Claimed

Amazon India Complaints & Reviews

1
Updated: Dec 19, 2025
Complaints 20230
Resolved
1476
Unresolved
18754
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 292

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Satyampatel
Jul 18, 2020
Report
Copy

Address: Aga chowk jabalpur m.p.

Hello sir my order was canceled: i had ordered july 11 but the order was canceled and the order was to be refunded on july 16 but it did not come yet

So please sir give me my money
As soon as possible
Refund amount ₹11449
Refund reference no. Rrn75503720194040896225108
Account no.[protected]
Branch - shahpura m. P.
Ifsc no. Cbino283727
Phone no. [protected]
+2 photos
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    DrAshutosh Mohanty
    Jul 18, 2020
    Report
    Copy

    Address: Prof Dr Ashutosh Mohanty ,PhD Flat No.: 211,Salasar Gardenia, Spring Field Colony, Good Saferd School Road, Jeedemetla Village, Secundrabad- 500067 ,Telangana, India

    I purchge a product (Kaspersky total security 2020 latest version) from the amazon seller - zyasworld order id:[protected] it is not working and i suffered a lot due to non complaience of my products. Being a professoer and university faculty i need nessary supports from consumer forum.
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nabankur Talukdar
      Jul 18, 2020
      Resolved
      Report
      Copy
      Resolved

      I ordered jk challlanger 2 whiler tyre rs.1090 on 5th july sailor isn't fulfilled my order & therefore order is cancelled & refund has been initiated. But till now on 18th july refund isn't credited in my original payment mode (Bank account). Therefore i request you please do the needful & provide me the refund immediately & also provide me the refund id with details.
      For amazon.in orders :[protected]
      Please do the needful as soon as possible.
      Nb: i[censored] need i can send u the bank statement upto till date.
      +1 photos
      Jul 27, 2020
      Complaint marked as Resolved 
      Mi complained have resolved after a few days. I can't understand in which aide complained have received.I complained in my bank, i complained in consumer court & i also completed in Amazon India. But now my complained have resolved.
      Amazon India customer support has been notified about the posted complaint.
      Jul 18, 2020
      Updated by Nabankur Talukdar
      Today on 18 July Amazon sender me the refund reference numumber :#303866 for order number:[protected] Refund amount: Rs.1090 & the same reference Amazon already sended for another number:[protected] which is already refunded on 10 th July refund amount Rs, 153 for another product. And also asked to contact with bank customer care with this refund reference numumber !
      Is this correct? Refund reference no same for two different order number.
      I am sending you the screenshot of your two mails where you sended the same reference numerals for another order number?

      Thanks & Regards

      Jul 19, 2020
      Updated by Nabankur Talukdar
      On behalf of Amazon customer care advice . I called to my bank customer care number and they advised me that, they have not any information about this third party refund and advise me the to conta with marchan who had given the refund( Amazon ), they can help you about the refund and also advise that it is right to quarry about this refund who had initiated this refund.
      Please do the needful & provide me the refund
      Jul 19, 2020
      Updated by Nabankur Talukdar
      Hear I am sending u the account statement page with account details screenshot where I circled the payment which had been paid for this order. U can where refund isn't credited in my SBI Bank account.

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nabankur Talukdar
        Jul 18, 2020
        Resolved
        Report
        Copy
        Resolved

        I ordered jk challlanger 2 whiler tyre rs.1090 on 5th july sailor isn't fulfilled my order & therefore order is cancelled & refund has been initiated. But till now on 18th july refund isn't credited in my original payment mode (Bank account). Therefore i request you please do the needful & provide me the refund immediately & also provide me the refund id with details.
        For amazon.in orders :[protected]
        Please do the needful as soon as possible.
        Nb: i[censored] need i can send u the bank statement upto till date.
        +1 photos
        Jul 27, 2020
        Complaint marked as Resolved 
        Mi complained have resolved after a few days. I can't understand in which aide complained have received.I complained in my bank, i complained in consumer court & i also completed in Amazon India. But now my complained have resolved.
        Amazon India customer support has been notified about the posted complaint.
        Jul 18, 2020
        Updated by Nabankur Talukdar
        Today on 18 July Amazon sender me the refund reference numumber :#303866 for order number:[protected] Refund amount: Rs.1090 & the same reference Amazon already sended for another number:[protected] which is already refunded on 10 th July refund amount Rs, 153 for another product. And also asked to contact with bank customer care with this refund reference numumber !
        Is this correct? Refund reference no same for two different order number.
        I am sending you the screenshot of your two mails where you sended the same reference numerals for another order number?

        Thanks & Regards

        Jul 19, 2020
        Updated by Nabankur Talukdar
        On behalf of Amazon customer care advice . I called to my bank customer care number and they advised me that, they have not any information about this third party refund and advise me the to conta with marchan who had given the refund( Amazon ), they can help you about the refund and also advise that it is right to quarry about this refund who had initiated this refund.
        Please do the needful & provide me the refund
        Jul 19, 2020
        Updated by Nabankur Talukdar
        Hear I am sending u the account statement page with account details screenshot where I circled the payment which had been paid for this order. U can where refund isn't credited in my SBI Bank account.

        Attached the screenshot of payment acknowledgement with reference numumberof Amazon.
        Refund reference numumber: #303866

        refund of rs. 1090 for amazon.in orders : 407-6672784-1410752 - Comment #3706749 - Image #0
        refund of rs. 1090 for amazon.in orders : 407-6672784-1410752 - Comment #3706749 - Image #1
        refund of rs. 1090 for amazon.in orders : 407-6672784-1410752 - Comment #3706749 - Image #2
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anshika singh 2802
          Jul 18, 2020
          Report
          Copy

          I have requested a return of three items and one delivery boy came and ask to return all the items that i have. I have returned them but i got to know he has to take only one item when other delivery boy called me for the other returns. Then i complaint to customer care about the incident. I am calling them since a month but now they are saying a delivery boy refused that he has recieved 3 items. They wont be able to refund. Order nos are

          [protected] not refunded - rs 838
          [protected]not refunded-rs 395
          +2 photos
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            siddhika nisha
            Jul 18, 2020
            Report
            Copy

            Address: Neyveli

            I have ordered for pack of 2 diapers for cost Rs867. But i got only one pack. I need refund or send me the other
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rohith Alladi
              Jul 18, 2020
              Report
              Copy

              Address: HNo: 7-2-223, street No 6, Sai Balaji Nagar Gandhamguda, Bandlaguda Jagir

              Ordered books but received non stick pans
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mangesh Hiwase
                from Delhi, Delhi
                Jul 18, 2020
                Report
                Copy

                Address: Telephone exchange chowk can road nagpur

                I have purchased v guard induction from amazon but unfortunately is order cancelled. Amazon refunded my 2049 rupees. But not reflecting to my account 2049 from indian bank
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Neera Chowdhary
                  Jul 18, 2020
                  Report
                  Copy

                  Hello.. I had placed order for 3 ladies t-shirts and a pair of kid clothing.. Out of this i just kept only green color t-shirt beacuse other too shirts material was pathetic and child clothing from pomy and jinny which i never received in my hands.. I have received only 1 shirt refund rest i never received.. Kindly look into the matter immediately and refund me the cash as soon as possible.. It has already been a month
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    Indhu cool
                    Jul 17, 2020
                    Report
                    Copy

                    Hi am indhumathi. Due a medical emergency i need to cancel my ordered item. I will not be available at my hometown to receive the delivery. Kindly requesting to cancel order.
                    Tracking id:[protected]
                    Order id:[protected]
                    Phone no:[protected]
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vpisharo
                      Jul 17, 2020
                      Report
                      Copy

                      Address: Amazon Chennai India

                      Have followed up thrice now over the last 15 days for refund on order[protected]. No results, just empty assurances that refund will be effected in max 5 days and lame excuses about a tech issue. The agent who came to deliver the replacement was an absolute rookie and told us the replacement was delivered to somebody else, while your site days delivery was cancelled as verification failed.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shaikh sufiya
                        Jul 17, 2020
                        Report
                        Copy

                        Address: Amazon
                        Website: Uco.com

                        Amazon provide the refund reference no then I will call the UCO service center but is not help UCO service and disconnect the phone then plz help my refund amount in my account..
                        +1 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Jul 17, 2020
                        Updated by Shaikh sufiya
                        Refund is not pay my account
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sonaji chavan
                          Jul 17, 2020
                          Report
                          Copy

                          Address: Omkar bharma chs, flat no 104 wing-j adai new panvel, new mumbai 410206

                          I ordered Samsung Galaxy M31 (Space Black, 6GB Ram, 128GB Storage)
                          from Amazon.com on date July 02, 2020. Because of COVID pendamic, there was lock down in our city so the order was not delivered to me and got notification of refund in next few days on dated July 05, 2020. I have tried to contact amazon customer care about the refund but customer service provided the details as it's initiated but still not delivered. sharing the screenshot from apps as well as the transaction details as required.

                          contact no. [protected]
                          +5 photos
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jerin ambookan
                            Jul 17, 2020
                            Report
                            Copy

                            Address: Amazon india

                            Amazon had processed my refund.but it didn't credited to my bank account.reference no.BPFJ38CZ0000KBMN0CD5
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nikita purai
                              Jul 17, 2020
                              Report
                              Copy

                              Address: Maharaha road bindaki Fatehpur, 212635

                              Today I have received one parsal ...that is not ordered by me ...so if possible please return it ...and please provide me information who ordered this item ...or got wrong parsal...
                              +1 photos
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ayush_61
                                Jul 17, 2020
                                Report
                                Copy

                                Address: Ranchi

                                I haven't received the refund from Amazon for the order which I cancelled on 9th July. It's been 8 days and they are telling me they had issued the refund on 11th but I haven't received it yet. The amount is of Rs. 11299.
                                +1 photos
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ajay196281
                                  Jul 17, 2020
                                  Report
                                  Copy

                                  Address: c-2 staff quaters kv cantt kanpur

                                  The delivery date was today only but no one delivery agent contact to me and in message they have marked that we attempted the delivery but they touch with me.Your team lying that they contacted me but from the morning tried to connect delivery agent he not pick a single call.I also contact to your customer care executive they not guiding me.One of you agent rizwan informed me that they arrange call from manager and hold me for 20 minutes but no one replying properly.After some time from escalation department susrut pick the call and inform me that they will not provide the manager call.I told to him and inform that if manager call you are not able to arranged so from starting why you have not inform to me.They rudly talk to me and not help me.I am waiting for my product from last 7 days one yet the product is not deliver to me.Here is some screenshots I have attached that your delivery agent lying and message me that they have attempted first delivery.Now I am esacalting this case to social media and Twitter every where.So my request now is that either compensate me or provide the product by tomorrow that is 16 July.No one replying me on this product.Only they informed me to wait.Yet I am not received my order.There is no attempt for yesterday also and there is one responding properly and today I will go and taking a legal action over you all the members...Now I cannot wait anymore.Its enough now...Wait and watch now.

                                  order id- ORDER #[protected]
                                  Amazon India customer support has been notified about the posted complaint.
                                  Jul 17, 2020
                                  Updated by ajay196281
                                  The delivery date was today only but no one delivery agent contact to me and in message they have marked that we attempted the delivery but they touch with me.Your team lying that they contacted me but from the morning tried to connect delivery agent he not pick a single call.I also contact to your customer care executive they not guiding me.One of you agent rizwan informed me that they arrange call from manager and hold me for 20 minutes but no one replying properly.After some time from escalation department susrut pick the call and inform me that they will not provide the manager call.I told to him and inform that if manager call you are not able to arranged so from starting why you have not inform to me.They rudly talk to me and not help me.I am waiting for my product from last 7 days one yet the product is not deliver to me.Here is some screenshots I have attached that your delivery agent lying and message me that they have attempted first delivery.Now I am esacalting this case to social media and Twitter every where.So my request now is that either compensate me or provide the product by tomorrow that is 16 July.No one replying me on this product.Only they informed me to wait.Yet I am not received my order.There is no attempt for yesterday also and there is one responding properly and today I will go and taking a legal action over you all the members...Now I cannot wait anymore.Its enough now...Wait and watch now.
                                  Jul 17, 2020
                                  Updated by ajay196281
                                  now i wants this product also and wants the product without a cost.As you lied everytime and wasted my 8days.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vishu_95
                                    Jul 17, 2020
                                    Report
                                    Copy

                                    Address: Himachal pradesh

                                    Hello team,

                                    I am vishal kumar. I have unfortunately link my adhar card from another persons mentioned email id [protected]@gmail.com. My adhar card number is[protected]. And my email id is v. [protected]@gmail.com and my conatct number is +91 [protected]. Please remove my kyc from mention email amazon account.

                                    I will be thankfull for this.

                                    Regards
                                    Vishal kumar
                                    Amazon India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ronak_patel_9
                                      from Mumbai, Maharashtra
                                      Jul 16, 2020
                                      Report
                                      Copy

                                      Refund

                                      Address: Ahmedabad , India

                                      I ordered bag on 13th june, i cancelled item on 17 june, and i requested for refund, amazon said your refund will be initiated with in 2-5 days, but today 16th july still not got refund, i complain in customer care service 3-4 times, but still not got refund, and on 16th july amazon block my number in customer care, what can i do?
                                      My order number[protected]....
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      L
                                      Jul 16, 2020
                                      Report
                                      Copy

                                      I am noticing that since april, 2020, i am being charged every month in my credit card @ 12.99 usd for amazon prime membership subscription.
                                      I am not using this at all and now unable to cancel this membership and subscription visiting their website
                                      +1 photos
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit