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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 250

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R
rathishsr
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered product not delivered, no refund initiated

Website:www.amazon.in/, www.excitinglives.com, www.dtdc.in

My name is Rathish, I live in Minjur - 601203, Tiruvallur district, Tamilnadu. Contact - [protected]

I have ordered a product(Ceramic Mug) online from Amazon(https://www.amazon.in/) from a seller called Exciting lives(https://www.excitinglives.com) on 6/10/2020(6th October 2020) for Rs.325.

They seem to have sent the product via DTDC courier(https://www.dtdc.in). The product was not delivered to me from the courier...
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A
Ankit@sharma
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Refund not refund

Address:G1 Block Vatika green city, Dimna Road mango jamshedpur831018

I have ordered redmi note 9 of Rs. 7899 n than after i have cancelled the order... The amount that i have paid not transferred to my account.. The amzon online shopping says that the already refund to my bank account the said amount ..with the Ref number as FQZWUH0000KFO5SRQ9.they told to contact bank. I contacted bank but they yet not received nothing.. So please do the needful...
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Amazon refund amount not get on my bank account iob...
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R
Rsji
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Amount not get

I returned a product to amazon on 28th September, the refund amount i applyed to deposit on my bank iob account but till now i didnt get my money on my iob bank account...
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P
Patel Adarsh
from Jamshedpur, Jharkhand
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Regarding refund from amazon

I had ordered from amazon on 7th of Aug 2020 and paid cash ₹2999 to amazon. Due to some reason I returned the item . They initiated the refund on 1st Sep 2020 but today is 13th oct 2020 I didn't get the refund till now. The order id :[protected]. I called many times to amazon customer care but I didn't get my refund. They simply mail me the reference number all the time.
Same issue is with one more order that order id is[protected]....
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Address:indore

ALERT:Rs.999.00 spent via CREDIT Card xx2699 at AMAZON1258399 on[protected]:21:23:23 without PIN/OTP.Not you?Call [protected]....
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S
Sarthak Narendra Modh
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Auto deduction of money from debit card

Hello
I received this message tonight:

Txn of Rs.199.00 made on Kotak Debit card X6433 on[protected] at AMAZON STANDING INSTRU. This transaction is processed without One Time Password, as per your instructions and confirmation to the merchant.

I did not subscribe anything on Amazon. My account was debited with the money.
Please help to resolve the issue....
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Address:Vasai virar

Amazon seller have took the order and he sent me the product falsely unauthorised way and I took the order as it was having amazon packaging and then as the product was cheap roadside material I tried returning it the seller accepted the return for the same and the amazon website applied my return the next day amazon sent me mail and message for the the same return which I gave them now the seller didn’t updated the amazon that he have...
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Address:Dc 85 Avantika ghaziabad uttar pradesh

My name is Aman Raghav and i ordered a product of rs 599 and other product of 189 in Amazon on october 3 and 28 september and after 3 october I returned these order due to personal reason. And on (Date 4 th october which refund initiated)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005102720272101345031
and told me to fill charge dispute form but Indian Bank doesn't...
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J
Jaisha Jaikishan
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Unethical cancellation of Order

Website:www.amazon.in

Dear Sir,

I had ordered an ASUS Radeon RX580 O4G Graphic card from Amazon on 5th October 2020 (Order #[protected]. I am an Amazon Prime customer and it is believed that Prime customers has got a preference over the normal customers.

Though this product was also available on any other online store, I ordered from Amazon as I am a regular customer on Amazon Prime and continuously shop a lot of products...
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A
Adityapathak4793
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they are troubling me to much

Address:Fake seller from tamil nadu
Website:Amazon.in

I have got damaged hard disk from amazon also that return window is closed and they are saying go to service center of hard disk and i went there and according to them the hard disk warranty is not available in india so please help me i am in big trouble and they are troubling me to much please help sir/mam...
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Amazon has issued the refund of my cancelled prepaid order, it has been 10 days and still the amount of ₹571.23 has not been credited to my account by the bank. The refund reference number is 105789....
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E
eramitroy
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Order 403 1892815 7478764

Hello Amazon Team,

I hope this message reaches the right and some responsible person of Amazon who is really willing to help their customer and value the customer relationship.

I am an old customer of Amazon and AMAZON is my one and only preferred online shopping center. But the experience I had with Order "[protected]" and the way Seller and AMAZON has handled so far is terrible, frustrating, very disappointing...
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S
Sourirajan Jayakumar
from Madurai, Tamil Nadu
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Refund did not reflect

I am sourirajan and I have ordered an Acus Laptop through amazon which costed Rs.34814. Due to hard decline the transcation has failed but amount has been debited from my Indian bank account .when we asked amazon they have said the refund has done but still it did not reflect in my account.The refund reference number they have given is
30005102780278137912824. So Indian bank kindly help me in refunding the amount back to me .
Thank...
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Pushed beyond patience and civility, I'm forced to put this complaint. The Amazon delivery team from the warehouses probably lack sensitivity training and hence they don't realise the utter pain they cause to customers. Every time Amazon Fulfilled delivery is attempted, delivery guys puts a comment "Package was handed directly to a security guard."

There is no security guard in my building. They leave it with the care taker's...
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S
saiby khan
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Item received as stones and paper

Address:Luscious O'skin

I ordered ISDIN photoprotector spf 50 worth Rs 2130 from amazon on 21st September which I received on 28th September but when I opened it n was shocked to see paper and rocks inside it..I contacted amazon right away to which they replied to contact the seller..I later received an email from the seller stating that it wasn't his fault and contact amazon and now they have closed my inquiry neither they will refund the money or replace the product....
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Address:A-153, Block A, Saraswati Vihar, Pitam Pura, delhi -85

Box was broken, foil seal was broken & peanut butter was coming out & amazon is saying product cant be returned...
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Z
Zeus123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stuck between Dell and Amazon

Address:india

I bought a Dell XPS laptop from Amazon seller (Appario Retail Private Ltd, UP), which stopped working in two months, now Dell is asking for the invoice with Service tag on it. The invoice provided by Amazon does not have a service tag on it. I have no option other than requesting Amazon constantly to provide invoice with service tag or else Dell is refusing to proceed. Amazon is constantly delaying the process and refusing to provide invoice...
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A
Anjuabhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost money

Dear sir,

This is to inform you that I lost my money due to fake job offer in olx.in

Job Name:Amazon supervisor job

Some frauds have posted a fake job ads in olx. I have recieved a message on my mobile number from Amazon on 9th October that Amazon has accepted my job request.
On the same day I got an Amazon application form and job offer letter through mail. I've submitted on the same day...
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I ordered a book named "Birth of Non-Congressism: Opposition Politics,[protected]" from amazon.com. The retailer is MK books India, the order was made on 20th june 2020 and I did not get it by the expected date which was given to be 6th july 2020. So i made a request for repayment on 18th july where I was assured the refund will be done in 3-4 working days but I did not receive it. Then I again requested the refund on 4th August where I was...
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