Amazon India Complaints & Reviews

I have two unauthorized charges on my First National Bank of Omaha credit card. I did not make or authorize these fraudulent charges.

11/15/20 AMZN Mktp US*207GU34TS AMZN.COM/BILL WA $17.84
11/21/20 AMZN Mktp US*182v41hf3 AMCN.COM/BILL WA $44.99

I am requesting a refund and would appreciate the total of $62.83 being credited back to my credit card, or sent to me personally.
I do not know or understand how my card number was compromised.
Thank you,
Phyllis J Crosby
[protected]

Sir ji maine ek amazon INDIA se Samsung Galaxy a21s 6gb128gb phone 17 November 2020 ko order kiya tha jiska order no[protected] he
Mujhe ye phone 19 nov ko receive hua jo defeated mila tha maine iska replacement 19 november ko create kiya jiska order no[protected] he lekin coriur boy mera replacement order 21 ko delivered nhi karke gya fir maine 23 November ko return ke liye request kiya jo mare pass se 25 november ko product ka pickup ho gya aur 25 November ko compny ke warehouse delivered ho gya
Ab Amazon INDIA mera refund dene se mana kar rhi he

Hello,
I have purchased the HP laptop through amazon on 15 August 2020.
Order id[protected]
On 10 December 2020 the issue arrives for which My fan not works and laptop is very slow.
There was also OS corruption which not works.
I have contacted the Amazon and HP for the issue as this laptop is defective.
The HP told they will not visit as this not come under our warranty.
I have visited the HP service center and they declined for windows 7 installation And any help
Amazon telling to bring the letter of service denied.
My product is under warranty and I have shared the service denied email to amazon.

After sharing the details also Amazon is declining to help and HP not providing the service.

I have share details with Amazon.
HP is not providing the help either way for warranty product.
Please take the product return back or I have to lodge a legal complaint.

My registered mobile no - [protected]
Today after 1-2 weeks no help. Date - 16/12/2020

I received a offer letter from amazon mentioned mail. After received that there is no communication. Is it Real or fake.

I didn't get my refund amount

I ordered a product on amazon of INR 1999 on 9th of this month using my canara bank debit card and I cancelled it on that day itself but no refund is there till now. As per their confirmation refund was initiated on 10th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as contacted customer service number. Please help me out

Had purchased earphones on 8th December cancelled the order and according to Amazon the refund has been initiated but not yet received the refund in my account.

They just provided the below RRN number and asked to contact bank. The bank is unresponsive all the time.

74332740344034336249494

Dear sir

My account no[[protected]]
Order id[protected]
I purchased a product on amazon on 24/11/2020 using my canara bank debit card .I never received the product and then i asked for refund. As per their confirmation refund was initiated on 9/12/2020 of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as # 30005103290329223762606 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file a case on consumer forum. I WILL wait max 24 hr..

Respected Mam/Sir
I have ordered a Laptop of HP 15s eq0024au 15.6-inch and Dell Km 117 Wireless Keyboard Mouse DATED ON 28/11/2020 . I have made payment through my debit card of Punjab National Bank Branch Kumarsain (172029). But my both order was cancelled on 02/12/2020, then a replacement orders was made by the amazon and they accept their fault . But my same orders was cancelled due to the mistake of delivery not available in the pin code 172029. Then Refund was initiated by amazon dated on 05/12/2020. But its 15/12/2020 now and i haven't received my money yet . I need your help .. When i make call to Amazon customer care they said " we have make the refund payment dated on 07/12/2020".so where my money is gone . Followings are my information related to the complaint .
Amazon Oder no. =[protected]
Refund Reference(given by Amazon) = #75105170344003528742816
Bank Account NO = [protected]
IFSC = PUNB0074100
Account Holder Name = Dharam Prakash

HP LAPTOP Rs 44890
DELL KEYB.. Rs 1319

Total Amount =Rs 46209.

Contact No. [protected]

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th april 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

I have ordered an i12 tws earbud on 13th November and then replace the order and got the new order on 24 November and now also there was a defect in the product, So I decided to return the order . I return the ordered on 25 th November 2020 and the expected due date for my refund was 1st December 2020 . Today is 15 th December 2020 till date I don't get my refund . I called several time to my bank and to amazon service centre, they are saying they initiated the refund but PNB is refusing . My refund reference no is 300054033320318183461489

Amazon company refund me but It didn't process in my account

I Had ordered Hp Laptop Worth 50k, and i had offer to get 5% cashbak of SBI Yono Amazon as Amazon Pay Balance, before 90 days of the transaction, i was supposed to get it by 75 days, but havent got it...till now .i have raised complent and they are giving me (TARIK PE TARIK) .
What should i do, please help...its not a small amount i am supposed to get RS 2500...

On[protected] i placed an order for wecom pentab to Amazon and i pay amount of 6374.00 for this order by using my mastercard ( [protected]) associated with my PNB account (A/C no. [protected]) . Due to some personal reasons i cancelled my order and amazon refund my payment on[protected] and refund reference number provided by amazon to me is 75105170340003510975873 .
since now more than 10 days passed away but 6374.00 rupees are not credited in my PNB account/ matsercard.

please check to this reference number and credit my refund of 6374.00 rupees as soon as possible in my account.

I=money deducted from my account but not received by amazon please refund me.

Sir,
I had buyed a product in Amazon with my debit card and successfully returned it on 2 Dec 2020. But I didn't get my return amount. Amazon claims that successful return amount transaction to me on 8th Dec 2020 of 1509 rupees.
RRN : 30005403390309114487599

Order I'd:[protected]

Debit card number: [protected]

It's been 5 day's, bit I didn't get my amount,
Please solve my problem..

Please resolve my problem

Purchased a Amazon Fire Stick from one of the Reliance Digital Shop. Followed the instructions for initiating the service. Thereafter the fire stick is not working. The screen does not move beyond the first set up showing HOME - SETTINGS.

The toll free number given in the fire stick pack does not exist.

I ordered the product of vaani creation women's blue satin semi stitched heavy embroidered work gown of 649.00 Rs.. I received it on 30th november but i returned back to amazon on 1st december and it is showing that refund is initiated and credited to your account .But, I didn't get my refund back yet. The refund reference number for the transaction is HSBCN[protected]. please help me with my refund.

Good Afternoon,
Madam/sir
Union bank of India,
With due respect i would like to that i am Nida Anwar is a customer of your illustraous with account no (protected) . I request you to order an item through net banking from Amazon on November 30, nov2020, amounting to 10899, but due to some problems Amazon cancelled the ordered but still i didn't got refund.after that i was talk Amazon service center they told me that the refund is payed by amazon at 11th dec, 2020 woth reference number(protected) but amount is credit in my account yet.i lodged the complaint regarding that please solve my problem.even i also told my problem with bank employees but they are saying that we cannot do anything because of bank merging and i also mailed my account no with refund reference number to union bank of India.It has been done 15 days and i didn't get my refund.i am very upset.and that's why i have thought to complaining.i have also giving my RRN below and i hope that my problem will be resolved as soon as possible. RRN is (protected).

I would like to bring it to your notice that, the amount of rs 998.61/- has been deducted from my icici account and the transaction message says vsi/amazon stan. it is being debited every month in my ICICI account from July onwards. Neither had i done any transaction nor did i get any otp during the transaction.even if it is auto renewal why this amount is debited to my account every month? I have checked this when i was going through my account statement, the amount was debited on 14th every month since July 2020. Could you please assist me regarding this.