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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 282

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R
roddur2005
Aug 28, 2020
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Purchased this product but due to late delivery had to cancel and initiate a refund on the 16 th of August. Still not recieved the refund amount. Amazon did provide a refund reference number but due to lockdown criterias bank customer service is unavailable. Refund is not reflecting in my account. Please do the needful.

NB:- REFUND REFERENCE NUMBER IS
BOOSB7160000KBLX7ABL
Amazon India customer support has been notified about the posted complaint.
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    saif55582
    Aug 28, 2020
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    I ordered a product from Amazon India. The shipment I received was empty. Upon contacting the customer service team they tole me to wait for 5 days and then after waiting I was told that the investigation is done and the product has been shipped to you.
    ORDER #[protected]
    Amazon India customer support has been notified about the posted complaint.
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      Shantanu Chate
      Aug 28, 2020
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      My name is Shantanu Shivaji chate I had ordered a product Rs16499 Samsung galaxy m31 on Amazon on 21st August 2020 and I return this order due to personal issue
      And on 21 August 2020 Amazon initiated the amount to my card but I still didn't get the amount
      Amazon sent the reference number is 177827 and told me to fill
      Charge distute from but bank of Maharashtra doesn't have such policy kindly respond to this complent it's very urgent.
      My card number is protected
      Amazon India customer support has been notified about the posted complaint.
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        Bihari Lal Arya
        Aug 28, 2020
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        Address: new indira colony , khatyari, Almora Uttarakhand India

        My bank balance is not showing my refunded money
        It must be Dispute
        Please recover it as soon as possible
        Amazon India customer support has been notified about the posted complaint.
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          R
          rash33809
          Aug 28, 2020
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          I have ordered one item from Amazon on 18.08.2020 and cancelled it on 19.08.2020 of RS 649/-.
          Amount not credited in my account yet, RRN NO-75503720236041750987460.
          Due dt of credit was 27.08.2020 only but till now amount not credited.
          Kindly do the needful
          Amazon India customer support has been notified about the posted complaint.
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            V
            v4vivek
            Aug 27, 2020
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            Address: 2B/117,awas Vikas, farrukhabad,Up-209625

            To,
            The Cheif Branch manager
            Canara Bank AwasVikas Farrukhabad

            Subject:Charge dispute refund never process,

            A refund of rupees 509 was Successfully processed 16july2020 to my account:[protected] By Amazon india

            This amount should have been credit to my Canara Bank Account By now but i have not received the refund till now.
            I have called Canara Bank Customer care service many times and also visit main branch many times all the detail many times including the unique transaction ID (1UKIQDN80000K1RO2ZW0) But Nobody Have replied or resolved the problem, No action is being taken

            I Have confirmed with Amazon and they have successfully processed the refund

            Kindly go through the charged dispute email locate the pending refund and follow the path Back to Amazon payment processor to locate the refund.
            Amazon India customer support has been notified about the posted complaint.
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              D
              Diljeet Kr.
              Aug 27, 2020
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              I have ordered 3 items in 2 lots, in the first lot I have ordered a brass oil lamp and a shelf total worth Rs.2975/- on dated 30/07/2020 and in the second lot I ordered a pulse oximeter worth Rs .3599/-on dated 09/08/2020. The Amazon sales executive says refund have been initiated but I have not received any refund yet. They claim that within 2-4 working days my refund will be reflected in my account but it seems a totally fraud type of scenario. I hope my matter will be resolved as I am losing my faith in digital India.
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mohammed Jizeen
                Aug 27, 2020
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                Dear sir,

                I request you please help me
                I lost my money due to fake job offer in olx.in

                Job Name: nAmazon supervisor job
                Web site: Amazon.in

                Some frauds have posted a fake job ads in olx. I have recieved a message on my mobile number from Amazon on 27th August 2020 that Amazon has accepted my job request.
                On the same day I got an Amazon application form and job offer letter through mail. I've submitted on the same day and on 27th August they told me to pay Rs1850 as a uniform security payment. After paying them they asked me about my shirt, pant and shoes size telling me that they'll send me on 28th August 2020 to my address through courier with a joining letter.

                Amazon.in bank details for security deposit
                A/c name: HARERAM KUMAR
                A/C [protected]
                IFSC CODE:SBIN0017132
                STATE BANK OF INDIA
                UPI: [protected]@ybl

                I have deposited 1850/- via UPI to given bank details on 27th August 2020 and sent the deposited slip to [protected] via Whatsapp.

                Amazon adrress: Amazon India Private Limited (Corporate office)
                2nd floor, Safina towers
                Opposite to J.P Techno Park
                No.3 Ali Asker Road,
                BANGALORE - 560052

                please help me research this issue so that other people would be aware.
                Thank you
                Amazon India customer support has been notified about the posted complaint.
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  R
                  R Divya
                  Aug 27, 2020
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                  Address: P.p chavadi madurai

                  Sir/mam
                  I have paid electricity bills on aug 19th 2020 and the bills were cancelled. But the amount were nor refunded to my account.Please consider my complaint
                  Amazon India customer support has been notified about the posted complaint.
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                    M
                    Mahipalsinh Zala
                    Aug 27, 2020
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                    Address: 2, Nanapore , manohervadina khanchama,nadiad

                    Sir, i return my item is price is 1926 and it's refund amount 1926 but he said page through neft in cbi but in my account not review amazon provide ref. No. Is[protected] sir plz help me for my refund amazon refund my amount in 20 to 27 july.
                    Amazon India customer support has been notified about the posted complaint.
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                      P
                      Prasad Mandava
                      from Hyderabad, Telangana
                      Aug 27, 2020
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                      Website: Amazon

                      I have placed an order vide order no[protected] dated 02.07.2020 for rs 466/. I purchase 4 units at a cost of rs 99 each. I received the same on 07.07.2020. On my examining the same it was printed as mrp rs 10 / foe each strip. Each unit consists of 5 strips and the price is only rs 50/ as against the price of rs 99 charged to me. I made a request to refund the excess amount charged and also informed them vide my various mails that is against the consumer act. I have not received any reply from amazon india till date. I have posted a review mentioning the same so that others are not cheated. The same was blocked by amazon saying it is against the rules. This complaint is made as a last resort.
                      Amazon India customer support has been notified about the posted complaint.
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                        rameshbhakar
                        Aug 26, 2020
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                        I ordered Boat Rockerz 255 pro and some other items on 11 august. I return Boat Rockerz 255 pro on 14 august which price is Rs 1299(Rs 25 Amazon pay blance and Rs 1274 UPI mode payment). Amazon told me that they initiated Rs 1299 (Rs 25 Amazon pay blance and Rs 1274 UPI mode payment) on 14 August but I received only Rs 25 amazon pay blance and I did not Rs 1274 which I paid through PHONE PE UPI from my PAYTM PAYMENT BANK ACCOUNT NO[protected]. But Amazon give me refund reference number #[protected] on 18 August but I did not receive refund till now in my bank account so help me.
                        Amazon India customer support has been notified about the posted complaint.
                        Sep 03, 2020
                        Updated by rameshbhakar
                        I did not receive refund till now in my bank account but you did not solve my issue. I filled chargedispute form but you declined the refund to Bank but so solve my issue and refund my money

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                          Nikahat Parveen
                          Aug 26, 2020
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                          Address: Amazon india

                          Amazon initiated my refund of 679/- for Order #[protected].
                          Item: jacksunspareparts Compitable 2600MAH Mobile Battery for Kult Ambition
                          Quantity: 1
                          ASIN: B07XZFK6MG
                          Reason for refund: Order cancelled
                          The refund is initiated on 31st july 2020 but still i didn't get my refund it's been 26 days from the initiation of my money but still the bank don't reflect in my bank. Please resolve my problem as soon as possible i want my money back
                          Amazon India customer support has been notified about the posted complaint.
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                            K
                            Kannuu
                            from Kolkata, West Bengal
                            Aug 26, 2020
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                            I was trying to set up UPI payments for Amazon but it could not be done.Instead Amazon suspended my amazon pay balance and I could not add money or transact further.Followed up a lot through phone calls and e mails and on 16th was told that they have escalated the matter and that account would be activated within 48 hours but on 26-8-20 when transaction was done it failed and I was asked like earlier times to contact customer care.But nothing helps at all.
                            Even my address is incomplete and the main address is not showing not can I edit the address.Recently orders were delivered but now in the absence of proper address my products can’t be delivered.Kept in following up but no use.
                            Amazon India customer support has been notified about the posted complaint.
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                              M
                              Msc25
                              Aug 26, 2020
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                              Sir / Madam. I had ordered Lanser Mens Black Orange Running Shoes on 30th July, then for some reason I canceled it but still I have not received my refund. I talked to Amazon customer service and they assured me that we have sent you your refund.After that I contacted Canara Bank customer service but I didn't get the response I wanted. I still haven't received my refund though.I beg you that I am out of town and I need a lot of money .Please accept my request and try my best to get my refund soon.
                              Amazon India customer support has been notified about the posted complaint.
                              Aug 26, 2020
                              Updated by Msc25
                              [protected]
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                                A
                                A_jay
                                Aug 26, 2020
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                                Address: Amazon india

                                Product : Alen Jones Sweatshirt
                                Date of return : 4, January2020
                                Refund amount : 750/-
                                Dear Soumik(amazone support team leader),
                                It is very annoying for me for the last 8 months that no friends from Amazon support could help me!!
                                According to numerous contacts with Amazon supporters, I had told all the scenarios to everyone in Amazon.
                                Several times contacting you eventually, a person on your behalf asked me to please provide me with POD, I will loop our protocol in terms of POD and return your amount as soon as possible.

                                But when I provided him the POD, he also started pretending that we cannot refund your amount until we receive your product at our hub.
                                If you can help me with this then please refer to my case and also find attached the proof of delivery for shipment vide air waybill number [protected].
                                Amazon India customer support has been notified about the posted complaint.
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                                  Techezy Tamil
                                  Aug 26, 2020
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                                  Address: Amazon india

                                  Dear amazon manager,

                                  I was ordered kaspersky antivirus 3 user one year license and recevied On august 10 2020. Today(20th aug 2020) i opened and surprised that only one license key inside instead of three keys. So decided scratch that one key to use my laptop infortunately it say " blocked key response frm server".

                                  What's the hell is this? Amazon like reputed online platform not genuine ay all ?????
                                  Amazon India customer support has been notified about the posted complaint.
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                                    kapil pg
                                    Aug 26, 2020
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                                    The service they are gonna provide you is just pathetic. Bought the Tv prior 10 days and till date no one has turned up to Install the TV after multiple follow-ups. Recordings of all the fake promises that the installation will be done by today can be provided, if required. Was kept on hold fof 2 hours with no proper resolution and abruptly ended the call. Was postponing the appointment stating that i wanted it to be rescheduled.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      S
                                      satish nandyala
                                      Aug 26, 2020
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                                      Address: STATRON INDIA PVT LTD, PLOT NO 24 ARUNODAYA, PAIGAH COLONY SP ROAD

                                      Dear Sir,

                                      It seems i had a transaction with Amazon on 19th may[protected] rupees) unfortunately i was not aware of it. finally i found out, as i am paying EMI to rbl bank for this transaction.

                                      Further, transaction was done by some body else Amazon account which i do not know. i got transaction Id when i was checked with bank. Also, i could not find how to contact Amazon about this transaction.

                                      Hence, I request you to provide the details of the transaction that purchase was done by my card, at least amazon account details and it will be a great help for me.

                                      My card last number is : XXXX XXXX XXXX 6627
                                      RBL bank credit card
                                      Transaction Id with Amazon: T96113

                                      Many thanks in advance for your reply.

                                      Best regards
                                      N Satyanarayna
                                      email Id: satish.[protected]@gmail.com
                                      Amazon India customer support has been notified about the posted complaint.
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                                        rb rayeen
                                        Aug 26, 2020
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                                        Address: 34, friends colony, katol road, Nagpur 440013

                                        From : r. B. Rayeen - [protected]. E - mail : [protected]@gmail.com

                                        I ordered farm seed tomato - 1 packet. Received a packet from deepak enterprises delhi-110093 vide their invoice no - in-rnkg-8530. Packet was received on[protected]. On opening the packet the seed were not found. Kindly arrange delivery of my ordered material. Kindly acknowledge receipt of this message. I am a regular customer of amazon. This has happened first time. Thanking you.
                                        Amazon India customer support has been notified about the posted complaint.
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