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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 294

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B
Brent
Jul 29, 2020
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Address: 2915 Island Home Avenue, Knoxville, TN. 37920

The charge is for 14.22 and i didnt charge anything for this amount on this date. The code was mj3w168to.
Please put back onto my visa credit card. Thanks
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    N
    NUTHAKKI RAJESH
    Jul 29, 2020
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    Website: Www.amazon.in

    I have bought a broom in amazon as they showed mrp 350 over the display actual the mrp on broom was 280.. Please take necessary action
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      A
      Jul 29, 2020
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      Address: 257/5 surya vihar, Agwanpur faridabad, Haryana
      Website: Amazon online shopping

      I have ordered phone from amazon but after some days i ask for refund and amazone provided successful refund they said but bank has not cleared amount and then i call costomer care than they clearly refuse to tell anything and said this is not their fault and not ready to listen anything and amazon care also not taking responsibility of money Rs 16519 please help me its urgent and nobody taking responsibility of money please help ass soon ass possible
      Aug 3, 2020
      Complaint marked as Resolved 
      I got my refund thank you so much
      Amazon India customer support has been notified about the posted complaint.
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        B
        Bhagwat Pershad and sons
        Jul 29, 2020
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        Address: BHAGWAT PERSHAD & SONS 353, BHOLA NATH NAGAR, SHAHDARA DELHI 32 PH 01122304582

        1.We purchased new Sanyo LED model XT-32A170H thru Amazon Business portal vide invoice no. SDEI-159620 dt 19.03.20, it was delivered on next day.sold by cloudtail India P. Ltd.

        2. When Installation engineer came on 21.03.2020 he said that google chrome app is not supported with this model LED and he advice us to file a complaint to Amazon.

        3. After making complaint to Amazon an email received that appointment with service engineer is fixed on 23.03.2020.

        However 22.03.20 was announced as JANTA Cufew day by PM, followed by commencement of LOCKDOWN in Delhi was announced by Delhi CM on same day on 22.03.2020 so service engineer did not come on 23.03.2020.

        4. After covid lockdown 1-2-3-4 a new complaint was lodged on 15.06.2020 and a person from Sanyo came to our office to resolve the matter but after trying his best he said that " GOOGLE CHROME APP AND SOME RELATED APP ARE NOT DOWNLOADABLE AND NOT SUPPORTED TO THIS LED MODEL Sanyo LED model XT-32A170H. inspite of the fact that it is clearly mention in booklet (Copy of Service booklet as well as Job sheet showing inability in this model is also attached)

        Our purpose to purchase android LED is defeated.So we initiate return and refund process with amazon, we email amazon regardinf return this and refund Rs. 11049 in our same pnb bank account from where payment was made to amazon.

        But after so many email amazon always reply with internal refence no. only not UTR. REFUND REFERENCE NUMBER # [protected] no payment was shown in our pnb account till today 28.07.2020

        After more than 10 emails[protected] TO 28.07.2020 to amazon as well as to pnb bank customer care regarding refund thru charge dispute creation in pnb as amazon adviced in every email, but refund not came in our account copy attached

        But still waiting refund amount Rs. 11049/- from amazon to pnb. We request you to allconcerned to get our amount refunded in our pnb account as early as possible. mobile [protected]
        Amazon India customer support has been notified about the posted complaint.
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          L
          legalabhi
          Jul 29, 2020
          Resolved
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          Resolved

          Dear amazon. It has been a long time to be connected in the terms of online shopping. But this time we had a very worst experience. I ordered a mi basic earphones with the order no.[protected] order date 26 jul, 2020 for addressed to a place in fatehpur district, uttar pradesh.

          As we have called the delivery person for the delivery time and other details. He initially said that he forgot the package and later told us that he has the package and will deliver it by same day. He came and called us.. We helped him navigate to the address. When he came he started shouting and abusing for poor navigating. Although our residence is near to the main road, he himself was of loose mind and confused one. Please look into the seriousness of the matter and take strict action so that such kind of humiliation should not be experienced by any customer.

          Hoping for the quick and serious action.

          Thank you.

          Regards,
          Abhishek mishra
          Advocate,
          High court of delhi.
          Jul 29, 2020
          Complaint marked as Resolved 
          Company has contacted and assured that such issues will not happen in future. Thanks. Plz close that complaint.
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            J
            Jayankrx
            Jul 29, 2020
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            My order cancelled by amazon without informing me
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              H
              harsh6398
              Jul 29, 2020
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              Address: 6 MIG FRIENDS COLONY NEW SHAHGANJ AGRA
              Website: amazon.com

              I have a bank account in pnb bank and dint received the refund of 3699rs intiated on 13/july/2020 with ref# [protected] my bank is saying no refund was intiated or received kindly help me to get refund of 3699.
              Amazon India customer support has been notified about the posted complaint.
              Jul 29, 2020
              Updated by harsh6398
              neither i am able to find a charge dispute form for my bank neither online nor offline whoch amazona sked me to fill trying to find it from almost a week
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                G
                Ganeshkumar2126
                from Mumbai, Maharashtra
                Jul 28, 2020
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                I booked one

                Generic
                Generic Nano Mist Sprayer Nano Atomizer Nano Humidifier Nano Spray

                through Amajon online service company with this detail

                Order date 15-Jul-2020

                Order no.[protected]

                Order total Price 380.00 (2 items) as per amazon standard delivery of this item at 22 jul to 28 jul 2020. I contacted customer service two times but no right action taken by him.and item not delivered to till time. This is a prepaid order . I want from coy side he gave to me my damage . amazon company is irresponsible company.pls take action immediately.
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                  P
                  pourvi25
                  Jul 28, 2020
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                  Hello sir,
                  I am buy flip cover samsung j7. The refunded amount is not deposit into my bank
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                    A
                    Aishjain09
                    from Bengaluru, Karnataka
                    Jul 28, 2020
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                    Address: Amazon World Trade Center - Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.
                    Website: Amazon.in

                    Hi team i ordered a phone and sd card together i tried making the payment with upi which was pending and later it successful i thought it's not done and i made for the order again that means i made the amount twice rs. 8323 and now when i call amazon every executive gives different reasons i got all details from the bank stating al the transaction i have done is succesful but amazon is not accepting neither giving any proof that the transaction was failed the order was made on 10th july and today it's almost 18days no response one executive agreed and said that refund will be initiated so how smart they refunded me sd card money rs. 859 but they did not refund rs. 7500 for the mobile and they are just not agreeing and nit connecting me to the finance or the high department i need a quick action on this also i'm ready to give all proofs from my side transaction call recordings
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                      R
                      Riddhesh More
                      Jul 28, 2020
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                      Address: Sainath darshan chaal, New shyam nagar

                      Expected credit date was[protected]
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                        M
                        Jul 27, 2020
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                        Address: Hyderabad,India

                        I have today, 27 th july, booked an order #[protected] for buying steelbird sba-2 7 wing shield for a total amount of rs. 929. This amount was paid through my debit card. The debited amount is promptly reflected in my account. I now got a sms informing that my order is called as the payment could not be completed. This unconvincing reason is most disappointing. As i am very keen on getting the above cited product at an early, i request you to kindly help me restoring my order and arrange to deliver the product.
                        Dr. Mohan ram mamidi
                        Hyderabad, india
                        Mobile: +91 [protected]
                        Amazon India customer support has been notified about the posted complaint.
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                          V
                          VENOM'S LEGACY
                          Jul 27, 2020
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                          I ordered a product on amazon which showed it will be delivered by today (27th of July 2020, Monday) on 26th of July the package was out for delivery
                          i called the delivery agent to ask for ETA he said it will be there before 9pm and i was OK with that but later i called him to request that can he come earlier if possible and he didn't pick my call, after that i tried calling him several times and he kept rejecting the call, i assumed that he was driving and busy so i stopped calling him hoping that he will keep his word and deliver the product by 9pm Sunday 26th of july but he never came
                          i called amazon India and reported the incident they said that they have reported a complaint and the product will be delivered to me first thing in the morning (on 27th, Monday), so again i kept waiting for its arrival today and yet no contact from the delivery agent, so i contacted amazon customer care again and called the delivery agent as well but he kept ignoring my calls and eventually switched off his phone or blocked me because now the call wouldn't connect, i mean earlier it would ring and he will reject the call or ignore it now its not ringing either.
                          i am also afraid for my package what if he hold grudges against me and damage the product, and he keeps ignoring my calls, this is pure harassment and if the product is delayed any further i will take legal actions now, this rowdy and irresponsible behavior was not expected by amazon agents even tho i have complaint about it 3 times there is no result and the delivery agent is ignoring me now, when i ordered it it was the last product on stock i cannot order it again now.
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                            V
                            Vishnu88
                            from Mumbai, Maharashtra
                            Jul 27, 2020
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                            Address: Ambernath

                            I have ordered a product "wish care castor oil" on Amazon and it was supposed to be delivered in 23rd July. Today is 27 July still I didn't receive the parcel. It has already reached nearby station but they are not ready to deliver the parcel and status also not updated after 22nd July. It will hardly take 2 hrs from station where the item received to reach here. Tried to contact customer care they are telling will get your parcel soon but no proper response from them Kindly take some action. Amazon.in Order #[protected]. Tracking ID[protected] Thanks
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                              M
                              Mangesh Hiwase
                              from Delhi, Delhi
                              Jul 27, 2020
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                              Address: Telephone exchange square nagpur440008

                              I have purchased gym right plate rupees amount 949 and order is returned . Amazon refunded my money but not reflecting to in my account 949 rupees
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                Mangesh Hiwase
                                from Delhi, Delhi
                                Jul 27, 2020
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                                Address: Telephone exchange sqare nagpur 440008

                                I have purchased gym weights plate for amazon and order is returned amazon refunded my money but not reflecting in my account rupees 1000
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                                  M
                                  Mangesh Hiwase
                                  from Delhi, Delhi
                                  Jul 27, 2020
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                                  Address: Telephone exchange squre CA road above khamgao bank FAB SALOON NAGPUR 440008

                                  I have purchased gym equipment from Amazon RS 949. Amazon refunded my RS but not reflecting to my account 949
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                                    M
                                    Mangesh Hiwase
                                    from Delhi, Delhi
                                    Jul 27, 2020
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                                    Address: Telephone exchange squre CA road above khamgao bank FAB SALOON NAGPUR 440008

                                    I have purchased gym equipment from amazon rs 1691. Amazon refunded my rs but not reflecting to my account as 1691
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                                      Cprao
                                      Jul 27, 2020
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                                      Address: RAO KI DHANI LUNIYAWAS GONER ROAD JAIPUR

                                      My transaction 250 rupes 8 july 2020 my account paytm payment bank to transaction airtel hdfc recharge 250 platform amazon pay is pending some hours again failed payment my payment not refunded
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                                        M
                                        Mangesh Hiwase
                                        from Delhi, Delhi
                                        Jul 27, 2020
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                                        Address: Telephone exchange squre CA road above khamgao bank nagpur

                                        I have purchased gym equipment and amazon will refunded my money but not reflecting in my account from indian bank rupees amount in 3 part 1691, 949, 1000 so please enquire
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