Amazon India Complaints & Reviews

I was orders one JBL Headphone from Amazone first they send me used and old product so return the product and asked for my refund but Amazone sent my Money to their Amazone pay wallet which is completely worthless for me then I request them to send the amount to my Bank account but they completely denied and start harassing me by putting my call on hold for longest time as they can.
Kindly take strict action against that cheaters ..

I had a faulty product delivered by amazon to me and courier partner refused to pickup the order stating it was not particularly stated on the return slip that the item was broken.
I feel amazon are taking the consumers lightly since we do not complain to in the courts.
I feel i should drag them in and get it resolved.
It has been occurring since the 7th of August.

I have not got my refund amount of cancelled order nor i recieved any refund notification or status is this my bank issue bank of baroda or amazon is everytime doing this same thing i want my refund ASAP

I have purchased 3 Amazeus telescopic rail pull out wardrobe clothes as per order No.[protected] and order Item ID [protected] seller Navabharat Consolidation PVT. Ltd. New Delhi .

BUT ITEM DELIVERED ONLY ONE . Phone number of delivery man[protected]. Item delivered on 17.08.2020 and return date was expired on 11.08.2020.

Please refer amazon transaction i'd :d7qycam90000kd4xrj1s, and credit rs3299 to my account.

Guood morning sir/ madam
I'm here to raise a complaint against the bank since I haven't received any information for the online payment that I done through my debit card on 7.08.2020 in Amazon with an amount of 19, 499 and I also have the reference number (402970) attached with it, there is no proper response on this issue in the main branch Tirupattur district, Tamil nadu . So, I request u to process my payment as soon as possible . And need an update regarding this transaction. Thank you

My account has been blocked.i don't know y then I had called and complained
4 time. N given my all information They given me time till 48 hours . today
14 days completed but my account has not unblocked yet.i will try to login
my account on Amazon app & Google Chrome browser but all time show me MORE
INFORMATION NEEDED And my gift card balance near 22, 200. This is my bad
experience with Amazon Please unblock my account soon . [protected]/
[protected]@gmail.com

My account has been blocked.i don't know y then I had called and complained
4 time. N given my all information They given me time till 48 hours . today
14 days completed but my account has not unblocked yet.i will try to login
my account on Amazon app & Google Chrome browser but all time show me MORE
INFORMATION NEEDED And my gift card balance near 22, 200. This is my bad
experience with Amazon Please unblock my account soon . [protected]/
[protected]@gmail.com

Thank you

Waiting for your reply

I had ordered 2qty of the same soap and it is not delivered since 20days then what is the use of being a Prime customer by paying ₹1000/- per year?? If prime customers are treated like this then what about others? That too i had paid it online for the products while placing the order itself.
(Attached screenshots of their commitments)
28th July i had placed the order and Estimated delivery was 1st August then after 1st Aug came they said it would be reattempted shortly in another 3days after that they didnt commit any date and its now only showing that its being late so you can either wait or cancel!!

Are they making customers fool??? Or customers are fool to wait this long to cancel their order and wait for refund???
Making customer wait for 20days and then saying to cancel is a very worst behaviour of Amazon and i m going to raise this issue very seriously. That is the reason i m bringing this issue to consumer complaints forum so that immediate serious actions will be taken on Amazon.

I ordered boat airdrop 441 but i received boat airdrop 201. So can return it. I don't understand why they don't pick up my wrong products. I have been returning this product for 1 week but they are saying that this product is old and i cheat . And they misbehaved with me. They call me but when i talk that i have returned this( wrong item which i have received) thing they declined call before I can say anything!! And they threatening me, i am very disappointed with his behaviour. So I want something to be done against it please sir

I am sorry to give delivery boy picture or video because he could not came front me, only talk by phone. But his phone no is [protected].

Please do something sir...

I ordered a watch from amazon worth Rs. 899/- made payment through debit card. But i haven't received the product and later I applied for refund inreply msg comes that refund issued and will credit the amount with in 3-4 working days till the date amount not credited

I placed a prepaid order on Amazon India's App for 3 products but Amazon delivered me Partial Items in three of them on Yesterday as Today & Amazon's Customer Care Services never answered me. Amazon is one of the Worst Shopping Website and App in our country. I got and still getting worst Fraudulent Activities by worst Amazon. Nobody should place any kind of order on Fraud Amazon.

I placed 7 items from amazon pantry on thr prime day 6 th wednesday. Terms and conditions of amazon pantry is above 1000rs to get 15% cashback with 400rs couple for future. I buyed for 1586rs... I didn't get any cashback. I inform customer service of amazon for past 10days... There all lie.. Some one said after placed it will come... Some one said after dispatched it will come... Someone said after delivery it will come... Someone said it technical issues it will come... Someone said u buy below 1000rs... Someone said u r not eligible because one product is out of amazon pantry... Someone said u r not made payment by amazon pay balance... All are lie... This is the problem is faced. My order i'd of product is[protected]

I am an account holder of canara bank and (Ac no.[protected] i have initiated a refund from amazon for return of product on june 27 but my bank account is not showing any transaction till now and the reference number of that is in below pic

Dear sir/mam I'm ordered in 5th of Aug REDMI 8A dual (sea blue 3GB RAM, 64 GB Storage). Order no. #[protected].
I am just payment done rs. Of 8999 for 6th month EMI 1557.21 Rs. This product delivery date is arriving on 11 Aug to 17 Aug showing in your app.. but I'm Just login currently this product is not showing in your app and no any updates for this product. Plz explain where is my order and which date this product is delivered.
I'm attaching a screenshot of the same in this mail.

Hi,

An unknown charge around 300 rupees is being deducted from my account every month on my icici debit card from the past 6 months. The statement says vsi/amazon stan. The last debit happened on 5th aug 2020.

Can you please look into this?

Hi,

I received this product (Order #[protected] today and packaged was temepered and teared many places.

Yesterday also i received same order in same condition and executive raised request for replacement.

When today i spoke to supervisor mr shanu he said that only package is tempered inside items are not so u can use where i asked can u give me guarantee that package is not having any covid traces? He replied again and again that we are following who guidelines and unable to answer of my simple question.

He does not know how to talk to customer and what should he needs to reply. Rather solving my query he simply said i cannot do anything, just i can raise complaint.

As i am victim and do not have any mistake or involvement in tempring the product and amazon not ready to listen so i am raising complaint here and hope my issue will resolve quickly.

Thanks...

I had tried a lot to claim my pf amount but i am unable to get it. I had faced lot of problems and managed to solve few and one of my problem that i am stucked is when i got to pf portal and after loging in i an unable to get any further step once i click on claim it shows below attached error

Plese help me

Order#[protected]
Delivery boy mobile:+91 [protected]
Delivery boy name : balraj
My name is pavithran and i got a delivery from amazon today. The problem is delivery boy asked me to walk 1.5kms to receive package even after i said i don't have bike to come. Then he started threaten me like if you dont come i will cancel the order and go to next delivery. I don't how he dare to cancel my order without my consent. He came only after that i said to complain about him. He got me so tension. I think he is doing this to every customer in our area. He is standing in some stop and asking every customer to come and get the package. Then i don't know why i am paying delivery charges. Seriously, i am so frustrated after that. I never faced this type of behaviour my previous address. Delivery boys are so king and they will delivery even if it is a remote area (My previous address).
Please take action against him. Flipkart is delivering to my neighbour home. But he cant even trying and threatening me to cancel the order.
Thank you.

Hi... I ordered product of 17499₹ from amazon on 6 aug 2020 and payment is done by atm card and i was cancelled that product to amazon on 6th augustthey told amount is transformed they are sent rrn no 460033 but still amount is not credited to my account. It's nearly one week over stil amount didn't reflected in my account. I was visited the the home bank maneger told with this number we can't check the status of refund please go through the amazon. So please go through it. Please help me
Thank you.