Amazon India Complaints & Reviews

A refund of rs. 395 has been raised from amazon.in it's not been credited to my account no[protected] indian bank.
pls initiate the amount... refund reference num also I mentioned below pls check and credited to my account... RRN 30005402090201143362999.

Thanks
Ajay
[protected]

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan (Vsi/amazon stan/[protected]/021907
493293/). I dnt even get any otp also and more over i dnt have amazon account also kindly look into it and solve my problem soon

My refund amount was not credit in my account
My a/c no[protected]
Refund reference no - 30005402120211120934854
Order no[protected]

I mr arun, shobana, karthik this person are miss behaviour to me they are not given the correct anser and they kidding me like i dont know about there service, and there service are not good, they are not attending a good service for me so please take a action against them

Replace this type of person then the company will get more orders

Hi my names is akhil j from anchal, kollam, kerala, i have a complaint against amazon customer service, i purchased one item from amazon on july 7 and i return this item in july 17 and there is no response from the amazon side, when i talk to there customer service they are making drama to me, who there to talk me like thats,
1) your from where, your id not found, your address not found, your not given the correct address,
Lot of things are purchased by me at amazon india but this is the first time what the service are given by them totaly fraud peoples are sitting in the customer service, name was shobana, arun, karthik waste people... Most of the peoples are waste they did not give me correct replay,
I will give my order number and address but they dont find in there system

Waste service given by amazon india

My number [protected]

I have placed a order for apollo tyres in amazon on 26th of july. (Seller name is walli tyres) and my expected date of delivery was 5 to 8th of august.
On3rd of aug i mad a call to customer service why my product has not been shipped and they updated that it is a seller product and due to technical issues tracking was not available and product will be delivered on or before 8th of august.
On5th of august again i made a complaint about my shipment and next day i am receiving a msg from amazon my order has been cancelled.

Why cancellation after 10 days?? Amazon responded that it was out of stock from the seller and order qty was minimum.
I checked amazon site and it is still showing the seller with stock for placing the order.

To sum up, amazon commitment or concern towards the satisfaction of customer is zero.

Cheating is the only word i have to tell about it.

Note: amzon responds its a seller issue. We are getting the product just from amazon and not from seller

July 22nd iam cancel one order redmi 8a dual mobile iam did transaction in my Indian Bank debit card amount 7499 Bank account number [protected] siruseri branch anand Institute. In Amazon sending email refund status sucess sending but iam not get my money back in my account. Please help me I need my money .

Name: Md ehthesham Ali saif
Phno:[protected]
Date of refund as shown: 24/07/2020
Order number :[protected]
Amount to be refunded: 1, 280 rs
Order date: 19/07/2020
Payment method: Canara bank debit card
Email: [protected]@gmail.com
Comments: As informed by bank the refund is not initiated from amazon India, as there is no transaction, kindly assist in getting the money back, thanks

My name Is RAJIYA BEGAM and I had ordered bed of RS.4440 in Amazon on (27.07.2020)and after I canceled this order due to personal reason. And on (01.08.2020) Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (30005402100209090829058) and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir

Hello,

I have ordered Mitras Multipurpose Braided Hose Pipe for Garden Sets Transparent 1" (25mm ID) Bore Size 100 ft (30 mtr) - ISI Marked 3 Layered Hose Pipe on 5th July. The order no. is[protected].

After initiating return of the order, it was collected on 12th July. The pick up id no. was[protected].

Till today, the status of the return is not updated and the refund is not issued. After having communication with customer care 2-3 times and sending many emails, there is no further progress.

I tried to contact for the issue using "Call me" facility, but there is not any response.

I ordered a foldable table from amazon on 16th june. It was delivered on 26th but was damaged. I raised a replacement request on 26th jun which hasn't been fulfilled yet. Now the customer care is saying they can neither replace the product nor schedule a return pick up. I already paid a shiipojg charge of rs.110 for rs.1048 item. If i have to ship it back i will have to spend another rs.500. Amazon had promised replacment if product is damaged and is not fulfilling it.

My name is Paras Chrungoo and I had ordered a product of RS. 489 (RUPA Frontline Men's Solid Trunks (Pack of 5) (RFLHKRTLDRP500 and Print May Vary_90 cm) in Amazon on 16th of July, 2020 & the wrong product (Dhoom Pooja Panties) was delivered on 24th of July, 2020 to which i complaint to Amazon Customer Care and then they initiated a refund for the said product. And on 28th of July, 2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (75503720207041147956330) and told me to fill charge dispute form but PNB Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

My name is Paras Chrungoo and I had ordered a product of RS. 340 (CaptoFitTM Sports Shorts for Men -Black | Men's Polyester Summer Training Gyming Sports Shorts (Black) (X-Large) in Amazon on 16th of July, 2020 & I cancelled this order on the same date due to personal reason. And on 21st of July, 2020 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (75503720199040988974246) and told me to fill charge dispute form but PNB Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

I ordered a book, as it is damaged, i returned and opted for refund, they were saying that refund is issued but there is no amount credited in my bank account. they are saying to contact the bank, we have no problem we did the refund. i asked bank and even said my refund reference number and there is no such amount credited. there is a option called amazon pay there all the transactions will be there. but there is no refund issued. i, m attaching the screenshots. kindly look into the issue.
my order id is[protected]
refund reference number is[protected]

this is the exact mail id from them

" thank you for contacting. i'm ved from amazon customer service.

this email with regards to inform you that i'm writing to follow up on our conversation about the refund of your order #[protected].

our billing team has confirmed that we’ve issued a refund to your original payment method / bank account for rs.295.00 on 19 july, 2020. the amount should reflect in your bank account statement or credit card statement after refund date + 5 business days.

the reference number for the refund is[protected].

for bank account refund confirmation, you can contact the bank’s customer care with this reference number for more information about your refund. "

bank customer care is saying that there is no such refund from amazon.
I'm attaching screenshots

I bought a elements uri flush 3 liquid 200 ml(pack of 2) syrup by amazon with order no.[protected], date: 30.07.2020

According to the company with pack of 2 bottel o[censored]ri flush 3 liquid one (1) kabaznashak is free,
i got the item on[protected], but there are no kabaznashak in the pack...please ensure and solve the issue...my mob no. [protected]

Sir I have recieved parachute hair oil instead of Tiger ankle leopard steel toe safety shoes size no 10..So please return my order as soon d possible

I have ordered a sunglass from amazon and due to some reason i have to return it, but its been more than two months and no any refund amount is showing in my bank account.

Sir/ma’am,
I ordered fa after shave from amazon, india on 31st of july 2020 and received it today (4th of august 2020) in terribly damaged condition, bottle was empty. The carton was soaked in with the after shave lotion. So, i request you to please replace it.

Regards.

I have a refund reference no 74332740210020983580076. My account no[protected]. Please give the transaction details whether it has credited in my account. Bank customer care
Is responding me properly.

Subject: order number:[protected] order date: 30.07.2020

Sir, kindly refer my order mentioned above. The package is delivered today. Invoice number : in-bom[protected]invoice details : mh-bom[protected] invoice date : 30.07.2020
I have charged rs.220 for this order but the mrp of the product delivered is only rs.110and i was supplied with only one item. The order must be for two items.
Kindly verify the order and take necessary actions.
Regards
Krithivasanmk