Amazon India Complaints & Reviews

Twice I ordered B D CHAURASIS VOL 3 & VOL 4 Set and both time I had VOL 4
MISSING. Only VOL 3 arrived both times. Now I have been asked to self
return the product to seller using some third party courier service like
DTDC, Blue Dart, etc.
Why such carelessness? It's just harrasment.

Order no: #[protected]
Order no: #[protected]
Order no: #[protected]

Manash Kumar Saha

Please help. I am losing my trust in Amazon.

This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]
A/c -[protected]
Name - Sunil Kumar

This is to confirm that refund for amount RS.2564.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund Reference #[protected]

Sir Mara Paisa abhi tak AC me nhi aaya

I have purchased saree through amazon but they have not dilivered nor refund my money ...and i have tried so many times to complain and called to amazon service centre but they are not taking action ..just they are accepting them fault and gave promise for refund ...but nothing action...

I have not received any refund for two of the returned products on Amazon. They haven't even provided me Reference ids for the same. Whenever I contact them they give a new date to give me the reference ids. The refund for phone cover and battery were told to be initiated on Dec 13 and 14 respectively and they gave the last date of refund Dec 19. But I still have neither gotten the amount nor reference ids. I called the bank too but they say ask Amazon and Amazon says ask your bank. Please help.

I'm writing this for the order #[protected] of Amazon basics mini tripod stand that was showing 99 when I placed the order. I paid online to avoid cancellation but still the order was cancelled as they stated that the product offered wrong pricing. I just want to ask is it my fault to show the pricing? I clearly thought that it was an ongoing flash sale and expected my item to get delivered but it got cancelled. I want that item in that specific amount. I ask the forum to help me out here. I want that item to get delivered.

I had ordered OnePlus Nord (Renewed) on 21st December 2020. I cancelled the order later that evening. The refund has been initiated by Amazon.in on 21st December but the amount has been not yet reflected in my bank account. The payment was made through a debit card, in the bank statement it shows only the debit of amount (payment transaction), credit of amount (refund to be received) isn't present in the statement. I contacted Amazon customer care, they said to fill the charge dispute form. I have attached the screenshot of a mail from Amazon which contains the order number, amount and Refund Reference Number.

I bought a SMART ROBOTIC AUTOMATIC ROOM VACUUM CLEANER to my address "Adv Yohannan I, TWRA 29, Namboorissan Nagar, Ethrnakum, kerala, 683589".

Problem:- The item stops after a shortwhile of starting.
Details of purchase:-
Awb[protected], routing code AWY/PEE. shipped by Big bazaar shop vide order 42945. Item delivered in first week of december 2020.

Kindly do necessary action to replace

my email [protected]@yahoo.co : mob [protected]

I have send money through bank to purchase Rock Phosphate from Amazon India on 25 Oct 2020. But neither I received my item nor they refund my money back. Digital Invoice given below.

Please do the needful.

Thanks

I had ordered a product of rs3519 from amazon but i cancelled it and then amazon is saying that they have send the refund but it is not credited in my account

This is to inform that I had ordered 2 quantity of a same item from amazon but when order got delivered there was 1 quantity which was missing...
I requested for the refund...and the refund of Rs 220 was initiated by amazon on 11th December...but till today I haven’t received my refund...
I was also suppose to get the refund reference number through email by amazon that also I haven’t received...
The refund was suppose to get credited by 17-18th December...but I didn’t get it, so contacted customer care and they told me that the refund reference number is not yet generated due to some error from the backend team I will get my refund till 23rd December...when contacted the customer care on 23rd December at that time also the reference number was not generated...usually we get the reference number in 4-5 working days and the refund is credited in 7-8 working days but it didn’t happened...also spoke to the senior from amazon they said to wait till 28th December, another executive said to wait till 30th December, till today I haven’t got my refund credited...It’s been 18 days...It doesn’t take so long...when I again contacted customer care and spoke to the senior I m again been told to wait for more 5 working days...
I’m very much disappointed with the amazon service...My question is where is my refund and why is it not yet credited to my account. Also till now why the Refund reference number is not yet generated??

Kindly look into it as this is taking too long...

I have purchased a item in amazon and amount paid in Gpay, then next day itself i returned that item, then they told refund amount has been credited to your bank account number on 7th nov 2020, but till now i didnt get that amount.
I checked in my Branch but i didnt get my refund back.
Amazon saying amount is credited
In bank they saying amount not credited.
Kindly do needful.
Amount Rs.2699/-
Transaction Reference number :[protected]

The agents for Amazon called and said I've won a gift. To avail I must pay gst tax and then it be refunded back to me.
But they did not refund it and ended the call.
They first asked for RS 11990 . Then said that RS 10 was debited by account so they are unable to refund. First I must send again Rs12009, them total 23000, will be refunded back. But they just asking for more. They also asked to send rs5000 for Amazon gift.
Then they didn't refund anything.
I asked for there adhaar I'd
He sent me his adhaar I'd from phone no [protected]

Dec 7 2020 amazon India refund my amount worth 1399, but till now I didn’t get my money so please check and inform me

I purchased by Amazon one pulse Nord (Rs. 26499) by debit card at 09/12/2020 but for some personal reason i canceled my order at same day 09/12/2020. but still refund amount is not credited in my PNB bank account.

Refund Reference # 75105170345003533061227
plz help sir

I order shoes of Rs599 from amazon n next day i return it ...so refund of Rs 599 is not credited in may bank account
Amazon provide me a refund refrence no[protected]

Please help mi to return my refund money

I purchased HyperX Fury 8GB DDR3 RAM for Desktop on 5th, February 2020. The item stopped working in October 2020. When I contacted the service center they checked the product and told me that this product is not genuine and denied the service.
After that, I reached amazon customer care on 2nd, November 2020. I produced the necessary documents that they are requested. Till to date, they can not solve my problem. Every time I called customer care they told me a new problem and asking five working days. Still, it is going on. Some of the customer care agents giving false information also.

Please take action against this issue and please help me to solve my problem.
Giving the information of order details below and attached the service denied mail form product customer care.

Order ID:[protected]
Date of Purchase:[protected].

I had ordered on 19th Dec and even received an order confirmation mail n was shown that it would reach me by 9th Jan. Usually Amazon is quick in shipping out the products. I had ordered a lot in the past. It usually takes 2 to 3 days for orders to be shipped out. So I'm just a little concerned this time. Whenever I try to track this particular order, it's showing the sameeee as always. I'm starting to wonder whether even my order is being prepared for shipment or not. Please help me out. I'll add some screenshots of my order. There u'll see the order no. and the tracking too( which is constant from atleast a week)

Dear sir/mam, my refund amount from Amazon still not received. As per amazon my refund amount should reflect in my account by 24th December. But still I didn't received. Refund Reference # 74332740355035444505624.

Please do a need full. I waiting for your valuable service.

Thanks and brgds
Sangeetha

I ordered a product from amazon amounting to rupees 7013 on 3rd of this month via canara bank debit card. Then i returned the same product and the refund was initiated by amazon's end on 17th of this month. i was expected to get the refund by 21st december and this was the maximum date. the issue is that i haven't recieved the amount still. the refund reference number is 74332740353035265925150.
please credit the amount into my account as soon as possible.