Amazon India Complaints & Reviews

I cancelled one of my product from amazon and not yet received my refund amount.
product name micromax in 1b smartphone
prize 5999
order cancel date 11 dec.2020

On the following dates my 3 refunds of total 11, 729 were issued. I have not received any of my refund money.

Rs.5975.00 : Thursday 17 December 2020 5:52 PM | Order ID[protected]
Rs.2464.00 : Wednesday 2 December 2020 7:36 PM | Order ID[protected]
Rs.3293.00 : Sunday 29 November 2020 6:31 PM | Order ID[protected]

Amazon is saying that they have refunded the money but it is has not been credited to my account, in Punjab National Bank ( earlier Oriental Bank of commerce).

Since the amalgamation began I have been facing issues in getting refund on my debit card transactions. I have written several emails to PNB but no action has been taken.

Kindly track my money and refund it to my account through Charge Dispute option.

I ordered oleev cooking oil but I received fortune cooking oil and Amazon in not refunding my money and when I contact them they only say our investigation team will look into the matter and they didn't help me

Respected sir,
My name is Shivdayal amrute. I recently ordered a whisper altra clean sanitary pad from Amazon on 14December2020 and then cancelled it on the 19December 2020. Amazon initiated the refund on the same day but the refund has not been reflected in my account. Amazon gave me this Refund Reference Number: 30005403530345181956307and said to complain it to my bank.

Dear Sir/Ma'm I purchased "Prestige Nakshatra Plus Svachh Aluminium 5 litre Inner lid Pressure Handi" from amazon India website online, I got product but problem is with payment, at a time there was two transaction done by us, (One payment by UPI and Other is by debit card on link shared by amazon). Due to slow internet or system delivery boy didn't receive any confirmation regarding 1st payment that's why we did UPI at that time. Amazon executives confirm that they received two payments for the same product. Amazon customer executive told me that your payment has been already initiated for reversal (Many Calls). But till date 21/12/2020 I didn't receive any amount in my account. My Father discussed it with Bank personnel but they also said no amount shows for reversal in your account. It's been around 2 months. Continuously they are saying your amount has been reversed but no amount I receive from them, not a single call or massage from them I received regarding this.

I have received one order from amazon customer, but that customer gave phone number as [protected], so i have cancelled that order due to contact details wrong, then amazon charges 2417/- Rs to order cancellation charges, so amazon is cheating many times this type.

so please file the case against amazon and investigate why they cheats customers and sellers

I have order SAMSUNG M31S and fastrack watch from amazon on 17 dec 2020, the expected delivery was on 19 dec, then they changed delivery to 21 dec, then they changed to 23 rd, now they have change delivery date to 26 dec,

Today is 22 dec 20 mid night, as of now items are not even dispatched

Very irresponsible reply from amazon customer serice associates, when asked for status of product

I am prime member of amazon.

My order number[protected]

I have Order Kiran SSC book but i recivied old and tared ncret book .it has been more than 13 days no one came to pick up for replacement

Amazon India Or Amazon.In Is Becoming Totally Fraud Now A Days. There Was An Offer Of Flight Booking To Get 8% Cashback Upto 500 In My Account I Fulfilled Every Single T&C As It Was Mentioned But They Didn't Credited A Single Penny As Cashback Neither There Customer Service Is Helpful. They Keep On Saying Wait Wait Wait Till The Death But Nothing Happens.
Same Happened With My Brother Also He Booked Ticket But Didn't Received Any Cashback So They Are Just Ripping Away Customers Money By Giving Lucrative Offers Showing It To Attract Customers And After That Rob Their Money Simple Business. I Urge Everyone Through This Platform Not To Use Amazon For Flight Booking Book From Direct Flight Website They Give More Affordable Offers Atleast They'll Give You Something On Booking.

It has been 15 days now and they keep on saying we are working on this working on this i urge everyone please don't use amazon for flight booking.
Order Id[protected]
Amazon Pay Order Id - P[protected]

Sir, my re payment amount was full for 5 days, still not refunded.
Please help me.

I didn't get my order delivered on expected date. I contact to amazon customer service and they told me to wait for few more day to get the seller response and after that if the order not delivered then they will process refund and I have to wait more 7 business days. I have to suffer for the seller fault and amazon not taking any responsibilities for the customer.

On 16 dec i had ordered a product from Amazon india and paid the product money through Amazon pay.somehow I cancelled it but refund is not received yet.

I have placed order on Amazon on 3rd dec, 2020 of SRECAP Mini Yamaha Bike and paid the amount of 7769.00 for this order by using my Visa card associated with my PNB account (A/C no. [protected]]). Due to some personal reasons i returned the product 07 dec and amazon has refunded my payment of 7769.00 and refund reference number provided by amazon is 74332740344034334939377.
Since now more than 7 days passed away but amount not reflected in my PNB account/ Visacard.

Request you to go through this reference number 74332740344034334939377 and credit my refund of 7769.00 rupees as soon as possible in my account.

I got the product laptop Order no[protected] Idea Slimpad thrice(twice returned due to faulty piece) & one with a different processor. Indeed same config for my kids works. Now I have been handed with do not reply emails from amazon & asking me to deal with manufacturer. The OEM asks me to upgrade RAM & I did it, Now they are asking me to buy a priced ~700 INR booster cleanup package to maintain the performance. The performance is very erratic.
Now what I get a reply are all automated message from Amazon & threating to follow guidelines on complaining. Once you are sold, Amazon doesn't care to solve the problem, They will wash their hands off or will make it hell to deal with them with complex means of approaching

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I ordered a samsung washing machine and a boult monopod on amazon for a unknown reasons they have suspended my account . Since the account is not active i requested to cancel the undelivered products . However amazon didnt cancel the order and troubling me by nit processing the refund[protected] and

Dear Amazon u r selling counterfeit product. I bought nataraj atta chakki from Amazon. The seller is asking for machine number in invoice but after 6 months of chase Amazon can't provide machine number inspite of repeated chase. The machine is not working form day 1 . It is duplicate product. I have legal evidence of email and call recording. Amazon is total fraud company

Amazon FBA, Seller TECH WORLD INDIA ने मुझे अमेज़न FBA से 50 रुपए की DDR 2 RAM stick भेज दी, मेने 8 हज़ार रुपये की DDR4 Hyper X RGB order की थी. क्या करू?
मेने वीडियो बना ली है Unboxing की.
जब मैंने उसके सेंड किये आइटम को खोला तो प्रोडक्ट की धजिया उडी हुई थी । लग रहा था की पहले भी कई कस्टमर्स ने अमेज़न को वापिस किया हुआ है ।

1. Product Return and Refund ओपन कर दिया

2. सेलर फीडबैक को अमेज़न ने काट दिया ओर लिख दिया - This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
3. अब कल का Pickup रखा है अमेज़न ने।
4. DDR2 स्टिक जो इस फ्रॉड सेलर या अमेज़न FBA ने भेजी है वो तो डिब्बे में रुक भी नहीं रही है

Please refund my money in my account

I had placed order on amazon on 6th August 2020 against order number[protected]. I had used my Bank of baroda debit card. I had used twice the debit card and the payment bounced . I am followin up the payment since 6th August 2020. Received 1 payment on 3rd september. Second one i am folllowing. Amazon blaming Bank of baroda for delay. and BOB is deniying theu had received. Where i will go and fight for justice. Please help.

I purchased a product on amazon on 26th November 2020 using my Canara bank debit card same was not received and I asked then for a refund. As per their confirmation refund was initiated on 18th December 2020. Still, it was not reflected in my account. They had provided the refund reference number as 75503720349044382519960. Please check and confirm the status.