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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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A
amitabsskumar
Jun 8, 2020
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सर मेने अमेजन.इन से 22 केरेट रु. 50700/- (Order#[protected] एक सोने की चैन[protected] को खरीदी ओर मुझे पार्सल प्राप्त हुआ । ओर जैसे ही मेने पार्सल खोला चैन मुझे बाजार में रु. 10/- में बिकने वाली लगी । मेंने तुरन्त ही अपना आर्डर को रद्द किया ओर अमेजन ग्राहक से तुरन्त बात की ओर सारी बात उसको बतायी लेकिन अमेजन ग्राहक द्वारा यह कहा गया की आप कही ज्वैलरी दुकान पर जाकर चैन की शुद्धता की जॉच सकते है जिस पर मेंने कहा की अमेजन द्वारा सामान भेजने से पहले सामान की जॉच की गयी थी या नही उसने तुरन्त मना कर दिया । अमेजन द्वारा इस विषय पर शिकायत दर्ज कर मामले की जॉच करने की बाद कही गयी जिसके लिए 5 जून का समय दिया गया ओर कहा गया की कम्पनी द्वारा इस विषय की पूरी जानकारी व सहायता की जायेगी लेकिन कम्पनी द्वारा न तो कभी मुझे कभी फोन कॉल करके जॉच संबंधी विषय पर नही बताया गया (कम्पनी द्वारा एक तरफा ही जॉच की गयी है) ओर 6 जून को मेरे द्वारा कम्पनी में बात करने पर मुझे बताया गया की आपको जो सोने की जो चैन प्राप्त हुई है उसमें कोई दोष नही है व सही चेन आपको प्राप्त हुई है । मेरे द्वारा कई बार अऩुरोध किया कि मैडेम/सर हो सकता है यह चैन जो मुझे प्राप्त हुई है मुझे ऐसा लग रहा है कि यह चेन सिर्फ मुझे ही बाजार में रु. 10/- में बिकने वाली रही हो आप कृपया अपने अमेजन टीम से इसकी प्रमाणिकता हेतु इस सामान को मेरे यहॉ से वापस मंगवा लिजिए लेकिन उनके द्वारा साफ मना कर दिया गया कि कि अब हम कुछ नही कर सकते ।
श्रीमान जी आपसे अनुरोध है कि मेरा रिफण्ड/रिप्लेशमेन्ट कराने का कष्ट करे इसके लिए में सदा में आपका आभारी रहूगा । आपके महान कृपा होगी ।
सधन्यवाद

अमित कुमार
मो.[protected]
Amazon India customer support has been notified about the posted complaint.
hello sir send me your mobile number then i call you
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    N
    Narendra Pariyar
    Jun 8, 2020
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    I ordered face mask on 19/5/2020 but till date neither it is delivered to me nor my money refunded. Please take appropriate action.
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      M
      MeghanaK
      Jun 8, 2020
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      Website: Amazon

      I was supposed to get the amazon refund amount of rs1358 from amazon
      They have processed me on june 30. Plss make sure to refund my amount.
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        V
        Veeranagouda2108
        Jun 8, 2020
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        I purchased a product worth of rs.2450 on amazon on 26th of may using my canara bank debit card and order is cancelled immediately. As per amazon's confirmation email received on 31st of may, it is clearly written that the refund is processed successfully with refund reference # 247706. But as on today the amount is not reflected in my account.

        I had contacted canara bank customer service, they are saying that there are no pending transaction and when i contact amazon they say it is successfull at our end. I am unable get what is happening. Please help.

        My account number:[protected]
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          A
          Abhishek2088
          Jun 7, 2020
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          Address: New Delhi

          There is a automatically deducted from my icici bank account of inr - 999/-

          What the hell is going on?
          Deleting my amazon account. These guys dupe people, while i do not even know what service it is.

          Txn of inr 999.00 done on acct xx654 on 07-jun-20. Info: vsi*amazon st. Avbl bal:inr call 18002662 for dispute or sms block 654 to [protected]

          Regards
          Abhisek panwar
          +91 [protected]
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            S
            Subhamoy adhikary
            Jun 7, 2020
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            Address: Hindmotor

            Amazon has withdrawn INR 999 from my ICICI bank account for which I have not even used it, neither received any OTP for this transaction. I want my money back. I don't even used the Amazon app earlier.
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              R
              Rahee007
              Jun 7, 2020
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              Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

              Amazon processed a refund for amount 733.00 has been successfully processed on[protected] and the amount should reflect in your account by now. When i contacted CITI bank, they asked for ARN which Amazon is denying to provide.

              Refund Reference #[protected]

              It has been more than two months but i have not received the refund. I have been pushed from both sides to contact the opposite sides for disputes. Please help!
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                Bharat kamboj
                Jun 7, 2020
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                Bank-Central bank of india
                Branch-khera
                IFSC CODE-CBIN0284304
                State- haryana
                District- Karnal
                City-karnal
                Branch code-284304
                Address-V.P.O khera

                Refund refrence no.-AFNKCOWK0000KACU8WBU

                Account no.-[protected]
                Despute money-2014rs

                Dear Sir Last month on 23rd May credit my account by amazon he has provied me refund reference number as a proof but still paytm was not credited to my account and bank officials are not taking any action on it please check and credit my payment to my account as soon as possible thank you. pllzz refund my payment sir plzz
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                  A
                  Anchal Deshmukh
                  Jun 7, 2020
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                  I have ordered a asus vivobook 14 laptop on 31st may 2020. But due unexpected delivery date i cancelled my order on 1st june. The amazon service of payment showing that the amount will expected refund on 6th june 2020. But now it's been 7th june 2020 and haven't refund yet.
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                    S
                    Shael Mahara
                    Jun 7, 2020
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                    I ordered two products today i received one box on cash on delivery and i pay for this but inside one item is missing i also done complain on customer care plz solve my problem
                    Amazon India customer support has been notified about the posted complaint.
                    Jun 07, 2020
                    Updated by Shael Mahara
                    I ordered two products today I received one box on cash on delivery and I pay for this but inside one item is missing I also done complain on customer care plz solve my problem

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                      S
                      Sector23
                      from Saharanpur, Uttar Pradesh
                      Jun 7, 2020
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                      Our order no is[protected]
                      We had order the air cooler from amazon on 20 may 2020. We received the product on 24 may which was defective and used. We immediately posted a return request but didn’t get any response from there side. We tried emailing them but even there no action was taken for the same.
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                        S
                        Sutta
                        Jun 7, 2020
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                        Dear sir,

                        I am your prime customer with mobile no [protected] ordered on 25 may and still not get stuff and i call customer care he told i dont know when my stuff got delivered and by another mob no [protected] also i placed another order this also not delivered till now and your customer care executive talked very badly.

                        I am your so old customer but today i am very hurt from now i am going to stop using amazon.
                        Amazon India customer support has been notified about the posted complaint.
                        Jun 07, 2020
                        Updated by Sutta
                        Amazon service getting deterioting Flipkart getting better
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                          R
                          Rohit Rahul Kandera
                          Jun 7, 2020
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                          I ordered a phone (Samsung galaxy m21) from amazon on 28th may, and cancelled it immediately. The refund amount has not yet credited to my account, and it has been more than 10 days now.
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                            Linda J.Jones
                            Jun 7, 2020
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                            I believe i was hacked 6/4 or 6/5 & then i received this order confirmation for these items (Which i did not order!). Its suppose to be delivered 6/12 & i'm suppose to sign for it (Will not)! The shipping address is from 13, wallis ave, wilmington, delaware, 19805 the order # s are[protected] &[protected] & then there was a # given to report fraud[protected] which didn't sound good to me either because they wanted me to go to a local store to get an amazon card? To block it & call them back? That didn't sound right! However a day or so before my computer went down saying it was blocked & it gave a # to call & foolishly i did & this person ran a # of scans & i believe he may have gotten a # of cc accounts...& that # is[protected], his name was rick & couldn't tell me where he was calling from... I am very upset about this! Will be sending back these items (If it comes) & certainly will not be paying for it! I don't want them to collect any 'monies' returned but from i gather its on a cc or an amazon acct. Which i don't have. Can't send you an e-mail report. By the way # also means numbers, not hashtags! Would appreciate anything you can do to catch these thieves & clear my accts!
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                              ash tech tamil
                              Jun 7, 2020
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                              Address: Amazon India
                              Website: www.amazon.in

                              I ordered a product in amazon, after the expected delivery date still my order is delivered so i cancelled my order, but the refund is not initiated from amazon
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                                D
                                Damodar mandal
                                Jun 6, 2020
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                                Address: Replika packing pvt ltd kundli sonepat hariyana pin code 131028 plotno 444.445

                                My name is damodar mandal amazon me address replika packaging pvt ltd plot no 444.445 kundli sonepat hariyana pin code 131028 jo account number sbi [protected] ifsc code sbin00015479 paisa payment kiya tha mera phone number [protected] hai
                                Amazon India customer support has been notified about the posted complaint.
                                2019 me 1/4/2019 me hi self returned India post se speed post but abi tak rupees returned nahi mila speed post no EH[protected]Ih.Ivrno[protected]
                                Damodar mandal's [Complaint's author] reply, Jun 6, 2020
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                                  Damodar mandal
                                  Jun 6, 2020
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                                  Address: Replika press pvt ltd kundli sonepat hariyana pin code 13028

                                  My name is damodar mandal live at jharjkand mai hariyana me pvt job karta hu mera phone number [protected] mera account number sbi [protected] ifsc code sbin00015479 se 7890 ka moto ka mobile kharida jo damage nikla jise self returned india post se speed post 1/4/2019 ko kiya tha jo abhi tak mere account me paisa refund nahi mila
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                                    Bidisha Borborah
                                    Jun 6, 2020
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                                    Address: Teok pohuchungi gaon, po jakharia, assam

                                    I can't suggest anyone to buy from this online shopping. It's very poor, i supposed next time to go to police if my complaint has not rectify. I want my money back.
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                                      Bidisha Borborah
                                      Jun 6, 2020
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                                      Address: Teok pohuchungi gaon, po jakharia, assam

                                      My order no[protected] i have returned my order. But today it's 10 day gone i hve not got my money back refunded. Very bad amazon really next time i will not order any more. I request to all plz don't buy any order in this site. I hve call customer care but no one receiving my phne. Very poor, [censored] site...
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                                        Mehmud Ali
                                        Jun 6, 2020
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                                        Address: lalgola murshadabad

                                        Amazan order on quantit lgw30 mobile. Order retun 17/05/2020 amazon refund amount 7499rupaye not account aad. Refund reference no-#903x6gd0000k9lb6ypp
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