Claimed

Amazon India Complaints & Reviews

1
Updated: May 11, 2026
Complaints 20358
Resolved
1485
Unresolved
18873
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 251

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Laty
from Powai, Maharashtra
Dec 21, 2020
Report
Copy

Website: Amazone.com

My refund was initiated on 12th December 2020 from amazon and it is still not being reflected in my bank account No .[protected]. Amazan refunded return reference number is[75503720348044365335815].(75503720348044363827771)
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sandeep chintu 04
    from Powai, Maharashtra
    Dec 21, 2020
    Report
    Copy

    I have returned an item in Amazon. They initiated my refund on 8 December 2020. But till now I didn't received any refund. They have given an reference number :[protected] and also asked me to raise the charge dispute for the same. So help me in receiving my refund.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      msrawat90
      from Delhi, Delhi
      Dec 21, 2020
      Resolved
      Report
      Copy
      Resolved

      Website: amazon.in

      My account number[protected]Canara Bank)
      I purchased a product from amazon.in on 7th December of this month using my Canara bank debit card same was return to 12th December 2020 i asked them for refund. As per their confirmation refund was credit in account on 17th December of this month. Still it was not reflected in my account. They had provided the refund reference number-75503720348044357436332.
      I had contacted also bank customer service number there is no proper response. Please check and confirm the status.
      Dec 22, 2020
      Complaint marked as Resolved 
      Thanks
      Amazon India customer support has been notified about the posted complaint.
      Dec 22, 2020
      Updated by msrawat90
      I got received my refund in my account.
      Thanks
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Goutam Gebnath
        Dec 20, 2020
        Report
        Copy

        Website: www.amazon.in

        Above product ordered on 03/12/2020 and order no.[protected] which was delivered on 11/12/2020. But after opened the packing I found that another rubbish unknown product sent to me. That time I contacted to amazon and they are advise me to share image to their provided e-mail. After share image they are further contact me and told me to refund the amount but I want to replacement this product in original condition. Then the representative told me to wait up to 20/12/2020 for available this product. After available this product I further contact to amazon on 19/12/2020 but they denied to replacement this product.
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr Bushra
          from Delhi, Delhi
          Dec 20, 2020
          Report
          Copy

          Address: Songiri Well Road

          I have cancelled my prepaid order worth rupees 609/- but it has not credited to my amount till date its more than 20 days by now.
          Amazon has issued a reference no as 30005403390338172816308
          Plz help my account is of obc which has now merged in pnb
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            habiba pathan
            Dec 20, 2020
            Report
            Copy

            Address: mumbai

            Can you plz the refund for the order i placed in amazon. the refund reference number for the transaction is[protected]. the refund is for rs. 749. amazon shows that they have credited the amount, but i didnt receive any message from the union bank of india.
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mundhu
              Dec 20, 2020
              Report
              Copy

              Address: Sree Shailom kanjirampara Mylode PO kollam

              Dear Sir/Madam,
              On December 18 I got 5 fake soaps from amazon. When I opened the package I first notice that I ordered a combo pack of buy 4 get 1 free but I received 5 individual soaps. When I opened the soap cover, soap was wet and was having some oil like smell, edges were not perfect, logo was having residues of carving made. Then I went through the reviews many of the customers using dove soap for years are complaining that the soap is fake but it is not returnable.i just want to know that if the product is non returnable, is amazon not responsible for that. I made a conversation with amazon and they said me to wait for 2 days for seller response and they did not contact me till now.
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Solman Raj
                from Noida, Uttar Pradesh
                Dec 20, 2020
                Report
                Copy

                Txn of INR 199.00 done on Acct XX754 on 20-DEC-20.Info: VSI*AMAZON ST.Avbl Bal:INR 9, 630.47.Call 18002662 for dispute or SMS BLOCK 754 to [protected]
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Selvaprasanth
                  Dec 20, 2020
                  Report
                  Copy

                  My account was debited Rs.199 for no apparent reason. The following message was received:

                  Txn of INR 199.00 done on Acct XX736 on 19-Dec-20.Info: VSI*AMAZON ST.Avbl Bal:INR 1, 716.66.Call 18002662 for dispute or SMS BLOCK 736 to [protected]

                  I have not made any transactions today and I have not received any otp or any transaction intimation.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rizwan Syed341
                    from Delhi, Delhi
                    Dec 19, 2020
                    Report
                    Copy

                    Fake details are being shared and not getting a proper response.
                    When try to contact customer service they kept call on hold for a long time and then rejects the call
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Manishpal9999
                      Dec 19, 2020
                      Report
                      Copy

                      Respected Mam / sir,
                      I have ordered a mobile of redmi 9 prime 4 gb ram & 64 gb internal storage on dated 28/11/2020, I have made payment through my debit card of bank of india, branch mechua (832102), but my order was cancelled due to the mistake of delivery not available in the pin code 831002, on dated 03/12/2020. The refund was initiated by amazon dated on 4/12/2020 buts its 19/12/2020 now and i haven't received my money yet, I need you help
                      When i make call to amazon customer service they said we have make the payment dated on 04/12/2020 so where my money is gone.
                      Following are my information related to the complaint
                      Oreder no[protected]
                      RRN - # 30005103330333192569648
                      Card no -xxxx7105
                      Ifsc - BKID0004539
                      A/c no - [protected]
                      Total amount -9999
                      Contact no - [protected] please help me sir / madam.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Md hasnain raza
                        Dec 19, 2020
                        Report
                        Copy

                        Address: ward no.2 maulana azad ward nai ledri
                        Website: amazon.in

                        Dear sir/mam maine 14 nov.2020 ko amazon.in se 526 rupay ka shoe purchase kiya tha jisse maine next day hi return kar diya. aur jiska refund mujhe amazon ne 28 nov ko account me credit hone ko kaha tha. lekin aisa nahi hua. phir maine 30 nov. ko amazon ke customer care se baat kiya to unhone kaha ki yaha se 28 nov. ko hi mere account me 526 rupay credit kar diya gaya hai. unhone mujhe refrence no. bhi diya#74332740329032877847113 unhone kaha ki aap apne branch se baat kijiye phir main apne branch gaya unhe sab kuch bataya lekin unhone kaha ki hum apki koi bhi help nahi kar payenge aur unhone iska koi solution bhi nahi bataya. phir maine central bank ke customer care se baat kiya to unhone bhi kaha ki yaha se kuch bhi nahi ho payega aur ek chij unhone kaha ki aap charge dipute form fill kardo apka promlem solve ho jayega. maine central bank me online bhi complain kiya hai lekin aaj 15 se 20 din hone ko hai unke taraf se bhi koi jawab nahi aaya hai. phir maine central bank ko mail ke jariye bhi apni baate batai lekin 10 se 12 din ho chuke hai unka bhi koi jawab nahi aaya hai.main bahut hi jada paresha ho chuka hu kuch samajh me nahi a raha ki kya karu please meri help kare aur mera jo amount pending hai usse mere account me credite karwa de

                        Dispute amount -526
                        Refund reference no._ 74332740329032877847113
                        Account no.- [protected]
                        Branch - south jhagrakhand
                        Ifsc_cbin0281492
                        Phone no. - [protected]
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rajikishore
                          from Delhi, Delhi
                          Dec 19, 2020
                          Report
                          Copy

                          Dear sir,

                          I was purchased a product on amazon on 10th of December 2020 of worth rs .948 using my canara bank debit card but we cancelled an order and i asked then for refund. As per their confirmation refund was initiated on 12th December 2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 75503720348044364063673 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status. And kindly help to get my refund.
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dilshad@9128
                            Dec 18, 2020
                            Report
                            Copy

                            Address: WEST CHAMPARN BIHAR

                            Sir mai hp 1212 pirntar 19 nawambar ko mangaya tha
                            Lakin mera parjekt pasand nahi aaiya mai ne usi waqt us ko return me dal diya lakin mera parjekt return nahi kiya gaya aur mera amazon account ko hold kar diya gaiya nahi hi mai koi complen kar sakta hu aur nahi koi shikait
                            Ab ye pardact mere pas bekar pada huwa hai aur aaj tak mera saman reuturn nahi huwa aur aaj 30 din hogay mere acaont ko hold kar ke rakha gaya hai.
                            Pirintar HP 1212 .Serial no.CN09P2207X.
                            FPU NO.7WN07.64002
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Parekh Bhavin
                              from Powai, Maharashtra
                              Dec 18, 2020
                              Report
                              Copy

                              Address: Paladi Ahmedabad
                              Website: Paladi Ahmedabad

                              Hello,

                              When I open any shopping app in Amazon app in my mobile, Then shows such an error like this "
                              We're sorry. The Web address you entered is not a functioning page on our site"

                              Please show me the solution.

                              Bhavin parekh
                              India.
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mahinder PM
                                from Delhi, Delhi
                                Dec 18, 2020
                                Report
                                Copy

                                I have ordered a laptop and canceled it due to address issues and I've also received a mail informing me that Amazon has processed the transaction and gave me refund reference #30005103440344183667363 but I haven't still received my amount
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aleem786
                                  from Idukki, Kerala
                                  Dec 18, 2020
                                  Report
                                  Copy

                                  Order date

                                  31-Oct-2020

                                  Order #

                                  [protected]

                                  Order total

                                  1, 000.00
                                  I have seen this offer and availed but cashback not yet credited to my account as a result I have stopped trust and also haven't renewed my Prime membership, I have enclosed Screenshots of offer so immediately credit 100/- cashback and also compensation of 200/- for the delay!
                                  Already contacted care 2 times but not received cashback yet !
                                  Attachments area
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kumar Soneta
                                    Dec 17, 2020
                                    Report
                                    Copy

                                    Address: Mumbai

                                    I got Amazon basics washing machine in Dec-2019, It stopped working at 20th Oct 2020, It was in one year warranty so I raised complaint, Person came to check and informed that it will take 3-5 working days to get spare parts. Its been 55+ days since then i am following up every day on email and calls they are just giving fake promises. They have cheated me and making fool since 8+ weeks.

                                    Order Id #[protected]
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ragulkrish
                                      Dec 17, 2020
                                      Report
                                      Copy

                                      Hi this Ramesh Kumar
                                      I have Order Kiran SSC book instead they gave used and tared ncret book .i have call customer service they said we will replace it has been 10 days no one still came
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rishujain5299
                                        from Powai, Maharashtra
                                        Dec 17, 2020
                                        Report
                                        Copy

                                        Address: SHOP NO 45 NEW GRAIN MARKET PILLUKHERA MANDI JIND
                                        Website: AMAZON INDIA

                                        Dear Sir,
                                        i purchased a product from amazon on 1st december 2020, but the seller sents wrong item so i make retuirn for this product...on 10th december 2020 i received the product and on 11th december my order was picked for return and refund was processed...but i didn't get refund till now.on amazon app..they shows that refund got credited through debit card by last date 16 december2020 so i contact to both amazon and bank customer care but my problem didn't solved...so please help me sir..

                                        AMAZON ORDER ID.[protected]
                                        REFERENCE NO.- 74332740347034633906991
                                        DATE OF PROCESSING- 11 DECEMBER 2020
                                        I WANT REFUND IN MY BANK ACCOUNT
                                        BANK NAME- CANARA BANK
                                        A/C NO.[protected]
                                        IFSC CODE- CNRB0004550
                                        NAME- RISHABH JAIN
                                        Amazon India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit