Amazon India Complaints & Reviews

Sir

The above order was placed on 12/7/20. And supposed to be delivered on 3rd august 2020.

However, the parcel is not delivered yet.

Would you please check with your courier service agent at adoor, kerala for urgent delivery

My address

T m joykutty
Thekkeveetil
Kadampanad post
Pathanamthitta district
Kerala, pi n. 691552

Tel no’s

[protected]
[protected]

Thanking you

Regards

Joykutty

I have purchased two products from amazon but it was not delivered and returned. I had placed the order on 25th june 2020. The refund was initiated by amazon on 16th july, 2020. But, it was not credited to my sbi saving bank account. The refund reference number for the product cost rs. 299, (As provided by amazon customer care executive)- 816689. And the refund reference number for the other product cost rs. 129 was 548686. The order i/d. For the product cost was[protected]. And, the order i/d. For the product cost rs.129was[protected]. Pl. Do the needful as early as possible.

Dear team,
I have ordered iphone 11 128 gb on 22 july & delivery 23 july, i have been waiting from that to today but no progress regarding the delivery of product. Now i want to cancel the product from last 10 days and every time your ccm is giving new timeline for refund process. I am fed up with your service now. Kindly do the needful.
Order id[protected]

Regards
Puneet malhotra

I had purchased two products from amazon but the products were returned without delivering. The order was placed on 25th june, 2020. The refund was initiated by amazon on 16th july, 2020. The refund reference number for the product cost rs. 299 was 816689 and the refund reference number for the other product cost rs.129 was 548686. But, till now the refund has not been credited to my sbi saving bank account... Pl. Do the needful as soon as early... Thank you and with regards.

I bought amazonbasics 1.5 ton 5 star ac on 16th march 2020 from amazon app which is delivered to suryapet. Recently ac is not working and showing error code e8. I booked repair service on 22nd july 2020, technician came on 29nd july but couldn't repair. From then onwards repair service is being resheduled without any valid reason. If called saying restriction on movement due to covid which is lie as there are no restrictions in suryapet district where i stay and no restrictions in nalgonda district from where technicians come. Even today they didn't provide any repair service date. Kindly resolve this issue as soon as possible.

I ordered exchange offer phone in amzon website. Yesterday, delivery boy came to collect my exchange iphone and give me product which i ordered samsung mobile. The delivery boy game in simple dress, no helmet wore, no mask, no gloves, and also he didnot have amazon id, his name is vikas bhadana from surajpur greater noida. He behaves like a gunda, he said several time i am guzzar no one fired me from amazon's and also said his post in amazon. After that he types wrong imei no. To amazon pickup app and amazon msg me ur item will not delivered due to imei verification problem, why ur delivery boy first day ok than he came to my place again and said your phone is not ok than he locked my iphone who had no pass code earlier because i reset my phone when they reached my placed. Please take strict action on it otherwise i called international amazon to solve my problem. Plz.

I had bought flawless painless electric hair removal on 14th may 2020 worth rs 700/- which is completely defective worked only once.
Amazon has not taken the responsibility to exchange it or refund the money.
Useless service from amazon.

My name is ashish kumar and i had ordered product of rs.899 (Sasimo multipurpose shoe rack in amazon on 19 july 2020 and after 25 july 2020 i returned this order due to personal reason. And on 27 july 2020
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
75503720209041184621662 told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My bank is pnb bank and account number is [protected].
Thank you

Amazon boy misbehave me he refuse me to deliver parcel at given address. He abuse me on phone call

I ordered an item urbanwood sheesha wood king size bed from amazon on 23.10.2019 having order no. #[protected] for which i availed the no-cost emi facility. The sbi then opened an e-commerce account no. [protected] and remitted an amount of rs. 19, 999/- to amazon india. The order was confirmed firstly but later on they informed me o[censored]ndeliverable shipping address. They claim that they have refunded back the same amount vide email dated 28.11.2019 & 29.07.2020 respectively. When i checked with the bank, they denied of having received any amount to be credited to my account. Regular emis are being deducted from my account making me face financial loss.

I order samsung galaxy on 5 pro tempeard glass and flip cover in combo offer i put wrong address in order i cancelled my order but money not come to my account

I have ordered boat 510 headphone and it seems to be not yet dispatched. So i cancelled the order. The cancellation was successful and i got a message showing your orser was cancelled and refund success. But i didn't get any refund yet.. Also the refund status is not showing in my amazon acc. So kindly do the needful as soon as possible.

I had ordered a product amounting to rs.2820 from amazon ecom online platform (Seller name: sallcom india) on 8th july 2020 (Wednesday) 8.34 pm and after that i cancelled the order on the very day morning on 9th july 2020 11 am due to compatibility issues. Rs. 274.95 was paid through amazon pay balance and the remaining amount of rs.2545.05 was paid through my central bank debit card. On 10th july 2020 10.14 am amazon initiated the refund amount to my card and amazon pay balance. I got rs. 274.95 within 2 hours on my amazon pay balance but i still didn't get the money rs.2545.05 that was processed on my central bank debit card/account. Amazon sent this refund reference number #74332740193019266255969 and the transaction id for the refund #4hlouhunj7z and told me to fill charge dispute form but the bank has not been able to locate/credit the amount to my account yet.

It has been over 25 days and the amount hasn't been credited to my bank account till date. I have been robbed. No one is bothered about my hard earned money.

Please help me in getting the refund credited to a different bank account or amazon pay balance immediately. This is beyond expectations for a customer centric company.

Worst delivery service ever... Lost faith in amazon... What's the use of accepting an order if you can't deliver it on time..

Its been two days past the expected delivery date and it's still not out for delivery.

Amazon send an email with refund reference no. That is 30005402090203170664362
He had refunded the amount 19, 999/- rupees. Still it was not reflected in my account. They had provided the refund reference number as #30005402090203170664362.

The delivery boy was very rude and ill mannered. I am a regular customer at Amazon and I have shared my address in detail on my account. All my previous deliveries have been made without any mishap whatsoever. Today, the delivery boy was not able to locate my address and was calling me. Because of some reason, I was unable to pick his calls. At last, when he reached at the location, he started to shout at the top of his voice. He was arrogant and very rude. I tried to talk to him but he wasn't ready to listen. He said that he has lodged a complaint against me. Also, when he was about to leave, he made abusive remarks at me. No customer deserves such a behaviour. Shame!

The delivery boy was very rude and ill mannered. I am a regular customer at Amazon and I have uploaded my address in detail on my account and there hasn't been any mishap till date whatsoever in my past deliveries. Today, because of some reason and I wasn't able to pick calls of the delivery boy who was having issues finding my address. At last, when he reached, he started shouting at me at the top of his voice. He said that he has registered a complaint against me. He was not ready to listen and was very arrogant. When he left on his vehicle, he had the audacity to abuse me. No customer deserves such a rude and obnoxious behaviour. Shame!

I placed order to amazon.in on 7.6.2020 (Order#[protected].
The item was not delivered till today (55 days after order placement).
Requested twice on phone service and given option to deliver or refund the money.
No action or no message when it will reach or will not reach.

I received the order before giving date... But when i recived ordr the cartoon box completly broken... That's why all products fall on the earth..in the seasion of rain...
Plss use the good quality of cartoon boxes..

I m placed order in july 2 nd in amazon in [payment of debit card, its damaged, so i replaced anthor order its also damaged, so i put refund... It not will be credit to my account