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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 287

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A
akhil.rishu007
Jul 31, 2020
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I have order an item of rs2099 of order no[protected] on 29-jun-2020 and i have return it on 04-july-2020 and amazon had initiated my refund 0n 04/07/20 refund reference number 295994. But the issue is that till date the refunded amount of rs2099 had not reflected on my bank account card no last four dfigits are 7025 (The same account is used for whole process i. E for purchasing and refunding). Kindly solve my issue as soon as possible.
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    M
    Martin Rosenthal
    Jul 30, 2020
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    My current mc statement includes from amazon prime mj2z76092 for $129.23 transaction date july 7, posting date july 8
    I have no record of this.

    Below you ask for country. Unknown is the correct answer but you forced me to choose something
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      S
      Syam.tibco
      Jul 30, 2020
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      Address: Arundelpet, 12 th lane

      We orderd (Ordered on 19 March 2020 Order#[protected]
      ) a product gas hob nearly 5 months back and that is was delved with broken peace.we returned this product immediate and they promised to re-delivery of new item. we called them in middle of lock down they told they will deliver the item after lock down. we called them In June after lock down i.e 15 june 2020 they told order was canceled by my self, we told we are waiting for that product from 4 months due to software problem they cant re create new delivery . as the supervisor told we cant care for you order we wont send money . we called multiple times they are postponing to re pay my money deliberately, so here i lost my valuable time, my money and trust on this firm so please help people in India to over come from this corporate argent behaviours . and please teach them the value of time to those companies.

      Replacement Order :[protected]
      Attached Screen shots for your referance

      the answering team not provided the respnce good
      +2 photos
      Amazon India customer support has been notified about the posted complaint.
      Aug 27, 2020
      Updated by Syam.tibco
      Still no response From Amazon Team,
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        E
        Er. Bala
        Jul 30, 2020
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        Address: 15/19W, KARUPPASAMY KOVIL SOUTH STREET

        21 July I'm buy brand new tv mi buying amount 12499/- still now not received
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          V
          VASANTHAN PALANI
          Jul 30, 2020
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          Sir/Madam,

          I ordered two smart watched in amazon and paid 3998 rupees via amazon BHIM pay on 09.07.2020

          They are promised to delivery on 15.07.2020 but still not product received . Details below

          Order No[protected]
          Order date - 09.07.2020
          Sold by - Neeraj kumar watts

          Invoice no - IN-3
          Invoice details - RJ-[protected]-2021
          Invoice date - 09.07.2020
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            K
            K. SOMASEKHAR RAJU
            Jul 30, 2020
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            Website: e-mail

            Hello,

            This is to confirm that refund for amount 249 has been successfully processed on 7/17/2020 and the amount should reflect in your account by now.

            Refund Reference # 659110

            Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

            Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

            For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

            Thanks for choosing Amazon.in
            +1 photos
            Amazon India customer support has been notified about the posted complaint.
            Jul 30, 2020
            Updated by K. SOMASEKHAR RAJU
            refund
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              G
              Gùddîê Ñürsãt
              from Kolkata, West Bengal
              Jul 30, 2020
              Resolved
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              Resolved

              Address: Berhampur

              This product was scheduled to arrive yesterday(29.07.2020) but was not delivered, And later the DELIVERY ATTEMPTED status was updated, the status was updated without CALLING or CONTACT me for order delivery. I had got delivery RESCHEDULED after talking to an amazon executive yesterday(29.07.2020) for today's(30.07.2020) MORNING time but today the product has not been delivered even when this product has reached our location. It is midday but still not updated OUT FOR DELIVERY nor has anyone contacted me for this.
              Order id[protected].
              +1 photos
              Aug 1, 2020
              Complaint marked as Resolved 
              Not solved
              Amazon India customer support has been notified about the posted complaint.
              Aug 01, 2020
              Updated by Gùddîê Ñürsãt
              I haven't received my order
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                A
                Aakash Ratiya
                Jul 30, 2020
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                I haven't received my refund
                Date & time -6.06 pm on 19 july
                Bank reference id-30005402020201184428183
                Kindly refund my amount, initiated by amazon

                Regards ..aakash ratiya

                (Account no.[protected])
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                  V
                  Vishal8989
                  Jul 30, 2020
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                  Respected authority,
                  I am a customer of your bank and my account number is [protected] and I purchased a product from Amazon and it cancelled due to recent lockdown issue company refunded money on 1st july but not received yet. The transaction id is
                  3000540184017814438043. Please help me as possible as.
                  Thanking you
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                    S
                    S K Aakhash
                    Jul 30, 2020
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                    I have ordered the Bosch GCL 25 line laser, with pod option but the delivery man who came with it had refused to accept cash and gone away with that item but, the option in that pod has mentioned that, can pay with cash, this was the worst incident I have faced with amazon faculty ever.
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      Renu Arora 223
                      Jul 30, 2020
                      Resolved
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                      Resolved

                      I bought tata sky new connection on 20 july from amazon.( East delhi)
                      Order no is[protected]
                      The service center install duplicate dish in my home. Please help me for this. I want original dish. Kindly replacement with original tata sky dish or refund my money. Please help me.

                      Contact : [protected]@gmail.com
                      +1 photos
                      Jul 30, 2020
                      Complaint marked as Resolved 
                      I want original tata sky dish or refund my money.
                      Amazon India customer support has been notified about the posted complaint.
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                        G
                        Ganesh Chinchole
                        from Pune, Maharashtra
                        Jul 29, 2020
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                        Amazon charged on their products more than MRP during lockdown period

                        I purchased a laptop (model no: 20RAS0MA00) from Amazon on 12th July with amount Rs 79, 999.00/- and it was delivered on 17-July-2020. When I was removed amazon box packing then I checked that on the box label the MRP was Rs 72, 081.00/- which is less than the invoice amount. Today, I checked the more reviews and found that I am not the only one customer, there are many customers and they are fighting with sellers and amazon team but still,...
                        +2 photos
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                        B
                        Brent
                        Jul 29, 2020
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                        Address: 2915 Island Home Avenue, Knoxville, TN. 37920

                        The charge is for 14.22 and i didnt charge anything for this amount on this date. The code was mj3w168to.
                        Please put back onto my visa credit card. Thanks
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                          N
                          NUTHAKKI RAJESH
                          Jul 29, 2020
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                          Website: Www.amazon.in

                          I have bought a broom in amazon as they showed mrp 350 over the display actual the mrp on broom was 280.. Please take necessary action
                          +3 photos
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                            A
                            Jul 29, 2020
                            Resolved
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                            Resolved

                            Address: 257/5 surya vihar, Agwanpur faridabad, Haryana
                            Website: Amazon online shopping

                            I have ordered phone from amazon but after some days i ask for refund and amazone provided successful refund they said but bank has not cleared amount and then i call costomer care than they clearly refuse to tell anything and said this is not their fault and not ready to listen anything and amazon care also not taking responsibility of money Rs 16519 please help me its urgent and nobody taking responsibility of money please help ass soon ass possible
                            +1 photos
                            Aug 3, 2020
                            Complaint marked as Resolved 
                            I got my refund thank you so much
                            Amazon India customer support has been notified about the posted complaint.
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                              B
                              Bhagwat Pershad and sons
                              Jul 29, 2020
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                              Address: BHAGWAT PERSHAD & SONS 353, BHOLA NATH NAGAR, SHAHDARA DELHI 32 PH 01122304582

                              1.We purchased new Sanyo LED model XT-32A170H thru Amazon Business portal vide invoice no. SDEI-159620 dt 19.03.20, it was delivered on next day.sold by cloudtail India P. Ltd.

                              2. When Installation engineer came on 21.03.2020 he said that google chrome app is not supported with this model LED and he advice us to file a complaint to Amazon.

                              3. After making complaint to Amazon an email received that appointment with service engineer is fixed on 23.03.2020.

                              However 22.03.20 was announced as JANTA Cufew day by PM, followed by commencement of LOCKDOWN in Delhi was announced by Delhi CM on same day on 22.03.2020 so service engineer did not come on 23.03.2020.

                              4. After covid lockdown 1-2-3-4 a new complaint was lodged on 15.06.2020 and a person from Sanyo came to our office to resolve the matter but after trying his best he said that " GOOGLE CHROME APP AND SOME RELATED APP ARE NOT DOWNLOADABLE AND NOT SUPPORTED TO THIS LED MODEL Sanyo LED model XT-32A170H. inspite of the fact that it is clearly mention in booklet (Copy of Service booklet as well as Job sheet showing inability in this model is also attached)

                              Our purpose to purchase android LED is defeated.So we initiate return and refund process with amazon, we email amazon regardinf return this and refund Rs. 11049 in our same pnb bank account from where payment was made to amazon.

                              But after so many email amazon always reply with internal refence no. only not UTR. REFUND REFERENCE NUMBER # [protected] no payment was shown in our pnb account till today 28.07.2020

                              After more than 10 emails[protected] TO 28.07.2020 to amazon as well as to pnb bank customer care regarding refund thru charge dispute creation in pnb as amazon adviced in every email, but refund not came in our account copy attached

                              But still waiting refund amount Rs. 11049/- from amazon to pnb. We request you to allconcerned to get our amount refunded in our pnb account as early as possible. mobile [protected]
                              +5 photos
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                                L
                                legalabhi
                                Jul 29, 2020
                                Resolved
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                                Resolved

                                Dear amazon. It has been a long time to be connected in the terms of online shopping. But this time we had a very worst experience. I ordered a mi basic earphones with the order no.[protected] order date 26 jul, 2020 for addressed to a place in fatehpur district, uttar pradesh.

                                As we have called the delivery person for the delivery time and other details. He initially said that he forgot the package and later told us that he has the package and will deliver it by same day. He came and called us.. We helped him navigate to the address. When he came he started shouting and abusing for poor navigating. Although our residence is near to the main road, he himself was of loose mind and confused one. Please look into the seriousness of the matter and take strict action so that such kind of humiliation should not be experienced by any customer.

                                Hoping for the quick and serious action.

                                Thank you.

                                Regards,
                                Abhishek mishra
                                Advocate,
                                High court of delhi.
                                Jul 29, 2020
                                Complaint marked as Resolved 
                                Company has contacted and assured that such issues will not happen in future. Thanks. Plz close that complaint.
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                                  J
                                  Jayankrx
                                  Jul 29, 2020
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                                  My order cancelled by amazon without informing me
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                                    H
                                    harsh6398
                                    Jul 29, 2020
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                                    Address: 6 MIG FRIENDS COLONY NEW SHAHGANJ AGRA
                                    Website: amazon.com

                                    I have a bank account in pnb bank and dint received the refund of 3699rs intiated on 13/july/2020 with ref# [protected] my bank is saying no refund was intiated or received kindly help me to get refund of 3699.
                                    +1 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    Jul 29, 2020
                                    Updated by harsh6398
                                    neither i am able to find a charge dispute form for my bank neither online nor offline whoch amazona sked me to fill trying to find it from almost a week
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                                      G
                                      Ganeshkumar2126
                                      from Mumbai, Maharashtra
                                      Jul 28, 2020
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                                      I booked one

                                      Generic
                                      Generic Nano Mist Sprayer Nano Atomizer Nano Humidifier Nano Spray

                                      through Amajon online service company with this detail

                                      Order date 15-Jul-2020

                                      Order no.[protected]

                                      Order total Price 380.00 (2 items) as per amazon standard delivery of this item at 22 jul to 28 jul 2020. I contacted customer service two times but no right action taken by him.and item not delivered to till time. This is a prepaid order . I want from coy side he gave to me my damage . amazon company is irresponsible company.pls take action immediately.
                                      +1 photos
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