Amazon India Complaints & Reviews

My order no 402-[protected] and track Id no[protected]
Above order not delivered but status is show the delivered . customer care is not supported and many times link not connected

I ordered a Redmi phone in a EMI payment option (order #[protected].
Item delivery was on expected date ie 20/07/2020. But the delivery boy is not ready to deliver in my door step because of the ambiguity in my land mark. The land mark I given was a church name. But the delivery boy went to a another church in the same name. He call me to receive the item from the wrong place. From his phone call I understood that he was aware of the two churches with same name but he didn't give me a call before he reaches the wrong place. His behavior was very rude and he travel me a lot of distance again from the place he supposed to be wait. His name is Sabin. These type of person is not suit for a reputed company like Amazon. So I expect a strict action against this delivery boy. I am a Amazon customer since 2011. If I get these type of rude experience again from Amazon delivery boy then I force to stop using Amazon.

I have made full payment of rs 455.00 online for the book, icse physics - 6, 2019 ed., viva education on 18 june 2020. The said book was supposed to be delivered by amazon latest by 8 july 2020. Two weeks have passed, neither amazon has delivered the book nor responding to my query. They should immediately send me the book or else refund the amount with compensation for the delay.

I cancelled order on 5 july and i got a mail refund initiated on 8 july but till now i did not get any refund

As you can see amazon finally becomes what they wanted to be. Taking customer money without giving services, closing their accounts. It's totally unfair and injustice done with me.

I have a right to speak, i have a right to get my money back.

Amazon becomes very rude for genuine customer, kare koi bhugate koi.

Also taking my 720 rupees won't make you rich mr. Jeff... It will make you weaker.

I think it's time to boycott amazon too just like tiktok, because people working in amazon are not trustworthy at all.. And i wish amazon ka naamo nishaan bhi nahi rahe india ki market me.. Aaye bade firangi chor.

Help kar sakte ho toh kariye meri to get my money back, else phir kya kar sakte hai.. Yeh india hai middle class insaan ko toh dabaya hi jaata hai afterall.

I ordererd for iball decibel bt headset in the month of may. It stopped working in june. I went to the service center and they found that there is no serial number on the product. It's not even there in the invoice. Complaint no. [protected] was raised on 2nd june. But there is no resolution given even after 20 days.

I had purchased bean bag and i received it without beans, second order was for liberty sleepers, both the times my experience from good went to worse. While returning the goods i would have got refund in my bank, but it was posted on your amazon card, which clearly indicates your unethical practice for business.

I had to do forced buying to adjust my amount... Why?
If you have taken cash, then refund cash in bank, but your refund page to put bank info is greyed out, so to get amount in your amazon card, which means you are looting us for our hard earned money.

I always preferred my friends and family to buy from amazon, but now this will not happen in future.

You lost number of customers for this malpractice.

I had purchased a new headphones (Boat rockerz 235z fast charging wireless blutooth of boat brand from amazon (Amazon.in) with warranty of 1 year. After a usage during which the period to return in amazon is completed, the button stopped working while switching off the earphone button.

Now its showing the shipment status as whhandover on the site.

Shipping id :[protected]

My email id : [protected]@gmail.com

Purchasing date of the product : 20/02/2020

I raised a complaint (Complaint ticket number [#1163306] on 13th june 2020) with the boat brand selling in india with name
(Imagine marketing private limited) located at :
131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
Goregaon (E), mumbai - 400 063. India

Phone: +[protected] / 42102409 / 42102403
Email: [protected]@imaginemarketingindia.com

And have been sending emails since then, but they are not responding and are not taking any action either.

Please help me get a replacement or a refund.

I have ordered a product of rs.188 from amazon. Please refund my money as soon as possible

In the process of online KYC Verification by PayTm, I observed that my Debit Card was fraudulently used by the Verifier to make purchases on Amazon. The purchases have been shown below. There were three transaction on Amazon Pay. Accordingly, my Bank account was also debited by Rs. 10, 000.00 + Rs. 68, 300.00 + Rs. 10, 000.00

19JUL20 ELECTRO 03:43:46
IN364880INR 10000.00
Amazon Pay
A89507800
ATM

19JUL20 ELECTRO 03:43:46
IN264819INR 68300.00
Amazon Pay
A89507799
ATM

19JUL20 ELECTRO 03:43:43
IN264850INR 10000.00
Amazon Pay
A89506538
ATM

I therefore request you to investigate the fraud and cancel the above purchase transactions so as to return the money to the proper account.

Should you need further details, please do not hesitate to contact me on [protected].

I bought Fiat Punto Evo car body cover on 30-May-2020. but now cover was fully damaged and spoiled. Really i fed up in this Product. This is the first time in this insedent so please consider my inner feelings. kind the needful of my favorite benefit.

If it is possible please change or rectify my problems

Thank you for your reply

On 09, July 2020, I bought a product from Amazon for RS. 13999 with bank reference ID[protected] but transaction failed and the amount is deducted from my bank account. I have not received my money back yet from Amazon.

I have return the ordrer and the courier boy come and check the order with the image in his phone and he picked up. But now company is denieng to refund the amount.

I would like to inform you that amazon.in has closed my account for no reasons. All they have mentioning while i try to login is that my account has been closed due to misuse of amazon services.

My amazon number is [protected]

Why would i do such things to get my account closed? I've added 720rs recently to buy grocery through amazon..

Now i'm being stucked with closed account in which it having balance..

For amazon information, i have never done a single mistake on amazon till now, all i tried to login amazon into amazon application for upi offer. They want reverification of mobile number, so i tried many times to re activate. Otp also coming, but every time it failed to be verify.

Kindly tell them, to re open my account as i'm having 720 rupees, and i did nothing wrong..

Regards,
Manisha

I have purchased last days 3 gym equipment from amazon. Unfortunately order is returned 3 item & its payment is 1691, 949, 1000 rupees. Return all amount initiated to my account from amazon. But not reflecting amount in my account from indian bank.

I will order a iball hybrid 16 gb pen drive on 07 july 2020 money deducted but payment has been declined by amazon.in although my money is not refund in my bank account. My bank account number is [protected] and my mobile number is [protected]
Amazon provided me refund reference number[protected]. Please solve my query and provide my refund as soon as possible i request to syndicate bank.

Please don't send such irresponsible and unhygienic person for delivery. The delivery guy was too rude, shouted and snatched the packet while i was trying to pay online. I was just checking the amount as it was cod. He yelled return the package, took the packet from me and when i requested it is necessary, he shouted again go and bring cash if you need this else return the package.

I also noticed his face mask hanging half way through chin. During this pandemic i would request you to not send such people. No use of sanitizer before handing over the parcel. Such an arrogant person. No sense like there should be no touch delivery. He didn't even use gloves and he is coming in direct contact when delivering the parcel.

I ordered mobile phone on 7th July 2020, they cancelled my ordered. They sent me a message that " the money had credited to your account".but still I didn't get the money back..They just simply gave refund reference number.I don't know how to proceed further

Haven't received a refund of ₹699 and ₹459 from amazon but they assure it has been processed on their end. I'll share their notification below :-
Refund date : 12-july-2020
Reference no. :[protected],[protected]
Purchasing date : 07-july-2020 (COD)

Account no. : [protected]
Name : kusum lata
Mother name : prembati
DOB : 14-april-1978
Ph. No. : [protected]
Bank name : Allahabad bank (sainik colony) faridabad

Amazon Delivery Boy speak like rude and in pathetic way and calls almost 5km to 30 km long to take the products which highlight to amazon team.

They also says that the issue has been escalated to higher authority but nothing happens. I have face multiple time same issue but still amazon escalation is incapable to solve the issue due to which customers have to bear.

Finally i got ticket number for recent product with same issue Ticket number - [protected] order number (ORDER #[protected], ORDER #[protected].

Please help us and take serious action.