Amazon India Complaints & Reviews

I placed 7 items from amazon pantry on thr prime day 6 th wednesday. Terms and conditions of amazon pantry is above 1000rs to get 15% cashback with 400rs couple for future. I buyed for 1586rs... I didn't get any cashback. I inform customer service of amazon for past 10days... There all lie.. Some one said after placed it will come... Some one said after dispatched it will come... Someone said after delivery it will come... Someone said it technical issues it will come... Someone said u buy below 1000rs... Someone said u r not eligible because one product is out of amazon pantry... Someone said u r not made payment by amazon pay balance... All are lie... This is the problem is faced. My order i'd of product is[protected]

I am an account holder of canara bank and (Ac no.[protected] i have initiated a refund from amazon for return of product on june 27 but my bank account is not showing any transaction till now and the reference number of that is in below pic

Dear sir/mam I'm ordered in 5th of Aug REDMI 8A dual (sea blue 3GB RAM, 64 GB Storage). Order no. #[protected].
I am just payment done rs. Of 8999 for 6th month EMI 1557.21 Rs. This product delivery date is arriving on 11 Aug to 17 Aug showing in your app.. but I'm Just login currently this product is not showing in your app and no any updates for this product. Plz explain where is my order and which date this product is delivered.
I'm attaching a screenshot of the same in this mail.

Hi,

An unknown charge around 300 rupees is being deducted from my account every month on my icici debit card from the past 6 months. The statement says vsi/amazon stan. The last debit happened on 5th aug 2020.

Can you please look into this?

Hi,

I received this product (Order #[protected] today and packaged was temepered and teared many places.

Yesterday also i received same order in same condition and executive raised request for replacement.

When today i spoke to supervisor mr shanu he said that only package is tempered inside items are not so u can use where i asked can u give me guarantee that package is not having any covid traces? He replied again and again that we are following who guidelines and unable to answer of my simple question.

He does not know how to talk to customer and what should he needs to reply. Rather solving my query he simply said i cannot do anything, just i can raise complaint.

As i am victim and do not have any mistake or involvement in tempring the product and amazon not ready to listen so i am raising complaint here and hope my issue will resolve quickly.

Thanks...

I had tried a lot to claim my pf amount but i am unable to get it. I had faced lot of problems and managed to solve few and one of my problem that i am stucked is when i got to pf portal and after loging in i an unable to get any further step once i click on claim it shows below attached error

Plese help me

Order#[protected]
Delivery boy mobile:+91 [protected]
Delivery boy name : balraj
My name is pavithran and i got a delivery from amazon today. The problem is delivery boy asked me to walk 1.5kms to receive package even after i said i don't have bike to come. Then he started threaten me like if you dont come i will cancel the order and go to next delivery. I don't how he dare to cancel my order without my consent. He came only after that i said to complain about him. He got me so tension. I think he is doing this to every customer in our area. He is standing in some stop and asking every customer to come and get the package. Then i don't know why i am paying delivery charges. Seriously, i am so frustrated after that. I never faced this type of behaviour my previous address. Delivery boys are so king and they will delivery even if it is a remote area (My previous address).
Please take action against him. Flipkart is delivering to my neighbour home. But he cant even trying and threatening me to cancel the order.
Thank you.

Hi... I ordered product of 17499₹ from amazon on 6 aug 2020 and payment is done by atm card and i was cancelled that product to amazon on 6th augustthey told amount is transformed they are sent rrn no 460033 but still amount is not credited to my account. It's nearly one week over stil amount didn't reflected in my account. I was visited the the home bank maneger told with this number we can't check the status of refund please go through the amazon. So please go through it. Please help me
Thank you.

There was ₹ 100 cashback offer from amazon on buying of minimum 500 grocery items in amazon pantry. As per their offer i order items of price. I ordered the items on 11 aug 11 pm before ending the offer. The validity of the offer was till 12 am, 12 august i. E. Within 11.59 pm on 11th august.
I have collected the coupon before order. The eligibility of the offer on amazon app was successful. But till now (I am writing this), 15th august, no cashback is credited.
I already contacted amazon customer care service. But they told that the cashback is only elegible on first order in amazon. But there was no terms and conditions related the first order in that section. I am also attaching the mail which i received. All conditions was full filled. But no cashback is credited.
Please verify this.

I ordered infinity bluetooth speaker from amazon.in and its not matching the the quality and needs
Now when i’m trying to return it then they are denying for return and are only doing replacement.
But i’m getting a much better product at lesser price but they are forcing me to use the product.

Dated: 14th august 2020, time: 5:50 pm.

I suddenly received an sms from my hdfc credit card that a transaction amount of rs. 748.75 has been deducted from amazon digital. I quickly logged in to my amazon account and found that there are no new orders, however, the above mentioned amount had been deducted from my hdfc credit card account. I also found that my registered email address has been changed to some foreign non-indian domain: '[protected]@malchikzer. Cf' and a new foreign non-indian address has been registered as primary address: '549 5th st omaha, il[protected] united states'.

The sms that i had received from hdfc credit card department reads like this "alert: you've spent rs. 748.75 on credit card xx8858 at amzn digital on[protected]: 17:50:25. Avl bal - xxx..."

Please suggest and advice me what should i do next and how do i get my money back?

Regards,
Mithun paul.
Registered email address: [protected]@yahoo.com
Registered mobile number: [protected]

I didn't get refund of ₹439 from amazon india, even after due date (9th august, 2020) is gone.
Refund reference number:
75503720218041362259235

Cheating by your company

On august 5, i made an online payment of electricity bill via amazon pay by card payment and the amount is debited from my account but then the transaction failed and cancelled and the refund is expected to credit on my account on august 10. Till now the refund is not reflected on my account and if this case happens amazon made an alert to contact banks customer care and mention the rrn number. So i did call and spoke to one of your officer and they said to raise a complaint. I hope my refund will receive on my account asap

Trying to reach amazon but it does not respond to the query. Need to get a gst invoice towards the purchase made online in my company name instead of my personal name.

I return the product on 28th july and still did not get the refund though amazon says they have refunded i have talked to customer care many times but did not got the refund
Reference id-30005402100204203476038

Sir amazon initiated a refund for 1011rs on august 3rd 2020 and they send a notification about successful refund of amount with reference number i entered below this.. The deadline one 10 working days also passed but still now the amount is not reflected in my account i contacted bank but they said they cant help with reference number and also added they are not responsible for this. I facing this issues sir kindly make another payment for me or rise dispute from your side.. Don't let me wait to long it's just ur fault ur transaction is not perfectly reached me please make the pending payment reflect in my account as soon as possible
Account no[protected]
Reference no-30005402170205130570996
Debit card no-[protected]
Account holder name - k maheswari
Refund initiated date-03/08/2000
Amount-1011rs

75260820153040099239732 this reference no.related transaction Not shown in my ac.my name is chandra sekhar mura ac no[protected], card no last four digit 0044, united bank of India, buses shibpur brunch, UTBI0BUSF63 transaction through ATM card deduction on 11 may, refund 31 may from Amazon as per amazon send mail.I already contact bank customer care three time they said that no refund amount pending, and they also confirm that they did not get 5850 from amazon at their sever. i complain against united bank of India two time id no 2674327, Julia 24, and 2658413 Julia 5, get no response
i also complain RBI two time, but two time i get refusal cause i have no document against united bank of India .so please help me

Dear sir/mam one of my refund amount 425 which send to my account on 1 august from amzon.in they send to my account they also provide refund reference no. # 74766510216030579416938 and i have waiting almost 10 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

Date - 1 august 2020
Dispute amount - 425
Refund reference no._ 74766510216030579416938
Account no. [protected]
Branch _ bassuura madhubani india
Ifsc_cbin0284131
Phone no.[protected]

I purchased borosil thermo steel flask rs 899 from amazon on 29/06/2020 and done full payment by upi but order was cancelled and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given refund reference number #[protected]
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do