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Amazon India Complaints & Reviews

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Last updated May 6, 2024
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Amazon India reviews & complaints page 285

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J
JK!
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Refund being delayed

Sir,
I jyoti kumari account holder of central bank of india station road gaya bihar branch. I've used my cbi account to receive the refund regarding my amazon returned item of 599 on 17th of june 2020.
Reference number[protected]
I've words with them they said they had been credited to bank yet i've not received it.

I've complained about it to the branch too. Still no action....
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R
raman12zb
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Defective product, harassment

Address:INDIA

This is regarding an asus laptop (Asus vivobook 14 x409ua-ek342t intel core i3 7th gen 14-inch fhd compact and light laptop (4gb ram/1tb hdd/windows 10/integrated graphics/fp reader/1.) that i purchased from amazon. When i started working on it, there were many issues with the laptop. It was not just slow but it kept getting switched off/ hang and i could not use it for a few minutes without interruptions. I called the amazon help desk to...
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S
santosh8051@
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amazon not received my amount

My account num [protected] ifsc code-cbin0280070 bank reg num [protected] and debit card num-[protected] not add my amount...
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A
Anshu_31
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not provided by them

I have ordered a mobile phone battery from amazon on 28 feb 2020. It came and i have requested to return it, the person who delieverd it to me came to pickup the battery next day. But refund was not provided yet so i called helpline and then they said that i have to send that return at my own their courier partner was not supposed to do so. So i have complained them that i havent called the delievry boy and he cannot come to pickup as his...
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A
Ashish@1998
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received by me, but product is delivered

Address:Vill+P.O-Nandalalpur,Baishnabnagar,Malda,732210

Hello there
I ordered a product on amazon pay, this product expected delivery was 25/06/20 but later this delivering availablity 29/06/20, but this product was delivered 25/06/2020.
And this product don't received by me, and the delivery boy or amazon customer care not contact with me
Oder#[protected]
Tracking id-[protected]...
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B
Babita Mohanty
from Siwan, Bihar
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Online shopping fraud

I have purchased ek 009 digital lcd electronic weighing scale from amazon.in on 10th of jun'20. The product received in total damage condition. When i placed return order the pick boy is not taking the product saying it will be deducted from my salary though agreed on damage condition. I have complained many times at customer care of amazon but no one bothered to hear me out and refund my money. Where should i go now???
Order no.[protected]br...
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Website:Amazon.in

I returned few products and same were pickep up from me but the refind has not been issued even after 13 days. Infact om raising teh issue to customer service and writing to ceo amazon my account has been closed and they have denied any refund straight away. Now i neityer have the product nor the money....
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S
Shesadev Moharana
from Bhubaneshwar, Odisha
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Unauthorised Payment of Rs. 40,099/- through my SBI Credit card ending 9735

Sir,

Respectfully I beg to state that on 18.06.2020 an unauthorised payment Rs. 40, 099/- has been made from my SBI Credit card ending XXXX 9735 to PAYTM. The merchant details provided by PAYTM reveals that some one has purchased four Amazon PAY Gift Cards(271731) of Rs. 10, 000/- each by paying the amount from my card. The details of the fraud transaction are as below:

Merchant: Amazon Pay Gift Cards(271731)br...
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divakargowda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to close my account.

They simply have written 'to close the account contact us'. They have not given the 'close account' option in the chat or in the call options. None of their helpline numbers or working. I need to close the account as i will be away from my computer for a long time and will not be using internet. My given contact details are [protected] email [protected]@gmail.com. Please help me to close the account permanently....
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Amazon accepted my payment and took my order but didn't deliver even after 15 days and refunded the money without informing anything. When i contacted customer care, they apologized and requested to place a new order. I tried to shop again but they raised the price to almost double. They are not at all supportive and just blaming the seller.

Ref: order #[protected]
Date: 8 june 2020
Expected delivery...
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I had ordered two sets of lux cozi trunk pack of 5 each and size 95 cms. Order no.[protected]. Order delivered on[protected].

1) received only 9 nos. I. E, 1 number trunk short supplied.
2.) the size ordered 95 cms where as supplied size kis 90 cms. Hence unusable.

I want full qty or order i. E, 2sets of 5 pcs each of size 95 cms asap.

Please let me know when u are arranging to...
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B
Bunnny
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account deducted by 999

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 27th june 2020. Could you please assist me regarding...
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R
Rag3OP
from Hāora, West Bengal
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Refund regarding the boat earphones

Website:amazon.in

I ordered my earphones on 16th june 2020 but i then cancelled after 1 hour. So the transaction happened but i didn't get my money back its been 10 dayss. I need my earphones as soon as possible...
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We ordered havells airoven digi 1500w with aero crisp technology, order id:[protected], order date: 31-may-2020.

First they delivered a malfunctioning product which was over heating. The product's outer shell became so hot once that my mother burned her hand when she held the outer handle to place food in it. We called an d asked for a replacement.
In replacement on 13-jun-2020 they delivered a broken product...
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Dear sir,
I have ordered two 230 Volts Float Switch Sensor for Water Level Controller with 2 Meter Wire on 28th may 2020 and deducted Rs 716 amount from my account. I got courier packet on June 4th .After some time when I opened the courier item I got only one item. One is missing.I will upload the pictures when I opened the packet. So far I didn't get any refund also.

After this incident I send message to amazon and...
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D
dpradip
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

huge disputes on interest deduction in actual against emi & interest breakup declared by amazon while booking of item on no cost emi

Dipa das

Tue, jun 23, 10:06 am (3 days ago)

To amazon-pay, cs-reply,
Hello team amazon,
It's still pending, pl treat this as very very important and urgent.

Thanks,

On tue, jun 16, 2020, 4:09 pm dipa das wrote:

Hello team amazon,
Pl find attached screenshot of my sbi credit card statement where interest on emi charged rs.510.12 which stands...
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S
SHASHI SANJAY RANJAN
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purchase of mobile handset samsung m31

Address:C-117, MILLENNIUM APARTMENTS, Sector-18, Rohini, Delhi-89

I have placed an order of mobile handset samsung m31 vide order id no.[protected] dated 22/06/2020 under exchange offer. Amazon. India has sent a sms on 6.32 am that my phone will be delivered today and after 3 minutes at 6.35am, delivery boy knocked the door for collecting old handset which is to be exchanged. I asked that delivery boy to wait only 5 minutes as i could factory reset my old hand set before handing over to him. But...
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J
Jibu kmr sharma
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refund balance issues

239 rupees have not been deposited in my account yet, it has been 15 days refunded,...
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Website:www.amazon.in

I placed an order from Amazon company on January 05 and my order went to another place due to wrong PIN code number so I canceled the order from my Amazon account and demanded a refund of 299.00 and it was accepted but so far this amount has not been transferred to my central bank. Of India bank account...
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Address:102, Samarth Krupa, E Type, Mangal Kalash Complex , MIDC Road , Cholegaon, Thakurli - East ,421201

Dear Sir / Madam,

Would like to inform you that I had ordered Bodycare Boys cotton Briefs on Jun 21, 2020. As per the tracking ID[protected] the shipment is delivered to Security gate but when I visited to our complex gate there is no shipment for me. I have cheked with my security team too but I have been informed by security that shipment in my name is not received. I do agree that call from your delivery boy came to me...
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