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Amazon India Complaints & Reviews

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Updated: Sep 23, 2026
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Amazon India reviews & complaints page 254

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D
Divya Roy Allen
Dec 28, 2020
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I have purchased a item in amazon and amount paid in Gpay, then next day itself i returned that item, then they told refund amount has been credited to your bank account number on 7th nov 2020, but till now i didnt get that amount.
I checked in my Branch but i didnt get my refund back.
Amazon saying amount is credited
In bank they saying amount not credited.
Kindly do needful.
Amount Rs.2699/-
Transaction Reference number :[protected]
Amazon India customer support has been notified about the posted complaint.
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    K
    Kapruwaan
    Dec 28, 2020
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    Address: Amazon branch,noida

    The agents for Amazon called and said I've won a gift. To avail I must pay gst tax and then it be refunded back to me.
    But they did not refund it and ended the call.
    They first asked for RS 11990 . Then said that RS 10 was debited by account so they are unable to refund. First I must send again Rs12009, them total 23000, will be refunded back. But they just asking for more. They also asked to send rs5000 for Amazon gift.
    Then they didn't refund anything.
    I asked for there adhaar I'd
    He sent me his adhaar I'd from phone no [protected]
    Amazon India customer support has been notified about the posted complaint.
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      V
      Vivekchillakuru
      from Delhi, Delhi
      Dec 28, 2020
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      Address: Sri rama appartments ,amara gardens ,Naidupet, nellore district

      Dec 7 2020 amazon India refund my amount worth 1399, but till now I didn’t get my money so please check and inform me
      Amazon India customer support has been notified about the posted complaint.
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        L
        lakhan371
        from Delhi, Delhi
        Dec 28, 2020
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        Address: india

        I purchased by Amazon one pulse Nord (Rs. 26499) by debit card at 09/12/2020 but for some personal reason i canceled my order at same day 09/12/2020. but still refund amount is not credited in my PNB bank account.

        Refund Reference # 75105170345003533061227
        plz help sir
        Amazon India customer support has been notified about the posted complaint.
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          S
          Shubhechha
          Dec 27, 2020
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          Address: Amazon india
          Website: Amazon india

          I order shoes of Rs599 from amazon n next day i return it ...so refund of Rs 599 is not credited in may bank account
          Amazon provide me a refund refrence no[protected]

          Please help mi to return my refund money
          Amazon India customer support has been notified about the posted complaint.
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            H
            HariManneru
            Dec 27, 2020
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            I purchased HyperX Fury 8GB DDR3 RAM for Desktop on 5th, February 2020. The item stopped working in October 2020. When I contacted the service center they checked the product and told me that this product is not genuine and denied the service.
            After that, I reached amazon customer care on 2nd, November 2020. I produced the necessary documents that they are requested. Till to date, they can not solve my problem. Every time I called customer care they told me a new problem and asking five working days. Still, it is going on. Some of the customer care agents giving false information also.

            Please take action against this issue and please help me to solve my problem.
            Giving the information of order details below and attached the service denied mail form product customer care.

            Order ID:[protected]
            Date of Purchase:[protected].
            Amazon India customer support has been notified about the posted complaint.
            Jan 09, 2021
            Updated by HariManneru
            No response from Amazon till to date.
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              A
              Ajak
              Dec 27, 2020
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              I had ordered on 19th Dec and even received an order confirmation mail n was shown that it would reach me by 9th Jan. Usually Amazon is quick in shipping out the products. I had ordered a lot in the past. It usually takes 2 to 3 days for orders to be shipped out. So I'm just a little concerned this time. Whenever I try to track this particular order, it's showing the sameeee as always. I'm starting to wonder whether even my order is being prepared for shipment or not. Please help me out. I'll add some screenshots of my order. There u'll see the order no. and the tracking too( which is constant from atleast a week)
              Amazon India customer support has been notified about the posted complaint.
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                S
                Sangeetha Rajaram
                from Chennai, Tamil Nadu
                Dec 27, 2020
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                Address: Chennai

                Dear sir/mam, my refund amount from Amazon still not received. As per amazon my refund amount should reflect in my account by 24th December. But still I didn't received. Refund Reference # 74332740355035444505624.

                Please do a need full. I waiting for your valuable service.

                Thanks and brgds
                Sangeetha
                Amazon India customer support has been notified about the posted complaint.
                This website is fraud...dont file anything .they cheated 5000k
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                  B
                  Bpahuja
                  Dec 26, 2020
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                  Address: india

                  I ordered a product from amazon amounting to rupees 7013 on 3rd of this month via canara bank debit card. Then i returned the same product and the refund was initiated by amazon's end on 17th of this month. i was expected to get the refund by 21st december and this was the maximum date. the issue is that i haven't recieved the amount still. the refund reference number is 74332740353035265925150.
                  please credit the amount into my account as soon as possible.
                  Amazon India customer support has been notified about the posted complaint.
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                    D
                    Divey galhotra
                    Dec 26, 2020
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                    I ordered a product from amazon.in but i had to cancel due to some reason but my refund is not yet transferred to my bank account
                    RRN - 75503720356044551442168
                    Mode of payment- online (canara Bank)
                    Amazon India customer support has been notified about the posted complaint.
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                      D
                      Divey galhotra
                      Dec 26, 2020
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                      Website: Amazon.in

                      I have ordered bracelet from amazon.in and i cancelled it after sometime due to some reason but i didn't recieved my refund yet
                      Refund reference number-75503720352044454065029
                      Mode of payment through- Canara bank
                      Amazon India customer support has been notified about the posted complaint.
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                        D
                        dev63342
                        Dec 26, 2020
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                        Address: c/o barun deo pathak near indu vidhya niketan , shahpur bhojpur 802165

                        I purchased a stabilizer from amazon India which was especially for 32" smart tv. just after connecting it to board my tv got burn from inside. I spoke to amazon & on day 1 they that a team will make a visit and they will decide compensation. but after 2 days when I again made a call to them, they said they can only blacklist stabilizer company but they can't do more than that for my loss. I believe this a not a proper way to communicate with the customer when he is suffering from caused by you. I have call records which I can whenever needed please look into the matter.
                        Amazon India customer support has been notified about the posted complaint.
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                          H
                          harshakar81
                          Dec 26, 2020
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                          I ordered a watch amazfit bip S from amazon and they delivered it. and the watch is missing. i raised a complain but there is no response. i need my money. i am a poor person. i need my refund. please help me. i need. i am poor i need my money back . help please
                          They Gave me time of 5 days for the resolution time but i want faster. I want my money back instant. I am poor. I want my money. Please help me. I need.
                          They said me that investigation team try to reach you but your phone was switched off. But it's lie. They didn't tried to contact me. Help please urgent
                          And after that they are saying they delivered my product correctly they didn't give me refund. Please help.. please.
                          Order I'd is:[protected]
                          NCH docket no. Is 2463479
                          Please help me
                          Contact no. Is. [protected]
                          Place Jaipur, Rajasthan
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Srilekha1234
                            from Delhi, Delhi
                            Dec 26, 2020
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                            I have order a product on Amazon worth Rs 1839/- and I have returned the product and the amazon has initiated the amount on Dec 10th 2020 but the amount which they refunded has not credited in my account so I have contacted the amazon customer support and they gave me reference I’d (30005103290329133228086) of refund and through that reference I’d I have contacted the local branch but there is no response from them and It has been 20 days.so I kindly request you to solve my issue as early as possible.Thank you.
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              sumabt
                              Dec 26, 2020
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                              Website: Amazon

                              Dear sir
                              My Account No[protected]
                              BGS Branch. Health and Education city. Bangalore
                              Customer Id[protected]
                              I have purchased a product on Amazon 14/12/2020 using my Canara Bank debit card. Same product was returned and I asked for refund As per the confirmation refund was initiated on[protected] expected credit amount Rs 969 on[protected]. Still it was not reflecting on my account . They have provided a Refund reference Number - 74332740354035304812921. I have called customer care there is no useful inform. Please kindly rectify my issue as soon as possible ... I am expecting my amount to my account no
                              Thank you
                              Amazon India customer support has been notified about the posted complaint.
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                                Y
                                yogesh reddu
                                from Powai, Maharashtra
                                Dec 26, 2020
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                                Address: Amazon

                                My name is Yogesh and I had ordered a product of RS. 2614(redtape jacket) in Amazon on 07 dec 2020 (order id[protected] & I cancelled this order due to personal reason. And amzon said that on 11 December 2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon did not send any reference numer and when I asked to Customer care of amazon about refund reference number they told me for wait two day after two days
                                i called again then they said wait for 3 days more after 3 days i called again but they did not give any respone . So please kindly respond to this complaint it's very urgent.
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sajjad1111
                                  from Delhi, Delhi
                                  Dec 26, 2020
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                                  Amount is not reflected in my account, but it already initiated by the company.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    sazia.shamshi
                                    Dec 26, 2020
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                                    I purchased a product on amazon on 10th of December 2020 using my Canara bank debit card and I returned one of many products priced at 429/- Rupees. As per their confirmation refund was initiated on 18th of December 2020, maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 74332740354035398730492. I had contacted your customer service number there is no proper response. Customer Care don't have enough knowledge about the refund. Please check and confirm the status of my refund as soon as possible.

                                    Thank you
                                    Amazon India customer support has been notified about the posted complaint.
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                                      M
                                      Malavika Kk
                                      Dec 26, 2020
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                                      Hi,

                                      I ordered product of 620₹ from Amazon on 9 Dec 2020 and payment is done by ATM card and I cancelled that order before shipping to Amazon on the same date. They told amount is transformed. But still amount is not credited to my account. It's been 1month.So please go through it.
                                      I have the invoice that I ordered and the email from amazon after cancellation
                                      Thank you..
                                      Amazon India customer support has been notified about the posted complaint.
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                                        S
                                        Satyendra Swarnkar
                                        from Powai, Maharashtra
                                        Dec 26, 2020
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                                        Address: 477 Datiya Gate Bahar Pathauriya Jhansi Khas

                                        On 27rd Nov i placed an order for jacket on Amazon india and i pay amount of 985.00 for this order by using my Visa card # [protected] associated with my PNB account (A/C no. [protected]) . Due to some personal reasons i cancelled my order on 2nd Dec 2020 and Amazon refund my payment of 985/- and refund reference number provided by Amazon me is 74332740339033843087618.
                                        Since now more than 20 days passed away but 985.00 rupees are not credited in my PNB account/ Visacard.

                                        Please go through this reference number 74332740339033843087618 and credit my refund of 985.00 rupees as soon as possible in my account.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Dec 26, 2020
                                        Updated by Satyendra Swarnkar
                                        Please resolve

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