Amazon India Complaints & Reviews

My account number[protected]Canara Bank)
I purchased a product from amazon.in on 7th December of this month using my Canara bank debit card same was return to 12th December 2020 i asked them for refund. As per their confirmation refund was credit in account on 17th December of this month. Still it was not reflected in my account. They had provided the refund reference number-75503720348044357436332.
I had contacted also bank customer service number there is no proper response. Please check and confirm the status.

Above product ordered on 03/12/2020 and order no.[protected] which was delivered on 11/12/2020. But after opened the packing I found that another rubbish unknown product sent to me. That time I contacted to amazon and they are advise me to share image to their provided e-mail. After share image they are further contact me and told me to refund the amount but I want to replacement this product in original condition. Then the representative told me to wait up to 20/12/2020 for available this product. After available this product I further contact to amazon on 19/12/2020 but they denied to replacement this product.

I have cancelled my prepaid order worth rupees 609/- but it has not credited to my amount till date its more than 20 days by now.
Amazon has issued a reference no as 30005403390338172816308
Plz help my account is of obc which has now merged in pnb

Can you plz the refund for the order i placed in amazon. the refund reference number for the transaction is[protected]. the refund is for rs. 749. amazon shows that they have credited the amount, but i didnt receive any message from the union bank of india.

Dear Sir/Madam,
On December 18 I got 5 fake soaps from amazon. When I opened the package I first notice that I ordered a combo pack of buy 4 get 1 free but I received 5 individual soaps. When I opened the soap cover, soap was wet and was having some oil like smell, edges were not perfect, logo was having residues of carving made. Then I went through the reviews many of the customers using dove soap for years are complaining that the soap is fake but it is not returnable.i just want to know that if the product is non returnable, is amazon not responsible for that. I made a conversation with amazon and they said me to wait for 2 days for seller response and they did not contact me till now.

Txn of INR 199.00 done on Acct XX754 on 20-DEC-20.Info: VSI*AMAZON ST.Avbl Bal:INR 9, 630.47.Call 18002662 for dispute or SMS BLOCK 754 to [protected]

My account was debited Rs.199 for no apparent reason. The following message was received:

Txn of INR 199.00 done on Acct XX736 on 19-Dec-20.Info: VSI*AMAZON ST.Avbl Bal:INR 1, 716.66.Call 18002662 for dispute or SMS BLOCK 736 to [protected]

I have not made any transactions today and I have not received any otp or any transaction intimation.

Fake details are being shared and not getting a proper response.
When try to contact customer service they kept call on hold for a long time and then rejects the call

Respected Mam / sir,
I have ordered a mobile of redmi 9 prime 4 gb ram & 64 gb internal storage on dated 28/11/2020, I have made payment through my debit card of bank of india, branch mechua (832102), but my order was cancelled due to the mistake of delivery not available in the pin code 831002, on dated 03/12/2020. The refund was initiated by amazon dated on 4/12/2020 buts its 19/12/2020 now and i haven't received my money yet,...

Dear sir/mam maine 14 nov.2020 ko amazon.in se 526 rupay ka shoe purchase kiya tha jisse maine next day hi return kar diya. aur jiska refund mujhe amazon ne 28 nov ko account me credit hone ko kaha tha. lekin aisa nahi hua. phir maine 30 nov. ko amazon ke customer care se baat kiya to unhone kaha ki yaha se 28 nov. ko hi mere account me 526 rupay credit kar diya gaya hai. unhone mujhe refrence no. bhi diya#74332740329032877847113 unhone kaha ki aap apne branch se baat kijiye phir main apne branch gaya unhe sab kuch bataya lekin unhone kaha ki hum apki koi bhi help nahi kar payenge aur unhone iska koi solution bhi nahi bataya. phir maine central bank ke customer care se baat kiya to unhone bhi kaha ki yaha se kuch bhi nahi ho payega aur ek chij unhone kaha ki aap charge dipute form fill kardo apka promlem solve ho jayega. maine central bank me online bhi complain kiya hai lekin aaj 15 se 20 din hone ko hai unke taraf se bhi koi jawab nahi aaya hai. phir maine central bank ko mail ke jariye bhi apni baate batai lekin 10 se 12 din ho chuke hai unka bhi koi jawab nahi aaya hai.main bahut hi jada paresha ho chuka hu kuch samajh me nahi a raha ki kya karu please meri help kare aur mera jo amount pending hai usse mere account me credite karwa de

Dispute amount -526
Refund reference no._ 74332740329032877847113
Account no.- [protected]
Branch - south jhagrakhand
Ifsc_cbin0281492
Phone no. - [protected]

Dear sir,

I was purchased a product on amazon on 10th of December 2020 of worth rs .948 using my canara bank debit card but we cancelled an order and i asked then for refund. As per their confirmation refund was initiated on 12th December 2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 75503720348044364063673 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status. And kindly help to get my refund.

Sir mai hp 1212 pirntar 19 nawambar ko mangaya tha
Lakin mera parjekt pasand nahi aaiya mai ne usi waqt us ko return me dal diya lakin mera parjekt return nahi kiya gaya aur mera amazon account ko hold kar diya gaiya nahi hi mai koi complen kar sakta hu aur nahi koi shikait
Ab ye pardact mere pas bekar pada huwa hai aur aaj tak mera saman reuturn nahi huwa aur aaj 30 din hogay mere acaont ko hold kar ke rakha gaya hai.
Pirintar HP 1212 .Serial no.CN09P2207X.
FPU NO.7WN07.64002

Hello,

When I open any shopping app in Amazon app in my mobile, Then shows such an error like this "
We're sorry. The Web address you entered is not a functioning page on our site"

Please show me the solution.

Bhavin parekh
India.

I have ordered a laptop and canceled it due to address issues and I've also received a mail informing me that Amazon has processed the transaction and gave me refund reference #30005103440344183667363 but I haven't still received my amount

Order date

31-Oct-2020

Order #

[protected]

Order total

1, 000.00
I have seen this offer and availed but cashback not yet credited to my account as a result I have stopped trust and also haven't renewed my Prime membership, I have enclosed Screenshots of offer so immediately credit 100/- cashback and also compensation of 200/- for the delay!
Already contacted care 2 times but not received cashback yet !
Attachments area

I got Amazon basics washing machine in Dec-2019, It stopped working at 20th Oct 2020, It was in one year warranty so I raised complaint, Person came to check and informed that it will take 3-5 working days to get spare parts. Its been 55+ days since then i am following up every day on email and calls they are just giving fake promises. They have cheated me and making fool since 8+ weeks.

Order Id #[protected]

Hi this Ramesh Kumar
I have Order Kiran SSC book instead they gave used and tared ncret book .i have call customer service they said we will replace it has been 10 days no one still came

Dear Sir,
i purchased a product from amazon on 1st december 2020, but the seller sents wrong item so i make retuirn for this product...on 10th december 2020 i received the product and on 11th december my order was picked for return and refund was processed...but i didn't get refund till now.on amazon app..they shows that refund got credited through debit card by last date 16 december2020 so i contact to both amazon and bank customer care but my problem didn't solved...so please help me sir..

AMAZON ORDER ID.[protected]
REFERENCE NO.- 74332740347034633906991
DATE OF PROCESSING- 11 DECEMBER 2020
I WANT REFUND IN MY BANK ACCOUNT
BANK NAME- CANARA BANK
A/C NO.[protected]
IFSC CODE- CNRB0004550
NAME- RISHABH JAIN

74332740345034474529177 reference number.

Sir,

My invoice copy of the product is attached along. I received a damaged product, had returned the item and requested for refund. When contact Amazon, they say the refund is credited to my bank account (ESAF), but my pay transaction history doesn’t show any refund for this product. I have confirmed the same with my bank too.

Amazon Refund Ref. #[protected]

Kindly help

Thank you in advance.