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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 243

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P
Pawanu
Jan 5, 2021
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Address: Mumbai

Refund initiated form amazon of amount 1140/- and 1441/-
But nit credited to my account whereas it should be on 28 dec 2020.
My account number ending with xxxxxx7502
+1 photos
Jan 12, 2021
Complaint marked as Resolved 
No step taken by them. They only send me reference number which one I provide through screenshot. And they messsge me by amazon.in Thanks
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    9
    9029857419
    Jan 5, 2021
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    Address: 303, 3rd floor, Shree Chandralok Apt, Navghar road, Bhayander East Thane 40105, Maharashtra

    Dear Sir,
    I'm Yogesh Dave (Mob. No. +91 [protected]) from Bhayander East, Thane - 401105, Maharashtra, I have made payment of RS. 120/- dated on 20/12/2020 from Amazon pay but the said amount is not credited to party Account and it already debited from my account and in the transaction history on Amazon pay is showing still pending, I raised complaint but there is no solution, the transaction ID is[protected].
    +1 photos
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      S
      sranjan1
      from Pune, Maharashtra
      Jan 4, 2021
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      I 'm really disappointed with support received from Amazon and Google Play, both parties are denying to refund my money back, which is totally unacceptable.

      As per Google, I purchased the gift card from Amazon incidentally and have not redeemed it yet ... hence its still lying with Amazon and they can raise the exception for refunding my amount by cancelling the transactions. which was made incidentally for Google Play recharge for Rs.5000.00 vide Order Id:[protected] on dated 03rd January 2021.

      You are requested Please coordinate with Google and get rid from unwanted circumstances .

      Regards
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        D
        Denial Patel
        from Delhi, Delhi
        Jan 4, 2021
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        I have purchased a mobile from amazon and received only a box and amazon told me that they have provided me a perfect box.

        I have video evidence please help
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          V
          Varsha deol
          from Delhi, Delhi
          Jan 4, 2021
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          Address: Puma india pvt LTD khasra 27/9 kapashera new delhi 110037

          Sir I purchase one pair shoe from amozon but I have received different shoes or brand so I return this shoes 23 Dec 2020 but my payment not credit my card
          +1 photos
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            D
            Dilraj Kumawat
            from Delhi, Delhi
            Jan 4, 2021
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            Address: PALSANA, PALSANA

            This is to confirm that refund for amount 8995.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

            Refund Reference # 74332740358035768559113

            Account number
            [protected]

            Name dilraj kumawat

            But this payment has not come to my bank yet, please I want my money
            +1 photos
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            Jan 04, 2021
            Updated by Dilraj Kumawat
            This is to confirm that refund for amount 8995.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

            Refund Reference # 74332740358035768559113

            Account number
            [protected]

            Name dilraj kumawat

            But this payment has not come to my bank yet, please I want my money

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              P
              Palash Purkait
              Jan 3, 2021
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              Address: Vill-Panchpukur,P.o-Kumrapara,P.s-Raidighi, Vill-Panchpukur,P.o-Kumrapara,

              I purchased a order from Amazon on 27th december 2020 and cancelled the order next day that is 28th december 2020 .After cancellation Amazon sent me a message that refund succesful.On amazon app it was showing that expected date for credit of the amount is 2nd january 2021 but it is already 3rd january. Amazon provide me refund reference number and told me to contact with bank customer care but they didn't help me. The refund reference number is 74332740364036306324343 please help me. The refundable amount is rs 3650. Please help me to get the amount.
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                @
                @manoj
                from Delhi, Delhi
                Jan 3, 2021
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                Sir mera refund ana tha jo mujhe 20 din pure Ho chuke hai abhi nahi mila hai refund 1099 rs ka tha reference number[protected] yeah no. Mujhe amazon ke agent ne diya hai hai.

                Account holder name- manoj singh
                Bank - Allahabad bank
                Account number- [protected]
                Ifsc code -ALLA0212137
                Mob no. [protected]
                +1 photos
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                  H
                  Hassan Da
                  Jan 3, 2021
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                  Address: Sonai, Cachar, Assam, PIN: 788119

                  Refund of Rs.1500 initiated but even after 17 days it has not been credited to my account.
                  Amazon Customer care gave me a reference number:[protected]
                  +1 photos
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                    L
                    Larry T
                    from Delhi, Delhi
                    Jan 2, 2021
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                    Address: Lama Villa

                    Haven't received refund
                    +1 photos
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                      dk0262
                      Jan 2, 2021
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                      Sir, I want to bring to your notice that on October 2, 2020, Order No. Friday October 2, 2020 /[protected] & Samsung Galaxy M31s (Mirage Black, 8GB RAM, 128GB Storage), Refund Reference # 30005102760276015051248 – 011145

                      Order summary: Oct 2, 2020, 10:56 AM
                      Item Subtotal: Rs.21, 499.00
                      Shipping & Handling: Rs.40.00
                      POD Convenience Fee: Rs.0.00
                      FREE Delivery: -Rs.40.00
                      Shipment Total: Rs.18, 849.00
                      Paid by Unknown Payment Card: Rs.18, 749.00

                      Refund summary:
                      Hello,

                      This is to confirm that refund for amount 100
                      100/18749
                      18749 has been successfully processed on 10/4/2020
                      10/4/2020 / 10/5/2020
                      10/5/2020 and the amount should reflect in your account by now.
                      Refund Reference # 30005102760276015051248 011145

                      Sir, according to the Amazon Customer Service Representative, the total amount of money is Rs. 18, 849 / -. But the Bank of Baroda has only refund amount of Rs. 100 / - is credited to my account only.

                      Hence, Vinram requests that the remaining refund amount be Rs. 18749 / - please be credited to my account immediately. Whoever provide my support in this work. Thanks a lot in advance to all those officers and employees.
                      signature


                      Deo Krishna Dwivedi, T.A. (SG-I) PB-03
                      Csed / Cc / 02.01.2021
                      +1 photos
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                        A
                        ansar55
                        from Gurgaon, Haryana
                        Jan 1, 2021
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                        I have ordered the HP DeskJep printer 1212 from Amazon, the printer cartridges are not working with the printer. When i ordered for replacement order #[protected]. Status is saying that delivery attempted but no one contacted me or attempted.
                        Amazon service is very bad, they are lying and cheating the customer. I will never use Amazon service and will take a legal action.
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                          T
                          Tarun Venkatesan
                          Dec 31, 2020
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                          Resolved

                          I haven't received my refund yet..I had contacted Amazon customer serVice and they gave an reference number[protected] and told me to file an charge dispute form ..so I contacted indian bank customer service and asked them about it..and they told me like there is nothing like charge dispute...so please credit amount as soon as possible.kindly do the needful
                          +1 photos
                          Jan 13, 2021
                          Complaint marked as Resolved 
                          Still I didn't get my refund
                          Amazon India customer support has been notified about the posted complaint.
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                            Y
                            yanduri harsha
                            from Delhi, Delhi
                            Dec 31, 2020
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                            On 20-sep-2020, I made a transaction for amazon delivery Agent through amazon pay link which was unfortunately expired while doing the Transaction using phone pe which is connected to my bank(Karur vysya bank) but the transaction was successful from my end and the merchant received it as payment failed because of link expiry, but still now I didn't get refund for the transaction. For this complaint was also raised from my bank end and the reply for that complaint was also attached below

                            My UPI Transaction ID: P2009201210347101466694
                            UTR NO:[protected]
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                              K
                              Keerthi Surendran Jishnu
                              Dec 31, 2020
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                              Refund is not received

                              Website: Amazon

                              I had ordered some products from amazon on november and cancelled it on the same day. Amazon has sent me a notification that refund has been processed but the amount has not been credited to my account yet. The refund reference number is attatched. I called canara bank customer care and went directly to the bank for resolving this but they did not help me with this issue. I request you to check the status and process the refund....
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                              P
                              Purnima Chadha
                              Dec 31, 2020
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                              I am writing this email to dispute about the refund of amount Rs 1798 (Rs899 each)
                              against my order with Amazon.

                              The amount of Rs 1798 is required to be credited to my account by 26 th December 2020 and now it's 31st December 2020 and credit is still not appearing in my account despite various followups with bank and amazon customer care. Please help

                              Amazon representatives are saying that refund has been successfully initiated on 21st Dec 2020 for the total amount of Rs 1798 and the reference id is 5134040357029770846832
                              5134040357029770846832
                              The charge is stuck at bank end.

                              And then I contacted the bank customer care they're saying bank has not received any fund from Amazon.

                              Please do the needful as soon as possible.
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                                M
                                maanrobin007
                                Dec 31, 2020
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                                Address: e-commerce

                                Sir/Madam,
                                I had made a purchase from amazon on 18th december but returned it the very next day. Amazon had refunded the amount of Rs. 722 in my account and it was expected to be credited to my savings account by 23rd december. It's Dec 31 yet there is no refund in my account.
                                Name: Harpreet Singh Maan
                                bank/branch: OBC jai narayan vyas nagar bikaner
                                RRN(refund reference number): 74332740354035301248368
                                Please help me with this.
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                                  S
                                  Sandeep chintu 04
                                  from Powai, Maharashtra
                                  Dec 31, 2020
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                                  I have returned an item in Amazon. They initiated my refund on 8 December 2020. But till now I didn't received any refund. They have given an reference number :[protected] and also asked me to raise the charge dispute for the same. So help me in receiving my refund.
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                                    M
                                    Manash Kumar Saha
                                    Dec 30, 2020
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                                    Twice I ordered B D CHAURASIS VOL 3 & VOL 4 Set and both time I had VOL 4
                                    MISSING. Only VOL 3 arrived both times. Now I have been asked to self
                                    return the product to seller using some third party courier service like
                                    DTDC, Blue Dart, etc.
                                    Why such carelessness? It's just harrasment.

                                    Order no: #[protected]
                                    Order no: #[protected]
                                    Order no: #[protected]

                                    Manash Kumar Saha

                                    Please help. I am losing my trust in Amazon.
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                                      S
                                      Sunil Creation
                                      Dec 30, 2020
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                                      Address: Ajgara Raniganj Up

                                      This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                      Refund Reference #[protected]
                                      A/c -[protected]
                                      Name - Sunil Kumar
                                      +1 photos
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