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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 243

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M
mdadnan6
from Lucknow, Uttar Pradesh
Jan 21, 2021
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I have ordered product through amazon.in on 23/12/2020

My order id is[protected]

Product is mobile phone.

I have received on Sunday 27/12/2020

I got used and activated phone

Then I tried to contact customer care they asked me to visit service center and do some document work, I have done every thing what they said to me, I have attached photos off bill, phone, packing and also a paper note which I got from service center.

After that they asked me to wait for 7 days, I have waited, but not a single call or message got from service team, then again after my waiting time I contacted to customer support but they are not showing any type of seriousness and didn’t got any resolution yet

And product value is – 38, 999.00

Please help me out

My complaint number is - 658928
Amazon India customer support has been notified about the posted complaint.
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    D
    Daniel Scully
    Jan 21, 2021
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    Address: 59 Greentree rd, Marlton NJ 08053
    Website: [email protected]

    Grandaughter used my visa for a trial of Amazon Prime service, she cancelled after the free trial, got a cancel number, #D[protected], from Amazon. My visa statement now shows a charge of $126.88 dated 12/22/20. I want this charge to be refunded to my visa account.
    on my statement, Amazon Prime*AH2EU7Y03 Amzn.com/WA
    When I go to that website, I'm told this is a scam.
    How did they get my visa information ????
    Amazon India customer support has been notified about the posted complaint.
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      B
      Bonnie Ohlinger
      Jan 21, 2021
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      Website: amazon prime billing

      I need billing to STOP
      Amazon India customer support has been notified about the posted complaint.
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        J
        Jyoti717
        Jan 20, 2021
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        My refund is not insisted in my back account so kindly look into this matter three items refund I all ready marked in snapshot
        Amazon India customer support has been notified about the posted complaint.
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          V
          [email protected]
          Jan 20, 2021
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          Reference number[protected]
          Transaction date[protected]
          Amount- Rs. 379
          Amazon India customer support has been notified about the posted complaint.
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            A
            Aditi Spencer
            Jan 20, 2021
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            I ordered prodct bt aftr according to policy i returnd these item
            Nd amazon initiate my refund of 699 bt
            Its not credit in my account
            So i charge a dispute form
            Plzz hlp me
            My account no [protected]
            Allahabad bank
            RRN 30005410161015203675463
            Plzz do this
            Refund is initiate bt credit is not done
            ADVERTISEMENT
            Amazon India customer support has been notified about the posted complaint.
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              N
              Neha Chaudhry
              from Delhi, Delhi
              Jan 20, 2021
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              Amazon delivered wrong and poor quality products and then closed my account so that i can't return them. Please help me in activating and returning these wrong products. Please reach out too me @[protected] for further discussion
              Amazon India customer support has been notified about the posted complaint.
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                N
                Neha Chaudhry
                from Delhi, Delhi
                Jan 20, 2021
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                Amazon India has closed my account over an email with open orders and amazon pay amount in it and on repeated mail requests is not activating my account. Please help on the same to get account back.
                Please reach out to me @91-[protected] for helping me further on this.
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Preeti Khatter
                  Jan 20, 2021
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                  Address: H.no 339. Sector 31. Gurugram

                  Product name- loreall paris hair spray
                  Order no[protected]
                  Reference no-74766511007100073048858
                  Amazon India customer support has been notified about the posted complaint.
                  Jan 20, 2021
                  Updated by Preeti Khatter                   Refunded by Amazon but yet not received in bank

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                    S
                    Syed Monirul Islam
                    from Kolkata, West Bengal
                    Jan 20, 2021
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                    Noise colotfit pro 2 smart watch refund reference no HSBCN[protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      H
                      Hanuman Amrutha
                      from Powai, Maharashtra
                      Jan 20, 2021
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                      Address: Hyderabad,etc.
                      Website: www .Amazon.in

                      On 21st December Hanuman ordered dignity adult diapers of amount 384/- but 22nd December order has been cancelled. But not credited till now that amount 384/- and product is also Not delivered.
                      Amazon India customer support has been notified about the posted complaint.
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                        H
                        Hanuman Amrutha
                        from Powai, Maharashtra
                        Jan 20, 2021
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                        Address: Hyderabad
                        Website: www.amazon.in

                        On 23 Rd November 8 items ordered. So, 6 items are cancelled. And 2 items are delivered for 558/- and remaining amount 2827/- is not credited till now
                        Amazon India customer support has been notified about the posted complaint.
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                          A
                          Ajay Aravind N S
                          from Delhi, Delhi
                          Jan 20, 2021
                          Resolved
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                          Resolved

                          Actually I placed a order in amazon on Jan 5 2021.Due to some reason I cancelled that order on Jan 10.Amazon told that your refund amount will reflect to your acc within 5 businesses days.But It took more than 5 days still the refund amount is not credited my acc.But amazon gives a reference number for successful transition of amount but but refund amount still not credited to my account. when I asked amazon customer care about this they told to me reach Indian bank customer care or near by branch. Staffs is both of the customer care as well near by branch are not taking that serious(Karaikudi Branch).I'm here to raise a charge dispute to my account.
                          Nov 9, 2021
                          Complaint marked as Resolved 
                          Amazon India customer support has been notified about the posted complaint.
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                            V
                            Voruganti Sai Teja
                            from Hyderabad, Telangana
                            Jan 20, 2021
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                            This is Sai Teja Voruganti. I placed an order through amazon on 20th-Dec-2020 which is worth 29, 999. After a few days due to some personal reasons I have cancelled the same order even before receiving it. Since that time I have not received my refund. From 1st- Jan-2021 i have been following up with customer care service regarding the status of refund related to that order. Just after a few days my account was kept on hold. Till now my account is kept on hold. I haven't received my refund yet.

                            Please help me in unblocking my account and crediting my refund as well.
                            OrderID :[protected]

                            My mobile number : +91 [protected]
                            My Mail id : sai97.[protected]@gmail.com
                            Amazon India customer support has been notified about the posted complaint.
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                              A
                              Ajay Aravind N S
                              from Delhi, Delhi
                              Jan 20, 2021
                              Resolved
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                              Hi,
                              Actually I placed a order in amazon on Jan 5 2021.Due to some reason I cancelled that order on Jan 10.Amazon told that your refund amount will reflect to your acc within 5 businesses days.But It took more than 5 days still the refund amount is not credited my acc.But amazon gives a reference number for successful transition of amount but but refund amount still not credited to my account. when I asked amazon customer care about this they told to me reach Indian bank customer care or near by branch. Staffs is both of the customer care as well near by branch are not taking that serious(Karaikudi Branch).I'm here to raise a charge dispute to my account.
                              Jan 20, 2021
                              Complaint marked as Resolved 
                              Not Resolved
                              Amazon India customer support has been notified about the posted complaint.
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                                B
                                Bharani Soundararajan
                                from Mumbai, Maharashtra
                                Jan 20, 2021
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                                Sir, last dec'29(2020) i returned two type of clothing material to amazon for size issues.they are also replied to refund money. But sir till now i did not get back my money to my acount. I asked to them, they told, ho to your bank and ask to them. Indian bank replied, go to ask amazon.all are circulated to blame other side. No one person does not solve my problem, and does not help to get back to my money sir.you plz help me to get back my money. Thank you.
                                Amazon India customer support has been notified about the posted complaint.
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                                  D
                                  Deepaksince2000
                                  from Mumbai, Maharashtra
                                  Jan 19, 2021
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                                  Address: 121 mahadev totla nagar, Near Ados Pados apartment

                                  I order mcaffeine body Scrub from Amazon on 13th of jan and received it on 16th jan but i opened the box on 18th ie mon due to my working profession and i saw that the product is damage thus i called the customer service and they told me that they have raised a investigation regarding this order but after few hours i got a mail that my account has been closed.
                                  Amount of the product was 845₹
                                  Amazon India customer support has been notified about the posted complaint.
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                                    C
                                    chandan19811981
                                    from Delhi, Delhi
                                    Jan 19, 2021
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                                    Address: Amazon ecommerce website
                                    Website: www.amazon.in

                                    Product purchased in deal. First of all product is dispatched and now status not deliverable to your site. When contacted with customer care, they say that you can book new order as unable to deliver.when I asked to resend order on same price, they refuses to do so. They are saying that by mistake discount was given on prime deal. Now you have to purchase the product on regular price. What a fraud is going on amazon. I have invoice of it.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      R
                                      Ravi Ajnare 92
                                      from Delhi, Delhi
                                      Jan 19, 2021
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                                      I have cancelled a order on amezon on 08 Jan 2021 of Rs 11999. Amezon processed a refund and said that it will be credited in my PNB account by 10 Jan 2021. On 18 Jan 2021 i raised the issue of not getting refund on Amazon app. The amezon provided me refund number-74332741010100970638929 and said to contact my branch. i contacted my branch they said that nothing can be done from their side and asked me to contact Amazon. On contacting with amezon they said to contact the branch with the same reference number. My refund is still not credited in my account. Please resolve my issue.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        K
                                        Khadotiya
                                        from Mumbai, Maharashtra
                                        Jan 19, 2021
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                                        Address: Mundhalia, rewari, Haryana (123401)

                                        Debited 199rs without otp and any confirmation written in msg vsi amazon stan
                                        Amazon India customer support has been notified about the posted complaint.
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