

        Total amount paid Rs. 6999

        Order#[protected]

        Koryo 6.5 kg Semi-Automatic Top Loading Washing Machine (KWM6821SA)

        Email address: [protected]@gmail.com

        However, I have not received the product and it has been 2 months since I have placed the order. Amazon is not processing the refund for some reason. I now have 2 months bill generated. I also have late payment free since I did not pay the first month's bill.

        I just want amazon refund the charges including the late payment fee since I did not receive the product till date and Amazon is not doing anything about this.

        I have been chatting / calling amazon support 2 or 3 times a week and spending hours but they don't seem to have any continuity. I have to explain the whole thing again and again every time I chat or call which I actually did but even so there is no resolution for this. All they say is they have initiated the refund and ask me to wait for a few days. This keeps happening till now. The order status is still showing as preparing for dispatch which is totally ridiculous.

        I heard about this website from a friend and so I'm posting the issue here. It will be really helpful if you can resolve this issue.

        Thank you.
        Amazon India customer support has been notified about the posted complaint.
        Feb 19, 2021
        Updated by grimmBala
        I have not received a refund yet and next months bill has generated. Any update?
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          S
          Sai Kursenga
          Jan 23, 2021
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          Money refund initiated by amazon but not credited yet to my account...
          Amazon India customer support has been notified about the posted complaint.
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            P
            pragya gulati
            from Bengaluru, Karnataka
            Jan 23, 2021
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            Website: Amazon

            169 Rs got deducted without any notification or OTP. I don't know what's it deducted for and I haven't taken any subscription as well. This is just really weird how can money randomly get deducted?
            Amazon India customer support has been notified about the posted complaint.
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              R
              rajjanjehli
              from Hajipur, Punjab
              Jan 23, 2021
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              Address: vpo. janjehli

              One ear bud not working
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mark-222
                Jan 23, 2021
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                Address: Allahabad/Prayagraj, India
                Website: Amazon India

                A delivery man named 'Umesh Sahu' behaved and talked in a very rude and rough way to me on the phone and in person and refused to return the shoes that I wanted to return back because it was very cheap quality and the shoe size was also not the same that I ordered. They showed '30 days warranty' and I requested to return it back the same day I recieved it and even then he not only refused, he also behaved and talked in a very rude, rough and arrogant way.
                Amazon India customer support has been notified about the posted complaint.
                Here is Umesh Sahu's phone number[protected]
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                  R
                  Rathod kundan Raju Bhai
                  Jan 22, 2021
                  Resolved
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                  Resolved

                  Address: Styam soceity Indira aawas, Vino Sola road, Indira aawas

                  Sir, mera name RATHOD KUNDAN r hain mera no [protected]. main ek bio device morpho 1899ka tha amazon se order kiya tha to unhone hame mini solar light di gayi wo tuti huwi di gayi hain orr amazon ki taraf se koi response nahi mil raha hain ham bahut pareshan ho gaye hain, 15 tarikh ko return kiya tha product ko but wo aaye lekin bola ki aap ka product aisa nahin tha jab ki courier parcel main ne open kiya tha, to nahi huwa phir return kiya tab ye bola ki customer se baat kariye amazon main customer se baat ki wo bole ki sir ho jayega aap ka 17 tarikh ko lekin phir aaye nahi esha 18.19.20.21.22.tarikh koi courier parcel lene hi nahi aaye main sir pareshan ho chuka hu pagal kar diya hain mujhe mera nukashan bhi bahut huwa hain 50000ka Amazon se Mujhi sir ye paise chahiye aisa ham darkhrast karte hain.
                  Jan 28, 2021
                  Complaint marked as Resolved 
                  We have not received any response from Amazon. We have not even had a pick up.
                  Amazon India customer support has been notified about the posted complaint.
                  Jan 25, 2021
                  Updated by Rathod kundan Raju Bhai
                  Your return pickup for[protected] is scheduled for today and will be picked up between 7:00AM-7:00PM by AmzAgent([protected]) https://amzn.in/d/3D33Nn5

                  Amazon ki taraf se message Aya but phir unhone picup kiya nahi orr Ye msg dal diya Amazon ne .

                  Pickup Cancelled: Your return, Feecom Safran Morpho Id... was cancelled at the time of pickup. To initiate a return again, click here: https://amzn.in/d/08rI3gq

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                    J
                    Jatin Saravya
                    from Gandevi, Gujarat
                    Jan 22, 2021
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                    Address: 3,GAYTRI NAGAR

                    Not getting refund of my order #[protected] dt 31/12/2020
                    Amazon India customer support has been notified about the posted complaint.
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                      J
                      Jaswant Singh Kumawat
                      Jan 22, 2021
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                      Uco bank refund isuue 1399 12/12/2020 which refund references nu[protected] but till not recive in my bank account amount
                      1349 uco bank refund issue[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        N
                        Nareshnarayanan
                        Jan 22, 2021
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                        Address: Amazon
                        Website: www.amazon.in

                        My Name is Naresh, mobile "[protected]". have purchased "RMG Wireless Water Level Indicator with Tank Full and Tank Empty Alarm" value Rs.2569 from Amazon delivered on 12 Dec 2020 due to wrong address, the product is returned to delivery person at the time of delivery and I got a mail from Amazon stating that product refund is successfully processed on[protected] and it will reflect in 4 business days, with Refund Reference # 30005103360336142628623 but amount not received so contacted bank as per Indian Bank manager instructed I have waited for 40 days but still amount is not received from Amazon side.Please check and do the needful.
                        Amazon India customer support has been notified about the posted complaint.
                        Feb 02, 2021
                        Updated by Nareshnarayanan
                        My Name is Naresh, mobile "[protected]". have purchased "RMG Wireless Water Level Indicator with Tank Full and Tank Empty Alarm" value Rs.2569 from Amazon delivered on 12 Dec 2020 due to wrong address, the product is returned to delivery person at the time of delivery and I got a mail from Amazon stating that product refund is successfully processed on[protected] and it will reflect in 4 business days, with Refund Reference # 30005103360336142628623 but amount not received so contacted bank as per Indian Bank manager instructed I have waited for 40 days but still amount is not received from Amazon side.Please check and do the needful.still it is not resolved.

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                          B
                          Biuty kumari
                          Jan 22, 2021
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                          Address: Amazon mumbai
                          Website: Amazon

                          This is my order id[protected]. I cancelled thi order on 18th January but I didn't got my money back yet I am waiting for that but they are not giving me my money back
                          Amazon India customer support has been notified about the posted complaint.
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                            Q
                            Qamar Ali Ansari
                            from Mumbai, Maharashtra
                            Jan 21, 2021
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                            Address: India

                            I was using Amazon fire TV stick and the remote stopped working on 31 st December 2020. I placed a complaint on Amazon and they diverted me to Amazon ctdi. They got remote picked up after 5 days and asked for payment of 500 for replacement. I made the payment immediately. For another 7 days there was no response. On escalating they sent replacement remote which is not working. Again I called Amazon and they assured me that within 3 working days technician from ctdi will come along with replacement remote. I received call from Chetan Bhagat from ctdi team and he asked me to follow entire process again and I have to place a fresh request on ctdi...
                            These people care least about customer inconvenience...they even don't care for the paid service after receiving money...
                            I have called Amazon customer service and also wrote mails but they are not sending me escalation matrix, I think this company don't even have such matrix... I am Amazon prime customer since years...
                            Amazon India customer support has been notified about the posted complaint.
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                              M
                              Meera Paul
                              from Kolkata, West Bengal
                              Jan 21, 2021
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                              Amount of Rs 2299 credited by Amazon in my UBI account Beliaghata branch, Kolkata but the same is not showing in my said bank account .My name is Meera Paul.
                              Amazon India customer support has been notified about the posted complaint.
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                                N
                                navin goyal
                                from Chennai, Tamil Nadu
                                Jan 21, 2021
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                                Hi.i have purchased Rs 2000 westside egift card from amazon.my contact number is [protected].in product description it is clearly mentioned 8% cashback upto rs 500 which i have not recd yet.
                                Amazon India customer support has been notified about the posted complaint.
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                                  R
                                  Rathikumar
                                  from Tisaiyanvilai, Tamil Nadu
                                  Jan 21, 2021
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                                  Address: DAILY - AROKYA MILK POINT 105-1 Al Ameen Nagar, Suryanagar, K, Pudur MADURAI, TAMIL NADU 625007

                                  Delivery boy said am not came in your delivery place. if you want the parcel come and collect it,

                                  my delivery address
                                  DAILY - AROKYA MILK POINT
                                  105-1 Al Ameen Nagar, Suryanagar, K, Pudur
                                  MADURAI, TAMIL NADU 625007

                                  but he is said come to mattuthavani bus stand collect your parcel otherwise am returned the goods

                                  he is talking very worst

                                  what am doing, i need my parcel
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    Shshjsjsjhs
                                    Jan 21, 2021
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                                    Address: Vill- mathurapur, p.office- narendrakhap, p.station- kutumba, aurangabad, bihar

                                    I didn't get my money in my account whenever i get the refrence no. From the amazon
                                    Amazon India customer support has been notified about the posted complaint.
                                    Jan 21, 2021
                                    Updated by Shshjsjsjhs
                                    My refrence no. Is :[protected]
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                                      A
                                      Ajith Palani
                                      Jan 21, 2021
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                                      Website: amazon

                                      The refund amount Rs.6726.82 is not credited to my account
                                      the refund reference number [protected]
                                      its been 3 months and not yet credited to my account
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        Sagar Bhola
                                        from Jind, Haryana
                                        Jan 21, 2021
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                                        On 21-9-20 I have order Redmi 9 Rs(8998) at same time order is declined and amount is debited from my ATM card. Amazon give me refund reference number (641036) and says this refund is reflected in our account on 10-10-20 but this amount is not come in my Account. I also contact the bank branch pnb they says please contact to Amazon and Amazon says please contact to bank. Please take strict action on Amazon for refund my amount.

                                        Order number:[protected]
                                        Card last 4 digit :- xxxx2988
                                        Amazon India customer support has been notified about the posted complaint.
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