Amazon India Complaints & Reviews

My account no[protected]. I had purchased two products on amazon on 29th July and 31st july 2020 using my canara bank debit card but I had to cancel both of them due to some reason and i asked for refund. As per their confirmation refund was initiated on[protected] maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as #30005401940191023297361 of rs 599 of order no[protected] and another refund reference no # 74332740186018532507343 for Rs. 4399 of order no[protected] respectively. I had contacted your customer service number they is no proper response hence i had to mail you. Please help me in this matter so that money is credited to my account at the earliest.

Sir
This is to inform you that i have bought a lenovo laptop through amazon india online shopping on 11th august, 2020 and paid rs 36190/- through my sbi debit card. On the same day i have cancelled the order and asked amazon to refund my said amount. Accordingly amazon india initiated the refund same day. On 18th august, 2020 the refund was accepted by the sbi on behalf of my sbi account and issued a 6-digit number which called as refund reference: 923471.
But unfortunately my said amount is not reflected in my sbi account. I approached the sbi customer care centre with a call and the customer care said no such payment is made from amazon india. Repeatedly i asked them this is the refund reference no. 923471 which is issued by sbi to amazon india that payment was accepted by sbi. After this i called the amazon india customer care. They told me that my amount was refunded successfully in your sbi bank and this is the reference number. Again i called sbi customer care but it went in vain. They replied the same thing that no money is credited in my account. Further i approached to amazon customer care and said the same thing that from their end money was sent through their system. This time again i called the sbi customer care but they are not entertaining and said amazon did not pay them. I asked them please track with the refund reference number in their system. They refused to do so and said it is not their duty to track.
Nearly 3 weeks i have been trying to get my money back but in vain.
Therefore, i am requesting you to look after the matter as early as possible to get my refund.

I
krishna kolli
2:19 PM (1 minute ago)
to cs-reply

This to bring to your kind notice that the below mentioned products received are defective in nature. I am a regular customer .If you track with my mail you can know this. Till date I believed AMAZON means quality. To my astonishment I received the defective products and i fel sorry for your company.Please take immediate action. The product details are given below. Dont delay by asking silly details as you will be having all the details.

delivery of defective products
SanDisk Ultra Dual 64GB USB 3.0 OTG Pen Drive (Gold)
You last purchased this item on 12 Aug 2020.
Size name: 64 GB | Pattern name: Pendriv
HP v150w 32GB USB 2.0 flash Drive (Blue)
Purchased 2 times.
You last purchased this item on 12 Aug 2020.
Size name: 32GB
SanDisk Ultra Dual Drive Luxe Type C Flash Drive 128GB, 5Y - SDDDC4-128G-I35
ou last purchased this item on 12 Aug 2020.
Size name: 128GB
An early action is highly appreciated.

krishna
[protected]@gmail.com
[protected]
[protected]

Transaction Amazon reference no[protected] on 19th of August 2020.

This money of 18, 498 is to be refunded by the amazon which is not done yet! I'm waiting for the refund still. Refund on order[protected].
Please see the urgency I talked to the bank too they said if the money is not send by your Amazon.

I ordered 2 units of 50 grams silver from Amazon seller Appario Retail ltd.
after unpacking the 1st package. I was shocked to find SPECTACLES inside.
I recorded the unpacking of the 2nd package. Below is the video link.
I have the HQ recording as well.

https://youtu.be/jW5WTTsRgdU

Purchased this product but due to late delivery had to cancel and initiate a refund on the 16 th of August. Still not recieved the refund amount. Amazon did provide a refund reference number but due to lockdown criterias bank customer service is unavailable. Refund is not reflecting in my account. Please do the needful.

NB:- REFUND REFERENCE NUMBER IS
BOOSB7160000KBLX7ABL

I ordered a product from Amazon India. The shipment I received was empty. Upon contacting the customer service team they tole me to wait for 5 days and then after waiting I was told that the investigation is done and the product has been shipped to you.
ORDER #[protected]

My name is Shantanu Shivaji chate I had ordered a product Rs16499 Samsung galaxy m31 on Amazon on 21st August 2020 and I return this order due to personal issue
And on 21 August 2020 Amazon initiated the amount to my card but I still didn't get the amount
Amazon sent the reference number is 177827 and told me to fill
Charge distute from but bank of Maharashtra doesn't have such policy kindly respond to this complent it's very urgent.
My card number is protected

My bank balance is not showing my refunded money
It must be Dispute
Please recover it as soon as possible

I have ordered one item from Amazon on 18.08.2020 and cancelled it on 19.08.2020 of RS 649/-.
Amount not credited in my account yet, RRN NO-75503720236041750987460.
Due dt of credit was 27.08.2020 only but till now amount not credited.
Kindly do the needful

To,
The Cheif Branch manager
Canara Bank AwasVikas Farrukhabad

Subject:Charge dispute refund never process,

A refund of rupees 509 was Successfully processed 16july2020 to my account:[protected] By Amazon india

This amount should have been credit to my Canara Bank Account By now but i have not received the refund till now.
I have called Canara Bank Customer care service many times and also visit main branch many times all the detail many times including the unique transaction ID (1UKIQDN80000K1RO2ZW0) But Nobody Have replied or resolved the problem, No action is being taken

I Have confirmed with Amazon and they have successfully processed the refund

Kindly go through the charged dispute email locate the pending refund and follow the path Back to Amazon payment processor to locate the refund.

I have ordered 3 items in 2 lots, in the first lot I have ordered a brass oil lamp and a shelf total worth Rs.2975/- on dated 30/07/2020 and in the second lot I ordered a pulse oximeter worth Rs .3599/-on dated 09/08/2020. The Amazon sales executive says refund have been initiated but I have not received any refund yet. They claim that within 2-4 working days my refund will be reflected in my account but it seems a totally fraud type of scenario. I hope my matter will be resolved as I am losing my faith in digital India.

Dear sir,

I request you please help me
I lost my money due to fake job offer in olx.in

Job Name: nAmazon supervisor job
Web site: Amazon.in

Some frauds have posted a fake job ads in olx. I have recieved a message on my mobile number from Amazon on 27th August 2020 that Amazon has accepted my job request.
On the same day I got an Amazon application form and job offer letter through mail. I've submitted on the same day and on 27th August they told me to pay Rs1850 as a uniform security payment. After paying them they asked me about my shirt, pant and shoes size telling me that they'll send me on 28th August 2020 to my address through courier with a joining letter.

Amazon.in bank details for security deposit
A/c name: HARERAM KUMAR
A/C [protected]
IFSC CODE:SBIN0017132
STATE BANK OF INDIA
UPI: [protected]@ybl

I have deposited 1850/- via UPI to given bank details on 27th August 2020 and sent the deposited slip to [protected] via Whatsapp.

Amazon adrress: Amazon India Private Limited (Corporate office)
2nd floor, Safina towers
Opposite to J.P Techno Park
No.3 Ali Asker Road,
BANGALORE - 560052

please help me research this issue so that other people would be aware.
Thank you

Sir/mam
I have paid electricity bills on aug 19th 2020 and the bills were cancelled. But the amount were nor refunded to my account.Please consider my complaint

Sir, i return my item is price is 1926 and it's refund amount 1926 but he said page through neft in cbi but in my account not review amazon provide ref. No. Is[protected] sir plz help me for my refund amazon refund my amount in 20 to 27 july.

I have placed an order vide order no[protected] dated 02.07.2020 for rs 466/. I purchase 4 units at a cost of rs 99 each. I received the same on 07.07.2020. On my examining the same it was printed as mrp rs 10 / foe each strip. Each unit consists of 5 strips and the price is only rs 50/ as against the price of rs 99 charged to me. I made a request to refund the excess amount charged and also informed them vide my various mails that is against the consumer act. I have not received any reply from amazon india till date. I have posted a review mentioning the same so that others are not cheated. The same was blocked by amazon saying it is against the rules. This complaint is made as a last resort.

I ordered Boat Rockerz 255 pro and some other items on 11 august. I return Boat Rockerz 255 pro on 14 august which price is Rs 1299(Rs 25 Amazon pay blance and Rs 1274 UPI mode payment). Amazon told me that they initiated Rs 1299 (Rs 25 Amazon pay blance and Rs 1274 UPI mode payment) on 14 August but I received only Rs 25 amazon pay blance and I did not Rs 1274 which I paid through PHONE PE UPI from my PAYTM PAYMENT BANK ACCOUNT NO[protected]. But Amazon give me refund reference number #[protected] on 18 August but I did not receive refund till now in my bank account so help me.

Amazon initiated my refund of 679/- for Order #[protected].
Item: jacksunspareparts Compitable 2600MAH Mobile Battery for Kult Ambition
Quantity: 1
ASIN: B07XZFK6MG
Reason for refund: Order cancelled
The refund is initiated on 31st july 2020 but still i didn't get my refund it's been 26 days from the initiation of my money but still the bank don't reflect in my bank. Please resolve my problem as soon as possible i want my money back

I was trying to set up UPI payments for Amazon but it could not be done.Instead Amazon suspended my amazon pay balance and I could not add money or transact further.Followed up a lot through phone calls and e mails and on 16th was told that they have escalated the matter and that account would be activated within 48 hours but on 26-8-20 when transaction was done it failed and I was asked like earlier times to contact customer care.But nothing helps at all.
Even my address is incomplete and the main address is not showing not can I edit the address.Recently orders were delivered but now in the absence of proper address my products can’t be delivered.Kept in following up but no use.

Sir / Madam. I had ordered Lanser Mens Black Orange Running Shoes on 30th July, then for some reason I canceled it but still I have not received my refund. I talked to Amazon customer service and they assured me that we have sent you your refund.After that I contacted Canara Bank customer service but I didn't get the response I wanted. I still haven't received my refund though.I beg you that I am out of town and I need a lot of money .Please accept my request and try my best to get my refund soon.