Amazon India Complaints & Reviews

I have order firestick and headphone from. Amazon on 6th aug and expected rec'd date was 8th aug. On 8th aug morning i received message that product is delivered, however i have not received it and checked with security also. I have called amazon and have registered complaint, however they have not provided any resolution and complaint number. They said to wait till 9pm 8th aug you will get it, now they are saying wait till 12 aug. I have already paid for the products and want it to be delivered as soon as possible i don't want refund. Please help me get my package as earliest.

Dear sir/ma'am,
Really disappointed that as a prime customer needs to reach you for the resolution.

Made an order on 6 aug 2020 via order #
[protected]. For the same called on 7.8.20 to amazon's customer care to cancel one of the item i. E mi security camera. They told me to keep required one and return the rest out of the same package to the delivery boy.

Did follow the same procedure on date of delivery. But delivery boy told me to keep the both and return via calling to customer care or amazon's app.
But now customer care denied to process the return.
Sir/ma'am what's my fault. I did the same as discussed.
Requesting you to kingly help to process the return request, as the same product is useless for me.
Please kindly help.

Shakti singh
Mail id.. [protected]@yahoo.in

My self vivek jumde i ordered a product
Dagcros men's full sleeve hooded t-shirt worth rs. 399.00 from amazon on 25 july 2020. But my product was not available on amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 25 july 2020at 01:23 pm, but yet i didn't get any message from my bank that for any transaction for rs. 399.00/- i called to amazon and they provide me a reference no.
Refund reference # 30005402080207102344821. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "hsbcn[protected]") so i want to do charge dispute file. My amount is rs. 399.00/- and name - vivek jumde
Mobile no. [protected] my account no. Is [protected] ifsc code - ubin0544060
Please help me to credit my refund rs. 399.00/- in my account. Please file charge dispute. Kindly help.
I am enclosing here mail image which is recieved from amazon.

I ordered aq trading 2300mah mobile battery for lenovo a6600 plus a6600+ bl242 bl-242 on 26-jul-2020 order no[protected] and paid rs 749/-. The battery was not working properly. I placed a return request on 01 aug 20. No pickup is done till date inspite of several reminders. Request take early action.

I have purchased samsung 860 pro ssd order id[protected], serial no s5g7nc0n501648 for which of rs 39000 with 5 years out of warranty.
However samsungindia showing out of warranty,
I dont want this ssd and asked amazon to take it back however are not talkiing it back.

Please help here

Regards
Aritra kundu
Aritra32. [protected]@gmail.com
[protected] [protected]

This is fraud. I ordered a karbon bumper case and they have delivered a normal case that comes with the one plus 8 box. Someone has used the box case and repackaged it as karbonn bumper case. The seller is a fraud, i have initiated a return. I have complained to amazon.
Order date:
07-aug-2020
Order id:
[protected]
Order total:
1, 990.00 (1 item). I am a prime user as well and very disappointed that by this service.

I am sravan from anantapur-515001, andhra pradesh. Recently, i have ordered a oneplus 8 pro mobile and received samsung m31. I received order on 24th july and informed customer care immediately. They took up the investigation and came to conclusion that they are going to provide me with the refund on 28th july. So, they scheduled the pickup for the wrong item sent. The amazon delivery agent came to my home and rejected the pickup saying that they havent received an email from amazon to pickup the wrong item sent. I called amazon again regarding this and they said they would send an email and resolve in 24 hours and scheduled another pickup. But the amazon agent kept cancelling the pickup saying they havent received anything. I have called over 10 times and it's been almost 12 days but still havent received any help. Please help regarding this as the refund amount is not a small one.

I am rohan kumar my mobile no [protected] my refund amount 34900rs my oder no[protected] holding account in punjab national bank. My account have to be credited with refund amount from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.

I am rohan kumar, my email add:[protected]@gmail.com my mobile no :[protected] holding account in punjab national bank. My account have to be credited with refund amount 34900 from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.
Kindly help me.

Tracker id[protected]
Package containing a bottle of olives not delivered since 2 weeks and when i track package i am getting same message sinc3 5 days
Package has arrived in my city mumbai since thursday 30th july at bhiwandi but not yet delivered???

I was send the amount rs1000 my friend on 01.08.2020. Amount not credited but amount debited in my account. After three days my amazon app showing transaction successful. Still now not credited to my friend account and not return to my account also.
Please refund the amount.

I have ordered onion black seed hair oil (Order id[protected] on 20th july and the product delivery unsuccessful by amazon executive, after the whole process they have initiated refund on 28th july and showing a rrn number[protected] on amazon application but still i am wating to get the amount in my bank account, i have connected with canara bank officials and amozon customer care but i am still left without any resolution. Please look into this as its already been 15 days.

Sir,
I have ordered an inverter ups having order id[protected] from amazon. I cancelled this order in the same day due to delay in delivery. After that i have recieved a message from amazon that refund was successful but i did not get any refund that day. It was mentioned in my amazon account that expected credit date is 4 aug 2020 with rrn 30005402130212141363972 and in case we do ont receive the refund by the expected date, please contact the bank's customer care. So i contacted the bank's customer care. But we have not recieved refund yet.
So, refund my money.

Regards
Shreyansh upadhyay
Order id:[protected]
Rnn: 3000540213021214136397

Your amazon.in order refund reference number
Inbox
X

Amazon.in
Tue, aug 4, 1:03 pm (4 days ago)
To me

Hello,

This is to confirm that refund for amount 499 has been successfully processed on 7/29/2020 and the amount should reflect in your account by now.

Refund reference # [protected]

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in

Komal saini

I ordered this product but return it with in return policy time period but amazon didn't provide me refund for this product.

Havent recieved my books and neither any track record is shown in the site

Refund not credited into my account even though the refund generated
Account number [protected]

Order date
01-aug-2020
Order #
[protected]

I have made order of wall poster.
When we make order there always mention amazon delivery, reternable/non retrnable & all are in same color that is blue.
But when i made order apart from nan retrnable amazon deleivery, no contact delivery was in blue color & non retrnable is in grey color.

That mean product is not under criteria of non reternable.

I have attach bothe type of situation where in my product non retrnable is of gray shed & in other all prodcut if that is non retrnable its in dark blue shed

But now since product is of bad quality i want to retrn it.

Amazon is decliing retrn.
Neighter giving my money back.

I have not expected this from amazon as i am very old cyatomer of amazon.

I have ordered vivo x 50 phone vide order id[protected] for rs 35000/- and taken delivery of phone on[protected]. However, when i opened the box i am surprised to see some other damaged phone without backside in vivo x 50 box.
I have requested for return puckup on 02.08.20 and again on 04.08.20,[protected].20 but several times return request cancelled against company return policy. No refund/ repalcement done.

The product is not crispand. Tastes bad like old stock. I received the pack on28..07.20 and complaint lo. Dged on 30.07.20 to miltop through mail and to amazon several times but received no reply sofar. About exchange the product with fresh one and if possible four smallpacksof 250gms even if it costs more