Amazon India Complaints & Reviews

Sir/Madam,

I ordered two smart watched in amazon and paid 3998 rupees via amazon BHIM pay on 09.07.2020

They are promised to delivery on 15.07.2020 but still not product received . Details below

Order No[protected]
Order date - 09.07.2020
Sold by - Neeraj kumar watts

Invoice no - IN-3
Invoice details - RJ-[protected]-2021
Invoice date - 09.07.2020

Hello,

This is to confirm that refund for amount 249 has been successfully processed on 7/17/2020 and the amount should reflect in your account by now.

Refund Reference # 659110

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing Amazon.in

This product was scheduled to arrive yesterday(29.07.2020) but was not delivered, And later the DELIVERY ATTEMPTED status was updated, the status was updated without CALLING or CONTACT me for order delivery. I had got delivery RESCHEDULED after talking to an amazon executive yesterday(29.07.2020) for today's(30.07.2020) MORNING time but today the product has not been delivered even when this product has reached our location. It is midday but still not updated OUT FOR DELIVERY nor has anyone contacted me for this.
Order id[protected].

I haven't received my refund
Date & time -6.06 pm on 19 july
Bank reference id-30005402020201184428183
Kindly refund my amount, initiated by amazon

Regards ..aakash ratiya

(Account no.[protected])

Respected authority,
I am a customer of your bank and my account number is [protected] and I purchased a product from Amazon and it cancelled due to recent lockdown issue company refunded money on 1st july but not received yet. The transaction id is
3000540184017814438043. Please help me as possible as.
Thanking you

I have ordered the Bosch GCL 25 line laser, with pod option but the delivery man who came with it had refused to accept cash and gone away with that item but, the option in that pod has mentioned that, can pay with cash, this was the worst incident I have faced with amazon faculty ever.

I bought tata sky new connection on 20 july from amazon.( East delhi)
Order no is[protected]
The service center install duplicate dish in my home. Please help me for this. I want original dish. Kindly replacement with original tata sky dish or refund my money. Please help me.

Contact : [protected]@gmail.com

I purchased a laptop (model no: 20RAS0MA00) from Amazon on 12th July with amount Rs 79, 999.00/- and it was delivered on 17-July-2020. When I was removed amazon box packing then I checked that on the box label the MRP was Rs 72, 081.00/- which is less than the invoice amount. Today, I checked the more reviews and found that I am not the only one customer, there are many customers and they are fighting with sellers and amazon team but still,...

The charge is for 14.22 and i didnt charge anything for this amount on this date. The code was mj3w168to.
Please put back onto my visa credit card. Thanks

I have bought a broom in amazon as they showed mrp 350 over the display actual the mrp on broom was 280.. Please take necessary action

I have ordered phone from amazon but after some days i ask for refund and amazone provided successful refund they said but bank has not cleared amount and then i call costomer care than they clearly refuse to tell anything and said this is not their fault and not ready to listen anything and amazon care also not taking responsibility of money Rs 16519 please help me its urgent and nobody taking responsibility of money please help ass soon ass possible

1.We purchased new Sanyo LED model XT-32A170H thru Amazon Business portal vide invoice no. SDEI-159620 dt 19.03.20, it was delivered on next day.sold by cloudtail India P. Ltd.

2. When Installation engineer came on 21.03.2020 he said that google chrome app is not supported with this model LED and he advice us to file a complaint to Amazon.

3. After making complaint to Amazon an email received that appointment with service engineer is fixed on 23.03.2020.

However 22.03.20 was announced as JANTA Cufew day by PM, followed by commencement of LOCKDOWN in Delhi was announced by Delhi CM on same day on 22.03.2020 so service engineer did not come on 23.03.2020.

4. After covid lockdown 1-2-3-4 a new complaint was lodged on 15.06.2020 and a person from Sanyo came to our office to resolve the matter but after trying his best he said that " GOOGLE CHROME APP AND SOME RELATED APP ARE NOT DOWNLOADABLE AND NOT SUPPORTED TO THIS LED MODEL Sanyo LED model XT-32A170H. inspite of the fact that it is clearly mention in booklet (Copy of Service booklet as well as Job sheet showing inability in this model is also attached)

Our purpose to purchase android LED is defeated.So we initiate return and refund process with amazon, we email amazon regardinf return this and refund Rs. 11049 in our same pnb bank account from where payment was made to amazon.

But after so many email amazon always reply with internal refence no. only not UTR. REFUND REFERENCE NUMBER # [protected] no payment was shown in our pnb account till today 28.07.2020

After more than 10 emails[protected] TO 28.07.2020 to amazon as well as to pnb bank customer care regarding refund thru charge dispute creation in pnb as amazon adviced in every email, but refund not came in our account copy attached

But still waiting refund amount Rs. 11049/- from amazon to pnb. We request you to allconcerned to get our amount refunded in our pnb account as early as possible. mobile [protected]

Dear amazon. It has been a long time to be connected in the terms of online shopping. But this time we had a very worst experience. I ordered a mi basic earphones with the order no.[protected] order date 26 jul, 2020 for addressed to a place in fatehpur district, uttar pradesh.

As we have called the delivery person for the delivery time and other details. He initially said that he forgot the package and later told us that he has the package and will deliver it by same day. He came and called us.. We helped him navigate to the address. When he came he started shouting and abusing for poor navigating. Although our residence is near to the main road, he himself was of loose mind and confused one. Please look into the seriousness of the matter and take strict action so that such kind of humiliation should not be experienced by any customer.

Hoping for the quick and serious action.

Thank you.

Regards,
Abhishek mishra
Advocate,
High court of delhi.

My order cancelled by amazon without informing me

I have a bank account in pnb bank and dint received the refund of 3699rs intiated on 13/july/2020 with ref# [protected] my bank is saying no refund was intiated or received kindly help me to get refund of 3699.

I booked one

Generic
Generic Nano Mist Sprayer Nano Atomizer Nano Humidifier Nano Spray

through Amajon online service company with this detail

Order date 15-Jul-2020

Order no.[protected]

Order total Price 380.00 (2 items) as per amazon standard delivery of this item at 22 jul to 28 jul 2020. I contacted customer service two times but no right action taken by him.and item not delivered to till time. This is a prepaid order . I want from coy side he gave to me my damage . amazon company is irresponsible company.pls take action immediately.

Hello sir,
I am buy flip cover samsung j7. The refunded amount is not deposit into my bank

Hi team i ordered a phone and sd card together i tried making the payment with upi which was pending and later it successful i thought it's not done and i made for the order again that means i made the amount twice rs. 8323 and now when i call amazon every executive gives different reasons i got all details from the bank stating al the transaction i have done is succesful but amazon is not accepting neither giving any proof that the transaction was failed the order was made on 10th july and today it's almost 18days no response one executive agreed and said that refund will be initiated so how smart they refunded me sd card money rs. 859 but they did not refund rs. 7500 for the mobile and they are just not agreeing and nit connecting me to the finance or the high department i need a quick action on this also i'm ready to give all proofs from my side transaction call recordings

Expected credit date was[protected]

I have today, 27 th july, booked an order #[protected] for buying steelbird sba-2 7 wing shield for a total amount of rs. 929. This amount was paid through my debit card. The debited amount is promptly reflected in my account. I now got a sms informing that my order is called as the payment could not be completed. This unconvincing reason is most disappointing. As i am very keen on getting the above cited product at an early, i request you to kindly help me restoring my order and arrange to deliver the product.
Dr. Mohan ram mamidi
Hyderabad, india
Mobile: +91 [protected]