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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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D
Denial Patel
from Delhi, Delhi
Jan 4, 2021
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I have purchased a mobile from amazon and received only a box and amazon told me that they have provided me a perfect box.

I have video evidence please help
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    V
    Varsha deol
    from Delhi, Delhi
    Jan 4, 2021
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    Address: Puma india pvt LTD khasra 27/9 kapashera new delhi 110037

    Sir I purchase one pair shoe from amozon but I have received different shoes or brand so I return this shoes 23 Dec 2020 but my payment not credit my card
    Amazon India customer support has been notified about the posted complaint.
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      D
      Dilraj Kumawat
      from Delhi, Delhi
      Jan 4, 2021
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      Address: PALSANA, PALSANA

      This is to confirm that refund for amount 8995.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

      Refund Reference # 74332740358035768559113

      Account number
      [protected]

      Name dilraj kumawat

      But this payment has not come to my bank yet, please I want my money
      Amazon India customer support has been notified about the posted complaint.
      Jan 04, 2021
      Updated by Dilraj Kumawat
      This is to confirm that refund for amount 8995.0000 has been successfully processed on[protected] and the amount should reflect in your account by now.

      Refund Reference # 74332740358035768559113

      Account number
      [protected]

      Name dilraj kumawat

      But this payment has not come to my bank yet, please I want my money

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        P
        Palash Purkait
        Jan 3, 2021
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        Address: Vill-Panchpukur,P.o-Kumrapara,P.s-Raidighi, Vill-Panchpukur,P.o-Kumrapara,

        I purchased a order from Amazon on 27th december 2020 and cancelled the order next day that is 28th december 2020 .After cancellation Amazon sent me a message that refund succesful.On amazon app it was showing that expected date for credit of the amount is 2nd january 2021 but it is already 3rd january. Amazon provide me refund reference number and told me to contact with bank customer care but they didn't help me. The refund reference number is 74332740364036306324343 please help me. The refundable amount is rs 3650. Please help me to get the amount.
        Amazon India customer support has been notified about the posted complaint.
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          @
          @manoj
          from Delhi, Delhi
          Jan 3, 2021
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          Sir mera refund ana tha jo mujhe 20 din pure Ho chuke hai abhi nahi mila hai refund 1099 rs ka tha reference number[protected] yeah no. Mujhe amazon ke agent ne diya hai hai.

          Account holder name- manoj singh
          Bank - Allahabad bank
          Account number- [protected]
          Ifsc code -ALLA0212137
          Mob no. [protected]
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            H
            Hassan Da
            Jan 3, 2021
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            Address: Sonai, Cachar, Assam, PIN: 788119

            Refund of Rs.1500 initiated but even after 17 days it has not been credited to my account.
            Amazon Customer care gave me a reference number:[protected]
            Amazon India customer support has been notified about the posted complaint.
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              L
              Larry T
              from Delhi, Delhi
              Jan 2, 2021
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              Address: Lama Villa

              Haven't received refund
              Amazon India customer support has been notified about the posted complaint.
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                dk0262
                Jan 2, 2021
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                Sir, I want to bring to your notice that on October 2, 2020, Order No. Friday October 2, 2020 /[protected] & Samsung Galaxy M31s (Mirage Black, 8GB RAM, 128GB Storage), Refund Reference # 30005102760276015051248 – 011145

                Order summary: Oct 2, 2020, 10:56 AM
                Item Subtotal: Rs.21, 499.00
                Shipping & Handling: Rs.40.00
                POD Convenience Fee: Rs.0.00
                FREE Delivery: -Rs.40.00
                Shipment Total: Rs.18, 849.00
                Paid by Unknown Payment Card: Rs.18, 749.00

                Refund summary:
                Hello,

                This is to confirm that refund for amount 100
                100/18749
                18749 has been successfully processed on 10/4/2020
                10/4/2020 / 10/5/2020
                10/5/2020 and the amount should reflect in your account by now.
                Refund Reference # 30005102760276015051248 011145

                Sir, according to the Amazon Customer Service Representative, the total amount of money is Rs. 18, 849 / -. But the Bank of Baroda has only refund amount of Rs. 100 / - is credited to my account only.

                Hence, Vinram requests that the remaining refund amount be Rs. 18749 / - please be credited to my account immediately. Whoever provide my support in this work. Thanks a lot in advance to all those officers and employees.
                signature


                Deo Krishna Dwivedi, T.A. (SG-I) PB-03
                Csed / Cc / 02.01.2021
                Amazon India customer support has been notified about the posted complaint.
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                  A
                  ansar55
                  from Gurgaon, Haryana
                  Jan 1, 2021
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                  I have ordered the HP DeskJep printer 1212 from Amazon, the printer cartridges are not working with the printer. When i ordered for replacement order #[protected]. Status is saying that delivery attempted but no one contacted me or attempted.
                  Amazon service is very bad, they are lying and cheating the customer. I will never use Amazon service and will take a legal action.
                  Amazon India customer support has been notified about the posted complaint.
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                    T
                    Tarun Venkatesan
                    Dec 31, 2020
                    Resolved
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                    Resolved

                    I haven't received my refund yet..I had contacted Amazon customer serVice and they gave an reference number[protected] and told me to file an charge dispute form ..so I contacted indian bank customer service and asked them about it..and they told me like there is nothing like charge dispute...so please credit amount as soon as possible.kindly do the needful
                    Jan 13, 2021
                    Complaint marked as Resolved 
                    Still I didn't get my refund
                    Amazon India customer support has been notified about the posted complaint.
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                      Y
                      yanduri harsha
                      from Delhi, Delhi
                      Dec 31, 2020
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                      On 20-sep-2020, I made a transaction for amazon delivery Agent through amazon pay link which was unfortunately expired while doing the Transaction using phone pe which is connected to my bank(Karur vysya bank) but the transaction was successful from my end and the merchant received it as payment failed because of link expiry, but still now I didn't get refund for the transaction. For this complaint was also raised from my bank end and the reply for that complaint was also attached below

                      My UPI Transaction ID: P2009201210347101466694
                      UTR NO:[protected]
                      Amazon India customer support has been notified about the posted complaint.
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                        K
                        Keerthi Surendran Jishnu
                        Dec 31, 2020
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                        Refund is not received

                        Website: Amazon

                        I had ordered some products from amazon on november and cancelled it on the same day. Amazon has sent me a notification that refund has been processed but the amount has not been credited to my account yet. The refund reference number is attatched. I called canara bank customer care and went directly to the bank for resolving this but they did not help me with this issue. I request you to check the status and process the refund....
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                        P
                        Purnima Chadha
                        Dec 31, 2020
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                        I am writing this email to dispute about the refund of amount Rs 1798 (Rs899 each)
                        against my order with Amazon.

                        The amount of Rs 1798 is required to be credited to my account by 26 th December 2020 and now it's 31st December 2020 and credit is still not appearing in my account despite various followups with bank and amazon customer care. Please help

                        Amazon representatives are saying that refund has been successfully initiated on 21st Dec 2020 for the total amount of Rs 1798 and the reference id is 5134040357029770846832
                        5134040357029770846832
                        The charge is stuck at bank end.

                        And then I contacted the bank customer care they're saying bank has not received any fund from Amazon.

                        Please do the needful as soon as possible.
                        Amazon India customer support has been notified about the posted complaint.
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                          M
                          maanrobin007
                          Dec 31, 2020
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                          Address: e-commerce

                          Sir/Madam,
                          I had made a purchase from amazon on 18th december but returned it the very next day. Amazon had refunded the amount of Rs. 722 in my account and it was expected to be credited to my savings account by 23rd december. It's Dec 31 yet there is no refund in my account.
                          Name: Harpreet Singh Maan
                          bank/branch: OBC jai narayan vyas nagar bikaner
                          RRN(refund reference number): 74332740354035301248368
                          Please help me with this.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Sandeep chintu 04
                            from Powai, Maharashtra
                            Dec 31, 2020
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                            I have returned an item in Amazon. They initiated my refund on 8 December 2020. But till now I didn't received any refund. They have given an reference number :[protected] and also asked me to raise the charge dispute for the same. So help me in receiving my refund.
                            Amazon India customer support has been notified about the posted complaint.
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                              M
                              Manash Kumar Saha
                              Dec 30, 2020
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                              Twice I ordered B D CHAURASIS VOL 3 & VOL 4 Set and both time I had VOL 4
                              MISSING. Only VOL 3 arrived both times. Now I have been asked to self
                              return the product to seller using some third party courier service like
                              DTDC, Blue Dart, etc.
                              Why such carelessness? It's just harrasment.

                              Order no: #[protected]
                              Order no: #[protected]
                              Order no: #[protected]

                              Manash Kumar Saha

                              Please help. I am losing my trust in Amazon.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Sunil Creation
                                Dec 30, 2020
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                                Address: Ajgara Raniganj Up

                                This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                Refund Reference #[protected]
                                A/c -[protected]
                                Name - Sunil Kumar
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sunil Creation
                                  Dec 30, 2020
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                                  Address: Ajgara Raniganj Up

                                  This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                  Refund Reference #[protected]

                                  Sir Mara Paisa abhi tak AC me nhi aaya
                                  Amazon India customer support has been notified about the posted complaint.
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                                    C
                                    chiragitaliya
                                    Dec 30, 2020
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                                    I have purchased saree through amazon but they have not dilivered nor refund my money ...and i have tried so many times to complain and called to amazon service centre but they are not taking action ..just they are accepting them fault and gave promise for refund ...but nothing action...
                                    Amazon India customer support has been notified about the posted complaint.
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                                      J
                                      Jyoti797
                                      Dec 30, 2020
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                                      I have not received any refund for two of the returned products on Amazon. They haven't even provided me Reference ids for the same. Whenever I contact them they give a new date to give me the reference ids. The refund for phone cover and battery were told to be initiated on Dec 13 and 14 respectively and they gave the last date of refund Dec 19. But I still have neither gotten the amount nor reference ids. I called the bank too but they say ask Amazon and Amazon says ask your bank. Please help.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Jan 05, 2021
                                      Updated by Jyoti797
                                      I have received not the refund yet for my phone cover for rs 234. It is not much for them but for a common man evey penny counts. Kindly refund my money.
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