Amazon India Complaints & Reviews

My return item was picked up by one executive and later another amazon executive marked the return as cancelled. Since then, I dont have the item nor did i get my money back. I have written many emails to Amazon, made calls, but no use. They have just been asking for
Time and have not given any resolution.
I am concerned that my data from Amazon has been leaked and the item was picked up by fraudsters, but this is even more scary. I need Amazon to take immediate action on this but instead they have not been responding to my emails and calls.

My mobile number is [protected]
And order number is[protected]

I ordered a carpet from Amazon on 16-October-2020. See the attached invoice for details. Carpet arrived on 4-Nov-2020 which was 10 days later than promised, but that is fine. However, the carpet was different from what we ordered - base color and pattern colors were different than advertised. See images attached. The carpet arrived on 4-Nov and same day I repacked in its original packaging and set it up for a return.

Till date, the return pick up has not been done and my money has not been refunded. I have called Amazon customer service 5 times and I have not seen any action. Everytime, I am assured that item will be picked up and refund issued in 3 business days, but nothing has happened and now it is almost 1 month. I have been patient and understanding, and i also informed Amazon customer service that my next step is a consumer complaint.

Please help address the complaint and get the refund.

Item delivered during last week. not working properly the same require replacement

Sir my refund from amazon is not initiate in my aacount .i am buy charger of price 378.i hope you can help me.

A/c holder name- Kishan Raj
Account no- [protected]
IFSC code- CBIN0278672

Bought a craft glue gun to gift to my daughter hence didn't test it in time, didn't expect it to not work at all
1. on the day opened the wrapping only to get highly disappointed,
2. complained to Amazon India helpdesk only to be told that it will be taken care of
3. Followed up after 2-3 days, only to be told that nothing can be done and damage is all customers

This is highly unprofessional behaviour, when an executive told 2 times that it will be taken care of

Need help getting a functional birthday gift for my teen daughter

Dear sir/ma'am,

My self Ninad. A prime member of Amazon India. Dated 16th October 2020 purchased a book from Amazon.in with order no.[protected]. Till today I have not received the product nor the refund. 3 to 4 times I contacted Amazon customer care but every time I got unacceptable response and every time the seller provide wrong tracking information. After regular follow-ups finally the seller canceled the order. I came to know about the cancelation of order when I contacted customer care. But still my amazon profile this is not been reflected. Every time Amazon customer care was protecting seller and not ready to take my complaint against him. I have attached the chat with amazon customer care for your reference. I really don't understand what kind of A to Z guaranty Amazon is providing to their customers.

So I kindly request you to take this matter. I will be happy to provide any further information needed in this regard.

Regards,
Ninad Shaha

Maine ek gas ka chulha vapis kiya h uske paise vapas nahi aye h or Amazon ne mujhe ye refund reference bhi diya h bank isse maan nahi raha h
30005103090309103709473

I have a account in dena bank registered in the name of Shashi jodhani with the acc no[protected].
On 22/10/2020 I was to receive a refund of 3099 from Amazon.
My refund reference id is-30005102910291122854334.
It has been 2 months but I have not received the refund yet.i have been visiting your branch several times the past 2 months but my problem has not been solved yet and the money has not yet been reflected in my account.

Dear sir, Today, on 5th December 2020, a call came from the number [protected] to my daughter claiming to be from amazon.in. They talked about buying for Rs. 5000/- to claim a gift. They fraudulently extracted about Rs.40, 000/-. from my daughter's account.

The amount was debited to Karnataka Bank Ltd., account no. XXXXXX9201, IFSC: KARB0000439.

Since you have the phone number, bank account details, and your name is involved, please see to it that you initiate action and help us get back our money.

Ramiyar Karanjia
[protected]

I purchased Diaper on Amazon but product was not okay so they processed refund of Rs 880 on 26 November but still refund was not received in my account.

RRN is 30005403320324193965360.

Please check as refund was processed by Amazon but not credited in my account.

Earlier i was customer of Oriental Bank of Commerce but as PNB and OBC has merged so i have now contact you.

Please look into this issue.

I placed my order on 19-11-20 and there after amazon itself cancel my order and there after a refund of amount 15, 299 was issued but i didn’t get it, my order number is[protected] its around 11 days amazon issued refund reference: 74332740329032876734841 but I didn’t get my refund in my bank account my details are
Name: HARSH KUMAR
Account no. [protected]
Ifsc code: CBIN0283456
Central bank of india

Recently i have ordered something in amazon and paid through my debit card and i returned the item back on 29/11/2020 and i still have not received my refund amount and my reference number is[protected]. Please help me to get my refund back.

R/sir
I am purchased vivo v19 Mobile order no.[protected] on 18 nov 2020 which value 24990
I am purchased this mobile with exchange my old mobile which value 8200 and balance amount paid from bank account
Due to deleviry of defective item i returned my order then company refund only my bank account balance not my exchange value of my phone or not return my old mobile
I already contact with company agents many times but not refund yet
Company fraud by me 8200

I was booked online a new mobile by amazon on 28-November-2020.
but the status is showing "Not yet dispatched" and its showing delivery expected by 27-December-2020, s I request please try to send it asap.

Order No. : #[protected]

Dear sir, I placed order for dhe best HB 32handle bar for my bike but product wasn, t suitable for my bike so I cancelled my order on 27 oct 20 and order picked by amazon delivery boy on 28oct 20. Amazon refund initiated on 28 oct 20 evening but it isn, t credit in my SBI bank acct.
And amazon refund reference number is[protected]

I ordered an Incense Holder vide order no.[protected] dt.28/11/2020. This item delivered today dt.04/12/2020 but delivered item is defective and not as per specifications.

Kindly help me to get back my money rs.409/-

Thanks & regards.

My registered mobile number is [protected]
I paid 200 rupees on 1st December 2020 by using Amazon pay UPI through Paytm Bank account but money deducted and transaction status show pending so i request please fix this problem and either funds transfer complete or refund back to my bank account.

Was charged 13.93... AMZN Mktp US*287QS48P1 Amzn.com/bill WA I deleted my credit card on file because it was compromised as I was receiving fraudulent charges, and these charges continue. I am requesting a complete audit and reimbursement for the charges. Due to this dilemma, my account was intentionally locked, and I have been unable to correct this problem. My cancelled credit card is still being charged by your company. Please correct immediately!
Alfredo Montellano 11169 Terrell Ave. El Paso, Texas
79936 [protected]@yahoo.com

On 23rd November 8items ordered on Amazon shopping app 6items are cancelled among 8items, 2items are delivered. Total 8 items price amount is 3385/- so after cancelled 6items refund is not credited to our account.till December 3rd. Of 2827/-

When proceed to pay the following message comes and I can't pay.

"Important Message
An error occurred when we tried to set your shipping address. Please try again"

I edited my address also even then the same message comes. Very difficult for me, kindly look into the matter and help me. Now four items are in the cart, but I can' proceed to pay. Your help in this will be highly appreciated.
Thanks,
AJIT VATTAT HOD