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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 250

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S
Sifar1801
from Delhi, Delhi
Dec 22, 2020
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Address: 49, Block B, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi 110076

I have placed order on Amazon on 3rd dec, 2020 of SRECAP Mini Yamaha Bike and paid the amount of 7769.00 for this order by using my Visa card associated with my PNB account (A/C no. [protected]]). Due to some personal reasons i returned the product 07 dec and amazon has refunded my payment of 7769.00 and refund reference number provided by amazon is 74332740344034334939377.
Since now more than 7 days passed away but amount not reflected in my PNB account/ Visacard.

Request you to go through this reference number 74332740344034334939377 and credit my refund of 7769.00 rupees as soon as possible in my account.
Amazon India customer support has been notified about the posted complaint.
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    S
    Dec 22, 2020
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    I got the product laptop Order no[protected] Idea Slimpad thrice(twice returned due to faulty piece) & one with a different processor. Indeed same config for my kids works. Now I have been handed with do not reply emails from amazon & asking me to deal with manufacturer. The OEM asks me to upgrade RAM & I did it, Now they are asking me to buy a priced ~700 INR booster cleanup package to maintain the performance. The performance is very erratic.
    Now what I get a reply are all automated message from Amazon & threating to follow guidelines on complaining. Once you are sold, Amazon doesn't care to solve the problem, They will wash their hands off or will make it hell to deal with them with complex means of approaching

    = = = = = = = = = = = = = = = = = = = =
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      H
      harinadh bammidi
      from Powai, Maharashtra
      Dec 22, 2020
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      I ordered a samsung washing machine and a boult monopod on amazon for a unknown reasons they have suspended my account . Since the account is not active i requested to cancel the undelivered products . However amazon didnt cancel the order and troubling me by nit processing the refund[protected] and
      Amazon India customer support has been notified about the posted complaint.
      Dec 22, 2020
      Updated by harinadh bammidi
      I made another followup and i received another weird answer from amazon attaching the screenshot of the same

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        S
        Sudhir10
        Dec 22, 2020
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        Dear Amazon u r selling counterfeit product. I bought nataraj atta chakki from Amazon. The seller is asking for machine number in invoice but after 6 months of chase Amazon can't provide machine number inspite of repeated chase. The machine is not working form day 1 . It is duplicate product. I have legal evidence of email and call recording. Amazon is total fraud company
        Amazon India customer support has been notified about the posted complaint.
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          A
          Amazon Customer from Haryana
          from Delhi, Delhi
          Dec 22, 2020
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          Address: TECH WORLD INDIA, Bangalore, Karnataka

          Amazon FBA, Seller TECH WORLD INDIA ने मुझे अमेज़न FBA से 50 रुपए की DDR 2 RAM stick भेज दी, मेने 8 हज़ार रुपये की DDR4 Hyper X RGB order की थी. क्या करू?
          मेने वीडियो बना ली है Unboxing की.
          जब मैंने उसके सेंड किये आइटम को खोला तो प्रोडक्ट की धजिया उडी हुई थी । लग रहा था की पहले भी कई कस्टमर्स ने अमेज़न को वापिस किया हुआ है ।

          1. Product Return and Refund ओपन कर दिया

          2. सेलर फीडबैक को अमेज़न ने काट दिया ओर लिख दिया - This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
          3. अब कल का Pickup रखा है अमेज़न ने।
          4. DDR2 स्टिक जो इस फ्रॉड सेलर या अमेज़न FBA ने भेजी है वो तो डिब्बे में रुक भी नहीं रही है
          Amazon India customer support has been notified about the posted complaint.
          Dec 22, 2020
          Updated by Amazon Customer from Haryana
          I will mark this as RESOLVED WHEN seller and amazon FBA finds who is it fault from one of them or both and refund me .
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            santra65h
            from Alwar, Rajasthan
            Dec 21, 2020
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            Address: jhansi-284001
            Website: www.amazon.in

            Please refund my money in my account
            Amazon India customer support has been notified about the posted complaint.
            Dec 21, 2020
            Updated by santra65h
            sir i purchase polomen led table lamp to your company. This item is not right so i return this item to your company and add bank account for refund my money. The refund money is not return my account. I contact your customer care by mobile. He provide ref no[protected]. He told to me this amt is tfr your account. dt 26 Ocg 2020. My money is not refund till date.

            Dec 21, 2020
            Updated by santra65h
            sir pl send my money as soon as possible.

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              S
              shrikantsaraswat
              Dec 21, 2020
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              I had placed order on amazon on 6th August 2020 against order number[protected]. I had used my Bank of baroda debit card. I had used twice the debit card and the payment bounced . I am followin up the payment since 6th August 2020. Received 1 payment on 3rd september. Second one i am folllowing. Amazon blaming Bank of baroda for delay. and BOB is deniying theu had received. Where i will go and fight for justice. Please help.
              Amazon India customer support has been notified about the posted complaint.
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                L
                Lakshya Dewani
                Dec 21, 2020
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                Address: 44/102,kiran path,mansarovar,jaipur

                I purchased a product on amazon on 26th November 2020 using my Canara bank debit card same was not received and I asked then for a refund. As per their confirmation refund was initiated on 18th December 2020. Still, it was not reflected in my account. They had provided the refund reference number as 75503720349044382519960. Please check and confirm the status.
                Amazon India customer support has been notified about the posted complaint.
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                  L
                  Laty
                  from Powai, Maharashtra
                  Dec 21, 2020
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                  Website: Amazone.com

                  My refund was initiated on 12th December 2020 from amazon and it is still not being reflected in my bank account No .[protected]. Amazan refunded return reference number is[75503720348044365335815].(75503720348044363827771)
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Sandeep chintu 04
                    from Powai, Maharashtra
                    Dec 21, 2020
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                    I have returned an item in Amazon. They initiated my refund on 8 December 2020. But till now I didn't received any refund. They have given an reference number :[protected] and also asked me to raise the charge dispute for the same. So help me in receiving my refund.
                    Amazon India customer support has been notified about the posted complaint.
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                      M
                      msrawat90
                      from Delhi, Delhi
                      Dec 21, 2020
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                      Resolved

                      Website: amazon.in

                      My account number[protected]Canara Bank)
                      I purchased a product from amazon.in on 7th December of this month using my Canara bank debit card same was return to 12th December 2020 i asked them for refund. As per their confirmation refund was credit in account on 17th December of this month. Still it was not reflected in my account. They had provided the refund reference number-75503720348044357436332.
                      I had contacted also bank customer service number there is no proper response. Please check and confirm the status.
                      Dec 22, 2020
                      Complaint marked as Resolved 
                      Thanks
                      Amazon India customer support has been notified about the posted complaint.
                      Dec 22, 2020
                      Updated by msrawat90
                      I got received my refund in my account.
                      Thanks
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                        G
                        Goutam Gebnath
                        Dec 20, 2020
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                        Website: www.amazon.in

                        Above product ordered on 03/12/2020 and order no.[protected] which was delivered on 11/12/2020. But after opened the packing I found that another rubbish unknown product sent to me. That time I contacted to amazon and they are advise me to share image to their provided e-mail. After share image they are further contact me and told me to refund the amount but I want to replacement this product in original condition. Then the representative told me to wait up to 20/12/2020 for available this product. After available this product I further contact to amazon on 19/12/2020 but they denied to replacement this product.
                        Amazon India customer support has been notified about the posted complaint.
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                          D
                          Dr Bushra
                          from Delhi, Delhi
                          Dec 20, 2020
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                          Address: Songiri Well Road

                          I have cancelled my prepaid order worth rupees 609/- but it has not credited to my amount till date its more than 20 days by now.
                          Amazon has issued a reference no as 30005403390338172816308
                          Plz help my account is of obc which has now merged in pnb
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                            H
                            habiba pathan
                            Dec 20, 2020
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                            Address: mumbai

                            Can you plz the refund for the order i placed in amazon. the refund reference number for the transaction is[protected]. the refund is for rs. 749. amazon shows that they have credited the amount, but i didnt receive any message from the union bank of india.
                            Amazon India customer support has been notified about the posted complaint.
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                              M
                              Mundhu
                              Dec 20, 2020
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                              Address: Sree Shailom kanjirampara Mylode PO kollam

                              Dear Sir/Madam,
                              On December 18 I got 5 fake soaps from amazon. When I opened the package I first notice that I ordered a combo pack of buy 4 get 1 free but I received 5 individual soaps. When I opened the soap cover, soap was wet and was having some oil like smell, edges were not perfect, logo was having residues of carving made. Then I went through the reviews many of the customers using dove soap for years are complaining that the soap is fake but it is not returnable.i just want to know that if the product is non returnable, is amazon not responsible for that. I made a conversation with amazon and they said me to wait for 2 days for seller response and they did not contact me till now.
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                Solman Raj
                                from Noida, Uttar Pradesh
                                Dec 20, 2020
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                                Txn of INR 199.00 done on Acct XX754 on 20-DEC-20.Info: VSI*AMAZON ST.Avbl Bal:INR 9, 630.47.Call 18002662 for dispute or SMS BLOCK 754 to [protected]
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                                  S
                                  Selvaprasanth
                                  Dec 20, 2020
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                                  My account was debited Rs.199 for no apparent reason. The following message was received:

                                  Txn of INR 199.00 done on Acct XX736 on 19-Dec-20.Info: VSI*AMAZON ST.Avbl Bal:INR 1, 716.66.Call 18002662 for dispute or SMS BLOCK 736 to [protected]

                                  I have not made any transactions today and I have not received any otp or any transaction intimation.
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                                    R
                                    Rizwan Syed341
                                    from Delhi, Delhi
                                    Dec 19, 2020
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                                    Fake details are being shared and not getting a proper response.
                                    When try to contact customer service they kept call on hold for a long time and then rejects the call
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                                      Respected Mam / sir,
                                      I have ordered a mobile of redmi 9 prime 4 gb ram & 64 gb internal storage on dated 28/11/2020, I have made payment through my debit card of bank of india, branch mechua (832102), but my order was cancelled due to the mistake of delivery not available in the pin code 831002, on dated 03/12/2020. The refund was initiated by amazon dated on 4/12/2020 buts its 19/12/2020 now and i haven't received my money yet,...
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                                      Md hasnain raza
                                      Dec 19, 2020
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                                      Address: ward no.2 maulana azad ward nai ledri
                                      Website: amazon.in

                                      Dear sir/mam maine 14 nov.2020 ko amazon.in se 526 rupay ka shoe purchase kiya tha jisse maine next day hi return kar diya. aur jiska refund mujhe amazon ne 28 nov ko account me credit hone ko kaha tha. lekin aisa nahi hua. phir maine 30 nov. ko amazon ke customer care se baat kiya to unhone kaha ki yaha se 28 nov. ko hi mere account me 526 rupay credit kar diya gaya hai. unhone mujhe refrence no. bhi diya#74332740329032877847113 unhone kaha ki aap apne branch se baat kijiye phir main apne branch gaya unhe sab kuch bataya lekin unhone kaha ki hum apki koi bhi help nahi kar payenge aur unhone iska koi solution bhi nahi bataya. phir maine central bank ke customer care se baat kiya to unhone bhi kaha ki yaha se kuch bhi nahi ho payega aur ek chij unhone kaha ki aap charge dipute form fill kardo apka promlem solve ho jayega. maine central bank me online bhi complain kiya hai lekin aaj 15 se 20 din hone ko hai unke taraf se bhi koi jawab nahi aaya hai. phir maine central bank ko mail ke jariye bhi apni baate batai lekin 10 se 12 din ho chuke hai unka bhi koi jawab nahi aaya hai.main bahut hi jada paresha ho chuka hu kuch samajh me nahi a raha ki kya karu please meri help kare aur mera jo amount pending hai usse mere account me credite karwa de

                                      Dispute amount -526
                                      Refund reference no._ 74332740329032877847113
                                      Account no.- [protected]
                                      Branch - south jhagrakhand
                                      Ifsc_cbin0281492
                                      Phone no. - [protected]
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