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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 312

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V
Vipul Gogate
Jun 12, 2020
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Website: Amazon.in

I had bought allen solly shirt from amazon.in shopping app between 20th may 2020 to 24th may 2020. I had to cancel the order but the amount of that order was already deducted from my account. When i applied to amazon for a refund of that amount, they have refunded the amount. But it has not been credited to my bank account yet. Reference no. Is # 475643. However, we should try to complete this transaction as soon as possible.
Amazon India customer support has been notified about the posted complaint.
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    ash tech tamil
    Jun 12, 2020
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    Address: Amazon India

    I ordered a product in amazon, the expected delivery date is 7days after the date of ordered, after 7days i can't receive my order, so i wait for more than 5 days there is no response from amazon and seller and no updates about order the so i return that product, there is the return option is not available, simply fake amazon customer service, since my refund also not credited
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      Anushka313
      Jun 11, 2020
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      I ordered 2 packs of medium size Himalaya baby pants diapers but small size was delivered..When I called customer care he asked me to send the photos of the diapers delivered so that any further action csn be done .After sending pictures immediately got a call from the customer care and the call was connected to Ms Aishwarya addressed herself as investigating specialist. I raised my concern of replacing it with medium size since its a mistake on their part She asked me to wait for 5 - 6 days since they have to do the investigation. Can I know what kind of investigation has to be done for such a small thing.she said u wil get a call from our team or u have to call to know the status but I didn't get any call, so on the third day I I called up to know the status since during this lockdown period I don't want to go out with my small kid as i was in need of diaper .But the response I got from the lady was very bad and rude .She said do whatever u want, wherever u want to complain u can nothing is going to happen . .Am not going to process it before five days .I[censored] dont know the counting then I will teach u .Is this the way u talk to thw customers .If she wants she could have done it before that .But really very disappointing from Amazon part
      Is it a big issue after all I have sent the pics .
      For a mistake on ur side I have to bear for it .
      Waiting for a positive response from your side and the course of action taken against that lady
      Amazon India customer support has been notified about the posted complaint.
      Jun 11, 2020
      Updated by Anushka313
      I have even mailed customer service but no response from their side .got some automated replies
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        R
        Ria21
        Jun 11, 2020
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        Order number[protected]
        I am not able to call and email them now.
        They are saying sorry for the wrong product, and saying me to dispose it..

        Are they really serious?? I paid 990 for sorry?? Or for wrong product??
        I WANT THE RIGHT PRODUCT FOR WHICH I HAVE PAID OR ELSE I WANT MY MONEY BACK.
        Its very awful experience and I never expected this from such a reputed company!!!

        Plzzz help me
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          P
          Pushpak Thakur
          Jun 11, 2020
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          Address: Nimzari naka

          : #9O3NYWWK0000K9LB2S0R

          Central bank of india
          Branch manager
          Respect sir,
          My refund from amazon of 388 is credited but is not credited yet 540 was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount.i have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
          A/c no. [protected].
          Refund refrence
          Pushpak Thakur #9O3NYWWK0000K9LB2S0R
          IFSC code : CBINO284585
          ADDRESS: NIMZARI NAKA Plot no . 29

          Thank you
          Amazon India customer support has been notified about the posted complaint.
          Jun 11, 2020
          Updated by Pushpak Thakur
          Two refund initiated 388 & 540 .388 is credited but 540 is stuck is not credited yet... Plzz look at this
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            N
            Neil Praisy
            Jun 11, 2020
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            Website: www.Amazon.com

            I have done a payment online using my debit card. I have got a refund of 999/- from amazon which was initiated on june 2 nd and expected credited date was jun 7 th
            The reference number provided by amazon is
            755037201550401139331264
            Money is not yet credited to my
            Account nbr[protected]
            Please do the needful
            Amazon India customer support has been notified about the posted complaint.
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              R
              Ria21
              Jun 11, 2020
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              Yesterday i got different coloured shorts and size was also small, it was not returnable, so i raised an issue.. Today again i got wrong item, i paid fir biotin but i got something herballife.. When i called customer care aneeta (Of esceleration department) named lady, she spoke roughly and she told the cover is not sent by amazon.. Now tell me do i make cover? Plz ask the warehouse doesn't he sent me the product in brown box. Or delievery man didn't he delievered the brown coloured box packed with tape?

              But that's not the issue,, issue is i have paid 950 for biotin,, not herbal.. Take your herbal back and give me the biotin which i ordered plzzzzz..

              Second issue is that lady has block me from customer care call. Can you please help me out. Tears are not stopping

              My email id is [protected]@yahoo.com,,,
              You can check here and plz clear my issues.
              Amazon India customer support has been notified about the posted complaint.
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                V
                vinoth kumaran
                Jun 11, 2020
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                Address: Amazon india online shopping

                Order i'd :[protected] i have initiated return on 24th march it was accepted but unable to pick up because of covid issue, and it was rescheduled on 08-june-2020
                And again it reschedule on 10-june-2020 still return not taken.

                And your customer care representative replies to wait for two days, why irresponsible peoples working in your courier side, can you please help me to resolve this issue?

                And i have attached mail screen shot how many time it schedule and cancelled,
                Amazon India customer support has been notified about the posted complaint.
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                  Pushpak Thakur
                  Jun 11, 2020
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                  Address: Nimzari naka

                  #[protected]

                  Order id: #9o3nywwk0000k9lb2s0r

                  Central bank of india
                  Branch manager
                  Respect sir,
                  My refund from amazon of 540was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount. I have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
                  A/c no. [protected].
                  Refund refrence
                  Pushpak thakur #9o3nywwk0000k9lb2s0r
                  Ifsc code : cbino284585
                  Address: nimzari naka plot no. 29

                  Thank you
                  Amazon India customer support has been notified about the posted complaint.
                  Jun 11, 2020
                  Updated by Pushpak Thakur
                  Two refund was initiated 388 & 540 . 388 is credited but 540 adapter refund is not credited back in account plzz check it...
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                    G
                    Guman Singh Meena
                    Jun 11, 2020
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                    Address: Amazon India

                    Dear sir/mam one of my refund amount 788rs which send to my account on 2nd June 2020 from amzon.in they send to my account they also provide refund reference no.#74332740155015474150964 and i have waiting almost 9 days but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

                    Dear sir i have including refund details with reference no. And complain report so please refund my money as soon as possible.

                    Date-2nd June 2020
                    Dispute amount -788rs
                    Refund reference no._ # 74332740155015474150964
                    Account no. [protected]
                    Branch _deoli
                    IFSC CODE_CBIN0283735
                    Phone no.[protected]
                    Amazon India customer support has been notified about the posted complaint.
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                      D
                      Deepak Jakhaliya
                      Jun 11, 2020
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                      Address: VPO JAKHALA TEH KOSLI

                      My product is received but my refund not received my order reference no. Is 9o3nywwk0000k9latoda
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                        S
                        saint patrice
                        Jun 11, 2020
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                        Address: N/A
                        Website: N/A

                        I was billed this amount. What item is this?
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                          Ajay_gupta23
                          Jun 11, 2020
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                          I have ordered a product for rs.599. Amazon has refund my money. So please put it to my account as soon as possible
                          Amazon India customer support has been notified about the posted complaint.
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                            J
                            Jasraj bhatia
                            Jun 10, 2020
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                            Website: Amazon

                            Hlo i have applied my order return on 23rd may, 2020 until now there is no respon from amazon customer care service n no respond from seller it's worst
                            Amazon India customer support has been notified about the posted complaint.
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                              Jasraj bhatia
                              Jun 10, 2020
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                              Address: Sunny road lines

                              Dear sir/mam one of my refund amount rs 149 and 250 which send to my account on 26th may 2020 from amzon.in they send to my account they also provide refund reference no. # afnti9100000kacut673 and i have waiting almost 1 month but the amount didn't reflect in my account. I have complained against it on my branch but i didn't get proper solution from bank manngeer. I have complain against it but still it's not reflect in my account.

                              Account name... Mrs gurpreet
                              Account no..[protected]

                              Plzz solve my problem
                              Amazon India customer support has been notified about the posted complaint.
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                                Rachank
                                Jun 10, 2020
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                                Hi order below items, but still not revived, but I got message like order has been delivered.
                                Order date: 05-Jun-2020

                                Order #:[protected]

                                Order total :339.00 (1 item)
                                Amazon India customer support has been notified about the posted complaint.
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                                  P
                                  Prashantpvm
                                  Jun 10, 2020
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                                  Resolved

                                  I have ordered another book from amazon on 18 may and it shows delivery by 1 june
                                  Today is 9th june but i haven't received any delivery.

                                  My order id is:[protected]

                                  Please help me to get my books or refund asap
                                  Jun 12, 2020
                                  Complaint marked as Resolved 
                                  Book has been received
                                  Amazon India customer support has been notified about the posted complaint.
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                                    Pushpak Thakur
                                    Jun 10, 2020
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                                    Address: Nimzari naka, Shirpur
                                    Website: Amazon.india

                                    Order id: #9O3NYWWK0000K9LB2S0R

                                    Central bank of india
                                    Branch manager
                                    Respect sir,
                                    My refund from amazon of 388 &540was initiated on 14/5/2020, but due to some inconvenience my refund was not reflected to my original payment method. Kindly help me in my refunding amount. I have ordered charger adapter and cable but it cancelled and refunde is not yet credited in my account is stuck.
                                    A/c no. [protected].
                                    Refund refrence
                                    Pushpak thakur : #9O3NYWWK0000K9LB2S0R
                                    Ifsc code : CBINO284585
                                    Address: nimzari naka plot no. 29
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Mini S Pillai
                                      Jun 10, 2020
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                                      Address: Online
                                      Website: amazon.in

                                      I made an online order for samsung galaxy m40 (Midnight blue, 6gb ram, 128gb storage) on 31st may 2020.
                                      Order #[protected]
                                      Rs.17, 999.00

                                      It was supposed to be delivered on 3rd june 2020. I haven't yet received the item.

                                      Also, i am unable to cancel the order or contact amazon in any way.

                                      I need the money back or the item at the earliest.
                                      Amazon India customer support has been notified about the posted complaint.
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                                        Sameer687
                                        from Mumbai, Maharashtra
                                        Jun 10, 2020
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                                        I was buy prime membership 26feb2020 but i don't know after one month this is not working 😒 please resolve my problem...
                                        Order i'd #[protected]
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