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Updated: May 11, 2026
Complaints 20358
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 243

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N
navin goyal
from Chennai, Tamil Nadu
Jan 21, 2021
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Hi.i have purchased Rs 2000 westside egift card from amazon.my contact number is [protected].in product description it is clearly mentioned 8% cashback upto rs 500 which i have not recd yet.
Amazon India customer support has been notified about the posted complaint.
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    R
    Rathikumar
    from Tisaiyanvilai, Tamil Nadu
    Jan 21, 2021
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    Address: DAILY - AROKYA MILK POINT 105-1 Al Ameen Nagar, Suryanagar, K, Pudur MADURAI, TAMIL NADU 625007

    Delivery boy said am not came in your delivery place. if you want the parcel come and collect it,

    my delivery address
    DAILY - AROKYA MILK POINT
    105-1 Al Ameen Nagar, Suryanagar, K, Pudur
    MADURAI, TAMIL NADU 625007

    but he is said come to mattuthavani bus stand collect your parcel otherwise am returned the goods

    he is talking very worst

    what am doing, i need my parcel
    Amazon India customer support has been notified about the posted complaint.
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      S
      Shshjsjsjhs
      Jan 21, 2021
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      Address: Vill- mathurapur, p.office- narendrakhap, p.station- kutumba, aurangabad, bihar

      I didn't get my money in my account whenever i get the refrence no. From the amazon
      Amazon India customer support has been notified about the posted complaint.
      Jan 21, 2021
      Updated by Shshjsjsjhs       My refrence no. Is :[protected]
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        A
        Ajith Palani
        Jan 21, 2021
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        Website: amazon

        The refund amount Rs.6726.82 is not credited to my account
        the refund reference number [protected]
        its been 3 months and not yet credited to my account
        Amazon India customer support has been notified about the posted complaint.
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          S
          Sagar Bhola
          from Jind, Haryana
          Jan 21, 2021
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          On 21-9-20 I have order Redmi 9 Rs(8998) at same time order is declined and amount is debited from my ATM card. Amazon give me refund reference number (641036) and says this refund is reflected in our account on 10-10-20 but this amount is not come in my Account. I also contact the bank branch pnb they says please contact to Amazon and Amazon says please contact to bank. Please take strict action on Amazon for refund my amount.

          Order number:[protected]
          Card last 4 digit :- xxxx2988
          Amazon India customer support has been notified about the posted complaint.
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            M
            mdadnan6
            from Lucknow, Uttar Pradesh
            Jan 21, 2021
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            I have ordered product through amazon.in on 23/12/2020

            My order id is[protected]

            Product is mobile phone.

            I have received on Sunday 27/12/2020

            I got used and activated phone

            Then I tried to contact customer care they asked me to visit service center and do some document work, I have done every thing what they said to me, I have attached photos off bill, phone, packing and also a paper note which I got from service center.

            After that they asked me to wait for 7 days, I have waited, but not a single call or message got from service team, then again after my waiting time I contacted to customer support but they are not showing any type of seriousness and didn’t got any resolution yet

            And product value is – 38, 999.00

            Please help me out

            My complaint number is - 658928
            Amazon India customer support has been notified about the posted complaint.
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              D
              Daniel Scully
              Jan 21, 2021
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              Address: 59 Greentree rd, Marlton NJ 08053
              Website: [email protected]

              Grandaughter used my visa for a trial of Amazon Prime service, she cancelled after the free trial, got a cancel number, #D[protected], from Amazon. My visa statement now shows a charge of $126.88 dated 12/22/20. I want this charge to be refunded to my visa account.
              on my statement, Amazon Prime*AH2EU7Y03 Amzn.com/WA
              When I go to that website, I'm told this is a scam.
              How did they get my visa information ????
              Amazon India customer support has been notified about the posted complaint.
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                B
                Bonnie Ohlinger
                Jan 21, 2021
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                Website: amazon prime billing

                I need billing to STOP
                Amazon India customer support has been notified about the posted complaint.
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                  J
                  Jyoti717
                  Jan 20, 2021
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                  My refund is not insisted in my back account so kindly look into this matter three items refund I all ready marked in snapshot
                  Amazon India customer support has been notified about the posted complaint.
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                    V
                    [email protected]
                    Jan 20, 2021
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                    Reference number[protected]
                    Transaction date[protected]
                    Amount- Rs. 379
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Aditi Spencer
                      Jan 20, 2021
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                      I ordered prodct bt aftr according to policy i returnd these item
                      Nd amazon initiate my refund of 699 bt
                      Its not credit in my account
                      So i charge a dispute form
                      Plzz hlp me
                      My account no [protected]
                      Allahabad bank
                      RRN 30005410161015203675463
                      Plzz do this
                      Refund is initiate bt credit is not done
                      ADVERTISEMENT
                      Amazon India customer support has been notified about the posted complaint.
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                        N
                        Neha Chaudhry
                        from Delhi, Delhi
                        Jan 20, 2021
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                        Amazon delivered wrong and poor quality products and then closed my account so that i can't return them. Please help me in activating and returning these wrong products. Please reach out too me @[protected] for further discussion
                        Amazon India customer support has been notified about the posted complaint.
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                          N
                          Neha Chaudhry
                          from Delhi, Delhi
                          Jan 20, 2021
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                          Amazon India has closed my account over an email with open orders and amazon pay amount in it and on repeated mail requests is not activating my account. Please help on the same to get account back.
                          Please reach out to me @91-[protected] for helping me further on this.
                          Amazon India customer support has been notified about the posted complaint.
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                            P
                            Preeti Khatter
                            Jan 20, 2021
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                            Address: H.no 339. Sector 31. Gurugram

                            Product name- loreall paris hair spray
                            Order no[protected]
                            Reference no-74766511007100073048858
                            Amazon India customer support has been notified about the posted complaint.
                            Jan 20, 2021
                            Updated by Preeti Khatter                             Refunded by Amazon but yet not received in bank

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                              S
                              Syed Monirul Islam
                              from Kolkata, West Bengal
                              Jan 20, 2021
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                              Noise colotfit pro 2 smart watch refund reference no HSBCN[protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                H
                                Hanuman Amrutha
                                from Powai, Maharashtra
                                Jan 20, 2021
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                                Address: Hyderabad,etc.
                                Website: www .Amazon.in

                                On 21st December Hanuman ordered dignity adult diapers of amount 384/- but 22nd December order has been cancelled. But not credited till now that amount 384/- and product is also Not delivered.
                                Amazon India customer support has been notified about the posted complaint.
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                                  H
                                  Hanuman Amrutha
                                  from Powai, Maharashtra
                                  Jan 20, 2021
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                                  Address: Hyderabad
                                  Website: www.amazon.in

                                  On 23 Rd November 8 items ordered. So, 6 items are cancelled. And 2 items are delivered for 558/- and remaining amount 2827/- is not credited till now
                                  Amazon India customer support has been notified about the posted complaint.
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                                    A
                                    Ajay Aravind N S
                                    from Delhi, Delhi
                                    Jan 20, 2021
                                    Resolved
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                                    Resolved

                                    Actually I placed a order in amazon on Jan 5 2021.Due to some reason I cancelled that order on Jan 10.Amazon told that your refund amount will reflect to your acc within 5 businesses days.But It took more than 5 days still the refund amount is not credited my acc.But amazon gives a reference number for successful transition of amount but but refund amount still not credited to my account. when I asked amazon customer care about this they told to me reach Indian bank customer care or near by branch. Staffs is both of the customer care as well near by branch are not taking that serious(Karaikudi Branch).I'm here to raise a charge dispute to my account.
                                    Nov 9, 2021
                                    Complaint marked as Resolved 
                                    Amazon India customer support has been notified about the posted complaint.
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                                      V
                                      Voruganti Sai Teja
                                      from Hyderabad, Telangana
                                      Jan 20, 2021
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                                      This is Sai Teja Voruganti. I placed an order through amazon on 20th-Dec-2020 which is worth 29, 999. After a few days due to some personal reasons I have cancelled the same order even before receiving it. Since that time I have not received my refund. From 1st- Jan-2021 i have been following up with customer care service regarding the status of refund related to that order. Just after a few days my account was kept on hold. Till now my account is kept on hold. I haven't received my refund yet.

                                      Please help me in unblocking my account and crediting my refund as well.
                                      OrderID :[protected]

                                      My mobile number : +91 [protected]
                                      My Mail id : sai97.[protected]@gmail.com
                                      Amazon India customer support has been notified about the posted complaint.
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                                        A
                                        Ajay Aravind N S
                                        from Delhi, Delhi
                                        Jan 20, 2021
                                        Resolved
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                                        Resolved

                                        Hi,
                                        Actually I placed a order in amazon on Jan 5 2021.Due to some reason I cancelled that order on Jan 10.Amazon told that your refund amount will reflect to your acc within 5 businesses days.But It took more than 5 days still the refund amount is not credited my acc.But amazon gives a reference number for successful transition of amount but but refund amount still not credited to my account. when I asked amazon customer care about this they told to me reach Indian bank customer care or near by branch. Staffs is both of the customer care as well near by branch are not taking that serious(Karaikudi Branch).I'm here to raise a charge dispute to my account.
                                        Jan 20, 2021
                                        Complaint marked as Resolved 
                                        Not Resolved
                                        Amazon India customer support has been notified about the posted complaint.
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