Amazon India Complaints & Reviews

Refund process by Amazon on 5th August 2020 but refund not yet reflected in my bank account.
Refund no is also generated contacted with bank many time but didn't get any solution kindly look forward to this and reflect amount in my bank account as soon as possible.
CARD HOLDER NAME :GANESH SHAW
CARD NUMBER : [protected]
PHONE NO:[protected]
GMAIL: [protected]@gmail.com

I have ordered samasung m31 mobile on 10th august, 2020 and completed the payment it has been 3days sonce my order has been placed but till not it hasn't been dispatched. I need to get it dispatched and delivered as soon as possible.

Hi sir, I ordered a product of RS. 999 (Qualimate cervical pillow in Amazon on 20th of July, 2020 & I cancelled this order due to personal reason on 31st July, 2020. Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this RRN[3005402150202102509437]and told me to fill charge dispute form but Bank doesn't have such policy. So please kindly respond to this complaint sir.
Thanking you.

Ordered on 6 August 2020 Order#[protected]
delivery date today (13/08/2020) i was paid full amount via netbanking
i was ordered one book and door step delivery, delivery boy called and told me not able come your home you come and the materials, i say having 6th months baby so not to able come please deliver to my home but that delivery boy was not response he simply tell cancel your order and material return take our office. amazon customer service is not good

Please note that I have ordered 1.5 Ton AC through Amazon.in online mode.
through Seller Cloudtail India Private Limited, Poneer City, Gurgaon, Haryana, 122413 IN

Contrary to my order of 1.5 Ton AC, I have received Two different Indoor and Outdoor Units of AC pertaining to 1.0 Ton and 1.5 Ton respectively. I have ordered Voltas 1.5 Ton 3 Star Split AC (Copper 183EZA White) while I have received Indoor Unit of Voltas AC Model 123 DZX(R32). I contatced the seller but he denied to attend my complaint stating that correct product have been dispatched. I have asked the vendor to provide me following details:
To clarify my claim, Kindly arrange to provide me the billing details of following items:

1. 1.5 Ton AC (Voltas 183 EZA) - (BAR CODE - 4512528J20BB81918) CBU CODE - 4502660
2. 1.0 Ton AC (Voltas EU 123 DZX) - (BAR CODE 4552622A19LC05505) CBU CODE-4502780 and IDU CODE-4552622

Both the units are with me and both belongs to two different Indoor and Outdoor units contrary to Single order.

Kindly look into the matter and arrange to replace the item ASAP. Thank.

I have placed an order from Amazon Show peace, product quality was not good so I have returned, courier guy picked up the product on 9th July, but till now I haven't received refund. When I contacted Amazon support, they said pick up has not been done, we can't process refund... Courier person didn't give me any kind of recipet also... Such fraud company, I will never suggest anyone to shop from Amazon... Worst experience...
Order ID[protected]
CUSTOMER NAME - RITU
1 PRODUCT AMOUNT - 548
2 PRODUCT AMOUNT - 799
CONTACT NUMBER - [protected]
EMAIL ID - Ritusingh.[protected]@gmail.com

My order No.[protected]-5665910, Himanshu Handloom women’s cotton nighties. Package INV No.IN-29732 delivered on 10/8/20, contained only one item No.3 mentioned in the Invoice. Item Nos 1, 2, and 4 were missing. Shipment No. AWB[protected]

I received a call named neha Srivastav from amazon and she said you applied for supervisor post in amazon it's a telephonic interview and after one day a man named Rahul Sharma he named himself as amazon hr and they send a call letter and application form it's like amazon call letter and he called me and pay ₹1500 for uniform and shoe and I first I already applied supervisor post in amazon.force.com so that I thought it would amazon agent...

I have ordered a redmi 8a daul mobile with exchange in amazon worth rs:4027/-. And i cancelled my order on the same day and the refund reference number is provided to me but the the is not credited in my account. The refund reference number is 30005402120211064678749. So check the status and refund my amount.

I had purchased dress from Amazon but because of its low quality i had return but I had not got refund amazon is saying they had transfer but it had not been credited to my accounnt.

Please help me,

I had ordered a Poco x2 mobile phone on[protected] by amazon. But the order was cancelled and received my refund after that I got a message below and then I had done the payment to that account.

The Order number ID is :[protected]

Then I had received a message from Amazon sellers support team on whatsApp:-[protected]

That message is

Dear customer this is regarding your Amazon order for Poco X2.

Your order payment got refunded due to a technical glitch. If you want to complete the order and clear the hold on shipment and get the order delivered today before 1: 30 pm then complete the payment before 11: 30 am today.

Following is the account details to complete the transaction:

Account Name: Amazon India Pvt Ltd

Account Number: [protected]

UPI Id: [protected]@axisbank

IFSC CODE: UPIB0001270

Amount: Rs. 15674

After I had done my payment they did not accept my calls and I didn’t get my product. I asked for a refund from Amazon but still I haven’t got my money back yet.
I have tried contacting Amazon multiple times and all the customer care executives say is that we has filed a complaint on Amazon seller and E-mailed him and seller will address you with in 2days and they doesn't give me any clarity about refund..
Kindly help me because I have already paid ₹15674 and doesn't receive my product, even I'm a prime account user also

A delivery boy from ron gadag karnataka ph: [protected] this delivery boy is fraud has not delivered the product escaped with product after receiving otp. He is not picking the calls now.

Sir i am a hdfc card holder and purchased a product on debit card emi but then cancelled it but the emi is processing as i am getting messages and the bank is also not helping much same as the case of merchant department also. Please help me to stop the emi processing or else i have to pay emi from next month. Rs 7129 is the amount.

Hello sir/mam,

I have ordered an tripod from amazon on 6th june 2020 by cash on delivery mode and i receive it on 10th june 2020 the i dont like it so i return it on the next day 11 june 2020 amazon ask me that how i want my refung it give me 2 options (Amazon pay or bank account) so i opt bank account and i entered my bank account details and submit for my refund by now it 12 august 2020 i have't recived my refund yet i called amazon customer care many time they reply me that they initiate it before and i have to call my bank then i called my bank they are saying they dont have any type of refund i am really frustrated about this and can't understand what to do so i just want to request you please check my details and provide me my refund

Here are my details :-

Amazon order id :[protected]

Amazon refund
Refrence number :[protected]

Order date : 6th june 2020
My account no :[protected]
My bank name : canara bank
Bank ifsc : cnrb0004853
My contact no : [protected]

Please check the above details and i am also attaching refer refrence no screen short which provided by amazon to me check that also

Since 1 month product has been lost by india post, till now the amount is not refunded in my account

I purchased an yearly subscription on aug 2019.

On june 2020 my mobile got reset and after that i faced issues in login to
Amazon prime and raised a complaint.

You said in the previous mails that my mobile number has not subscribed to
Any prime membership.

But today (11th aug 2020) i've got an sms regarding the expiration of my
Annual prime subscription in my mobile number[protected]. Attaching the
Screenshot for your reference.

How this could be possible if i've not subscribed this.??

What a customer service...!!!

Shall i proceed to publish this in social media since you people are not
Able to find the actual reason for this simple issue??

I lost 2 months of my subscription..

I demand the extension of my annual subscription for two more months (Till
11th oct 2020). Can you do this for me?

Regards,
Anoop

My mobile is getting over heat but amzon is not replacing my mobiles

When will i get my refund

Check this order id[protected]

Dear team,
Please check on this order[protected]. It a gift order to my father's 60th birthday. Not yet delivered. I check with your customer care through email & tweets for last 25 days. Nothing has done so far. I made advance payment before 30 days.
Last week amazon ask me to reorder the same item. I accepted and reorder the item. Now also i am follow up with this issue but no progress. This is highly irrespective. My complaint reference no.[protected]. As its a gift order i am not interested to cancel. Cant wait for further delay. Please give dispatch details.
Check this order id[protected]

Dear team,
Please check on this order[protected]. It a gift order to my father's 60th birthday. Not yet delivered. I check with your customer care through email & tweets for last 25 days. Nothing has done so far. I made advance payment before 30 days.
Last week amazon ask me to reorder the same item. I accepted and reorder the item. Now also i am follow up with this issue but no progress. This is highly irrespective. My complaint reference no.[protected]. As its a gift order i am not interested to cancel. Cant wait for further delay. Please give dispatch details.
Check this order id[protected]