Amazon India Complaints & Reviews

My product return of One plus 7 pro costing Rs 38500 has been picked on 25th May..

whereas I got a call from amazon number ..at 6.15pm on 25th whereas it was supposed to be done with 26th please see my call log snapshot with time stamp..May.asking for a proof i was given a slip by delivery agent itself because it happened a day before and then the delivery agent came to me by 6.40 and took the mobile below are the society CCTV footage ..

i have been saying the same for the past 15 days and no one has come up with an answer.

My device has been stolen by the agent who was suppose to come on 26th ..

and on 26th without any notice or call or correspondence my pickup request was cancelled.

please see the below images where i have attached the call log of my mobile and CCTV of my society where the guy came and took the mobile...

i have earlier escalated the matter and have entire CCTV footage but the TEAM dealing with this has not yet corresponded me correctly.

please see and escalate the matter i have been waiting for such a long time...

the delivery agent who was assigned my return for 26th has done this for sure...
bcz no one should be having the details of the pickup to happenining on 26th and cancelled it on his Own..

please see the images attached

I. Call closed my account. This month. I am charge again. Please give me credit and make shore my account is closed. Thank you

In my area amazom manager taking money from customer to deliverd there package i have full recording of there deliverey boy abusing me amd asking money

Jun 7 2020 my amount is deducted 10.30 am in airtel money adding use u r app but amount deducted but not added first time but amount is deducted second time add amount is added in airtel money first 550 rs not credited my account pls credited to me my account verify and justice to me

I had ordered dell vostro 5481 from amazon however to my horror and suprise, i received dell inspiron 15 3000 series that too of 2018 model which costs about 30, 000 in not a working condition, against 47, 999 paid by me. When i had raised the issue with customer service, they have expressed their inability to replace or refund as they say that they have delivered correct product. I am left with no option but prepare for long battle to get refund/replacement.
I want amazon higher level resolution team to help me. Guys, think twice whether you want such incident to happen with you.👎👎👎

I purchase redmi k20pro from amezon.in worth of 27999rs, but product is defective but they are not responding for that issue. Please help for that issue.

This is an interesting one for all the customer. I will show you all the real face of amazon. I ordered one tcl 4k uhd android tv on 11/6/2020 and it was delivered on 13/6/2020. When the service technician came two hours later to install, the wall mount bracket was missing and they went back saying that i complain to customer care. When they went back, i got a little curious to check the functionality of the tv. There i cam to know that an e-warranty with serial no: 1907ajb143545e00054 already exists in the name of dev and his mobile number is also registered. When i called that number and inquired, mr devendra told me that he has purchased the same tv in delhi on june 2, 2020 and returned the defective piece as prime video was not running.
So, you see that instead of a new one these amazon sellers are selling a refurbished item and that too a defective one.

Great going amazon. See you in consumer court.

Best wishes,

I have purchased ptron earbuds of 999/- and as it had no noice cancellation i had to refund
My refund money is initiatedon june 2 nd and jun 7 th it shows return is complete but my refund amount is not yet credited till now. It's been 13 days and there is no response
When called to amazon customer care they gave a ref nbr to chk with bank
But when checked with indian bank they say money is not yet credited
Where has the money gone??? Who is responsible for this amazon is just a fraud. I am surprised to see many similar complain here regarding refund from amazon

I bought the mixer grinder in march but it came broken. Since then, amazon may have been complaining to return but has not returned yet.

My name santosh saraswat village janhera post majupur district aligarh pincode 202140

Mere account hold par hai use unhold kardo mene call bi ki hai par call apne aap disconnected ho jaati hai caal back karo

I have been charged $13.93. I ordered something in january but then the charge has been charged monthly feb, mar, apr, may, june. I would like a refund as i was unaware that amazon prime was a monthly charge.

Sue buss
[protected]
[protected]@gmail.com

Payment not received
Sir, my order no.[[protected]] return successfully but my refund of rs. 1767 is not credited in my a/c. Amazon says contact to bank with ref. No.

Ref. Afnkcowk0000kacu7ciw

A/c no. [protected]
Shikha negi
Email : shikhanegi. [protected]@gmail.com
[protected]

I have cancelled - american tourister portland polyester 80 cms blue softsided check-in luggage (Fl[protected] on 9 may 2020.

The order number is order #[protected].

They had replied on 9 may only, that refund has been initiated,

But i did not got my refund amount of rs 4699 yet.

Its been more than a month.

Please resolve my problem at the earliest.

Regards,

Siddhart saurav
Mob no-[protected]
Email id - [protected]@gmail.com

Cureveda has returned me the money for order number[protected]
Now amazon plz return that money to me..

I ordered ncert book set on 5th may. I got it on 11th may and i issued for return on the same day. Due to this epidemic i can't go anywhere and nobody came to pick that till now. It's not possible for me to go here and there yo return it. Because of this issue only i ordered online. Pls help in this matter.

Sir i have ordered an full body vibrating machine on 19th may 2020 more than 30 days there is no response and delivery sir please reply this sir

I give less than one star because i am order the one product, both amazon delivery worng product. So i am applying refund options. Courier partner pickup the product and than i am calling amazon care services, care are say than amount are refund 10 to 15 working day but more than 20 day after my amount are not refund. Then i am call care services, but care customer seys that i can't help regarding your refund request. That way i am giving one star because amazon services are bad. Thief company

Dear sir/mam one of my refund amount 10598 which send to my account on 27th may 2020 from amzon.in they send to my account via my debit card payment process, they also provide refund reference no. # 222393 and i have given the written complaint to my bank complaint no. 3427882 on dated 03/06/2020, but still the amount didn't reflect in my account. I have complained against it on my branch via e-mail but i didn't get any reply and no solution from bank side. The amount is still not reflected in my account.

Dear sir i have including refund details with reference no. And complaint report no. So please refund my money as soon as possible.

Date of transaction - 22/05/2020
Date of refund - 27/05/2020
Dispute amount - 10598/-
Refund reference no._ 222393
Account no - [protected]

I didn't get my other product i have just got my one product instead of two product it will be better for you to deliver my other product on time or else i will complain this application as fraud and i infoam everyone not to buy anything from this product deliver my other product as soon as possible or m not able to contact customer care also my no is [protected] and order no is[protected]

I have cancelled an item on 23rd march 2020 of pampers diaper xl sizes count 56 piece on amazon.in of rupees. 766/- i have complained them several times but no response got from them, they all said me to wait but it is almost 3 months but no refund got from them, please help me out of this and get me my refund as soon as possible.
Thank you