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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 312

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R
rrupesh_1970
Jun 1, 2020
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Address: Amazon Prime India

Respected sir/madam,

I had ordered few grocery items from amazon prime (Ordered no.[protected] on 26th may 2020. I received the goods on 27th of may 2020, out of which only 2 items were correct rest about 10-12 items delivered were incorrect.

I immediately calls amazon customer support on 27th may 2020 and the agent / associate raised the complaint/ticket, later asked me to wait for 48 hours and assured that my issue will get resolved. But now today when i called to enquire, amazon so called customer support are saying, i have to wait till 4th june to "check" the updates / progress for the ticket which they actually raised in 28th may 2020.

Disgusting service.
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    Tulsi Ram Khandelwal
    Jun 1, 2020
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    Ordered for 5kg aloe vera but recieved only 0.03 kgs. Amount was prepaid as rs. 445. Item is neither in refund nor in return policy. Request for an appropriate refund or honor the delivery of the item.
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      S
      Sheena Nadar
      Jun 1, 2020
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      Address: Mumbai

      I had placed an order against order id[protected] on 19th march 2020
      Due to the current crisis, the entire nation is facing the order had to be canceled (6th april)

      According to amazon, the refund was processed on the 7th of april, and i haven't received it yet.
      Fyi my account had been debited with the emi on the 5th of may.
      Which means the refund had not been initiated
      Amazon India customer support has been notified about the posted complaint.
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        G
        Gorelal Kumar
        Jun 1, 2020
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        Address: Mehdashahpur, Cheriyabriyarpur
        Website: Amazon seller service private limited

        Refund date 4 may 2020
        Refund date 14 may 2020
        Refund amount 230.00Rs.
        Refund amount 307.00Rs.
        Reference number-
        812707
        Refund Reference -9O3NYWWK0000K9LAIGUN

        मेरा रिफंड date 4 may 2020 को और 14may 2020 को डाला गया था जिसमें से मेरा रिफंड नहीं आया मैंने बैंक शाखा से भी जाकर संपर्क किए शाखा प्रबंधक से ईमेल आईडी से भी संपर्क किये हैं तो कोई जवाब नहीं मिला है आपसे अनुरोध है कि मेरा रिफंड देने की कोशिश करें मैं आपका सदा आभारी रहूंगा
        Refund date 4 may 2020
        Refund date 14 may 2020
        Refund amount- 230
        Refund amount- 307
        Refund Reference-
        812707
        Refund Reference-
        # 9O3NYWWK0000K9LAIGUN
        +2 photos
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          H
          Hemaas
          Jun 1, 2020
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          The AMAZON has refunded an amount of 774/- into my account.But when I approached the Bank, they said that not a single rupee is credited in your account by AMAZON.I don't know what to do now.
          Amazon India customer support has been notified about the posted complaint.
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            T
            Tolstoy Lazarus
            Jun 1, 2020
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            Not received item nor refund.
            Order placed on 28.03.2020 order#[protected]
            Item borges canola oil - 5ltrs
            Tracking id:[protected]
            Amazon India customer support has been notified about the posted complaint.
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              G
              G Bhat
              Jun 1, 2020
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              Amazon has sent wrong material which i have not ordered. I have ordered for never lose reusable washable anti pollution mask with filter valve with cotton pair hand sleeves. Payment has been done while ordering the item. But they have sent wrongly 10 surgical masks. The same day on 20.05.2020, i have requested for return. The return id is[protected]. Even after 10 days they did nothing to collect the item. Also no information regarding return. How can one trust your system.

              Hope you will take it seriously
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                B
                basu14
                from Hyderabad, Telangana
                Jun 1, 2020
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                all india general mart - seller in amazon ordered product in march'20 but still not received my product through my balance deducted.

                I had ordered 2 lifebuoy mild care hand wash (185ml) of rs.270 (Including all posting & tax charges) on 20th march'20. At the time of purchased my balance had been deducted successfully. But still now product not received. I am very much hopeless about this seller. Whenever i have mailed them they provided one tracking no of fedex service. But no updates are showing after my purchasing done. But in my amazon account it is showing product...
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                S
                sanju1956
                May 31, 2020
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                I had ordered one pc of pill organiser 7 days x 4 times a day on amazon india vide order #[protected] on 19th may 2020.
                On 24th may 2020, i received a packet against above mentioned order, which upon opening, was found containing plastic ice tray.
                I immediately mailed seller m/s global mart on 24th may 2020 itself and explained the issue, requesting supply of ordered material and also mentioned that the earlier wrongly supplied material will be returned at the time of correct item's delivery.
                Now, a week has passed and i am yet to receive ordered material nor refund
                Amazon India customer support has been notified about the posted complaint.
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                  N
                  Nitinsadaphal
                  from Mumbai, Maharashtra
                  May 31, 2020
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                  I have ordered kids sando set as per Amazon promise that they will deliver products on 30 may 2020 but after 2days passed but still delivery not done and also only one half missed call made by Amazon before i press recieve button they disconnected call and immediately within a sec they messaged me that due unable to contact you they are not delivering today, will attempt tomorrow again.
                  +2 photos
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                    J
                    J&DKi924
                    May 31, 2020
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                    On 4/28/20 there was a charge of $12.99 put on my account. I believe this charge was not authorized. Can you tell me what this is and if not my charge please remove. Thank you for your help.
                    Amazon India customer support has been notified about the posted complaint.
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                      R
                      Rampyare Gond
                      May 31, 2020
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                      मेरे द्वारा दिनांक 27.05.2020 को सिविल सेवा परीक्षा के लिए निबंध की 2 किताब और 1 किताब रूक जाना नही का आर्डर किया गया जो दिनांक 31.05.2020 को Arriving early: Essay ( Nibandh) fo... & 1 item will be delivered by AmzAgent [protected] द्वारा मुझे 1 सिविल सेवा परीक्षा के लिए निबंध और 1 रूक जाना नही दिया गया और 2 किताब के 566 और 1 किताब का 120 रूपए दे दिया
                      नोट - सिविल सेवा परीक्षा के लिए निबंध कि एक ही किताब पैकेज के अन्दर थी
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                        A
                        Ambrish mishra
                        May 31, 2020
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                        Resolved

                        I bought a product that i returned within their limited time but the money did not come from them and they showed me a refund reference number and said that now they can take money from the bank in their account, this amount of rs 1688 which has not been in my account for a long time, at this time i am in great need of these money and they have to call again and again, even then there is no hearing on their behalf, we do not have it in my hand, i bought the product from them, why should i give money to the bank and the bank does not listen to me? The bank says that we cannot message you with this number.
                        Refund reference number 251222
                        +2 photos
                        Jun 9, 2020
                        Complaint marked as Resolved 
                        Amazon India customer support has been notified about the posted complaint.
                        Jun 02, 2020
                        Updated by Ambrish mishra                         Amazon did this with two products in me, one of which was a product of ₹ 399, I returned that damage product.
                        Refund reference no is 170200 amount is 399 and 2nd Refund reference no is 251222 amount is 1668
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                          S
                          Sanjay Punia
                          May 31, 2020
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                          I ordered for lg 5star rating ac latest model. I received lg 3star ac.

                          As per bill model no is ls-q18ynza. And ac box model no. Is ls-q18jnxa.

                          Amazone wants inspection job card from lg service care.
                          But as discussion with local lg care they can't come for inspection. This matter between saler and customer.

                          Below r cancelled visit from lg service care:-
                          Your service request rnp[protected] is closed. (Reason : installation site not ready) & charge collected rs 0/-, for further assistance call lg on[protected]
                          +4 photos
                          Amazon India customer support has been notified about the posted complaint.
                          May 31, 2020
                          Updated by Sanjay Punia                           LG Local Care number is [protected]
                          View replies
                          No phone call and response from Amazon till now
                          Reply
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                            H
                            HEMANT CHANDRAVANSHI
                            May 31, 2020
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                            Address: S.M. Engineering work shop dhanlazmi near bhanpure raipur cg.

                            Dear sir,
                            My name is anil chandravanshi.
                            My shoping not delivered which is order no[protected] date 10/05/2020 time 12:32:11. My add-s. M. Engineering work shop dhanlazmi near bhanpure raipur cg.
                            My order was rs 10. Which has been cancled
                            Please renew my order from amazon company.
                            Thankyou
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                              A
                              Alok Murmu
                              May 31, 2020
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                              I have order items in amazon. And has arrived at the courier service. But without informing me they have cancelled my order. This is ridiculous.
                              I want a solution to this problem.
                              Amazon India customer support has been notified about the posted complaint.
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                                M
                                Mushahid shaikh
                                from Mumbai, Maharashtra
                                May 31, 2020
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                                Hi,

                                Some months ago i bought one product namely whey protein powder 5lbs from amazon.in. I really forgot about this website for raising complaints otherwise i would have raised the complaint when i came to know about the fake product.

                                Please find below the link for reviews shared by customer

                                https://www.amazon.in/Ultimate-Nutrition-Prostar-100-Protein/dp/B002EVPVCK/ref=m...⇄

                                I did not see the review as had never receive any fake products from amazon. But this time they cross their limits. The reseller is cloudtale, a fraudulent company. I cannot find the details in my order details. They have deleted the order.

                                Please help and let me know what more info i can share.
                                Amazon India customer support has been notified about the posted complaint.
                                Jun 06, 2020
                                Updated by Mushahid shaikh                                 Any update ??? I have also provided the order id. Please help.
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                                  P
                                  Pragnesh Modi
                                  from Ahmedabad, Gujarat
                                  May 31, 2020
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                                  Address: D 1101, MAPLE TREE ,, Surdhara Circle, Thaltej, Ahmedabad

                                  Ordered from - www.amazon.in
                                  Order number:[protected] invoice number : spnc-52153
                                  Order date: 09.10.2019 invoice details : mh-spnc[protected]
                                  Invoice date : 09.10.2019

                                  Above details of the washing machine purchased from amazon. It is damaged from inside and outside. Product is under 2 year of warranty, although amazon is not responding the issue correctly and for that for the repairing of it we have to bare the 13000 rupees cost. Please help us..!
                                  +3 photos
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                                    A
                                    Ajikrish
                                    May 31, 2020
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                                    Resolved

                                    On[protected] i made an electricity bill payment of ₹350 from amazon by using my syndicate debit card and the amount is debited from my account. But the bill payment gets failed and received a message from amazon as ₹350 is successfully refunded and it will takes 3-4 business days to reflect in your account. But still[protected] i didn't receive refund in my account. Then i contact both amazon's and syndicate bank's customer care to resolve this issue but i didn't get proper response from both of them.
                                    Transaction amount: ₹350
                                    Transaction date:[protected]
                                    Order id in amazon:[protected]
                                    Payment: using syndicate bank rupay debit card
                                    Particulars: ecom pur 89051642 amazon_utilitie 21/05/20 09:31
                                    Jun 6, 2020
                                    Complaint marked as Resolved 
                                    Refund successfully credited in my account on 06-06-2020
                                    Amazon India customer support has been notified about the posted complaint.
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                                      T
                                      Tosh Devi
                                      May 31, 2020
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                                      Address: Vill+post-ojhaul,darbhanga, bihar 846003
                                      Website: Amozon refund not recived

                                      Hello sir a/c name is. Toj devi. Sir my amozon order one urbano fashion men's silm fit black jean's. Sir my order canceled. Refund amount successful.602 amount. But my not account add sir my cancel order refund reference no.[proteced] and reference no.
                                      9o3x6gd00000k9lavquv. But my not recived bank account.. Money. Sir my debit card. Number. Last four digit. Card number.9907. Sir my, request sir i hope. You my refund money send my bank accounts sir thanks

                                      My branch. Ekmighat
                                      Ifsc. Cbin0283775
                                      My dispute amount.602
                                      +1 photos
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