Amazon India Complaints & Reviews

I had ordered OnePlus Nord (Renewed) on 21st December 2020. I cancelled the order later that evening. The refund has been initiated by Amazon.in on 21st December but the amount has been not yet reflected in my bank account. The payment was made through a debit card, in the bank statement it shows only the debit of amount (payment transaction), credit of amount (refund to be received) isn't present in the statement. I contacted Amazon customer care, they said to fill the charge dispute form. I have attached the screenshot of a mail from Amazon which contains the order number, amount and Refund Reference Number.

I bought a SMART ROBOTIC AUTOMATIC ROOM VACUUM CLEANER to my address "Adv Yohannan I, TWRA 29, Namboorissan Nagar, Ethrnakum, kerala, 683589".

Problem:- The item stops after a shortwhile of starting.
Details of purchase:-
Awb[protected], routing code AWY/PEE. shipped by Big bazaar shop vide order 42945. Item delivered in first week of december 2020.

Kindly do necessary action to replace

my email [protected]@yahoo.co : mob [protected]

I have send money through bank to purchase Rock Phosphate from Amazon India on 25 Oct 2020. But neither I received my item nor they refund my money back. Digital Invoice given below.

Please do the needful.

Thanks

I had ordered a product of rs3519 from amazon but i cancelled it and then amazon is saying that they have send the refund but it is not credited in my account

This is to inform that I had ordered 2 quantity of a same item from amazon but when order got delivered there was 1 quantity which was missing...
I requested for the refund...and the refund of Rs 220 was initiated by amazon on 11th December...but till today I haven’t received my refund...
I was also suppose to get the refund reference number through email by amazon that also I haven’t received...
The refund was suppose to get credited by 17-18th December...but I didn’t get it, so contacted customer care and they told me that the refund reference number is not yet generated due to some error from the backend team I will get my refund till 23rd December...when contacted the customer care on 23rd December at that time also the reference number was not generated...usually we get the reference number in 4-5 working days and the refund is credited in 7-8 working days but it didn’t happened...also spoke to the senior from amazon they said to wait till 28th December, another executive said to wait till 30th December, till today I haven’t got my refund credited...It’s been 18 days...It doesn’t take so long...when I again contacted customer care and spoke to the senior I m again been told to wait for more 5 working days...
I’m very much disappointed with the amazon service...My question is where is my refund and why is it not yet credited to my account. Also till now why the Refund reference number is not yet generated??

Kindly look into it as this is taking too long...

I have purchased a item in amazon and amount paid in Gpay, then next day itself i returned that item, then they told refund amount has been credited to your bank account number on 7th nov 2020, but till now i didnt get that amount.
I checked in my Branch but i didnt get my refund back.
Amazon saying amount is credited
In bank they saying amount not credited.
Kindly do needful.
Amount Rs.2699/-
Transaction Reference number :[protected]

The agents for Amazon called and said I've won a gift. To avail I must pay gst tax and then it be refunded back to me.
But they did not refund it and ended the call.
They first asked for RS 11990 . Then said that RS 10 was debited by account so they are unable to refund. First I must send again Rs12009, them total 23000, will be refunded back. But they just asking for more. They also asked to send rs5000 for Amazon gift.
Then they didn't refund anything.
I asked for there adhaar I'd
He sent me his adhaar I'd from phone no [protected]

Dec 7 2020 amazon India refund my amount worth 1399, but till now I didn’t get my money so please check and inform me

I purchased by Amazon one pulse Nord (Rs. 26499) by debit card at 09/12/2020 but for some personal reason i canceled my order at same day 09/12/2020. but still refund amount is not credited in my PNB bank account.

Refund Reference # 75105170345003533061227
plz help sir

I order shoes of Rs599 from amazon n next day i return it ...so refund of Rs 599 is not credited in may bank account
Amazon provide me a refund refrence no[protected]

Please help mi to return my refund money

I purchased HyperX Fury 8GB DDR3 RAM for Desktop on 5th, February 2020. The item stopped working in October 2020. When I contacted the service center they checked the product and told me that this product is not genuine and denied the service.
After that, I reached amazon customer care on 2nd, November 2020. I produced the necessary documents that they are requested. Till to date, they can not solve my problem. Every time I called customer care they told me a new problem and asking five working days. Still, it is going on. Some of the customer care agents giving false information also.

Please take action against this issue and please help me to solve my problem.
Giving the information of order details below and attached the service denied mail form product customer care.

Order ID:[protected]
Date of Purchase:[protected].

I had ordered on 19th Dec and even received an order confirmation mail n was shown that it would reach me by 9th Jan. Usually Amazon is quick in shipping out the products. I had ordered a lot in the past. It usually takes 2 to 3 days for orders to be shipped out. So I'm just a little concerned this time. Whenever I try to track this particular order, it's showing the sameeee as always. I'm starting to wonder whether even my order is being prepared for shipment or not. Please help me out. I'll add some screenshots of my order. There u'll see the order no. and the tracking too( which is constant from atleast a week)

Dear sir/mam, my refund amount from Amazon still not received. As per amazon my refund amount should reflect in my account by 24th December. But still I didn't received. Refund Reference # 74332740355035444505624.

Please do a need full. I waiting for your valuable service.

Thanks and brgds
Sangeetha

I ordered a product from amazon amounting to rupees 7013 on 3rd of this month via canara bank debit card. Then i returned the same product and the refund was initiated by amazon's end on 17th of this month. i was expected to get the refund by 21st december and this was the maximum date. the issue is that i haven't recieved the amount still. the refund reference number is 74332740353035265925150.
please credit the amount into my account as soon as possible.

I ordered a product from amazon.in but i had to cancel due to some reason but my refund is not yet transferred to my bank account
RRN - 75503720356044551442168
Mode of payment- online (canara Bank)

I have ordered bracelet from amazon.in and i cancelled it after sometime due to some reason but i didn't recieved my refund yet
Refund reference number-75503720352044454065029
Mode of payment through- Canara bank

I purchased a stabilizer from amazon India which was especially for 32" smart tv. just after connecting it to board my tv got burn from inside. I spoke to amazon & on day 1 they that a team will make a visit and they will decide compensation. but after 2 days when I again made a call to them, they said they can only blacklist stabilizer company but they can't do more than that for my loss. I believe this a not a proper way to communicate with the customer when he is suffering from caused by you. I have call records which I can whenever needed please look into the matter.

I ordered a watch amazfit bip S from amazon and they delivered it. and the watch is missing. i raised a complain but there is no response. i need my money. i am a poor person. i need my refund. please help me. i need. i am poor i need my money back . help please
They Gave me time of 5 days for the resolution time but i want faster. I want my money back instant. I am poor. I want my money. Please help me. I need.
They said me that investigation team try to reach you but your phone was switched off. But it's lie. They didn't tried to contact me. Help please urgent
And after that they are saying they delivered my product correctly they didn't give me refund. Please help.. please.
Order I'd is:[protected]
NCH docket no. Is 2463479
Please help me
Contact no. Is. [protected]
Place Jaipur, Rajasthan

I have order a product on Amazon worth Rs 1839/- and I have returned the product and the amazon has initiated the amount on Dec 10th 2020 but the amount which they refunded has not credited in my account so I have contacted the amazon customer support and they gave me reference I’d (30005103290329133228086) of refund and through that reference I’d I have contacted the local branch but there is no response from them and It has been 20 days.so I kindly request you to solve my issue as early as possible.Thank you.

Dear sir
My Account No[protected]
BGS Branch. Health and Education city. Bangalore
Customer Id[protected]
I have purchased a product on Amazon 14/12/2020 using my Canara Bank debit card. Same product was returned and I asked for refund As per the confirmation refund was initiated on[protected] expected credit amount Rs 969 on[protected]. Still it was not reflecting on my account . They have provided a Refund reference Number - 74332740354035304812921. I have called customer care there is no useful inform. Please kindly rectify my issue as soon as possible ... I am expecting my amount to my account no
Thank you