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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 288

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D
Dhivya sagiraju
Aug 11, 2020
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I have ordered a saree through amazon using karnataka bank debit card after some time yourself (Amazon) have only cancelled my order, but money is not credited in to my account from past 23 days.

Even after so many follow ups with bank & your customer care executive, the issue of refund of rs.1555/- is not yet solved.

Please kindly resolve the issue & do the needful immediately.
Amazon India customer support has been notified about the posted complaint.
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    Shubham Udaysinh Mohite
    Aug 11, 2020
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    Address: A / P Sakharwadi ( Pimpalwadi) Teh - phaltan, Dist - satara

    I am placed the order of hyperadam bag of 899rs and cancel instantly, i pay money through amazon pay balance. Give me my money please
    Amazon India customer support has been notified about the posted complaint.
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      A
      Ajay_gupta23
      Aug 11, 2020
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      I have ordered a product of rs 173 from amazon. Please refund my money asap
      Amazon India customer support has been notified about the posted complaint.
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        L
        Lavanya.D
        Aug 11, 2020
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        Address: 5, Balaji layout Rajiv Gandhi road Ganapathy

        Order id :[protected]
        Rrn : 30005402190211141609001

        This is my order details. I had ordered it on 5th but due to some reasons i cancelled my order. I have talked to the customer support of amazon and they have said that they have already sent the refund amount to the bank, but still the refund amount has not been reflected in my account. So, kindly please check the status and notify me.

        Thankyou,
        Lavanya. D
        Amazon India customer support has been notified about the posted complaint.
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          K
          Kitabintebook
          Aug 11, 2020
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          Amazon initiated a refund of rs2914 at the cancelation of crompton mixer grinder. It's 24 days. Till now amount not credited. Reference number:986722
          Amazon India customer support has been notified about the posted complaint.
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            R
            Riyasinhahahaha
            Aug 11, 2020
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            I ordered a phone in exchange worth rs. 4, 949. But then the delivery guy told us that he can't accept my old products as it had a little scratch, then he told us we will get the refund. It's been 15 days we didn't got anything, amazon says that the refund was initiated long ago but my bank didn't got anything from them. I want my refund money back!!

            Bank name - punjab national bank

            Refund reference number - 75503720210041203663643 (For original price rs. 4849)

            75503720210041204845983 (For pick up charge rs. 100)
            Amazon India customer support has been notified about the posted complaint.
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              B
              Bondala Deeksha
              Aug 10, 2020
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              Website: www.amazon.in/prime

              Its been more than 4months and i have still not received my refund. I contacted amazon customer service and they told me that they initiated the refund, but the money has still not shown in my account.
              They also provided me with a refund reference number and said me to visit my bank but due to lockdown it is not possible for me to visit my bank branch right now.
              The refund reference number is[protected].
              My bank account is in sbi.
              I will be getting an amount of rs.1399
              Amazon India customer support has been notified about the posted complaint.
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                N
                Nandhini Monish
                Aug 10, 2020
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                I haven’t received my money from bank end which is processed by amazon.

                I have got the reference number from amazon..

                Please check from bank end to credit amount.
                Amazon India customer support has been notified about the posted complaint.
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                  D
                  Aug 10, 2020
                  Resolved
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                  Resolved

                  Address: Baripada
                  Website: Www.amazone.com

                  Sir
                  My money not refund for amazon
                  Aug 10, 2020
                  Complaint marked as Resolved 
                  My money is not refund Amazon
                  Amazon India customer support has been notified about the posted complaint.
                  Aug 10, 2020
                  Updated by [email protected]
                  My money is refund

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                    T
                    triton-intl
                    Aug 10, 2020
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                    We had registered our company account with amazon business and bought oneplus 8 8gb/128 gb phone with order #[protected] on 29th july. There was nothing showing gst credit related when buying. We then placed another order after 15-20 mins and reaised it was showing gst credit options with different buyers. So we had chat with a customer executive for the same and he assured we will get gst credit. We could have cancelled the order and ordered again with gst credit. When we received the invoice our accounts department discovered our gst information was not used and we left feedback with seller. Seller said contact amazon customer service. When we contacted them on 08th august they said it is not possible. Please find the attached images of chat with customer service agent.
                    Amazon India customer support has been notified about the posted complaint.
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                      H
                      harini jayasankar - A
                      Aug 10, 2020
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                      Address: no.8 srinivasapuram pradhabha simapuram thanjavur

                      The refund money which is not return bank after i cancelled
                      Amazon India customer support has been notified about the posted complaint.
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                        H
                        Harun Aliya
                        Aug 10, 2020
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                        में amazon का रेगुलर ग्राहक हु।
                        मेरा नंबर [protected] है।

                        मेरा amazon account block / hold करदिया है
                        मेने कई बार शिकायत दर्ज करवाई लेकिन कोई मेरा प्रॉब्लम सॉल्व नही करते।
                        प्लीज मेरा amazom account चालू करवाये।
                        Amazon India customer support has been notified about the posted complaint.
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                          D
                          dabo
                          Aug 10, 2020
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                          Address: 1337 n gibson ave
                          Website: DescriptionPOS DEBIT AMZN Mktp US Amzn.com/bil WA Amount−$27.81

                          Charges on my bank card i did not purchase
                          Amazon India customer support has been notified about the posted complaint.
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                            B
                            Bhranti banker
                            from Bardoli, Gujarat
                            Aug 9, 2020
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                            [protected] is my order id

                            Product of esquire mop stick i order and use of only 4 time its broken in middle

                            Return windows closed.in 10 days but warranty period is 3 month

                            I want refund rs 289 thats its
                            Amazon India customer support has been notified about the posted complaint.
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                              G
                              Girdhar Aman
                              Aug 9, 2020
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                              I have ordered desinoor a beautiful fancy designer kurta palazzo set on reyon fabric in maroon color with siroski work on 20 jul 20 vide order no[protected] and paid rs 995/-. I have returned the product. Same was picked up on 27 jul 20. Refund of rs 995/- has not been received till date. Inspite of several reminders. Request resolve the issue as soon as possible.
                              Amazon India customer support has been notified about the posted complaint.
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                                A
                                Aishwarya Lonkar
                                Aug 9, 2020
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                                Address: Amazon India
                                Website: www.amazon.in

                                Hello sir/mam,
                                My name is aishwarya lonkar. I didn't got my refund amount of rs 297. Amazon already initiated my amount on 31st july 2020 but still that amount isn't reflected in my bank statement. Please help me for this.in giving some information & a screenshot. Please check below attachment.
                                Thank you!
                                Account no-[protected]
                                Bank ifsc code-cbin0280672
                                Refund refference no-5962012990776698906096
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sanket S Pawar
                                  Aug 9, 2020
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                                  I have order firestick and headphone from. Amazon on 6th aug and expected rec'd date was 8th aug. On 8th aug morning i received message that product is delivered, however i have not received it and checked with security also. I have called amazon and have registered complaint, however they have not provided any resolution and complaint number. They said to wait till 9pm 8th aug you will get it, now they are saying wait till 12 aug. I have already paid for the products and want it to be delivered as soon as possible i don't want refund. Please help me get my package as earliest.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    shakti singh66
                                    Aug 9, 2020
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                                    Dear sir/ma'am,
                                    Really disappointed that as a prime customer needs to reach you for the resolution.

                                    Made an order on 6 aug 2020 via order #
                                    [protected]. For the same called on 7.8.20 to amazon's customer care to cancel one of the item i. E mi security camera. They told me to keep required one and return the rest out of the same package to the delivery boy.

                                    Did follow the same procedure on date of delivery. But delivery boy told me to keep the both and return via calling to customer care or amazon's app.
                                    But now customer care denied to process the return.
                                    Sir/ma'am what's my fault. I did the same as discussed.
                                    Requesting you to kingly help to process the return request, as the same product is useless for me.
                                    Please kindly help.

                                    Shakti singh
                                    Mail id.. [protected]@yahoo.in
                                    Amazon India customer support has been notified about the posted complaint.
                                    Aug 09, 2020
                                    Updated by shakti singh66
                                    Dear Team,
                                    Really thankful for the updates.

                                    The same has been resolved by the Amazon by today itself.

                                    Thanks again

                                    shakti singh
                                    Dear Team,
                                    Really thankful for the updates.

                                    The same has been resolved by the Amazon by today itself.

                                    Thanks again

                                    shakti singh
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                                      V
                                      VIVEK JUMDE
                                      Aug 9, 2020
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                                      Address: India

                                      My self vivek jumde i ordered a product
                                      Dagcros men's full sleeve hooded t-shirt worth rs. 399.00 from amazon on 25 july 2020. But my product was not available on amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 25 july 2020at 01:23 pm, but yet i didn't get any message from my bank that for any transaction for rs. 399.00/- i called to amazon and they provide me a reference no.
                                      Refund reference # 30005402080207102344821. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "hsbcn[protected]") so i want to do charge dispute file. My amount is rs. 399.00/- and name - vivek jumde
                                      Mobile no. [protected] my account no. Is [protected] ifsc code - ubin0544060
                                      Please help me to credit my refund rs. 399.00/- in my account. Please file charge dispute. Kindly help.
                                      I am enclosing here mail image which is recieved from amazon.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Nisha Girdhar
                                        Aug 9, 2020
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                                        I ordered aq trading 2300mah mobile battery for lenovo a6600 plus a6600+ bl242 bl-242 on 26-jul-2020 order no[protected] and paid rs 749/-. The battery was not working properly. I placed a return request on 01 aug 20. No pickup is done till date inspite of several reminders. Request take early action.
                                        Amazon India customer support has been notified about the posted complaint.
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