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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 283

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P
paul_68
from Kalna, West Bengal
Aug 14, 2020
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Dated: 14th august 2020, time: 5:50 pm.

I suddenly received an sms from my hdfc credit card that a transaction amount of rs. 748.75 has been deducted from amazon digital. I quickly logged in to my amazon account and found that there are no new orders, however, the above mentioned amount had been deducted from my hdfc credit card account. I also found that my registered email address has been changed to some foreign non-indian domain: '[protected]@malchikzer. Cf' and a new foreign non-indian address has been registered as primary address: '549 5th st omaha, il[protected] united states'.

The sms that i had received from hdfc credit card department reads like this "alert: you've spent rs. 748.75 on credit card xx8858 at amzn digital on[protected]: 17:50:25. Avl bal - xxx..."

Please suggest and advice me what should i do next and how do i get my money back?

Regards,
Mithun paul.
Registered email address: [protected]@yahoo.com
Registered mobile number: [protected]
+1 photos
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    S
    Shakti021
    Aug 14, 2020
    Resolved
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    Resolved

    I didn't get refund of ₹439 from amazon india, even after due date (9th august, 2020) is gone.
    Refund reference number:
    75503720218041362259235
    +1 photos
    Aug 17, 2020
    Complaint marked as Resolved 
    after so much Headache and frustration, refund was credited automatically by bank
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      Tr Jaiveer Bhatiwal Chanana
      Aug 14, 2020
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      Address: Ranoth

      Cheating by your company
      +1 photos
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        E
        Elango T
        from Mumbai, Maharashtra
        Aug 14, 2020
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        Address: No.2/23, Eswaran Nagar ,1st main road, keelkatalai, Chennai-600117

        On august 5, i made an online payment of electricity bill via amazon pay by card payment and the amount is debited from my account but then the transaction failed and cancelled and the refund is expected to credit on my account on august 10. Till now the refund is not reflected on my account and if this case happens amazon made an alert to contact banks customer care and mention the rrn number. So i did call and spoke to one of your officer and they said to raise a complaint. I hope my refund will receive on my account asap
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          P
          Prashant Bokaria
          Aug 13, 2020
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          Address: Ganesh Calve Apt., Flat A4,, 808,Poonamallee High Rd,Kilpauk

          Trying to reach amazon but it does not respond to the query. Need to get a gst invoice towards the purchase made online in my company name instead of my personal name.
          Amazon India customer support has been notified about the posted complaint.
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            M
            Mohini chandel
            Aug 13, 2020
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            I return the product on 28th july and still did not get the refund though amazon says they have refunded i have talked to customer care many times but did not got the refund
            Reference id-30005402100204203476038
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              Prakash232000
              Aug 13, 2020
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              Sir amazon initiated a refund for 1011rs on august 3rd 2020 and they send a notification about successful refund of amount with reference number i entered below this.. The deadline one 10 working days also passed but still now the amount is not reflected in my account i contacted bank but they said they cant help with reference number and also added they are not responsible for this. I facing this issues sir kindly make another payment for me or rise dispute from your side.. Don't let me wait to long it's just ur fault ur transaction is not perfectly reached me please make the pending payment reflect in my account as soon as possible
              Account no[protected]
              Reference no-30005402170205130570996
              Debit card no-[protected]
              Account holder name - k maheswari
              Refund initiated date-03/08/2000
              Amount-1011rs
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                C
                CHANDRA SEKHAR MURA
                Aug 13, 2020
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                75260820153040099239732 this reference no.related transaction Not shown in my ac.my name is chandra sekhar mura ac no[protected], card no last four digit 0044, united bank of India, buses shibpur brunch, UTBI0BUSF63 transaction through ATM card deduction on 11 may, refund 31 may from Amazon as per amazon send mail.I already contact bank customer care three time they said that no refund amount pending, and they also confirm that they did not get 5850 from amazon at their sever. i complain against united bank of India two time id no 2674327, Julia 24, and 2658413 Julia 5, get no response
                i also complain RBI two time, but two time i get refusal cause i have no document against united bank of India .so please help me
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                  A
                  ankitrana8863
                  Aug 13, 2020
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                  Address: Bhowara machatta chowk

                  Dear sir/mam one of my refund amount 425 which send to my account on 1 august from amzon.in they send to my account they also provide refund reference no. # 74766510216030579416938 and i have waiting almost 10 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

                  Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

                  Date - 1 august 2020
                  Dispute amount - 425
                  Refund reference no._ 74766510216030579416938
                  Account no. [protected]
                  Branch _ bassuura madhubani india
                  Ifsc_cbin0284131
                  Phone no.[protected]
                  +1 photos
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                    R
                    Rahu0015
                    Aug 13, 2020
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                    I purchased borosil thermo steel flask rs 899 from amazon on 29/06/2020 and done full payment by upi but order was cancelled and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given refund reference number #[protected]
                    But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                    Same behaviour by branch also.
                    Don't know what to do
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                      S
                      Shawg786
                      Aug 13, 2020
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                      Refund process by Amazon on 5th August 2020 but refund not yet reflected in my bank account.
                      Refund no is also generated contacted with bank many time but didn't get any solution kindly look forward to this and reflect amount in my bank account as soon as possible.
                      CARD HOLDER NAME :GANESH SHAW
                      CARD NUMBER : [protected]
                      PHONE NO:[protected]
                      GMAIL: [protected]@gmail.com
                      +1 photos
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                        V
                        Venkata Ratnam Anappindi
                        Aug 13, 2020
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                        I have ordered samasung m31 mobile on 10th august, 2020 and completed the payment it has been 3days sonce my order has been placed but till not it hasn't been dispatched. I need to get it dispatched and delivered as soon as possible.
                        Amazon India customer support has been notified about the posted complaint.
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                          H
                          Hari sumithkumar
                          Aug 13, 2020
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                          Resolved

                          Hi sir, I ordered a product of RS. 999 (Qualimate cervical pillow in Amazon on 20th of July, 2020 & I cancelled this order due to personal reason on 31st July, 2020. Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this RRN[3005402150202102509437]and told me to fill charge dispute form but Bank doesn't have such policy. So please kindly respond to this complaint sir.
                          Thanking you.
                          +1 photos
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I rise complaint for refund issue in Indian bank but no response.
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Selviselvaraj
                            Aug 13, 2020
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                            Website: www.amazon.in/gp/your-account/order-details/ref=ppx_yo_dt_b_order_details_o02?ie=UTF8&orderID=40

                            Ordered on 6 August 2020 Order#[protected]
                            delivery date today (13/08/2020) i was paid full amount via netbanking
                            i was ordered one book and door step delivery, delivery boy called and told me not able come your home you come and the materials, i say having 6th months baby so not to able come please deliver to my home but that delivery boy was not response he simply tell cancel your order and material return take our office. amazon customer service is not good
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                              G
                              Gurpreet Heer
                              Aug 13, 2020
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                              Please note that I have ordered 1.5 Ton AC through Amazon.in online mode.
                              through Seller Cloudtail India Private Limited, Poneer City, Gurgaon, Haryana, 122413 IN

                              Contrary to my order of 1.5 Ton AC, I have received Two different Indoor and Outdoor Units of AC pertaining to 1.0 Ton and 1.5 Ton respectively. I have ordered Voltas 1.5 Ton 3 Star Split AC (Copper 183EZA White) while I have received Indoor Unit of Voltas AC Model 123 DZX(R32). I contatced the seller but he denied to attend my complaint stating that correct product have been dispatched. I have asked the vendor to provide me following details:
                              To clarify my claim, Kindly arrange to provide me the billing details of following items:

                              1. 1.5 Ton AC (Voltas 183 EZA) - (BAR CODE - 4512528J20BB81918) CBU CODE - 4502660
                              2. 1.0 Ton AC (Voltas EU 123 DZX) - (BAR CODE 4552622A19LC05505) CBU CODE-4502780 and IDU CODE-4552622

                              Both the units are with me and both belongs to two different Indoor and Outdoor units contrary to Single order.

                              Kindly look into the matter and arrange to replace the item ASAP. Thank.
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                                M
                                Meash
                                Aug 12, 2020
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                                Address: Bangalore

                                I have placed an order from Amazon Show peace, product quality was not good so I have returned, courier guy picked up the product on 9th July, but till now I haven't received refund. When I contacted Amazon support, they said pick up has not been done, we can't process refund... Courier person didn't give me any kind of recipet also... Such fraud company, I will never suggest anyone to shop from Amazon... Worst experience...
                                Order ID[protected]
                                CUSTOMER NAME - RITU
                                1 PRODUCT AMOUNT - 548
                                2 PRODUCT AMOUNT - 799
                                CONTACT NUMBER - [protected]
                                EMAIL ID - Ritusingh.[protected]@gmail.com
                                Amazon India customer support has been notified about the posted complaint.
                                Aug 13, 2020
                                Updated by Meash
                                Till now I haven't received any update on my complaint..
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                                  Hanumantha Rao Taduri
                                  Aug 12, 2020
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                                  Address: 301, Lakshmi Apartment, waltair uplands Visakhapatnam 530003

                                  My order No.[protected]-5665910, Himanshu Handloom women’s cotton nighties. Package INV No.IN-29732 delivered on 10/8/20, contained only one item No.3 mentioned in the Invoice. Item Nos 1, 2, and 4 were missing. Shipment No. AWB[protected]
                                  +1 photos
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                                    R
                                    Richard danish
                                    from Chennai, Tamil Nadu
                                    Aug 12, 2020
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                                    Fake job offer of amazon

                                    Address: 184, Dr. A.K. Paul Road. Behala, Near- Madhya Para Rickshaw Stand, Salt Lake Sector-5, Kolkata-700034. Corporate Office:- Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055.

                                    I received a call named neha Srivastav from amazon and she said you applied for supervisor post in amazon it's a telephonic interview and after one day a man named Rahul Sharma he named himself as amazon hr and they send a call letter and application form it's like amazon call letter and he called me and pay ₹1500 for uniform and shoe and I first I already applied supervisor post in amazon.force.com so that I thought it would amazon agent...
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                                    Chandru Veeran
                                    Aug 12, 2020
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                                    I have ordered a redmi 8a daul mobile with exchange in amazon worth rs:4027/-. And i cancelled my order on the same day and the refund reference number is provided to me but the the is not credited in my account. The refund reference number is 30005402120211064678749. So check the status and refund my amount.
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                                      Shan Shaikh
                                      Aug 12, 2020
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                                      Website: Amazon

                                      I had purchased dress from Amazon but because of its low quality i had return but I had not got refund amazon is saying they had transfer but it had not been credited to my accounnt.
                                      +1 photos
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