Amazon India Complaints & Reviews

Dear Sir/Madam,
I have ordered the Acer Aspire-3 laptop on 28-Oct-2020 vide order No #[protected] and the same was delivered on 2.Nov.2020 and from day one the wifi connectivity of this laptop is not working properly. Initially, we thought it was the issue of our internet connection speed and now it becomes a regular process. we are unable to attend the online classes. for this, we have checked the connection of our internet speed by connecting it to another laptop and it works well. So we request you to look into this to clear the issue of the internet/wifi connection of my laptop.

Regards,
Kishore Kumar
[protected]
[protected]@gmail.com

Refund issue

I was paid Rs. 2806 on oct 29 but still after a month I didn't get my payment and they are saying that they have paid me.

Hi

I had ordered a product from. Amazon and then i cancelled it because it was getting delayed.. Amazon initiated a refund the amount is 1249 but the refund was failed.. I tried talking to customer service n the seller too but they r not responding just saying that the issue is reported to the team but not sending me a email where i can follow-up.. I hv to explain the same issue again n again n till today no refu d is initiated

Check the screenshot
Refund amount is 1249
Email [protected]@gmail.com
The screenshot isshowing dat the refund is failed
And what was told to me but refund not initiated

Hello,
This is Narra Balaraju
I have an account in Indian bank

My refund was processed from amazon on 20 November of amount Rs.738
As per amazon it would have credited in my account till 7 November
however it is not yet updated
Here is the Refund reference number which is provided by amazon[protected]
My bank is stating that no such amount has received by them.
Please help me to get my refund back

I had placed order #D[protected] for the Book 'SCAM' paid the cost of Rs. 413/- on 21-Nov-2020.
The item has still not been received by me.
But my Order Status states No items balance to be delivered.

KIndly check and advise

A very common issue as i understand from amazon. I had purchased a product from Amazon-GreyWings 40W Wall Light, Black, Diamond. Till date i have spoken to 10 or more different amazon executives who have washed their hands saying the refund is already registered and have blamed the bank for this. The purchase was made from SBI bank and they say the same that they have not received any refund transaction with the reference number given by amazon. And they said they cannot do much on this issue other than lodging a simple complaint which has no guarantee of getting my money.
Moreover all this, once I called the customer care of Amazon, a guy called Dheeraj (Customer care executive from Kerala) said it's of my mistake i don't get my refund and he insulted me and the bank as well. I want amazon to resolve this and get me my money ASAP.

Order Number:[protected]
Order date: 18/10/2020
Refund amount-Rs.599

My return item was picked up by one executive and later another amazon executive marked the return as cancelled. Since then, I dont have the item nor did i get my money back. I have written many emails to Amazon, made calls, but no use. They have just been asking for
Time and have not given any resolution.
I am concerned that my data from Amazon has been leaked and the item was picked up by fraudsters, but this is even more scary. I need Amazon to take immediate action on this but instead they have not been responding to my emails and calls.

My mobile number is [protected]
And order number is[protected]

I ordered a carpet from Amazon on 16-October-2020. See the attached invoice for details. Carpet arrived on 4-Nov-2020 which was 10 days later than promised, but that is fine. However, the carpet was different from what we ordered - base color and pattern colors were different than advertised. See images attached. The carpet arrived on 4-Nov and same day I repacked in its original packaging and set it up for a return.

Till date, the return pick up has not been done and my money has not been refunded. I have called Amazon customer service 5 times and I have not seen any action. Everytime, I am assured that item will be picked up and refund issued in 3 business days, but nothing has happened and now it is almost 1 month. I have been patient and understanding, and i also informed Amazon customer service that my next step is a consumer complaint.

Please help address the complaint and get the refund.

Item delivered during last week. not working properly the same require replacement

Sir my refund from amazon is not initiate in my aacount .i am buy charger of price 378.i hope you can help me.

A/c holder name- Kishan Raj
Account no- [protected]
IFSC code- CBIN0278672

Bought a craft glue gun to gift to my daughter hence didn't test it in time, didn't expect it to not work at all
1. on the day opened the wrapping only to get highly disappointed,
2. complained to Amazon India helpdesk only to be told that it will be taken care of
3. Followed up after 2-3 days, only to be told that nothing can be done and damage is all customers

This is highly unprofessional behaviour, when an executive told 2 times that it will be taken care of

Need help getting a functional birthday gift for my teen daughter

Dear sir/ma'am,

My self Ninad. A prime member of Amazon India. Dated 16th October 2020 purchased a book from Amazon.in with order no.[protected]. Till today I have not received the product nor the refund. 3 to 4 times I contacted Amazon customer care but every time I got unacceptable response and every time the seller provide wrong tracking information. After regular follow-ups finally the seller canceled the order. I came to know about the cancelation of order when I contacted customer care. But still my amazon profile this is not been reflected. Every time Amazon customer care was protecting seller and not ready to take my complaint against him. I have attached the chat with amazon customer care for your reference. I really don't understand what kind of A to Z guaranty Amazon is providing to their customers.

So I kindly request you to take this matter. I will be happy to provide any further information needed in this regard.

Regards,
Ninad Shaha

Maine ek gas ka chulha vapis kiya h uske paise vapas nahi aye h or Amazon ne mujhe ye refund reference bhi diya h bank isse maan nahi raha h
30005103090309103709473

I have a account in dena bank registered in the name of Shashi jodhani with the acc no[protected].
On 22/10/2020 I was to receive a refund of 3099 from Amazon.
My refund reference id is-30005102910291122854334.
It has been 2 months but I have not received the refund yet.i have been visiting your branch several times the past 2 months but my problem has not been solved yet and the money has not yet been reflected in my account.

Dear sir, Today, on 5th December 2020, a call came from the number [protected] to my daughter claiming to be from amazon.in. They talked about buying for Rs. 5000/- to claim a gift. They fraudulently extracted about Rs.40, 000/-. from my daughter's account.

The amount was debited to Karnataka Bank Ltd., account no. XXXXXX9201, IFSC: KARB0000439.

Since you have the phone number, bank account details, and your name is involved, please see to it that you initiate action and help us get back our money.

Ramiyar Karanjia
[protected]

I purchased Diaper on Amazon but product was not okay so they processed refund of Rs 880 on 26 November but still refund was not received in my account.

RRN is 30005403320324193965360.

Please check as refund was processed by Amazon but not credited in my account.

Earlier i was customer of Oriental Bank of Commerce but as PNB and OBC has merged so i have now contact you.

Please look into this issue.

I placed my order on 19-11-20 and there after amazon itself cancel my order and there after a refund of amount 15, 299 was issued but i didn’t get it, my order number is[protected] its around 11 days amazon issued refund reference: 74332740329032876734841 but I didn’t get my refund in my bank account my details are
Name: HARSH KUMAR
Account no. [protected]
Ifsc code: CBIN0283456
Central bank of india

Recently i have ordered something in amazon and paid through my debit card and i returned the item back on 29/11/2020 and i still have not received my refund amount and my reference number is[protected]. Please help me to get my refund back.

R/sir
I am purchased vivo v19 Mobile order no.[protected] on 18 nov 2020 which value 24990
I am purchased this mobile with exchange my old mobile which value 8200 and balance amount paid from bank account
Due to deleviry of defective item i returned my order then company refund only my bank account balance not my exchange value of my phone or not return my old mobile
I already contact with company agents many times but not refund yet
Company fraud by me 8200