Claimed

Amazon India Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 20346
Resolved
1482
Unresolved
18864
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 294

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I ordered a product on amazon which showed it will be delivered by today (27th of July 2020, Monday) on 26th of July the package was out for delivery
i called the delivery agent to ask for ETA he said it will be there before 9pm and i was OK with that but later i called him to request that can he come earlier if possible and he didn't pick my call, after that i tried calling him several times and he kept rejecting the call, i assumed...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vishnu88
from Mumbai, Maharashtra
Jul 27, 2020
Report
Copy

Address: Ambernath

I have ordered a product "wish care castor oil" on Amazon and it was supposed to be delivered in 23rd July. Today is 27 July still I didn't receive the parcel. It has already reached nearby station but they are not ready to deliver the parcel and status also not updated after 22nd July. It will hardly take 2 hrs from station where the item received to reach here. Tried to contact customer care they are telling will get your parcel soon but no proper response from them Kindly take some action. Amazon.in Order #[protected]. Tracking ID[protected] Thanks
Amazon India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mangesh Hiwase
    from Delhi, Delhi
    Jul 27, 2020
    Report
    Copy

    Address: Telephone exchange square nagpur440008

    I have purchased gym right plate rupees amount 949 and order is returned . Amazon refunded my money but not reflecting to in my account 949 rupees
    Amazon India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mangesh Hiwase
      from Delhi, Delhi
      Jul 27, 2020
      Report
      Copy

      Address: Telephone exchange sqare nagpur 440008

      I have purchased gym weights plate for amazon and order is returned amazon refunded my money but not reflecting in my account rupees 1000
      Amazon India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mangesh Hiwase
        from Delhi, Delhi
        Jul 27, 2020
        Report
        Copy

        Address: Telephone exchange squre CA road above khamgao bank FAB SALOON NAGPUR 440008

        I have purchased gym equipment from Amazon RS 949. Amazon refunded my RS but not reflecting to my account 949
        Amazon India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mangesh Hiwase
          from Delhi, Delhi
          Jul 27, 2020
          Report
          Copy

          Address: Telephone exchange squre CA road above khamgao bank FAB SALOON NAGPUR 440008

          I have purchased gym equipment from amazon rs 1691. Amazon refunded my rs but not reflecting to my account as 1691
          Amazon India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Cprao
            Jul 27, 2020
            Report
            Copy

            Address: RAO KI DHANI LUNIYAWAS GONER ROAD JAIPUR

            My transaction 250 rupes 8 july 2020 my account paytm payment bank to transaction airtel hdfc recharge 250 platform amazon pay is pending some hours again failed payment my payment not refunded
            Amazon India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mangesh Hiwase
              from Delhi, Delhi
              Jul 27, 2020
              Report
              Copy

              Address: Telephone exchange squre CA road above khamgao bank nagpur

              I have purchased gym equipment and amazon will refunded my money but not reflecting in my account from indian bank rupees amount in 3 part 1691, 949, 1000 so please enquire
              Amazon India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                tiasapal
                Jul 27, 2020
                Report
                Copy

                Saturday, 18 july
                2:02 pm
                Package received by courier
                Mbc kolkata rms, west bengal in
                12:12 pm
                Package has left an amazon facility
                Dankuni, west bengal in
                10:05 am
                Package arrived at an amazon facility
                Kolkata, west bengal in
                Thursday, 16 july
                3:55 am
                Package has left an amazon facility
                Gurgaon, haryana in
                Wednesday, 15 july
                7:36 pm
                Package arrived at an amazon facility
                Gurgaon, haryana in
                Package has shipped
                Amazon India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishnu88
                  from Mumbai, Maharashtra
                  Jul 27, 2020
                  Report
                  Copy

                  Address: Ambernath

                  I have ordered a product on amazon and it was supposed to be delivered in 23rd july. Today is 27 july still i didn't receive the parcel. It has already reached nearby station but they are not ready to deliver the parcel and status also not updated after 22nd july. Tried to contact customer care they are telling will get your parcel soon but no proper response from them kindly take some action. Amazon.in order #[protected]. Thanks.
                  Amazon India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sarin M
                    Jul 27, 2020
                    Report
                    Copy

                    The delivery boy in my location is not accepting digital pay on delivery.
                    According to current scenario it's not a great deal to have physical currency transmission between two straingers and the person may not have that much of currency by hand. So it is a great option to pay digitally on delivery and amazon have initiated such an option for good customer experience, i appreciate it. But the delivery boy is not accepting digital payment on delivery and he tells can't accept digital payment for an amount more than 10k.
                    Actually digital payment option is more required for deals of big amounts as it is easy to transfer.
                    Also the delivery boy always rejects door step delivery. And if the product was pre paid he lefts it over any shop and asks me to collect it from there.
                    Even though the companies like amazon is providing great facilities and customer experience options the delivery boys are making it worse to experience.
                    Amazon India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Z
                      Zaid mansuri
                      from Surat, Gujarat
                      Jul 27, 2020
                      Report
                      Copy

                      Address: 2402, KADIAKUI, CHAPPALBAZAR, NR. SHAIKH JABADDI NI POLE, KALUPUR, RELIEF ROAD,

                      On 8th july 2020 i have done recharge of 197 on bsnl number [protected] and transaction is failed, i have 12rs as amazon pay balance and 185 is debited from my bank account and even after 18 days amount of 185 not credited yet... Order id[protected]... And amazon customer service isn't responding, there is an ivr playing, large number of calls are coming so your call cannot be connected... Plzzz help me.
                      Amazon India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mishra Education
                        Jul 27, 2020
                        Report
                        Copy

                        Address: muffasil more manpur gaya

                        Zebronic 450w power supply
                        Refound reference number:[protected].
                        Amazon India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rohan kendre
                          Jul 26, 2020
                          Report
                          Copy

                          Hello
                          My product Alpino organic natural peanut butter crunch 1kg return receive but my payment 459rs not refund
                          Amazon India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepakkumar6207
                            Jul 26, 2020
                            Report
                            Copy

                            Address: At+po-Rampur Jalalpur dalsinghsarai
                            Website: Amazon.in

                            Refund not at displaying account
                            Refund not come
                            Reference number 30005402020201200651099
                            Amazon India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Avishek P
                              Jul 26, 2020
                              Report
                              Copy

                              Hi team,

                              This is regarding the amazon.in order #[protected]

                              I haven't received the refund yet. I have tried contacting seller many times. But sadly no response.

                              I haven't recieved any email and no response from amazon team.

                              And please hire experienced customer service executive for customer support.

                              Please look into the matter as soon as possible and process the refund.

                              Thanks & regards,
                              Avishek prasad
                              Amazon India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shilpa Sarawgi Bagaria
                                Jul 26, 2020
                                Report
                                Copy

                                Address: 31, college row.college street
                                Website: [email protected]

                                Hie. I m shilpa bagaria. My mobile no. Is [protected]. Amazon has subscribed 1year prime membership without my permission, i have choosen for 1 month that subscription fee is 129rs but the subscribed me for 1 year that's fee is 999. Through auto-renewal.
                                Order date 26july2020
                                Order # d[protected].
                                Amazon India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Surya Prakash Mishra
                                  from Mumbai, Maharashtra
                                  Jul 26, 2020
                                  Report
                                  Copy

                                  We ordered 3 burner usha eb gs3 001 cooktop ebony 3001 (Black) (For 4495/-) (Order no[protected]), amazon delivered a usha 2 burner cooktop, package had different (2029/-) invoice, which belongs to different customer (Order number[protected], wrong product photo and invoice is attached for reference, got late in calling amazon customer care by 2 days, now the amazon customer care is not helping in returning product.

                                  Disappointed with amazon, can't believe they can deliver wrong product and do not ready to correct the mistake...

                                  Bad experience with amazon, sad to know amazon and customer care is fine with this unethical act.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sowmiyaselvaraj
                                    Jul 26, 2020
                                    Report
                                    Copy

                                    I ordered track pants in amazon and it's prepaid order so when i cancel my order they initiate my refund by that money not processed in my account... They sent rrn number - (30005402000194133269481)
                                    Amazon India customer support has been notified about the posted complaint.
                                    Forward this complaint to Indian bank customer service too... My money not relocated in my account
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      karikath
                                      Jul 25, 2020
                                      Report
                                      Copy

                                      Address: TC 6/2389(1), 16 VIJAYA GARDENS, VATTIYURKAVU

                                      Order No.[protected]
                                      The package is said to have reached my city, Thiruvananthapuram on 13 Jul 2020. Today is 25 Jul 2020. The package is lying with you since 13 Jul. In between I received my another order without delay. Either you deliver it or refund my money. I don't think your claim that the package reached it's destination on 13 Jul is correct.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit