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Amazon India Complaints & Reviews

www.amazon.in
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Updated: May 11, 2026
Complaints 20358
Resolved
1485
Unresolved
18873
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 244

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B
Bharani Soundararajan
from Mumbai, Maharashtra
Jan 20, 2021
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Sir, last dec'29(2020) i returned two type of clothing material to amazon for size issues.they are also replied to refund money. But sir till now i did not get back my money to my acount. I asked to them, they told, ho to your bank and ask to them. Indian bank replied, go to ask amazon.all are circulated to blame other side. No one person does not solve my problem, and does not help to get back to my money sir.you plz help me to get back my money. Thank you.
Amazon India customer support has been notified about the posted complaint.
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    D
    Deepaksince2000
    from Mumbai, Maharashtra
    Jan 19, 2021
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    Address: 121 mahadev totla nagar, Near Ados Pados apartment

    I order mcaffeine body Scrub from Amazon on 13th of jan and received it on 16th jan but i opened the box on 18th ie mon due to my working profession and i saw that the product is damage thus i called the customer service and they told me that they have raised a investigation regarding this order but after few hours i got a mail that my account has been closed.
    Amount of the product was 845₹
    Amazon India customer support has been notified about the posted complaint.
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      C
      chandan19811981
      from Delhi, Delhi
      Jan 19, 2021
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      Address: Amazon ecommerce website
      Website: www.amazon.in

      Product purchased in deal. First of all product is dispatched and now status not deliverable to your site. When contacted with customer care, they say that you can book new order as unable to deliver.when I asked to resend order on same price, they refuses to do so. They are saying that by mistake discount was given on prime deal. Now you have to purchase the product on regular price. What a fraud is going on amazon. I have invoice of it.
      Amazon India customer support has been notified about the posted complaint.
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        R
        Ravi Ajnare 92
        from Delhi, Delhi
        Jan 19, 2021
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        I have cancelled a order on amezon on 08 Jan 2021 of Rs 11999. Amezon processed a refund and said that it will be credited in my PNB account by 10 Jan 2021. On 18 Jan 2021 i raised the issue of not getting refund on Amazon app. The amezon provided me refund number-74332741010100970638929 and said to contact my branch. i contacted my branch they said that nothing can be done from their side and asked me to contact Amazon. On contacting with amezon they said to contact the branch with the same reference number. My refund is still not credited in my account. Please resolve my issue.
        Amazon India customer support has been notified about the posted complaint.
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          K
          Khadotiya
          from Mumbai, Maharashtra
          Jan 19, 2021
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          Address: Mundhalia, rewari, Haryana (123401)

          Debited 199rs without otp and any confirmation written in msg vsi amazon stan
          Amazon India customer support has been notified about the posted complaint.
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            K
            Khadotiya
            from Mumbai, Maharashtra
            Jan 19, 2021
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            Address: mundhalia,rewari,haryana(123401)

            Without any otp or confirmation 199rs debited written vsi amazon stan in state ment
            Amazon India customer support has been notified about the posted complaint.
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              N
              Naresh Singirikonda
              from Hyderabad, Telangana
              Jan 19, 2021
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              Address: Hno 8-1-15/36, Sai nilayam,, Padma nagar colony, Karmanghat

              Hello,

              Greetings!!

              This is Naresh and the registered mobile no is [protected]. I have an issue with the order id[protected]. On 22nd Dec, 2020 i returned the product due to a fitting issue, cost of the product is Rs:23999/- The product is having 30day return policy as well, within the time period I have returned the product. Till now i haven't received a refund yet and i am not getting any response from the support team. And also my prime account was blocked due to this i was unable to follow up regarding my issue.

              The order i am referring to is a dress and it has the return policy. Two days back I received a response like the refund cant be processed, I don't know why. Request you to check with my issue.

              I kindly request you to help me on this at earliest
              Amazon India customer support has been notified about the posted complaint.
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                R
                Ravi Ajnare
                from Bhopal, Madhya Pradesh
                Jan 19, 2021
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                I had ordered something from Amazon on 08-January-2021 which i successfully cancelled on 10-january.-2021. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741010100970638929 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
                Amazon India customer support has been notified about the posted complaint.
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                  P
                  Pawan Ramchandan
                  from Mumbai, Maharashtra
                  Jan 18, 2021
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                  My bank account last four digits are 5441 and my transaction refund reference number is [protected] and amount is 1499rs . This amount is not proceed in my bank account.
                  Amazon India customer support has been notified about the posted complaint.
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                    K
                    kashela
                    from Pune, Maharashtra
                    Jan 17, 2021
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                    My name is Manish Kashela. I have purchased RedMi 9 Prime from Amazon delivered on 8th January, 2021. We have not received a bill against the said product. Kindly look into the matter .
                    Amazon India customer support has been notified about the posted complaint.
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                      M
                      Mrzad Ahmed
                      from Mumbai, Maharashtra
                      Jan 17, 2021
                      Resolved
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                      Resolved

                      Item missing from the delivery box

                      Address: dhai ali, henduri path, near n.n enterprise
                      Website: www.amazon.in

                      I had ordered a Head Up Display Car HUD Smart Monitor Digital Speedometer with Multicolour LCD, 2.6-inch from amazon india with order id ORDER #[protected] on 8th january 2021. yesterday the delivery boy came to deliver it with 2 other parcels from amazon.i started to unbox the parcels one after one and found that the head up display is missing. all i got the cover box of the head up display with user manual and a sticky gel pad.the...
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                      CRML
                      Jan 17, 2021
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                      Address: Ananthapur

                      Our Product Delivered, But our payment also Cut from my account and from so far amazon not respond,

                      Order ID:[protected]
                      Claim amount: INR 37250.00
                      Claim date: 29 December, 2020

                      I have delivered product, then amount deducted from my account amazon, Customer not agree to return product, amazon also not respond from claim day, so please urgent take action on this i have submitted all proofs please check the delivery confirmation proof, customer receiving agree with whats proof, amazon also send customer will pay to ours proof, but still no one responding.
                      Amazon India customer support has been notified about the posted complaint.
                      Feb 02, 2021
                      Updated by CRML                       amazon not responds for this complaint, so please investigate on amazon
                      Mar 05, 2021
                      Updated by CRML                       still no one responds from amazon so please take strong action on amazon this issue
                      customer not responds, amazon also not responds i got loss 37250 in this issue
                      please resolve or take action against them.
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                        P
                        preeti71893
                        from Mumbai, Maharashtra
                        Jan 16, 2021
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                        I ordered shoes from amazon and according to their customer service the refund has been completed by 4th January, but the refund has not been reflected into my bank account till now and i checked upon the bank with the reference number of the refund and they say refund hasn't been credited into your account.
                        Amazon India customer support has been notified about the posted complaint.
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                          K
                          km. akanksha
                          from Kashipur, Uttarakhand
                          Jan 16, 2021
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                          Name - Akanksha.
                          Account no.[protected]
                          IFSC CODE - CNRB0001458
                          Refund reference number[protected]

                          Sir my refund for 445.00 amount does not reflect to my account and your customer service didn't helped me through this . The company has processed the refund on[protected].
                          kindly transfer the amount into my bank.
                          Amazon India customer support has been notified about the posted complaint.
                          Feb 04, 2021
                          Updated by km. akanksha                           why is it taking too long to resolve such a small complaint. It's been more than a month
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                            S
                            shubham@25
                            from Mumbai, Maharashtra
                            Jan 16, 2021
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                            My family relative is trying to purchase something for himsel[censored]sing my account. By some mistake he typed his credit card detail incorrect. The order was cancelled rightaway. But amazon locked my account. I have called the customer care multiple time. They just say they don't have sufficient information, ask me to fill a form from website. But i never found. They totally cheated me . They locked my prime account. And also take off my money from amazon pay. They still not unlocked my prime amazon account
                            Amazon India customer support has been notified about the posted complaint.
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                              A
                              Anuj Patidar
                              from Mumbai, Maharashtra
                              Jan 15, 2021
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                              Address: DM-115 Sukhliya Indore 452010

                              I get a wrong product instead of jacket from amazon on 31th of december and i have returned it on 1st of January but my refund is still pending from 15 days and they are saying wait for 2 more weeks. My order no. Is[protected].
                              Please help me.
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Amit567
                                Jan 15, 2021
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                                My registered Amazon account number is [protected]
                                I purchased 1502 rupees pantry products on 14 Jan 2021 but no cash back issue on my order but according to term and condition i eligible for this offer and in my cart when i complete 1500+ rupees product it shows i eligible for flat 150 rupees cash back.
                                Amazon India customer support has been notified about the posted complaint.
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                                  L
                                  Lemu2302
                                  from Sivagiri, Tamil Nadu
                                  Jan 15, 2021
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                                  Sir
                                  I cancelled a order but still amazon did not refund the money to the bank.
                                  Amazon provided the Refund reference number 75503721004044910691061

                                  Please refund the money to my bank account
                                  Amazon India customer support has been notified about the posted complaint.
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                                    V
                                    Vk.16
                                    from Tijara, Rajasthan
                                    Jan 15, 2021
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                                    Address: Delhi

                                    I want to file a complain against amazon india for my order number

                                    [protected]

                                    They sell very cheap quality products and when tried to return it they initiate return pickup and then pickup agent scam consumer saying price tag is missing so we cant return pick it up . And cancel the pick up . It happened twice with me so please get my issues solve with amazon and get me my refund
                                    Amazon India customer support has been notified about the posted complaint.
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                                      P
                                      Prabhas Shiva Kothapally
                                      from Noida, Uttar Pradesh
                                      Jan 14, 2021
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                                      Address: H no:12-64 toopran village toopran mandal medak district
                                      Website: Amazon

                                      In my icici account 999 amount was cut off plz refund my amount reason was showing vsi/amazon in need my money back
                                      Amazon India customer support has been notified about the posted complaint.
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