Amazon India Complaints & Reviews

I have ordered book from amazon on 18 may and it shows delivery by 1 june
Today is 9th june but i haven't received any delivery.
I am in trouble because i need books or my refund but they are not helping

My order id is:[protected]

Please help me to get my books or refund asap

Dera sir/madam
I akash arora customer of canara bank. My account no is[protected]. I have purchased two product from amazon on 25.05.2020 and the amount is 12699 and 16999 from my rupay debit card, but my product is cancelled on 28.05.2020
The refunds for the same were initiated and successfully processed to my account and i got refund reference number for the product, it has been a week and yet the amount are not reflected in my account
I contacted my bank customer support. They are not able to solve my problem the customer support is very poor.
The reference number are below

Your amazon.in order refund reference number
06/03 02:26:00
Hello,

This is to confirm that refund for amount 12699.00
16999.00 has been successfully processed on[protected]
[protected] and the amount should reflect in your account by now.

Refund reference # aoh21wi60000kalnp6sk
Ao925zzo0000kalfpdfc

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

For more details on refunds, please click here: https://www.amazon.in/pay/history?tab=refunds

Thanks for choosing amazon.in

Dear sir/mam i order some product form amazon online selling company and i pay by debit card. After some day i cancel product and seller transfer my refund in my account on 29 may 2020 but till now refund has not credited in my account. I went to central bank branch but branch mannager didnot get proper solution... Plese help me seller gave me refund refrence no#aoh21wi60000kalnqvir
Bank - central bank of india
Ifsc - cbin0284983
Refrance no - #aoh21wi60000kalnqvir
Dispute amount - 1445

I had registered for amazon associates affiliate program on 31st jan 2020 and i had mentioned all my social media networks urls for promotion of amazon products which was approved and accepted. February 2020 i earned rs.423/- and i had received an email from amazon stating that i did not quality for minimum payout of rs.1000/- so they will carry over the amount for next payment. As per terms and condition i was supposed to do sales of min 3 products in 180 days time. 2 products were sold through my affiliate links in the month of february 2020. March and april i could not do any promotions due to lock down imposed by covid 19 pandemic. May when lock down got opened then i started promotions again and had about 6 sales with commission amount totaling to around 757/- rupees (As per the associate central dashboard) but their recent payout report did not show the same. So i wrote an email to amazon for clarification of the same. But to my surprise on 8th june evening i got an email from amazon associates stating my account has been closed as i did not meet their minimum requirement. I was shocked because i had been doing my promotions of amazon products on regular basis and was expecting my first payout in june but to my disbelief they had closed my account without any prior notice and i could not access to any my details this is really rude and shocking. I need my access back and also the commission needs to be paid out to me.
Amazon associates id : vikassaxenabl-21

The delivery boy asked me to grab my stuff at 8:08 pm on 6th June, 2020. It arrived early but that wasn't a problem the problem was i selected the time slot of 10 am to 6 pm and the delivery boy calls me at 8:08 pm to pick it up. There must be a reason why we selected that time slot. To the top of that the person rejected the order because we couldn't pick it up at that time. We asked him to give it to us the next day but he was way to rude and rejected the order. Didn't wanted to write about him but it wasn't our fault and because he didn't followed the time we gave he has no right to pin point us and reject the order. We have waited for that product (Gelly Roll Moonlight Pen Set, 0.6 mm Fine Tip, Set of 10) (Order#[protected] for a long time and when it reached this is what the behaviour was of your delivery boy. I would request you to keep a staff that follows the time slot and doesn't do this kind of stuff with the customers.
Regards

I have ordered a mobile phone cover on 4th june 2020 and payment of rs 549 has been paid from my catholic ciriyan bank account. (Ref no. Cp[protected]. But on checking the status of shipping it says that you have no any order in the year 2020. I can't under stand what happened. Please check the matter and rectify. Thanking you

E. Venugopal, eledath house, nandipulam, thrissur 680312
Mobile [protected]. Email [protected]@gmail.com

Dr sir/madem i have not recived in my amzon refund amount in my account. kindly cheek my trasction refurence number in 74332740151015063150007. plz cheek my consund and help for me. thank you

Need refund

I purchased a product worth of rs.495 on amazon on 21th of may using my central bank of india debit card and order is cancelled 22 of may. As per amazon's confirmation email received on 27th of may, it is clearly written that the refund is processed successfully with refund reference # 245258. But as on today the amount is not reflected in my account.

I had contacted central bank customer service, they are saying that there are no pending transaction and when i contact amazon they say it is successfull at our end. I am unable get what is happening. Please help.

सर मेने अमेजन.इन से 22 केरेट रु. 50700/- (Order#[protected] एक सोने की चैन[protected] को खरीदी ओर मुझे पार्सल प्राप्त हुआ । ओर जैसे ही मेने पार्सल खोला चैन मुझे बाजार में रु. 10/- में बिकने वाली लगी । मेंने तुरन्त ही अपना आर्डर को रद्द किया ओर अमेजन ग्राहक से तुरन्त बात की ओर सारी बात उसको बतायी लेकिन अमेजन ग्राहक द्वारा यह कहा गया की आप कही ज्वैलरी दुकान पर जाकर चैन की शुद्धता की जॉच सकते है जिस पर मेंने कहा की अमेजन द्वारा सामान भेजने से पहले सामान की जॉच की गयी थी या नही उसने तुरन्त मना कर दिया । अमेजन द्वारा इस विषय पर शिकायत दर्ज कर मामले की जॉच करने की बाद कही गयी जिसके लिए 5 जून का समय दिया गया ओर कहा गया की कम्पनी द्वारा इस विषय की पूरी जानकारी व सहायता की जायेगी लेकिन कम्पनी द्वारा न तो कभी मुझे कभी फोन कॉल करके जॉच संबंधी विषय पर नही बताया गया (कम्पनी द्वारा एक तरफा ही जॉच की गयी है) ओर 6 जून को मेरे द्वारा कम्पनी में बात करने पर मुझे बताया गया की आपको जो सोने की जो चैन प्राप्त हुई है उसमें कोई दोष नही है व सही चेन आपको प्राप्त हुई है । मेरे द्वारा कई बार अऩुरोध किया कि मैडेम/सर हो सकता है यह चैन जो मुझे प्राप्त हुई है मुझे ऐसा लग रहा है कि यह चेन सिर्फ मुझे ही बाजार में रु. 10/- में बिकने वाली रही हो आप कृपया अपने अमेजन टीम से इसकी प्रमाणिकता हेतु इस सामान को मेरे यहॉ से वापस मंगवा लिजिए लेकिन उनके द्वारा साफ मना कर दिया गया कि कि अब हम कुछ नही कर सकते ।
श्रीमान जी आपसे अनुरोध है कि मेरा रिफण्ड/रिप्लेशमेन्ट कराने का कष्ट करे इसके लिए में सदा में आपका आभारी रहूगा । आपके महान कृपा होगी ।
सधन्यवाद

अमित कुमार
मो.[protected]

I ordered face mask on 19/5/2020 but till date neither it is delivered to me nor my money refunded. Please take appropriate action.

I was supposed to get the amazon refund amount of rs1358 from amazon
They have processed me on june 30. Plss make sure to refund my amount.

I purchased a product worth of rs.2450 on amazon on 26th of may using my canara bank debit card and order is cancelled immediately. As per amazon's confirmation email received on 31st of may, it is clearly written that the refund is processed successfully with refund reference # 247706. But as on today the amount is not reflected in my account.

I had contacted canara bank customer service, they are saying that there are no pending transaction and when i contact amazon they say it is successfull at our end. I am unable get what is happening. Please help.

My account number:[protected]

There is a automatically deducted from my icici bank account of inr - 999/-

What the hell is going on?
Deleting my amazon account. These guys dupe people, while i do not even know what service it is.

Txn of inr 999.00 done on acct xx654 on 07-jun-20. Info: vsi*amazon st. Avbl bal:inr call 18002662 for dispute or sms block 654 to [protected]

Regards
Abhisek panwar
+91 [protected]

Amazon has withdrawn INR 999 from my ICICI bank account for which I have not even used it, neither received any OTP for this transaction. I want my money back. I don't even used the Amazon app earlier.

Amazon processed a refund for amount 733.00 has been successfully processed on[protected] and the amount should reflect in your account by now. When i contacted CITI bank, they asked for ARN which Amazon is denying to provide.

Refund Reference #[protected]

It has been more than two months but i have not received the refund. I have been pushed from both sides to contact the opposite sides for disputes. Please help!

Bank-Central bank of india
Branch-khera
IFSC CODE-CBIN0284304
State- haryana
District- Karnal
City-karnal
Branch code-284304
Address-V.P.O khera

Refund refrence no.-AFNKCOWK0000KACU8WBU

Account no.-[protected]
Despute money-2014rs

Dear Sir Last month on 23rd May credit my account by amazon he has provied me refund reference number as a proof but still paytm was not credited to my account and bank officials are not taking any action on it please check and credit my payment to my account as soon as possible thank you. pllzz refund my payment sir plzz

I have ordered a asus vivobook 14 laptop on 31st may 2020. But due unexpected delivery date i cancelled my order on 1st june. The amazon service of payment showing that the amount will expected refund on 6th june 2020. But now it's been 7th june 2020 and haven't refund yet.

I ordered two products today i received one box on cash on delivery and i pay for this but inside one item is missing i also done complain on customer care plz solve my problem

Our order no is[protected]
We had order the air cooler from amazon on 20 may 2020. We received the product on 24 may which was defective and used. We immediately posted a return request but didn’t get any response from there side. We tried emailing them but even there no action was taken for the same.