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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 289

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A
aritra kundu
from New Delhi, Delhi
Aug 9, 2020
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Address: Block H House No 444 Palam Vihar Gurgaon 122017, Near Palam Vihar Ansal Plaza

I have purchased samsung 860 pro ssd order id[protected], serial no s5g7nc0n501648 for which of rs 39000 with 5 years out of warranty.
However samsungindia showing out of warranty,
I dont want this ssd and asked amazon to take it back however are not talkiing it back.

Please help here

Regards
Aritra kundu
Aritra32. [protected]@gmail.com
[protected] [protected]
Amazon India customer support has been notified about the posted complaint.
Aug 09, 2020
Updated by aritra kundu
Amaaon I am able to to reach to Customer care. please call me, take it back and initate full refund

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    C
    Chinmay2516
    from Powai, Maharashtra
    Aug 8, 2020
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    This is fraud. I ordered a karbon bumper case and they have delivered a normal case that comes with the one plus 8 box. Someone has used the box case and repackaged it as karbonn bumper case. The seller is a fraud, i have initiated a return. I have complained to amazon.
    Order date:
    07-aug-2020
    Order id:
    [protected]
    Order total:
    1, 990.00 (1 item). I am a prime user as well and very disappointed that by this service.
    Amazon India customer support has been notified about the posted complaint.
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      S
      Sravan Sai
      Aug 8, 2020
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      I am sravan from anantapur-515001, andhra pradesh. Recently, i have ordered a oneplus 8 pro mobile and received samsung m31. I received order on 24th july and informed customer care immediately. They took up the investigation and came to conclusion that they are going to provide me with the refund on 28th july. So, they scheduled the pickup for the wrong item sent. The amazon delivery agent came to my home and rejected the pickup saying that they havent received an email from amazon to pickup the wrong item sent. I called amazon again regarding this and they said they would send an email and resolve in 24 hours and scheduled another pickup. But the amazon agent kept cancelling the pickup saying they havent received anything. I have called over 10 times and it's been almost 12 days but still havent received any help. Please help regarding this as the refund amount is not a small one.
      Amazon India customer support has been notified about the posted complaint.
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        P
        PUBG Game
        Aug 8, 2020
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        Address: amazon Bangalore

        I am rohan kumar my mobile no [protected] my refund amount 34900rs my oder no[protected] holding account in punjab national bank. My account have to be credited with refund amount from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.
        Amazon India customer support has been notified about the posted complaint.
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          D
          Death Gaming
          Aug 8, 2020
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          Address: Amazon Bangalore

          I am rohan kumar, my email add:[protected]@gmail.com my mobile no :[protected] holding account in punjab national bank. My account have to be credited with refund amount 34900 from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.
          Kindly help me.
          Amazon India customer support has been notified about the posted complaint.
          Aug 09, 2020
          Updated by Death Gaming
          amount still not reflected in my account by bank.Plz help me fix the issue.
          Kindly help me.

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            P
            Pervin Bilimoria
            Aug 8, 2020
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            Tracker id[protected]
            Package containing a bottle of olives not delivered since 2 weeks and when i track package i am getting same message sinc3 5 days
            Package has arrived in my city mumbai since thursday 30th july at bhiwandi but not yet delivered???
            Amazon India customer support has been notified about the posted complaint.
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              A
              Abilash.ds
              Aug 8, 2020
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              Address: Bangalore

              I was send the amount rs1000 my friend on 01.08.2020. Amount not credited but amount debited in my account. After three days my amazon app showing transaction successful. Still now not credited to my friend account and not return to my account also.
              Please refund the amount.
              Amazon India customer support has been notified about the posted complaint.
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                J
                Jitendrasinghnikke6
                Aug 8, 2020
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                Address: Amazon
                Website: Amazon.com

                I have ordered onion black seed hair oil (Order id[protected] on 20th july and the product delivery unsuccessful by amazon executive, after the whole process they have initiated refund on 28th july and showing a rrn number[protected] on amazon application but still i am wating to get the amount in my bank account, i have connected with canara bank officials and amozon customer care but i am still left without any resolution. Please look into this as its already been 15 days.
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Shreyansh Upadhyay
                  Aug 8, 2020
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                  Address: India

                  Sir,
                  I have ordered an inverter ups having order id[protected] from amazon. I cancelled this order in the same day due to delay in delivery. After that i have recieved a message from amazon that refund was successful but i did not get any refund that day. It was mentioned in my amazon account that expected credit date is 4 aug 2020 with rrn 30005402130212141363972 and in case we do ont receive the refund by the expected date, please contact the bank's customer care. So i contacted the bank's customer care. But we have not recieved refund yet.
                  So, refund my money.

                  Regards
                  Shreyansh upadhyay
                  Order id:[protected]
                  Rnn: 3000540213021214136397
                  Amazon India customer support has been notified about the posted complaint.
                  Aug 08, 2020
                  Updated by Shreyansh Upadhyay
                  ...
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                    K
                    komalsaini1234
                    Aug 8, 2020
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                    Address: mumbai

                    Your amazon.in order refund reference number
                    Inbox
                    X

                    Amazon.in
                    Tue, aug 4, 1:03 pm (4 days ago)
                    To me

                    Hello,

                    This is to confirm that refund for amount 499 has been successfully processed on 7/29/2020 and the amount should reflect in your account by now.

                    Refund reference # [protected]

                    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                    Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

                    For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

                    Thanks for choosing amazon.in

                    Komal saini
                    Amazon India customer support has been notified about the posted complaint.
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                      L
                      Lakhan596
                      Aug 8, 2020
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                      Address: v p o sampla rohtak haryana

                      I ordered this product but return it with in return policy time period but amazon didn't provide me refund for this product.
                      Amazon India customer support has been notified about the posted complaint.
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                        R
                        Ragini Singh Machhan
                        Aug 8, 2020
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                        Address: MOHIT NIWAS SANJAULI CEMETRY

                        Havent recieved my books and neither any track record is shown in the site
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Shwethapulivarthi
                          Aug 7, 2020
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                          Refund not credited into my account even though the refund generated
                          Account number [protected]
                          Amazon India customer support has been notified about the posted complaint.
                          There is still no response.. the transaction is to be processed by bank
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                            G
                            Girdharmona
                            from Mumbai, Maharashtra
                            Aug 7, 2020
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                            Order date
                            01-aug-2020
                            Order #
                            [protected]

                            I have made order of wall poster.
                            When we make order there always mention amazon delivery, reternable/non retrnable & all are in same color that is blue.
                            But when i made order apart from nan retrnable amazon deleivery, no contact delivery was in blue color & non retrnable is in grey color.

                            That mean product is not under criteria of non reternable.

                            I have attach bothe type of situation where in my product non retrnable is of gray shed & in other all prodcut if that is non retrnable its in dark blue shed

                            But now since product is of bad quality i want to retrn it.

                            Amazon is decliing retrn.
                            Neighter giving my money back.

                            I have not expected this from amazon as i am very old cyatomer of amazon.
                            Amazon India customer support has been notified about the posted complaint.
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                              N
                              nidhiyogesh1993
                              Aug 7, 2020
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                              Address: AMAZON INDIA
                              Website: WWW.AMAZON.IN

                              I have ordered vivo x 50 phone vide order id[protected] for rs 35000/- and taken delivery of phone on[protected]. However, when i opened the box i am surprised to see some other damaged phone without backside in vivo x 50 box.
                              I have requested for return puckup on 02.08.20 and again on 04.08.20,[protected].20 but several times return request cancelled against company return policy. No refund/ repalcement done.
                              Amazon India customer support has been notified about the posted complaint.
                              Aug 07, 2020
                              Updated by nidhiyogesh1993
                              I have ordered VIVO X 50 phone vide order id[protected] for Rs 35000/- and taken delivery of phone on[protected]. However, when i opened the box i am surprised to see some other damaged phone without backside in Vivo x 50 box.
                              I have requested for return puckup on 02.08.20 and again on 04.08.20,[protected].20 but several times return request cancelled against company return policy. No refund/ repalcement done
                              Regards
                              Yogesh kumar
                              Mob no [protected]
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                                S
                                Saradaprasad Pattnaik
                                from Bhubaneshwar, Odisha
                                Aug 7, 2020
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                                Address: jamnagar,Gujarat,india

                                The product is not crispand. Tastes bad like old stock. I received the pack on28..07.20 and complaint lo. Dged on 30.07.20 to miltop through mail and to amazon several times but received no reply sofar. About exchange the product with fresh one and if possible four smallpacksof 250gms even if it costs more
                                Amazon India customer support has been notified about the posted complaint.
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                                  Pratimaa12345
                                  Aug 7, 2020
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                                  My name is pratima and i had ordered a book of rupees 290 from amazon on 15 july and i cancelled this order on 22 july due to some reason and on 24 july amazon initiated the amount to my card but i still did not get the money. Amazon sent this reference number 30005402070197192573201and told me to fill dispute form. So please kindly respond to this complain.
                                  Thank you
                                  Amazon India customer support has been notified about the posted complaint.
                                  Aug 07, 2020
                                  Updated by Pratimaa12345
                                  Please respond its urgent

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                                    R
                                    Rahul Bhatttacharya
                                    Aug 7, 2020
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                                    Website: Amazon.in

                                    I have ordered asus tuf gaming laptop from amazon on 3rd august and it was delivered on 5th august with a hair spray in the box. Laptop was not there. I raised complain against it and escalated it to social media but this does not bother them much. It is almost 2 days, still i did not get any update about my product or refund. Please look into this matter
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      Ashish Suna
                                      Aug 7, 2020
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                                      My name is ashish suna and i had ordered "oneplus bullets wireless z in-ear bluetooth earphones" of ₹1999 in amazon on 2nd august 2020 where my mode of payment was amazon pay upi. Out of ₹1999, ₹1941 was debited from my bank account and rest ₹58 paid using my amazon pay balance. On 3rd august, 2020 i cancelled this order due to personal reason. On 4th august, 2020 amazon initiated the refund process and i received ₹58 back in my amazon pay balance but i still didn't get the money ₹1941 that is debited from my bank account. Amazon sent this refund reference number (Rrn):
                                      [protected] and told me to contact sbi customer care and provide them the refund reference number (Rrn) in case the amount is not credited back to my bank account. Sbi customer care requested me to visit my home branch and to provide the rrn to the officials out there. But when i visited my home branch they said they don't track refund process using rrn. So
                                      Please kindly respond to this complaint it's very urgent and please solve it. My bank account number is : [protected]
                                      Bank name: state bank of india
                                      Thanks you sir
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Manas890
                                        Aug 7, 2020
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                                        While placing order on amazon order id:[protected]. The payment stuck in between and amount of rs 1299 has been deducted from my bank account.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Aug 07, 2020
                                        Updated by Manas890
                                        With clear description

                                        No Respond
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